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8/12/2019 IronFX Case Study
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Confidential
Christophoros PapachristophorouSAP Project ManagerIronFX Financial Services
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(2011)
(2012)
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0.4
1500
130
,
Confidential
/
24/5 20
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Implementation Cycle
RealizationFinal
PreparationGo Live &Support
BlueprintProject
Preparation
Confidential
StartAugust 2010
2 weeks12 weeks2 weeks
Go LiveDecember 2010
Project Kick off
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Enterprise resource planning Effectively
manage financials, accounting, humanresources, operations and corporate services
Best practices Benefit from industry-specific configuration and business processesbased on SAP and SAP partners experience
Customer relationship managementEfficientl conduct all as ects of our
Best Practices
Business Intelligence
Business Intelligence
Best Practices
Confidential
customer relationships from marketing tosales to service
Business intelligence Gain insight andimprove decision making with tools forfinancial and operational reporting andanalysis
Technology platform Lay a foundation toquickly and cost-effectively add on to yourexisting solution as your business grows andyour needs change
ERP CRM
Technology Platform
ERP CRM
Technology Platform
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Marketing
Segmentation and lists
Campaign management
Lead management
Telemarketing
CRM functionalityTerritory management
Accounts and contacts
Opportunity management
Pricing
Telesales
Sales
Sales
MarketingService
Sales
MarketingService
Confidential
AnalyticsReporting for marketing, sales, and
service scenarios via SAPNetWeaver BI or SAP CRMinteractive reporting
Service
Service order management
Service contract management
Complaints and returns
Installed base management
Warranty management
Resource planning
Customer service
Finance& Control
Logistics
ManufacturingProduct
Development
Human CapitalManagement
Procurement& Sourcing
SAPBusinessAll-in-One
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Inefficient ClientsApproval
Deposits/Withdrawals
Clients Transfers
Financial integration
High cost of finance
operations and analytics
CRM
Confidential
Weak IT infrastructure
Decoupled systems, lack of systems integration, slow customer approval and funding procedures.
Funding ApprovalsBanks & PaymentProcessors
Inefficient funding procedures
Manual clearing &
reconciliation Trading Platforms
Client Portals
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Streamlined financial
processes
Clients TransfersCRM
Efficient Client approval &
processing
Automatic processing
Confidential
Integration, and fast customer account opening, funding and payment processing automatic processingand reconciliation, and operational efficiency.
Integrated IT systems Streamlined funding processing
Funding Approvals
Deposits/Withdrawals
Transparent cash management
Banks & PaymentProcessors
Client Portals
Trading Platforms
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Confidential
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&
&
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(, & )
*
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Confidential