Introduction to HedEx Lite V200R001 V6.1

HUAWEI TECHNOLOGIES Co., Ltd.

www.huawei.com

HUAWEI Confidential

HedEx Lite Training

Huawei Technologies Co., Ltd.

March 2012

HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential Page 2

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Contents

• HedEx Lite Overview What Is HedEx Lite

Features

What's New in HedEx Lite V100R003

Glossary

• Getting Started with HedEx Lite

• Functions of HedEx Lite

• Problem Handling

For details, see the HedEx Lite User Guide.


What is HedEx Lite? HedEx Lite, the single-user software edition of HUAWEI Electronic

Documentation Explorer (HedEx), HedEx Lite eases documentation browse and

search, and supports online product documentation upgrades. Service engineers

can use HedEx Lite to easily obtain the latest Huawei product documentation.

HedEx Lite is the lightweight single-user software edition of HedEx.


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Features

HedEx Lite has the following features:

• Occupies disk space of only 5 MB and small memory space.

• Does not need to be installed (if the software package is compressed, decompress it).

• Huawei custom hdx format documentation package and local multi-format document

management,allowing users to browse documents of different products and different versions

in a centralized manner.

• Provides powerful search functions, allowing users to quickly find desired information.

• Supports automatic library upgrade, allowing users to obtain the latest Huawei product

documentation in a timely manner.

• Supports automatic software upgrade, allowing users to obtain the latest version of HedEx Lite

in a timely manner.

• Support online and Huawei Technologies support site document is an extension of Huawei

Technical Support Website


What's New in HedEx Lite V200R001C00

Currently, the latest version of HedEx Lite is V200R001C00 。

Feature Modification Description

Management for local documentation

Enables service engineers to browse and search for local PDF, HTML, Word, Excel, PPT, TXT, and ZIP documents.

Node saving Enables service engineers to save one or more nodes in a documentation library to an HTML file.


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Glossary• HedEx Lite

A tool used to browse, search, and upgrade Huawei product documentation. HedEx is pronounced as

[`hediks] and is the acronym of Huawei Electronic Documentation Explorer. HedEx Lite is the single-

user edition of HedEx and uses small disk space and memory space.

• Product documentation

Documents delivered to customers along with Huawei products. Product documentation includes

solution description, system description, product description, installation manuals, and reference

manuals. Product documentation provides guidance for understanding, operating, and maintaining

Huawei products.

• hdx file

The specific format of Huawei electronic documents. The file name extension is .hdx. An .hdx file can

be opened only in HedEx Lite.

• library

An .hdx file.

• basic library

An independent library that can be directly uploaded to HedEx Lite.

• extend library

A library used as a supplement to a basic library.

• upgrade boot file

The upgrade boot file is specific for upgrading HedEx Lite libraries and is in .hdxi format. It contains

information about the libraries to be uploaded.


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Contents

• HedEx Lite Overview

• Getting Started with HedEx Lite How to get the login ID

Obtaining HedEx Lite and Libraries

Operating Environment

Starting HedEx Lite

Viewing and Uploading Libraries

HedEx Lite Tray Icon

Web UI




How to get the login ID

1,Use the account and password login support.huawei.com

2, After login ,you can click the "user upgrade" apply to Equipment account

3, Please fill your information. Your email must be provided by your company (not your personal email).


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Obtaining HedEx Lite and Libraries• From the CD-ROM shipped with a device:

› You can obtain the documentation CD-ROM from the accessories shipped

with a device. HedEx Lite and libraries are available in the CD-ROM.

• Using other methods:

› Use the Online Query function of HedEx Lite.

› Log in to http://support.huawei.com and download HedEx Lite on the

homepage. Then click the link as shown in the following figure for details

about how to obtain libraries at http://support.huawei.com.

Contact local Huawei technical support personnel.


Operating Environment

Software

HardwareOther

RequirementsOperating System Browser

Microsoft Windows

2000

Microsoft Windows

2003

Microsoft Windows

XP Professional

Microsoft Windows

Vista Home

Basic 、 Ultimate 、 B

usiness 、 Enterprise

Microsoft Windows 7

Microsoft Internet

Explorer

6.0/7.0/8.0/9.0

Mozilla Firefox

3.5/4.0/5.0/6.0

Google Chrome

3.0/4.0/5.0/6.0/7.0/8

.0/9.0/10.0/11.0/12.

0

Apple Safari 4.0/5.0

Memory: 512

MB or above CPU: 1.8 GHz or

above Free disk space:

2 GB or above

HedEx Lite may

provide

PDF, Word, Excel, and

PPT documents.

Therefore, you need to

install the

following software:Adobe Reader 6.0 or

laterMicrosoft Office 2003

or later

If the CPU of 3.0 GHz and memory of 1.5 GB are configured, HedEx Lite can support libraries with the maximum size of 10 GB.


Starting HedEx Lite

Copy libraries from the CD-ROM to the same local path as HedEx Lite.

copy both libraries and HedEx Lite to your computer.

If you have saved HedEx Lite on your computer, go to its save path and double-click the

HedExLite. exe file.

If you are running the documentation CD-ROM, perform any of the following operations:

In the window as shown in the following figure, click Run to start HedEx Lite. Copy libraries from

the CD-ROM to the same local path as HedEx Lite or copy both libraries and HedEx Lite to your

computer. Copy HedEx Lite to your computer, go to its save path, and then double-click the

HedExLite. exe file.

click Run to start HedEx Lite.


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Viewing and Uploading Libraries

Click the link to learn about how to upload libraries.

If you have obtained libraries, click Library Management on the Admin page and upload libraries.

If HedEx Lite does not contain the library that you require, you can access

http://support.huawei.com to obtain the library and then upload it to HedEx Lite.

If you have obtained HedEx Lite and libraries, double-click a library. Then HedEx Lite starts

automatically for you to view the library. This library, however, is not uploaded to HedEx Lite.

Therefore, this library is not displayed on the Home page after you restart HedEx Lite.

Open a library. You can go to the previous or next topic and view the sequence number (for example, 306) of the current topic in the library.


HedEx Lite Tray Icon

You can add a maximum of 10 documentation library paths.

Change the default save path to documentation libraries.

After you start HedEx Lite, the HedEx Lite icon appears in the system tray. You can right-click the HedEx Lite icon and choose about from the shortcut menu to open the dialog box shown in the following figure.

Check the HedEx Lite version.

Page 1 Page 2

After you start HedEx Lite, the HedEx Lite icon appears in the system tray. You can right-click the HedEx Lite icon and choose settings from the shortcut menu to open the dialog box shown in the following figure.


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3. Click a library to view its content.

1. After HedEx Lite starts, its homepage is displayed.

Help and Contact Us

Web UI – Homepage

4. View the library information.

2. Libraries with the yellow icon are newly uploaded. 5. Click the icon to

upgrade the library.


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Contents



• Functions of HedEx Lite Advanced Search

Automatic Library Upgrade

Creating Remarks

Providing Feedback

Creating Favorites

Library Management

Printing Documentation by Page or Node

Automatic HedEx Lite Upgrade


Tip: Play slides in view show mode so that you can click the links in the slides.


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Advanced Search

Specify a search scope.

Set search criteria.


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Narrowing Your Search

As shown in the following figure, search results are sorted by three categories and

then further classified based on scenarios.

Note: In practice, the search categories for a library is associated with the search

design of the library.Categories Scenarios

You can narrow your search by using the

following methods:

• Search within results

• Keyword combination

• Search syntax

• Search filtering

Use HedEx Lite in Chinese to search for both Chinese and English libraries.Use HedEx Lite in English to search for only English libraries.

Search mode Search Expression

Exact search "A B"

Boolean logic search

A AND B;A OR B

Wildcard search A*; A?

Fuzzy search A~


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Automatic Library Upgrade – Upgrade Methods

Note:1. The follow requirements must be met:

You can access http://support.huawei.com. If your account for logging in to http://support.huawei.com is changed, you need

to update the account information on the Upgrade Parameter page.

You can use the documentation upgrade function only after login.


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Automatic Library Upgrade – Automatic Detection

If you have saved HedEx Lite and libraries on your computer, HedEx Lite automatically checks for library

upgrade:

• If only libraries are upgraded, HedEx Lite prompts customers and Huawei engineers to upgrade local

libraries.

If a Huawei product is upgraded, a Huawei engineer fills in a software application form for pushing the latest

libraries to a specific customer who uses HedEx Lite. Then HedEx Lite prompts the customer for library upgrade,

helping obtain the latest libraries in time.

HedEx Lite automatically detects for

new libraries available on

http://support.huawei.com based on

the value of Frequency that you

specify. If there are libraries to be

upgraded, a message is displayed in

the taskbar tray.

HedEx Lite automatically detects for new libraries available on

http://support.huawei.com at a two-day interval. If there are

libraries to be updated, a message is displayed in the taskbar

tray. If you click on the message, the message will not be

displayed the next two days. If you do not click on the message,

the message will be displayed once you start HedEx Lite again.

HedEx Lite will not detect for new libraries the next two days

irrespective of whether you click on the message.


Automatic Library Upgrade – Manual Detection

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On the Upgrade Library tab page, click Upgrade libraries to check whether library upgrade is needed.

If you have saved HedEx Lite and libraries on your computer, HedEx Lite

automatically checks for library upgrade:

Assume that the libraries of Quidway S9300 V100R002C00_05 exist in HedEx Lite. If new

versions of libraries are released on http://support.huawei.com, the list of upgrade tasks is

displayed below after you click Upgrade libraries.


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Automatic Library Upgrade – Online Query

The Obtaining the HedEx Lite Software and Libraries page is displayed.

The Viewing and uploading Libraries page is displayed.

Enter a correct product name. When you enter the first letter of a product name, HedEx Lite automatically displays all related product names for your reference.

Note: Huawei engineers and customers have different rights, so the libraries that they can browse in HedEx Lite are also different. Generally, the libraries that you obtain after clicking Online query in HedEx Lite are the same as those that you obtain from http://support.huawei.com.


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Automatic Library Upgrade – Rollback

Rollback succeeded.

After a library is upgraded, if you find that the target version is not the required one, go

to Upgrade Library > Upgrade Log and click the left arrow icon as shown in the

following figure to roll back to the source version.


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Creating Remarks

When viewing a library, you can create a remark as you please.

1. Click Add Remark to open the Remarks page.

The icon is displayed if there are remarks.

Click the icon to locate the row where a remark is created.


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Managing Remarks

3. Click Export to export remarks to an Excel file.

2. Click Import to import the remarks that are exported from HedEx Lite.

4. Modify or delete a remark.

1. Query remarks by author, title, date, or content.

Tip: The import and export functions are used for data backup, data migration, and batch feedback.

5. Click a remark to locate the specific library content.


Providing Feedback

You can provide feedback on each topic in an .hdx file.

Click View Your Feedback to view replies.

When you click Email Feedback, your local email client will be invoked automatically. You can send your feedback to the default email address [email protected].

Enter your feedback and click Submit. You can go to My Support to view replies.

You can provide feedback if you have any

doubts, suggestions, or requirements.


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Managing Documentation － Creating FavoritesWhen viewing a library, you can create a favorite for the page that you frequently

view.

On the Favorites page, you can view all favorites.

If a favorite title is unavailable, the related library does not exist and therefore cannot

be opened.

Click a favorite to view specific document content.

Click Add Favorite to open the Favorites page.


Managing Documentation － Managing LibrariesOn the Library Management page, you can:

Create folders to display libraries in a tiered structure.

Choose whether to display a library on the Home page.

Upload a library. To upload multiple libraries at a time, click Add More and then click Browse to add more libraries.

You can click this button to add non-HDX documents in local folders to HedEx Lite, which then can search for non-HDX documents in local folders in the same way as it searches for HDX documents. Supported non-HDX documents include PDF, HTML, Word, Excel, PPT, TXT, and ZIP documents.

NEW


Managing Documentation － Managing Libraries

click this button to add non-HDX documents in local folders to HedEx Lite ,like:PDF,HTML,WORD,EXCEL,PPT,TXT,ZIP.

1

2

Click here you can view the floder like hdx.

NEW


Page SavingYou can use the page saving function provided by Internet Explorer to save one or more nodes.

Tip: Only HTML pages can be printed by node.

Click:Save Page

Select a save path.

1

2

Select a node.

3

NEW


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Automatic HedEx Lite Upgrade• HedEx Lite automatically accesses http://support.huawei.com to check for its later

version every seven days after its first start. If a later version is detected, a

message is displayed prompting you to download and upgrade HedEx Lite.

• Alternatively, you can check for a later version of HedEx Lite by using the HedEx

Lite icon on the taskbar.

Note:

• To upgrade HedEx Lite, you must have an equipment customer account or a Huawei

engineer account at http://support.huawei.com.

• During HedEx Lite upgrade, all data (including libraries, remarks, and favorites) of the earlier

HedEx Lite moves to HedEx Lite of the latest version.


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Contents






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Problem Handling• (1) When customers encounter any problem in the use of HedEx Lite, the customers can

contact Huawei front-line engineers for technical support or call the Huawei Customer Service Hotline or package the log folder under the HedEx Lite path and send it to [email protected].

• (2) When customers or Huawei front-line engineers encounter any problem in the use of HedEx Lite, they can submit the problems in the iCare based on the product.

• (3) When the second-line cannot solve a HedEx Lite problem, the problem is submitted to the third-line, that is, the HedEx Lite coordinator of the corresponding product line for solution, or you can also contact the coordinator of the Information Tools Department directly for help.

Note:

• HedEx Lite is an attribute of documentation, pay attention to the following points when submitting problems in the iCare:

• Select Document in Root Cause, and enter HedEx Lite information in Work Note.

• When the HedEx Lite applies to multiple products, select the product that the submitter is responsible for.


Thank youwww.huawei.com