Name of Activity:

Team STEPPS Reflection

Description of Activity:

TeamSTEPPS has five key principles. It is based on team structure and four teachable-learnable skills: Communication, Leadership, Situation Monitoring, and Mutual Support. The arrows depict a two-way dynamic interplay between the four skills and the team-related outcomes. Interaction between the outcomes and skills is the basis of a team striving to deliver safe, quality care and support quality improvement. Encircling the four skills is the team structure of the patient care team, which represents not only the patient and direct caregivers, but also those who play a supportive role within the health care delivery system.

TeamSTEPPS is an evidence-based framework to optimize team performance across the health care delivery system.

Learning Objectives:

To reflect on a team’s existing communication or rounding structures

Review team communication tools from Team STEPPS attached document and consider the use of one tool for your team’s practice.

Identify strategies for the implementation and sustainability of the communication tool within their clinical environment.

Number of participants:

Ideally subgroups of 5-10 people per small group.

Amount of time needed: 5 minutes for review, 15 minutes for team reflection..

Space /environment considerations:

Small room setting with table for each small group with the Team STEPPS document available via electronic or paper.

Instructions for Activity:

1. Review the following tools in the Team STEPPS attached document:SBAR, Call-Out, Check-Back, Handoff , "I PASS THE BATON", CUS, DESC

2: Reflection questions to help the group consider the tools:

Having reviewed the document together, what are some of the enablers and challenges of the following tools?

Can you think of clinical examples of where the tools may or may not be appropriate to use?

How do you communicate as a team and how could you adapt or adopt the use of one of the communication tools in your team’s practice?

Additional References and Resources:

TeamSTEPPS® 2.0 Pocket Guide, AHRQ Pub. No. 14-0001-2, Replaces AHRQ Pub. No. 06-0020-2, Revised December 2013

To learn more about TeamSTEPPS®, refer to the Agency for Healthcare Research and Quality (AHRQ) Web site:

http://teamstepps.ahrq.gov/

and the Department of Defense Patient Safety Program Web site:http://www.health.mil/dodpatientsafety/