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DOC ID© Chevron 2005
Introduction to Reliability Process for KMUT’T
August 7,2008
By Chevron Reliability Team
2© Chevron 2005
Training Objectives for the Class
- To understand the basics of reliability
- To share knowledge on E&P industry and our operations to the students for educational purpose
- Enhance the relationships with the academics and educational institutes
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Asia South – Gulf of Thailand & Andaman
Lease areasMyanmarThailandCambodia Vietnam
PipelinesExistingProposed
Power plantsIndustrial
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Agenda
13:30 Safety Moment By Winai P.
13:40 Summer Hire and apply for a Chevron job By HR Team.
14:30 What is Reliability? By Khun Samart L.
16:30 Instrument Reliability By Khun Montri C.
17:15 Q&A
17:30 Close
DOC ID© Chevron 2005
What is Reliability?
By Khun Samart L.
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Agenda
What is Reliability?
Why Reliability?
Predicting and Measuring Reliability
Tools for Improving Reliability
Reliability Culture
Chevron Reliability Process
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What is Reliability?
The probability that a product or system will perform its intended function for a specified period of time under a given set of conditions
E. E. Lewis, Introduction to Reliability Engineering
probprob FR −= 1
ReliabilityFunction
Availability
UnreliabilityFailureUnavailable
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Chevron Reliability Definition
“Reliability is the predictable, dependable performance of people, processes, and equipment. Reliable performance ensures the delivery of products or services -- on spec, on time, every time. Within Chevron, reliability means delivering production or performance results set forth in the business plan.”
Chevron definition
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Why do we do this?Determine the economic impact that functional block had on the Business Unit
Planning actions that will reduce the chance the block will fail
Aid in finding root causes why the block has failed
Ensure we address all of the elements that affect reliability
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There are More Influences on the Equipment
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Evolution of Reliability Engineer
Find and Fix
Most product evolutions includes adding functionality and correcting deficiencies in prior generations
Basis for reliability growth and “test and fix” techniques
Quality Control
Craft guilds date back to medieval times to ensure quality products
Industrial Age needed other methods
Walter A. Shewhart of the Bell Telephone Laboratories issued a memorandum on May 16, 1924 that featured a sketch of a modern control chart.
Shewhart kept improving and working on this scheme, and in 1931 he published a book on statistical quality control, "Economic Control of Quality of Manufactured Product“
Quality is a snapshot at the start of life and reliability is a motion picture of the day-by-day operation
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Further Evolution
World War II defines need for formal Reliability Engineering Discipline
Extensive use (and failures) of aircraft and electronics highlighted the need
Advisory Group on Reliability Electronic Equipment (AGREE) started in 1952 with the United States Department of Defense
"Reliability Factors for Ground Electronic Equipment" published in 1956
Nuclear power plants and incidents in the early to mid-1970s lead to concerns about the impact on the health and safety of the general public and the need for formal means of evaluating and improving plant reliability and maintainability
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Reliability and the Process Industry
Late 70’s – early 80’s plant reliability seen as competitive advantage
Leads to evolution of precision maintenance techniques
Formal reliability programs instituted at corporate and plant level concentrate on root cause analysis of high priority failures
Current philosophy –holistic approach to reliability improvement
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OE Reliability Addresses All Elements
Defines the major elements of world-class reliability
Emphasizes that people are the most important element
Highlights People, Processes and Equipment
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Reliability Elements - Design
The logo depicts that the design is the foundation for world class reliability
Largest opportunity to influence the life cycle reliability of the project
Involves
Defining operating philosophy and design assumptions
Process design
Equipment design
Vendor selection
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Reliability Elements - Equipment
Typically where the problems become visible
Physical root causes and their symptoms reside in the equipment
Poor maintenance and operations systems show up as equipment problems
Common shortcoming is to stop investigation with equipment or physical root cause
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Reliability Elements - Processes
Potential source of significant Lost Profit Opportunity
Process itself can fail
Lead to equipment or other failure
Some causes of poor process reliability are:
Equipment-to-equipment
Ex: Liquid slugs from separator to compressor
People-to-equipment
Ex: Procedure not clear on sequence or allowable condition to open valve
People-to-people
Ex: Slow approval process delays rig moves and causes lost production
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Reliability Elements - People
People impact all phases of an operation
Most important element during the operational phase
Typically the most difficult issues to address – sometimes they are avoided
Issues can include
Distractions within the workplace
Inadequately maintained equipment
Rules or procedure violation
Poor communications
Inattentiveness
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Agenda
What is Reliability?
Why Reliability?
Predicting and Measuring Reliability
Tools for Improving Reliability
Reliability Culture
Chevron Reliability Process
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What happens when failure occurs?
Safety Hazard
Failures impact one or more of these areas
Operational Excellence objectives address all of these areas
Increasing reliability positively impacts each area
Operating LossEnvironmental Impact
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Immediate Impacts of Poor Reliability
Decreased revenue
Lost/Deferred production
Depressed product cost
Selling at a discount
Selling as a lower priced product
Increased Cost
Emergency repairs
Parts and materials cost
Labor cost
Unscheduled work
Overtime
Third Party Contractor
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Typical Costs of Unreliability
Increased repair costs
Lost business
Manpower and overtime for repairs
Purchase and upkeep of spare equipment
Purchase and storage of spare parts
Inspection programs
Others – Many mentioned earlier
Goal: To drive down total costs of unreliability
Goal: To drive down total costs of unreliability
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Do we reduce funding for all of these?
Preventative and predictive
maintenance
Inspection programs
Redundant equipment
Preventative and predictive
maintenance
Inspection programs
Redundant equipment
Reactive repair costs
Lost or delayed production
Lost business due to
delays and other failures
Manpower and overtime
Reactive repair costs
Lost or delayed production
Lost business due to
delays and other failures
Manpower and overtime
24© Chevron 2005
Agenda
What is Reliability?
Why Reliability?
Predicting and Measuring Reliability
Tools for Improving Reliability
Reliability Culture
Chevron Reliability Process
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What we measure, we improve
BU’s must establish reliability metrics that are significant to the profitability of that unit
Need a family of metrics – no one measure will tell the whole story
Examples include:
Utilization/Production Efficiency
Cost of Incidents
Mean Time Between Failure
Metrics should be tracked and trends identified
Use both leading and lagging indicators
Leading indicators show that you are taking steps to improve
Lagging indicators show results
Compare your metrics to others – other units, other BU’s, other companies, other industries, can lead to the identificationof improvement opportunities
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Definitions
•Downstream calculationRatio of actual throughput to planned throughput
Utilization
•Best applied on a equipment basis
•Does not reflect degraded service
Ratio of time that an asset can be used to the total required time
Availability
Equation
•Upstream calculation
•Includes decline curve
Ratio of actual production to potential production
Production Efficiency
CommentsDefinitionTerm
Planned
Actual
VVPE =
Planned
actual
VVU =
Required
InService
TTA =
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Planned and Scheduled Activities
Both scheduled downtime and unscheduled downtime impact
Availability,
Utilization
Production Efficiency
Why do we care? -Unscheduled downtime costs more than scheduled and much more than planned and scheduled
As As PlannedPlanned
Planned Planned and and
scheduledscheduled
Planned, Planned, notnot
scheduledscheduled
Unplanned,Unplanned,not not
scheduledscheduled
100105-110
125-135
150-200
Source Source -- McKinsey and CompanyMcKinsey and Company
Parts, tools, appropriate personnel is arranged prior to beginning work. Anyone affected by the work is notified
Planned
Arrange the time the work will occurScheduled
* Storms, for example* Storms, for example
required
*eunavoidabldunschedulescheduledrequired
TTTTT
A−−−
=
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More Definitions
•OE MetricTotal cost associated with an incident, as defined by OE-Reliability
Cost of incident
•Typically most important component of total cost of incident
Sum losses due to failures
The amount of production or throughput lost due to failures
Lost Production
Equation
•Reflects asset reliability
•Simplest form of calculation
•Same as Mean Time to Failure (MTTF)
Ratio of total run time to the number of failures
Mean Time Between Failures (MTBF)
CommentsDefinitionTerm
CAPEX
Expense
venueReCI
Δ
+Δ+Δ=
Failures
Run
#TMTBF=
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Failure Rate Curve
Infant Mortalityβ < 1
Infant Mortalityβ < 1
Random Failuresβ = 1
Random Failuresβ = 1
Wear-Outβ >1
Wear-Outβ >1
Time
Failu
re R
ate
(1 /M
TTF)
Δt Δt Δt Δt Δt ΔtΔt
Installation Issues
Poor Initial Quality
Learning Curve
Installation Issues
Poor Initial Quality
Learning Curve
Useful LifeUseful Life Replacement Time
Renewal Time
PM Time
Replacement Time
Renewal Time
PM Time
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Agenda
What is Reliability?
Why Reliability?
Predicting and Measuring Reliability
Tools for Improving Reliability
Reliability Culture
Chevron Reliability Process
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Methods Used to Improve Reliability
If we have a process or facility defined by the following process map-
How do we improve the reliability of the system?
The methods listed to the right allow us to evaluate the system and determine critical links based upon:
Past experience
Risks to the system
Failure Modes and Effects Analysis (FMEA)
Identifies current impact of unreliability and prioritizes efforts
Identifies areas of high risk
Reliability Site Assessment
Determine current state of reliability in a BU and help prioritize efforts
Reliability Centered Maintenance (RCM)
Determines the optimal maintenance plan for improving facility reliability and/or reducing maintenance costs
Couple with maintenance management program to keep up to date
Reliability Availability Maintainability (RAM) Analysis
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Evaluate and improve reliability
Define the reliability of the asset
Weibull analysis
Industry data (generic or specific to vendor)
Vendor data
Does the current reliability of the asset meet the needs of the BU
Define the ideal system
Determine gaps between ideal and current system
Take steps to eliminate gaps
Conduct root cause analysis
Determine practical solutions to implementCurrent
StateIdeal
SolutionPractical
Solution to Implement
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Criticality
The methods listed previously will identify critical blocks
Process steps
Specific equipment
If critical blocks fail, they have a significant impact on the entire system
Impact economics
System reliability/availability
Techniques exists for improving the reliability of critical blocks in a system
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Agenda
What is Reliability?
Why Reliability?
Predicting and Measuring Reliability
Tools for Improving Reliability
Reliability Culture
Chevron Reliability Process
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Characteristics of a Good Reliability Culture
Proactive
Unreliability is not accepted
Root causes are sought
Data driven
Seeks improvement
Promotes teamwork
Good communications
Between individuals
Between Departments
No Blame Culture
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Proactive vs. Reactive
Reactive Environment
Responding to problems as they arise
Provides more excitement and makes people feel needed
Costs more money
Equates to lower reliability
Proactive Environment
Anticipates problems and takes corrective action before they occur
Provides less trauma and suspense(but is more profitable)
Provides a foundation for a reliable workplace
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Be Effective In Both Environments
Reactive Environment
Determine root causes of problems
Effective interim response
Preserve data/evidence
Get back on line quickly
Track costs/effects of failures
Historical data is learned from and reflected in procedures/schedules
Proactive Environment
Look for methods to prevent failures
Life Cycle Cost Analysis (and Perspective)
Preventive/predictive maintenance
Precision Maintenance Technology
Precision Operating Technology
Proper supply, storage & use of materials
Concurrent engineering; Human factor engineering; man-machine interface
Communication of ‘Best Practices’
Planning & Scheduling
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Culture Includes All Parts of the Organization
Eliminate “over the wall”behaviors follows procedures
“I do my job and give to the next group. After that I do not know what happens”
Understand the goals of the organization and how your job affects the whole
Develop an understanding of the whole organization and how it interacts. Important groups at a facility include:
Operations
Maintenance
Project engineering
Procurement and warehouse
Do not be a “vendor victim”
Include them in the reliability improvement process
Understand their needs
Ensure agreements reflect your reliability needs
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Agenda
What is Reliability?
Why Reliability?
Predicting and Measuring Reliability
Tools for Improving Reliability
Reliability Culture
Chevron Reliability Process
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4+1 Strategic Intents
The "4" in "4+1" means we will lead the industry in four key areas:
Operational Excellence
Cost Reduction
Capital Stewardship
Profitable Growth
The "1" in "4+1" is Organizational Capability
The "4“ are what we want to achieve, the "1" is how
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Reliability and the 4+1 Strategic Intents
Reliability improvement is a component of Operational Excellence
Examples of how reliability impacts the other three "What’s " include:
Cost Reduction – lowering energy usage, reducing maintenance cost
Capital Stewardship – Incorporating reliability, operability and maintainability during projects using Operations Assurance during the CPDEP process
Profitable Growth – reducing downtime increase the revenue portion of profitability
Organizational Capability is required for successful Reliability Improvement
42© Chevron 2005
Stage 1
Stage 2
Stage 3
Stage 4
Stage 5
Inventory/Spare Parts Management
Operator Routine Duties/Checklist
Equipment Criticality Assessment
O & M Philosophy
Planning & Scheduling (Stage 1)
Work Order Management
Work Order Prioritization
CMMS
Tenets of OE
Operator Skills Training
Maintenance Craft Skill Training
RCA (Root Cause Analysis)
PM Philosophy/ Procedures
Std. Repair Procedures (Critical Equip)
Planning & Scheduling (Stage 2)
Turnaround Planning
ROI (Reliability Opportunity Identification)
Bad Actor
Reliability Training Process
RCM (Reliability Centered Maintenance)
RBI (Risk Based Inspection)
PdM/Condition Monitoring Philosophy
Life Cycle Cost Analysis
RAM (Reliability, Availability, Maintainability
Equipment Standardization
Material Optimization
SURFACE EQUIPMENT RELIABILITY IMPROVEMENT
Self-Assessment & Peer Validation required to advance to next stage
DOC ID© Chevron 2005
Instrument Reliability
By Khun Montri C.
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Instrument Reliability How IE/SCADA/Automation fits in Oil & Gas ProductionHow IE/SCADA/Automation fits in Oil & Gas Production
1. Do we need Electricity/Lighting on the facilities that producing Oil & Gas, including LQ? – ElectricalElectrical
2. Do we need to measure the rate of our production or monitor them closely? Do we need an efficient and accurate data from field?– InstrumentationInstrumentation
3. Do we need to remote control the production wells or monitor them closely? Do we need all data transferring from remote platform to CPP and BKK?– SCADASCADA
4. How can we ensure that our working environment is safe for living with, AND how can we improve our work more efficiently and precisely including optimizing the production? – AutomationAutomation
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Think Like a Reliability Professional
Systematically evaluating each part of a facility or process to determine:
What is its function?
Is it providing its function?
Compressor101
2 MMSFD 5 psi
2 MMSCFD 100 psi
Instrument Reliability
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Example Boundary Diagram forCompressor Skid
TemperatureSignal
Pressure Signal
Flow Signal
2 MM SCF100 psi
BoundaryFlow AlarmElectricity
Compressor-101
2 MM SCF 5 psi
P T
A
Instrument Reliability
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Instrument Reliability
Safety Integrity Level (SIL)
Safety Instrumented System(SIS)
Safety Instrumented Functions(SIF) (IEC 61508,61511)
Instrument Protective Functions(IPF)
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Instrument ReliabilitySafety Instrumented Functions (SIF) (IEC 61508,61511)
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Instrument ReliabilitySafety Integrity Level (SIL)
Instrument Protective Functions (IPF/SIF) are used to reduce risk. The Safety Integrity Level (SIL) is a measure for amount of risk reduction required.
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Instrument Reliability
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Instrument Reliability
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Electrical Submersible Pump (Exam.)Control Panel Junction Box
Auxiliary Equipment(e.g., Instrumentation)
Motor(s)
Seal(s)/Protector(s)
Intake or Gas Separator
Pump(s)Pump Discharge Head
Cable Bands
Motor Lead Extension
Tubing
Casing
Cable Splice(s)Power Cable
Tubing Drain (optional)Tubing Check Valve (optional)
Safety Valve (optional)
Wellhead
Electrical Feed-through/Wellhead Penetrator
System Boundaryfor ESP-RIFTS
Packer Penetrator (optional)
Transformers
Note: Component in italics are outside the system
boundary for ESP-RIFTS.
Instrument Reliability
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Problem Identification: ESP System overview
SURFACESURFACE
Fuel Gas Generator Fuel Gas Generator 350 KW350 KW
TransformerTransformer
Variable Speed DriveVariable Speed DriveControl systemControl system
Junction BoxJunction Box
Instrument Reliability
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Problem Identification
ESP Failure
VSD FailureESP Pump Failure
ESP Cable FailureReservoir Performance
Fuel gas Generator Failure
ESP Motor Failure
Instrument Reliability
55© Chevron 2005
Failure Mode and Effect Analysis tools-1
Instrument Reliability
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• Unknown
•Weather conditions•Process Upset ,Well shutdown
• Other
•Inductor temp. sensor malfunction•Water enter the GDI, the plastic door not fully closed
•Inductor high temp•VSD display fault•Fuse blows
• VSD
• Reservoir Fluids• Reservoir Performance• Insufficient cooling
•ESP Motor stall•ESP Motor high temp •Under load
• ESP Motor
• New installed ESP Pump at BEWD-11
•Suspected the pump still in gas locking condition •Low running Amps and No flow
• ESP Pump
• Under investigation at BEWP-9•Suspect Below Surface Cable Problem •Motor flat cable Short Phase to ground
• ESP Cable
• Under investigation at BEWI-1•Suspect BIW Cable Problem • Tri-lok cable
• More investigation• Discuss with reservoir engineering
•Reservoir Fluids•Reservoir Performance
• Reservoir Related
CommentsSpecific Failure ModeGeneral Failure Mode
Failure Mode and Effect Analysis tools-2Instrument Reliability
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Root cause Analysis
ESP GENERATOR Failure
Fact Finding : (BEWG-ESP Generator)
• The exciter diodes rectifier is short to ground
• The rotor winding of exciter coil was grounded.
Instrument Reliability
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Root cause Analysis
Why is there an indication of open circuit function/grounded of resistance cable and rotating rectifier ?
• Dirt, moisture on the coil.
• The insulation specifications
and method of insulation
is incorrect.
Instrument Reliability
59© Chevron 2005