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APEX PBX
INTRODUCING
A REVOLUTION INBUSINESS COMMUNICATION
Wouldn’t it be amazing to find a phone system that’s reliable, intelligent, scalable, future proof
& saves you money too?
You’ve found it!
Advanced business communications represents the greatest technical challenge for many organisations. A flexible, cost-effective and intelligent communications system is an essential part of any successful company
Telecom2 can help business managers discover the real-world solutions Apex PBX can bring to you. You’ll see how this feature-rich product brings immediate financial benefits then grows with your company, securely, smoothly and intelligently
Apex PBX (Private Branch Exchange) sets a new standard for VoIP-based business telephony. This solution offers you the power and flexibility of a bespoke system with unique features and benefits that allow it to grow with your business
Innovative, feature-rich and cost effective, Apex heralds a new world of intelligent functionality. Finally, here’s a powerful communication and data management tool that will benefit all parts of your organisation
We are very proud of Apex; it’s the best communications solution on the market and our ongoing development programme means that as we stay ahead of the competition so do you. Obsolescent technology is a thing of the past when you choose Apex PBX
OverviewPowerful VoIP-based telephony platform
Intuitive, user-friendly interface
Dynamic, feature-rich
Simplicity & agility
Management Information Statistics
Enhanced customer service
BenefitsCost savings & improved revenues
Future-proofed & scalable
Cost-efficient across your business
Intelligent functionality
Peace of mind
Feature details
IVR Auto AttendantsCreate smart IVRs to easily route your customers to the appropriate department (i.e. Press 1 for Sales, 2 for Marketing etc)
Ring GroupsCreate extensions groups that ring together when someone calls the ring group number
ConferencingEasily create conference rooms with internal extensions or external numbers
Caller ID RoutingAutomatically route specific callers to internal destinations
Caller ID BlockingPrevent specific callers from contacting your organisation
Privacy ManagerIf the caller ID is blocked, the Privacy Manager prompts the caller to manually enter his phone number which can then be checked against a whitelist or blacklist
Call RecordingReal time recording of incoming and outgoing calls. Call recording can be active by default or on a per-call basis.
FAX to EmailIncoming faxes can be automatically converted to PDF format and distributed to an email address; it’s convenient and cuts cost of consumables
Online Self CareEach user of the PBX has a personal web interface which can be used to change the user PIN, listen to voicemail or review call records
Take a closer look at Apex PBX
■ Handset auto configuration■ CID Blacklists■ Conference permissions■ Custom ring tones■ Music on hold■ Online self care (Individual user access to voicemails)■ Call recordings and call history ■ Personal IVR■ Remote mobile extension ■ Ring Groups■ Speed dial■ PSTN/ISDN/VoIP trunks
■ Call filters & blocking■ Call forwarding■ Call monitoring■ Call parking■ Call pickup■ Call recordings automatic mailing■ Caller ID■ CDR search■ CID routing■ Conference monitoring■ Do Not Disturb■ Extension search■ Follow Me
■ Group hunt■ Instant recording■ Last caller retrieval■ Networking and branch support■ Online user directory■ Pause/unpause call recording■ Speakerphone page■ Standard or E164 routing■ Voicemail groups
System Features Advanced Features
29th Floor 1 Canada Square Canary Wharf London E14 5AA
+44(0) 207 058 1000 [email protected]
Contact us today to see how Telecom2 can help your business
Business Solutions UK and international numbers, geographic
and non-geographic Intelligent call handling technology and IVR Advanced VoIP PBX telephone systems Call centre solutions Outbound call management SMS broadcast platform Global Connect data roaming for travellers Direct connectivity/ISP services
Payment Solutions Premium rate numbers Premium SMS services Credit card payments Surf and Pay web payments solution Automated classified advertising solution Pay for Product mobile and voice
Hosting Solutions Virtual network carrier with number hosting Co-location services Number porting White-labelled products
Telecom 2 is an all-in one, business to business telecommunications provider with an extensive portfolio of technology, products and services across the voice and mobile sectors. An on-going commitment to investment in new technologies ensures these products will meet your needs now and in the future
As a network operator, licensed and regulated by Ofcom and redundant over multiple sites, Telecom2 offers secure and stable solutions to all your telecommunication needs
Our reputation is founded on a commitment to excellence that underpins everything we do, from product development to customer service and we are wholly committed to building long-term client partner relationships
Telecom2: The people behind Apex
Find out more about Apex solutionsApex PBX is just one part of the integrated Apex business solutions suite
Please ask about our ■ Apex Call Centre solution■ Apex Outbound solution■ Apex Inbound solution