Introducing Training & Training Delivery

Chapter 1

Key Terms

• Training• Knowledge• Skills• _(e.g., Professional)___ development• Training/ training delivery/ instruction• Training vs. Information

Key Terms

• Instructional designer (ID /IDE)• Subject Matter Experts (SMEs)• Human Resources Development

– Human Performance Technology

– Performance Improvement

– Organizational Development

Does it have a training solution?

• Scrap on production line• Flow of paperwork• Team productivity• New product line• New benefits package• Distribution problems

Training & Performance Improvement

• Training is subset of PI - one possible solution to a problem

• PI may be Training or Non-training solution

Analyze situation

Choose appropriate intervention

Implement intervention

Evaluate results

Systematic Instructional Design• A planned process by which needs are

identified, problems are selected, requirements for problem solutions are identified, solutions are chosen from alternatives, methods and means are obtained and implemented, and the required revisions to all or part of the system are made so that the needs are eliminated.

• (Kaufman, 1972, p.2)

Systematic Instructional Design

• Uses design models• Documents steps• Identifies performance objectives• Describes “what is” and “what should be”

References

• Kaufman, R. (1972) Educational systems planning. Engelwood Cliffs, NJ: Prentice-Hall