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Copperleaf Technologies Inc. © 2019 I 2
Agenda
David CurtisAsset Managementin Electrical Utilities
Boudewijn NeijensKey Ingredients for an
Asset Management System
Your turn!Questions & Answers
Copperleaf Technologies Inc. © 2019 I 3
How to Deploy Asset Management
• Context
• Leadership
• Planning
• Support
• Operation
• Performance Evaluation
• Improvement
Plan
Do
Check
Act
Copperleaf Technologies Inc. © 2019 I 4
ISO 55001 - Why Should You Care
• A Management System for asset intensive organizations
• Compatible with other ISO Management Systems: 9001, 14001, 31000, 45001, etc.
• Increasingly adopted by regulators and legislators worldwide
• Electrical utilities = 23% of certified organizations
• It makes good business sense!
Copperleaf Technologies Inc. © 2019 I 5
ISO 55001 in One SlideA Management System for Asset Management
• Value
– Assets exist to provide value to the organization and its stakeholders
– Value can be tangible or intangible; positive or negative
– Asset management enables realization of value
• Alignment (“Line of Sight”)
– Asset management objectives align with organizational objectives
– Asset management decisions, plans and activities (technical, financial and operational) collectively enable the achievement of AM objectives
• Leadership
– Leadership and culture are determinants of realization of value
– Roles, responsibilities and authorities for AM are clearly established
– Employees are aware, competent, and empowered
• Assurance
– AM gives assurance that assets will fulfil their required purpose
– Assurance is derived from effective governance, controlled processes and robust management of risks
– Monitoring, evaluation, review and continual improvement
Copperleaf Technologies Inc. © 2019 I 6
ISO 55001 in One SlideA Management System for Asset Management
• Value
– Assets exist to provide value to the organization and its stakeholders
– Value can be tangible or intangible; positive or negative
– Asset management enables realization of value
• Alignment (“Line of Sight”)
– Asset management objectives align with organizational objectives
– Asset management decisions, plans and activities (technical, financial and operational) collectively enable the achievement of AM objectives
• Leadership
– Leadership and culture are determinants of realization of value
– Roles, responsibilities and authorities for AM are clearly established
– Employees are aware, competent, and empowered
• Assurance
– AM gives assurance that assets will fulfil their required purpose
– Assurance is derived from effective governance, controlled processes and robust management of risks
– Monitoring, evaluation, review and continual improvement
Copperleaf Technologies Inc. © 2019 I 7
ISO 55001 in One Line
• Where to spend your last € / £ / $ / ¥ to gain the greatest incremental value for your organization
Copperleaf Technologies Inc. © 2019 Proprietary & Confidential I 8
The Two Common Asset Management Modes
TOP DOWN
BOTTOM UP
Copperleaf Technologies Inc. © 2019 Proprietary & Confidential I 9
Bottom Up Asset Management
Top-Most Asset Manager is a Manager or Director
Limited support from Top Management
Numerous interfaces with other parts of the utility
Most common mode of Asset Management
Copperleaf Technologies Inc. © 2019 Proprietary & Confidential I 10
Advantages of Bottom Up Asset Management
Easiest mode of Asset Management to Implement
Can be the most creative and innovative Asset Management Application
Focus is on understanding your assets
Copperleaf Technologies Inc. © 2019 Proprietary & Confidential I 11
Disadvantages of Bottom Up Asset Management
Requires a collaborative and co-operative Corporate culture to work effectively
Results might be modest and incremental
Typically, all of the potential benefits may not be realized
Copperleaf Technologies Inc. © 2019 Proprietary & Confidential I 12
Top Down Asset Management
Less common mode of Asset Management
Top-Most Asset Manager is a Senior Executive (e.g. COO, VP)
Leadership from the top of the organization
Asset Management leads other segments of the utility
Copperleaf Technologies Inc. © 2019 Proprietary & Confidential I 13
Advantages of Top Down Asset Management
Asset Management is pursued from a strategic perspective
Management is committed and involved
Asset Management is seen as a key incentive to improve the business overall
Focus is on strategic alignment and ensuring all processes and organization elements are working together
Copperleaf Technologies Inc. © 2019 Proprietary & Confidential I 14
Disadvantages of Top Down Asset Management
A more challenging mode of Asset Management to implement
Can be too Top Down and directive stifling creativity and initiative
Copperleaf Technologies Inc. © 2019 Proprietary & Confidential I 15
The Ideal
The ideal course of action is to implement both Top Down and Bottom Up Asset Management
Top Down sets the strategic tone
Bottom Up focus on assets and activities that meet the objectives set by Top Management
The key to success is leadership involvement
Copperleaf Technologies Inc. © 2019 Proprietary & Confidential I 16
Key Artefacts
Corporate Vision and Mission
Policy
Objectives
Strategy
SAMP, AMP
KPIs
Copperleaf Technologies Inc. © 2019 I 17
You Need a Management System
• Like it or not… you’ll need a management system for Asset Management
– Just like you have a Safety Management System, etc.
• It can be internal and implicit
– Leverage systems and procedures in place
– But it might be weak and/or wrong
• Or it can based on external best practices and explicit
– ISO 55001 is the most popular system
• A consensus view on what “good” looks like
– Forces more rigor – and maybe significant change
Copperleaf Technologies Inc. © 2019 I 18
Strategic Asset Management Plan
• SAMP helps align everybody
– Roles along the lifecycle of the assets
– Various functional groups
– Forces all to agree on a common plan
• Translate general business objectives into more tangible AM objectives and plans
– Ensures the long-term objectives are not lost
– Reconcile with bottom-up reality
• Express the value of an asset portfolio in economic terms
– Highlight risks, long term consequences, etc.
– Sets the rules of the game
• Can expose/highlight needs for change
StrategyPolicy
Asset PortfolioAM Capabilities
SAMP
Copperleaf Technologies Inc. © 2019 I 20
Value Framework
• Defining and measuring value
– Includes risk mitigation
– Aligned with strategic objectives
– Considering all stakeholders
• Applies to all significant decisions
From: Enexis, NL
Copperleaf Technologies Inc. © 2019 I 21
Supporting Systems
GIS
ASSET PERFORMANCE MANAGEMENT
PROJECT MANAGEMENT
FINANCIALSYSTEMS
WORK MANAGEMENT
ASSET INVESTMENT PLANNING
ASSET DATACOLLECTION
ASSET MANAGEMENT
Copperleaf Technologies Inc. © 2019 I 22
Supporting Systems
GIS
ASSET PERFORMANCE MANAGEMENT
PROJECT MANAGEMENT
FINANCIALSYSTEMS
WORK MANAGEMENT
ASSET INVESTMENT PLANNING
ASSET DATACOLLECTION
ASSET MANAGEMENT
Copperleaf Technologies Inc. © 2019 I 23
Supporting Systems
GIS
ASSET PERFORMANCE MANAGEMENT
PROJECT MANAGEMENT
FINANCIALSYSTEMS (ERP)
WORK MANAGEMENT (EAM/CMMS)
ASSET INVESTMENT PLANNING
ASSET DATACOLLECTION
ASSET MANAGEMENT
Copperleaf Technologies Inc. © 2019 I 24
Supporting Systems: The Conventional Approach
GIS
PROJECT MANAGEMENT
ASSET DATACOLLECTION
ASSET MANAGEMENT
ASSET PERFORMANCE MANAGEMENT
FINANCIALSYSTEMS (ERP)
WORK MANAGEMENT (EAM/CMMS)
ASSET INVESTMENT PLANNING
Copperleaf Technologies Inc. © 2019 I 25
Supporting Systems: Thinking Inside Out
GIS
PROJECT MANAGEMENT
FINANCIALSYSTEMS (ERP)
WORK MANAGEMENT (EAM/CMMS)
ASSET DATACOLLECTION
ASSET MANAGEMENT
ASSET PERFORMANCE MANAGEMENT
ASSET INVESTMENT PLANNING
Copperleaf Technologies Inc. © 2019 I 26
Outside In vs. Inside Out Approach
• Outside In
– Focuses on asset data and transactional systems
– Big EAM and ERP renewal projects
– Takes forever
– Hard to show rapid success
– Extension of business as usual
• Inside Out
– Ramp up your analytical capabilities: Asset Performance Management and Asset Investment Planning
– Enable informed decision-making aligned with strategic objectives
– Define what data is actually valuable before spending to collect it
– Allows for quick wins
– Rethink Asset Management & break down silos
Decisions
Data
Copperleaf Technologies Inc. © 2019 I 27
Assurance
• Where Asset Management goes to die
• We run out of steam before getting to Assurance
Assets Decisions AM System
Identify/understand asset risks?
Are we doing what we decided/promised?
Is the AMS delivering?
Are risk mitigation plans in place?
If not, are we still delivering the best possible outcomes?
If not, do we have an improvement plan in place?
Copperleaf Technologies Inc. © 2019 I 28
Assurance
• Reviews
• Audit trails
• Documentation
– Internal
– External: regulators!
• Continuous Improvement
– Required for ISO 55001 (re)certification
– Any Management System needs it
Plan
Do
Check
Act
Copperleaf Technologies Inc. © 2019 I 29
Summary
• How to Deploy Asset Management
• ISO 55000
• The Two Common Asset Management Modes
• The Ideal Mode
• Key Artefacts
• Decision Making
• Value Framework
• Supporting Systems
• Assurance
Copperleaf Technologies Inc. © 2019 I 30
Reading Material
• ISO– New version of ISO 55002– Managing Assets & Asset Management– Additional guidance on financial aspects, etc.– See committee.iso.org/tc251
• IAM– Anatomy & Subject Specific Guidelines– Asset Management Application Guide– SAMP Development Guide– AM conferences around Europe & North America– See theiam.org
• Contacts– [email protected]– [email protected]