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8/14/2019 Investor Services by Mutual Funds
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INVESTOR SERVICES BY MUTUAL
FUNDS
Applying and Redeeming for
Mutual Fund Units Investment Plans and Services
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IMPORTANCE OF INVESTOR
SERVICE Besides good returns of funds
Most important advantage of MFisCONVENIENCE
Depends upon
type of service provided variety of service provided
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PROCEDURE FOR PURCHASE OFPROCEDURE FOR PURCHASE OF
UNITSUNITS
Read the Offer Document Description of the procedure for
purchase of units acceptable mode and permissible places
of payment
Refer Key Information Memorandum(KIM) Application form
Salient features of schemes
Only KIM contains Application form and not ODOnly
KIM contains Application form and not OD
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Submission of application form to
Collection Centres AMC offices
Registrars accept new subscriptionsand redeem from investors.
MF may own Investor Service Centres
Payment is through Cheque / DemandDraft / Cash (in certain cases), Internetcan be used to transfer funds
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FOR NRIs
RBI has given permission to all MFs to sell units
to NRIs / OCBs/ Foreign entities
Companies need to submit Board resolutions,
memorandum and articles of association with
application forms
Mode of Payment: For repatriation benefits- DDs or cheques using FCNR
account / NRE account
Non repatriation benefits- DDs or cheques on
NRO/NRSR accounts
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REDEMPTION
OD contains place where redemption noticemust be sent
Investors have to deal with registrars or
Investor service centres Payment is through cheque, ECS to bank
account For NRIs and OCBs: ECS to to NRE or US
Dollar draft at current exchange rateIf investment was on repatriable basis
Else - Rupee cheque in favour of investorsNRO, NR/SR account
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SERVICES
Automatic Reinvestment plan: There are two options: Dividend & Growth ARP is also called Growth option allows investor to reinvest in additional units
the amounts of dividends or other distributions they do not receive dividends Reinvestment takes place at ex-div NAV Investor reaps benefit of Compounding Some funds allow reinvestment in other
schemes of same fund family.
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Automatic Investment plan:
Invest a fixed sum periodically
Investors save in a disciplined and
phased manner Investment mode would be direct
debit to Investors salary or Bank
account Investor get the benefit of Rupee cost
averaging
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Allows Investor to make Periodicwithdrawals from Fund Investment accounts
Amount withdrawn is treated as redemptionof units at the applicable NAVs
They are different from MIPs, because MIPspay the income generated on regular basis,without touching the capital.
Hence, Dividend Tax is not levied on SWP,whereas it is levied for MIPs with more than50% in debt.
Systematic Withdrawal PlanSystematic Withdrawal Plan
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Allows investor to transfer on a periodicbasis a specified amount from onescheme to another within same fund
family. The redemption or investment will be at
applicable NAV It is necessary to maintain a minimum
balance under both the schemes. The service allows the investor to
manage his Investments actively toachieve his objectives
Systematic TransferPlans
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OTHER INVESTOR SERVICES
Phone transactions:
Investors may telephonically redeemor purchase units.
The telephone instructions arepossible in case of the funds that
keep investment accounts, ratherthan issue certificates.
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Account statement show units purchased,redeemed or transferred between schemes,distributions and reinvestments and investors
current holding in units and in amount. SEBI regulations require funds to send annual
financial statements to unit holders within sixmonths of close of accounting year
If a fund has deducted tax at source fromincome distributed to the investors, it wouldalso issue TDS statement.
Periodic statements andTax information:
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Loans against units: Several banks lend to the investors
against mutual fund units held by them. The amount is usually a percentage of
the value of the value of the Investorsholding in Units
SEBI prohibits MFs to give loans
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Nomination facility is available forOpen end Funds and Close End
Funds not listed on SE.The benefits passes to the nominee
In case of Close Ended schemes
listed on SE same procedure asShare transfer is followed