GuestSpan

The Digital Concierge Your Hotel Deserves

“With all it Does, Think of all You Can Do”

Introduction

• GuestSpan - Your digital concierge• You want revenue? We’ll give you

revenue• 100% SaaS based

– We take care of all support– No equipment installation– Monthly subscription - No capital

expenditure

GuestSpan Value Model

New Revenue• Increase Profitability• Verifiable ROI• Long term Value

Guest Loyalty• Increased Retention• Market Differentiator• Travelers become “Guests”

Business Intelligence• Better Understand Guest Needs• One-to-One Marketing• Strategic Partnerships

iRoom – Everywhere the Guest Is

Monthly Subscription LevelsLevel Description Features

A dedicated guest terminal in every room provides revenue, brand enhancement and enhanced guest experience.

•Dedicated in-room system•All-inclusive guest room automation•Exceptional guest interaction•Business intelligence & metrics•Live customer service•Revenue share

Full-featured guest convenience available to every guest in every room on their own laptop through your network

•Guest-facing services•Hotel automation•Advanced functionality•Business intelligence & metrics•Live customer service•Revenue share

The basic iRoom functionality available in every room on the guest laptop.

•Guest-facing services•Convenience•Business intelligence (optional)•Revenue share

iRoom Light

iRoom Premium

iRoom Concierge

Support

Installation, What Installation?

One simple change

Print Anywhere

Admin Portal

Business Intel

Internet

VOIP

CRM

Bus Intel

iRoom

100% Easy

No hardware to install

No capital expenditure

Your hotel is GuestSpan-ready right now

Guests Love iRoom75% of guests are using iRoom multiple times per night.

• 5+ visits/night• “Sticky Pages”

Revenue Areas

• 42% Finding and Ordering Food• 22% Checking out the Local Fun• 19% of Guests are using the Special Offers

Branding and Sales

• 23% of Guests are interacting with the Hotel

Guest Loyalty

Guest Feedback on iRoom• 49% of guests are more likely to remain loyal to

their favorite brand• 32% of guests are more likely to stay at a 2nd or 3rd

choice brand

Social Media campaigns• Actively driving Guests to look for iRoom in a hotel

GuestSpan Advertising

Where is GuestSpan?

GuestSpan Solutions

GuestSpan iRoom & iRoomService

GuestSpan BI

GuestSpan Wireless Networks

GuestSpan VOIP

GuestSpan DirecTV

GuestSpan Movies & IPTV

GuestSpan Smartphone Apps• iPhone• Blackberry• Android