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Column1 Column2 Column3

1 NPRD-CSAP FIWDS1082 NPRD-CSAP FIQFINFIG1103 CDC_AE $DSGTCD24 NPRD-CSAP FIGAPL005 NPRD-CSAP FICALLWMG0056 NPRD-CSAP FIKDSG257 CDC_AE $DSGTCC48 NPRD-CSAP FIQDPCBPE0409 CDC_AE $DMRQTBA10 NPRD-CSAP FIQDPCBPE02211 NPRD-CSAP FIGVIS0412 NPRD-CSAP FIQDPCBPE07613 CDC_AE $DZZP1C214 GCR DRPW312215 GCR DRPW312316 GCR DRPW312417 GCR DRPW312518 GCR DRPW312619 GCR DRPW3127

20 GCR DRPW312821 GCR DRPW312922 GCR DRPW313023 GCR DRPW313124 GCR DRPW313225 GCR DRPW313326 GCR DRPW313427 GCR DRPW313528 GCR DRPW313629 NPRD-CSAP FIQFINFIG112

30 NPRD-CSAP FIQFINFIG112


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Column4

RMS UNIX REM CAT 4 PQR # 13106232 // F/C AS PER DOC - APRMS UNIX OPPS RESOLVED // F/C AS PER DOC -APRMS UNIX OPPS RESOLVED // F/C AS PER DOC - APRMS UNIX REM CAT 3 PQR # 13106265 // ESC TO NAGAR - APRMS UNIX INF CYC 1ST ABEND - APRMS UNIX REM CAT 4 PQR # 13106273 // F/C AS PER DOC - APRMS MF OPPS RESOLVED // F/C AS PER FOLLOW UP -APRMS UNIX REM CAT 4 PQR # 13106277 - APRMS MF REM CAT 4 PQR # 13106280 // ESC TO ASHWORTH // F/C ASRMS UNIX INF 1ST ABEND - APRMS UNIX OOPS RESOLVED // F/C AS PER JASON -APRMS UNIX REM CAT 4 PQR # 13106283 - APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- AP

RMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS UNIX OPPS RESOLVED // R/R AS PER DOC - AP

RMS UNIX OPPS RESOLVED // F/C AS PER DOC - AP


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Column5

PER ASHWORTH -AP


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2nd contact name and time of

call

3rd contact

name and time

of call

Peer Review

Person Intial


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SI Review

Person Intial

Remarks( Appreciation,complaint,error,

failure, new Learningetc )


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Lpar/Server Job Name

Dupont MF

AE $DMRFHUW

$DAWHE*

$DSGKX30 $DSGKX31 $DSGKX32$DSGKX33 $DSGKX34 $DSGKX35

$DSGKML1 $DSGKGN1 $DSGKGN2$DSGKGN3 $DSGKGN4 $DSGKGN5$DSGKGN6 $DSGKGN7 $DSGKGN8$DSGKLGN $DSGKMAP $DSGKXP2

APR ZMR100TH ZMR200TH ZMR300TH

GCR #GMRMCI3

GCR #GCBDPTM

GCR #GCBDXUP

NEXUS

MAR #MPWEPSM

NIB #BPMX

TBGIS*

#VRD2PTS#VRD2PIX#VRDCDEL

Fo


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DUPONT ECS

NPSAPCRP FIGPIP01 FIGPIP02 FIGPIP03

NIB #VRME*

APR CHKRPLN*

AE $DRSVRA3

all Lpars #PSAV*, #PSAG* and #PMVSA*

GCR #GCBDXUP

APR MQSCMDS

APR MQSCMDS

APR #PMVSA7NIB #PMVSA16

all Lpars #PSAV*

all Lpars MQSCMDS

APR APRLOGED,CHKNOTOK

GCR GCRLOGED

Assurance FZQDPCSTM007 and FZQDPCSTM008


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Followup Colum

If any connectivity issue in LPARS Please try logging in using the IP

(cipb3270.lvs.dupont.com) 52.99.201.241 in the TSO session to login.

Whenever $DMRFHUW abends no need to create a pqr and we need to c/c ituntil any further info from suneetha

If we are not able to contact William Patsko for these jobs from the no. given inBomb, please call +44 1438 734489

If the person we are calling has Bell call privacy service and ask us to enter 10digit no. then enter 302-781-1010. Don't enter 877-366-3330

As per Srinivas from storage "We can force complete these below jobs if any of

these abend with ABEND=S000 U0888"

If these jobs wait for the condition ZAMRZIT1_ZMR100TH_OK, we can add thecondition and run the jobs as per Devarajan.

If the Job abends in STEP012 please do not call or create PQR , Thecomments in Step012 is "CANCEL JOB & SUCC IN QUE-DO NOT SUBMIT

PQR-DO NOT CALL" You can directly force complete the job as per NIMESH

if it abends with a 028 code in Goodjob (2nd) step. FORCE OK. As per Judy

force ok if the job fails as mail by JudyWhile Creating PQR for Nexus use the PQR type as "APPL-

CC,MAINTENANCE,CORRECTIVE"

Mark no longer supports this job. Till we get any contact info for this job Forcecomplete this job.

Dont create a PQR , Inform C Lee Hutts

Whenever a TBGIS job abends, create a PQR and assign to TSR groupEAPPL-BAP-IMAS . They are not test jobs, so don't force the jobs to OK or

delete the jobs in ControlM

If these jobs wait for the condition #VRD2PTS_#VRD2PP1_OK add thecondition and make jobs run as per William Patsko. This ususlly happens on

Monday morning(Sunday Odate)

low-ups


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As per Bhuvana there is no need to create any PQR for the following jobs onNPSAPCRP server if they abend in future. But when the job abends we need to

send a mail to the following mail [email protected]

[email protected]

[email protected]@nanotes1.email.dupont.com

Maria Teresa is supporting these jobs, refer to mail from Lochan

no need to mail Tony Hanson//fc and send mail to scheduling

If it fails with condition code 16 then force complete the job as per Bala

no need to call RACF or MVS team for following jobs.Put a mail .refer to terrys

mail for further info

force ok if the job fails as mail by Judy

If the job MQSCMDS fails please drop an email to William M Ramsey/Inform William M

Ramsey if available online.

R/R the job as per mail from Jerold R Le Baron in in-ndc-Pca

Please follow updated on call schedule for APP Basis , refer mail sent by Muru

Sent mail to GroverSent mail to Grover

If job abends pls send mail to MVS team(sathish,senthil,daniel flavoie,Sadeesh,bala k tanneru)In week ends if it abends pls make call to

sathish t sambandanAs per Jerold R Le Baron,if this job abends,Please rerun,if it fails again rerun

the job, If 3rd abend, contact Jerold.Refer in-ndc-pca mail by Jerold.If those jobs abended, We can force complete as per Sathish(MVS Team)If this job abend on GCR we can force complete it until further notice from

Sathish(MVS Team),as he is working on that job

FZQDPCSTM007 and FZQDPCSTM008 jobs need to be put on hold

till these jobs gets deactivated by schedulers Mail has been

dropped to schedulers regarding these jobs by support team.


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Column1 Column2

NDQA-CSAP EB1

REGION Job Name

NPSAPWP1 FIWWMU01

NPSAPCP1 FICSURWMU001A

AE $DYY*

Champaka at 91-9930497019

FIQDPCWME004

NPSAPPP1FIPCMU43*/FIPCMU44*/FIPCMU4

5*

AE $DRPSMSD


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NIB #PRSSOXG

Cyclic jobs

Production Cyclic jobs

NPRD-CSAP FIKGNUTD

AE $DRSVRA3

AE $DPCEPC6

AE $DFIXCHK

APR #APFIR2B

NPMG1400 MGPCDRPWKP

AEIF we get late shouts $DRLP991 and

production 12 characters job

APR #AP* Jobs

Assurance

Column3 Column2

Attender Nandhini


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Column3

EB1 batch was zreoed down and bought back

Action Required

If the reason for the failure is 'No Idoc Ready for processing' in Step1 then no action is required at our

end. 1. No need to hold the job and 2. No PQR required

Although this job is cyclic but after 1st abend, the job will not run for next time as it misses some

condition ,so, we need to follow documentation if this job abends as per Chuck

Lee's no. updated (302) 379-4989 (Cell)

Murali Mohan Somisetty Pedda is oncall for few applications.His oncall mobile is not working so, call

him on his personal no. 9177601776 for any issues.Also, confirm from him till what time we have to

call him on his personal no. instead of oncall no.

Please follow updated on call schedule for APP Basis , refer mail sent by William Moore in in-ndc-pca

Nexus On call no Update check mail form Champaka and from me

A cat 2 pqr has to be created for this cyclic job, EVEN IF ITS FAILS FOR THE FIRST TIME.

*********INFORM MURU BEFORE ZERO DOWN RESOURCES FOR PB1/PP1 **********

Need to create only one PQR for these these jobs for one day as per SUSAN LEACH

C/C this job if the CC is less than or equals to 8 as per Rayudu. Please refer mail from Rayudu

Pending Alerts Requiring Follow-ups

Quantitative Resource


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If the job abends ..please let MVS(Sathish) Know as per Sathish

Suneetha's New Contact # 262 844 2962. Check Suneetha's mail in in-ndc-pca

Please see the message for the alert and take action according to the message

For cyc 3rd abend hold and delete the job as per chuck n follow documentation

If we get a late shout for this job , we have to add the condition "f_ais_kp1_tdloc"

WE SHOULD NOT FORCE COMPLETE THE JOB DRSVRA3 IF IT ABENDS,PLEASE CONTACT SATHISH T

SAMBANDAN

Donot rerun $DPCEPC6 even once

This Job $DFIXCHK abends call IMS Support ImmediatelyPlease force complete this job whenever it fails #APFIR2B

Inform Anne if it fails

$DRLP992 for two jobs waiting for UI's UI7286 and UI1309 please consider complete both UI's and jobs Asec e essage e w c s n e a er screen or e ro uc on o s espec a y c arac ers

job.please follow as per Message field instruction.For Further information check Muru's mail with

" -- "

Every 4 hours without fail check point call have to attend

If any #AP* job abends,please contact Muru,and create CAT 5 PQR for Force

being assigned to BATCH-AE team, check the PQR diary carefully if the PQR is intended for usor not. If you see that the PQR is not intended for our team, re-assign it back to the team fromwhich it came mentioning the proper reason.If you have any doubts, contact Schedulers at thatvery point of time

FZQDPCSTM007 and FZQDPCSTM008 jobs need to be put on hold till these jobs

Column1

12/8/2012


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Initial Value Current Value CO# Number

300 300 13105330

Remarks

If it abends with any other reason for

consecutive three times then we need to

follow the normal procedure that is

1. Hold the job 2. Raise a PQR and call

Follow up

follow up

Raviraj at 91-9820139833

Follow up

Follow up

Follow up

Follow UP


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Follow UP

Follow-up

Follow-up

Follow-up

Follow-up

per RON( not needed to inform him)

Shift

I


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Requested by

Bob Martz


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Sno. Server name Jobname PQR no.

1

2

3

4

5

6

78

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

Alerts Cleanup


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31

32

33

34

3536

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

5253

54

55

56

57

58

59

60

6162

63

64

65


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66

67

68

69

7071

72

Column1 Column2 Column3 Column4


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PQR resolved/closed

EC


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Column5


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Next run ended ok

S CLEANUP


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Column6


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Not in Queue


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PQR No.


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c

Remarks


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Remarks


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Column1 Column2 Column3 Column4 Column5 Column6 Column7 Column8 Column9


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olumn10


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LPARNo. of Jobs

PendingJob Names

MAR 0

GCR 0

AE 0

MAR 0

GCR 0


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Reason for Waiting

New Day Pr


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Action taken

ocess Tracker Sheet


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Comments


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TIME (IST) ACTIVITY

6:30 AM Check Turnover Sheet

7:00 AM Mainframe Check (Abends,Late,WE,wait)

7:15AMCheck voice message (Call 720800 dail * dail 720502#

pass:13579#)

7:30 AM Check quant. resource Value on ECS


9:00 AM Check NIB Pending Jobs

9:15AMCheck voice message (Call 720800 dail * dail 720502#

pass:13579#)

9:30 AM Check NIB New DAY Process


11:35 AM $DRSID20 (MON > THU , SAT) (RACF)


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12:00 PM $DTACC99 (ALL DAYS) (WOCS)

12:00 PM $DFICLSO (MON > SAT) (SAP)

12:15 PM Mainframe Check (Abends,Late,WE,wait)

12:15 PM Check voice message (Call 720800 dail * dail 720502#pass:13579#)

12:30 PM $DFIDBR1(TUES>SUN) (SAP)

12:30 PM DSR call- 9*018007821258 pin- 7727254#

13:00 PM $DFISTA1 (MON > SAT) (SAP)

13:00 PM $DTAST05 (ALL DAYS) (WOCS)


13:30 PM



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14:15 PMCheck voice message (Call 720800 dail * dail 720502#

pass:13579#)

14:00 PM Check MAR Pending Jobs

15:30 PM Check MAR New DAY Process

15:30 PM ##MOSTOP (SUN) (APR)

16:00 PM ##MOSTAR (SUN ) (APR)

16:00 PM ##MOSPMO (SUN ) (APR)

15:00 PM Check GCR Pending Jobs

15:30 PM Check GCR New DAY Process

16:30 PM Check quant. resource Value on ECS

16:30 PM $DTDSTA1 (MON > FRI) (TRIM)


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22:00 PM #APIMYX1 (ALL DAY)

22:15 PMCheck voice message (Call 720800 dail * dail 720502#

pass:13579#)22:10 PM Send Shift Turnover Sheet

22:30 PM Handover Shift

22:30 PM CHECK TUROVER SHEET

22.30 PM SYXXCDPL (NIB)

12:00 AM Cleanup- Previous ODAT jobs and alerts

12:00 AM Check quant. resource Value on ECS


12:15 AMCheck voice message (Call 720800 dail * dail 720502#

pass:13579#)


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2:00 AM Check APR Pending Jobs


pass:13579#)2:30 AM Mainframe Check (Abends,Late,WE,wait)

2:30 AM Check APR New DAY Process

2:05 AM Add Cond. 'N_OPER_PROD_START'(Sat,Sun) (AE)

3:00 AM Asia PAC Daily Status Report



pass:13579#)

4:30 AM Check #SMFTSMF (NIB)

5:00 AM


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5:30 AM NDC DSR call- 9*6(8888046831) pin- 8441912#



pass:13579#)

6:15 AM Send Shift Turnover Sheet

6:30 AM ``````


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Done

Done

Done

Done

Done


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Done

Done

Done

Done

Done

Done

Done

Done

Done

Done

Done

Done


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Done

Done

Done

Done

Done


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Abstract

Product L ine:

Region(s):

Account(s) :

Doc. Ref. Num ber:

Owner:

Own er / Bus iness

Approval :

Issue Number:

Amendm ent Record

No. Review Date

0.1 2/15/2007

1 2/27/20071.1 3/13/20071.2 17/7/2007

2.0 19/10/20072.1 19/02/09

2.2 14/10/092.2 9/2/20102.3 29/04/2010

2.3 23/06/20102.3 23/08/2010

2.3 25/02/11

In


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This document is used by the RIO PCA&S Dupont team to track allthe alerts for a particular shift and handover the followup for the nextshift.

RIO

NA

Dupont, Invista, Minerva

GIS-MCS-PCA&S-Dupont-CKL-0002

Ekta Bhatia

Rajendiran Krishnan

2.3

Reviewed / Amended / created By

Ponnusundar Murugiah

Ponnusundar MurugiahKanishka Bhargava

Prasad VallabhajosyulaPonnusundar Murugiah

AjithEkta Bhatia

Pankaj Gandhi

Pankaj Gandhi

Pankaj GandhiPankaj Gandhi

Ekta Bhatia

ident Review Sheet & Turnover


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Nature of Change

First versionTurnover,Quantative resource added and Asiapac Sheet added

Incident details,Day2Day activity,Cleanup,AsiaPac, Turnover9X5 Shift Activities, Cleanup for 3 shifts.

ApprovedNew Day Tracker, Follow ups Tracker added, Asiapac Sheet Deleted

Reviewed and Updated as per Quality PolicyReviewedUpdated Owner's name, business approver's name.

ReviewedReviewed

Documents

Irs & to for 8th Dec (II)