Involving young people Commissioning Workshop

“Setting the Standards in Sheffield”

better services developed through feedback from young people that know and use them

a greater sense of ownership by young people

young people’s personal and social development and the development of skills for employment and further education for those directly engaged

it sends a clear message about the valued and positive place of young people in their community.

BENEFITS OF INVOLVING YOUNG PEOPLE IN COMMISSIONING

AIM

Based on National Youth Agency Good Practice Guidance and existing Sheffield Good Practice

Clear guidance and framework for commissioners

Clear process for involving young people in all stages of commissioning

Tried and tested training package for young people

Sheffield Model

better services developed through feedback from young people that know and use them

a greater sense of ownership by young people

young people’s personal and social development and the development

of skills for employment and further education for those directly engaged

it sends a clear message about the valued and positive place of young people in their community.

BENEFITS OF INVOLVING YOUNG PEOPLE IN COMMISSIONING

Framework defines:

4 stages of commissioning

Standards and Quality Mark indicators for each stage based on the Hear by Right standards

Recommended activity for involving young people at each stage

Framework and Stages of Commissioning

UNDERSTAND

(HbR/Quality Mark indicator)

1. There is a central commitment for the active involvement of young people in the commissioning of young people’s services.

2. Resources for the active involvement of young people in commissioning services have been identified including key staff roles and resources.

3. Young people involved in commissioning have appropriate skills and support to allow them to participate fully in the commissioning process.

4. A range of approaches are in place that encourage and enable the participation of a diverse range of young people in commissioning young people’s services in their own terms and in ways they feel comfortable with

Understand

PLAN

HbR/Quality Mark indicator)

1. Young people views are integral to the needs analysis and planning young people’s services.

2. Young people are involved in procuring young people’s services (e.g. panels, visits to potential providers).

Plan

DO

HbR/Quality Mark indicator)

1. There is a contractual agreement with successful providers to ensure there is a central commitment to the active involvement of young people.

2. Providers ensure young people are involved in the recruitment, selection and induction of staff across the organisation.

Do

REVIEW

HbR/Quality Mark indicator)

1. Young people’s feedback is used to review the quality of the commissioning process and ongoing assessment of providers.

2. Recording and evaluation systems are in place to identify the impact of involving young people in the commissioning process.

Review

Participation and Involvement of Young People

Understanding:Assessing needs, identifying resource and setting priorities

Reviewing

Planning and Procuring

Existing service providers consult with young people to identify young people’s priorities that in turn inform the needs analysis. Activity includes collating recent consultation findings and learning from current work with Young People. On-going consultation and feedback to young people through existing groups and structures, web based fora (e.g. Facebook groups, survey monkey

Young people involved in co design events to plan services based, on needs analysis. YP trained as Young Commissioners and involved in procurement processes, including developing service specification, marking tenders, shortlisting, interviews and awarding contracts.

Young People involved in service inspections and evaluations, including mystery shopping, project advisory groups, surveys and blogs. Young people assess involvement against Involvement Standards frameworks. Case studies collected for evaluation and learning.

Doing Commitment to involvement is part of contract for providers including adoption of Involvement Standards Frameworks. YP assess commitment as part of involvement in procurement. Young people involved in recruitment, selection of staff in delivery organisations.

Young People’s Activities

Participation and Involvement of Young People

Consultation – High number of young people

Influencing- Smaller representative groups

Existing service providers consult with young people to identify young people’s priorities that in turn inform the needs analysis. Activity includes collating recent consultation findings and learning from current work with Young People. On-going consultation and feedback to young people through existing groups and structures, web based fora (e.g. Facebook groups, survey monkey)

Young people involved in co design events to plan services based on needs analysis. YP trained as Young Commissioners and involved in procurement processes, including developing service specification, marking tenders, shortlisting, interviews and awarding contracts. YP assess commitment as part of involvement in procurement. Young people involved in recruitment, selection of staff in delivery organisations. Young People involved in service inspections and evaluations, including mystery shopping, project advisory groups, surveys and blogs. Young people assess involvement against Involvement Standards frameworks. Case studies collected for evaluation and learning.

Young people represented at strategic decision making level on boards and planning groups, through participation groups and representation structures (STAMP, Sheffield Youth Council, UKYP) and feedback from Consultation and Involvement activity to influence services and decisions.

Involvement – Recruited young people for specific activities

Levels of involvement in commissioning

Introduction and Information session

Processes of Commissioning

Young People’s Involvement

Policies and Procedures

Recorded Outcomes

Monitoring and Quality Assurance

Communication/Listening Skills

Equality/Diversity

Questioning Skills

Prepare and design a presentation and questions

Evaluation

Specific training for each tender

Young Commissioners Training

OBJECTIVESObjectives

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