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interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader North, interRAI Services

interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

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Page 1: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

interRAI and qualityMichele McCreadie, General Manager, interRAI Services

Marg Milne, Team Leader South, interRAI Services

Jacqueline Joseph, Team Leader North, interRAI Services

Page 2: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Quality of data:The interRAI data quality projectMichele McCreadie, General Manager interRAI Services

Page 3: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Good data?

D

Page 4: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

interRAI data quality projectTo evidence that high data quality is achieved and maintained to

increase confidence in interRAI data

4

Commissioned by interRAI NZ Governance Board

Began March 2018

Use the interRAI data warehouse to evidence the quality of the data

Implement a process for quality review and improvement

Page 5: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

interRAI data collection process

Rigorous data collection process currently in place, including:

• Assessment instruments well tested

internationally

• Assessors are qualified health

professionals

• Ongoing quality reviews of completed

assessments

• Single national software platform –

consistent and standardised.

5

Page 6: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

interRAI data quality measures

Trends in population characteristics

Trends in clinical characteristics

Trends in convergent validity

6

Page 7: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

LTCF Trends in population characteristics

Year Female %

Married %

Under 65

%Over 85

%Dementia

%Heart failure

%

2015-16 66% 25% 4% 54% 18% 8%

2016-17 66% 24% 4% 54% 18% 8%

2017-18 65% 25% 4% 54% 18% 8%

7

Page 8: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

LTCF Trends in clinical characteristics

YearCognitive

Performance Scale 3+ %

Depression Rating Scale 3+

%

Activities of Daily Living

Hierarchy 3+ %

2015-16 45% 20% 44%

2016-17 44% 21% 44%

2017-18 44% 21% 43%

Page 9: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

LTCF Trends in convergent validity

YearADLH

and CPSPain

and DRSCHESS

and CPSPain

and CPS

2015-16 0.55 0.16 0.13 -0.14

2016-17 0.55 0.16 0.12 -0.15

2017-18 0.54 0.16 0.12 -0.15

9

Page 10: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Data quality issuesD

ata

valid

ity

•Invalid National Health Index number

Dat

a co

mp

lete

nes

s

•Missing height and weight information

10

Page 11: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Invalid National Health Index• Unique

identifier assigned to every person who uses health and disability support services in New Zealand

• Specific format: AAA0000

11

• Any NHI number that does not fit the correct format or that has an incorrectcheck digit is referred to as invalid

• 350 invalid NHIs ≈ 680 assessments discovered in interRAI data warehouse (error rate = 0.2%)

Page 12: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Invalid NHIs by assessment type over time

12

0

50

100

150

200

250

2015-16 2016-17 2017-18

Contact assessment Home Care assessment LTCF assessment

Page 13: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Missing height and weight information

Used to monitor:

• nutrition

• hydration status

• weight stability over time.

•Affects interRAI outcome measures:

• Undernutrition Clinical Assessment Protocol (CAP)

• Quality Indicator (QI) – prevalence of unexplained weight loss

•Not measured because of clinical rationale

13

Page 14: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Missing height and weight information

14

0 00

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

0

% o

f as

sess

men

ts

#REF! #REF!

Page 15: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

15

Conclusions

•Overall high quality

• Stable trends over time and convergent validity between outcome variables

• Important to continuously monitor and improve data quality

• Important to evidence data quality

Page 16: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

interRAI Quality indicatorsMarg Milne, Team Leader South

Page 17: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Quality indicators

17

Show patterns in service delivery

Cover a large number of aspects of service delivery

Are derived from the data in interRAI assessments

Page 18: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Uses of interRAI Quality Indicators

18

Better understand service quality

Identify areas where you are

doing well

Identify opportunities to improve quality

Track quality of care over time

Evaluate the impact of service

improvement exercises

Evaluate the influence on policy

decisions

Page 19: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Reports

19

National reports and education materials at

www.interrai.co.nz/data-and-reporting/quality-indicators

Page 20: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Facility reportsAll facilities may expect an individualised Quality

Indicator report in October

We will contact you by email when this is available

The report is available through Connex

DHBs will not have access to your individual Quality Indicator reports

20

Page 21: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Report charts

Each report contains five charts, One for each level of care

All levels of care

Resthome Hospital DementiaPsycho-geriatric

21

Page 22: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Example

22

interRAI Quality Indicators• National• April to June 2018• Care level group: Resthome Care

X National (previous quarter)X National (current quarter)

Page 23: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Example

• Yellow triangle = my facilities current quarter’s score

• White triangle = my facility’s previous quarter’s score

• Green cross = the national average score

23

Page 24: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

24

Understanding prevalence and incidence

Not all quality indicators will or should change in the same direction over time.

PrevalenceWe want to see:

A lower pattern of scores over time

Declined incidenceWe want to see:

A lower pattern of scores over time

Improved incidenceWe want to see:

A higher pattern of scores over time

Page 25: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Responding to reports• Quality indicators are developed in

ways to balance the findings

• No individual facility will be good or poor at everything

25

For example:Resident falls are reported at the same time as the facility’s use of restraints

Page 26: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Suggestions for responding to the report

Evaluate your performance compared to the reported

average and previous quarter

• Are trends in the right direction?

• Any investigation required for underlying factors that may have led to the results?

• Do others involved in care feel the report is consistent with their experience?

Use the results to inform your quality plan

• Is there an area/s to prioritise in your quality efforts?

• Do you need to develop strategies to changeyour practice patterns in the facility?

• Are their any targets to set for your performance improvement?

• Share with the care team the indicators that signal that you are excelling.

26

Page 27: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

27

FuturePeriod of ‘surveillance’:

• Users will understand indicators.

• Providers will use this information to reflect on the care they provide.

• Positive New Zealand examples of care will be promoted.

• Positive news and case studies of quality care will be shared.

Over time (2019):

• Shift to risk adjustment system.

• Individuals with similar clinical features are compared.

Page 28: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Quality of life:interRAI Wellbeing measuresJacqueline Joseph, Team Leader North

Page 29: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

‘older people live well, age well, and have a respectful end of life in age-friendly communities’

29

Healthy Ageing Strategy 2016

Page 30: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Key wellbeing measures

30

Physical and mental health status

Independence

Safety

Positive relationships

Responsibilities and directives

Page 31: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Health status – most commonly diagnosed disease

31

19%

23%

25%

26%

37%

0 5 10 15 20 25 30 35 40

Diabetes mellitus

Stroke/CVA

Depression

Coronary heart disease

Dementia other than Alzheimers

Long Term Care Facilities in %

Page 32: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Mental health – DepressionDepression clinical diagnosis vs. Depression Rating Scale (DRS) by ethnicity

32

17%

22%

15%

10%

20%18% 21% 18%

14%

21%

0%

5%

10%

15%

20%

25%

Asian European Maori Pacific Peoples Other Ethnicity

% with Depression clinical diagnosis % Depression Rating Scale 3+

Page 33: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Independence – Activities of Daily Living (ADL) >3

33

European Māori Pacific Peoples Asian Other Ethnicity

Level 3

Level 4

Level 5

Level 6

Page 34: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

34

Safety – Falls risk

<65 65-74 75-84 85+

Page 35: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Positive relationships – Social relationship CAP

35

No

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Au

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Man

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nty

Tair

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iti

Tara

nak

i

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Mid

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tral

Wh

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i

Cap

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Page 36: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

Responsibilities and directives – EPOA

36

No

rth

lan

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ata

Au

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nd

Co

un

ties

Man

uka

u

Wai

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Lake

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Bay

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Tara

nak

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Bay

Mid

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tral

Wh

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nu

i

Cap

ital

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Page 37: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

EPOA by care level

37

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Dementia Hospital care Other care Psycho-geriatriccare

Respite care Resthome care

No

Yes

Page 38: interRAI and quality · interRAI and quality Michele McCreadie, General Manager, interRAI Services Marg Milne, Team Leader South, interRAI Services Jacqueline Joseph, Team Leader

www.interrai.co.nz