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8/13/2019 Introduction (Spa and Wellness Center)
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Chapter 1
Introduction
I. Background of the study
Going to spa is one of the in demands way not only for the women but also for
the men to relax and remove stress from their chores, works and travel. These spas
which offer massage can improve not only external body but also internal just likeblood flow to the muscles and reduce stress. In fact, from day spas to weekend
spas to weeklong spa getaways, this form of "healthy" relaxation has become sopopular that in 2006 survey gathered by the International Spa Association (ISPA)
reports one-quarter of all American adults - some 57 million folks - plus 4
million teens had at least one visit to a spa.
The word spa may be derived from the Walloon word espa meaning
fountain. This, in turn, came from the name of the Belgian town Spa, where in the14th century a curative, thermal spring was discovered. Spa may also originate
from the Latin word spagere (to scatter, sprinkle, moisten) or may be an acronymof the Latin phrase sanitas per aquas (health through water). According to
Wikipedia, the term spa is associated with water treatment which is also known
as balneotherapy. The practice of bathing in hot springs and mineral waters datesat least to the Babylonians and Greeks.
Here in the Philippines, most especially in CALABARZON, there are several ofchoices to choose from. Batangas, one of the provinces that are known for its good
climate fits the location of Spa and Wellness Centers. One of the places that offersSpa relaxation is Tanauan City,Batangas.
The city of Tanauan is a (Filipino:Lungsod ng Tanauan) is a first class city inthe province of Batangas, Philippines. According to the latest census, it has a
population of 152,393 inhabitants in 30, 354 households. Several of The Spa andWellness Centers are in operation and starting to be known in particular places.
Included in these Centers are the()
The researcher through this study would like to know the Sustainability
Development of Spa and Wellness Centers in Tanauan City, Batangas. If the
strategies used by the centers can help in increasing the sustainability development
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of each. This study aims to promote and foster a better working relation between
the costumers and staff, and the environment and the Spa and wellness Centers inTanauan City, Batangas, for it to obtain promotion of Tourism industry.
II. Theory and ConceptPredictor Criterion
Business profile in terms of :
Facilities
Personnel training
Cost of service
Marketing strategies
Unique features
Years of operation
Measurement of the
Sustainability of Spa andWellness Center in terms of:
Materials used in operation
Customer satisfaction
Marketability
III.
Statement of the problemThis study focused on the sustainability of the Spa and Wellness Centers in
Tanauan City, Batangas. As received by the concerned respondents.
Specifically we sought to answer the following questions.
1.
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2.
3.
IV. ScopeThis is primarily concentrated on the Sustainability Development of the Spa
and wellness Centers in TanauanCity, Batangas.
The researchers come up with in order to know the different sustainability
development strategies used by such spa and wellness centers. Those resorts that
the researchers focused on are the five existing Spa and Wellness Centers in
Tanauan City, Batangas. One of which is the Sona SpaSince many Spa andwellness Centers provide a variety of facilities and services, the researchers
decided to broaden the capability of the study by the help of the respondents.
This study focused on the Spa and Wellness operators which helps us know
the origin or history of Spa and wellness Centers with their confidentiality. And
also the costumer who serve as the adding information about what they have
experience by giving comments and opinions about the said resorts.
The respondents feedback to the establishments marketing strategy was
determined by the survey that was developed and conducted by the researchers.
Since the sustainability development is connected to the marketability,,the survey
included some questions in these aspects. Furthermore, the results that identified
the costumers feedback along the marketing areas had become the basis of some
part of the recommendation.
V. SignificanceThe Significance of the study was to give benefit to the concerned group below.
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The Spa and Wellness owners. This paper primarily helps to promote the Spa
and Wellness Centers in Tanauan City, Batangas. The study may also help the
owner on other improvements and developments that may be implemented to meet
the customers expectation and satisfaction.
The management. This study has significance to the management in other
to provide source of information regarding the establishment to promote the
common services rendered.
The sustainability researchers. this research may serve as a guide and an
example to clearly explain to their students the process of making an effective
sustainability research.
The future researchers. The future researchers can benefit with this study
in order to provide them broad ideas and knowledge to gather information about
the spa and wellness centers and provide source of information.
The academe. This will serve as a guide to the future researchers.
VI. Definition of terms