is sponsoring the 2016 TRI-STATE HOUSING CONFERENCE

TRI-STATE HOUSING CONFERENCE

New Hampshire Housing Authorities Corporation (NHHAC) is sponsoring the 2016 TRI-STATE HOUSING CONFERENCE:

PLACE: Church Landing at Mill Falls 281 Daniel Webster Highway Meredith, NH 03253 1-800-508-4598

DATES: September 11-14, 2016 September 11th – Scholarship Golf Tournament September 12th&13th – Trade Show

Conference session topics include:

Enclosed please find:

o Conference Registration Formo Conference Session Selection Formo Nan McKay Training Registration Formo Golf Tournament Registration Formo Hotel Guest Room Accommodationso Special Dietary Needs Formo “Tentative” Conference Agendao Session Descriptions and Bio’s

Attendees will make reservations by contacting Mill Falls at the Lake directly. There are four guestroom buildings. The conference will take place at Church Landing. When making reservations, please reference group code 20W513. Please see the Guest Room Accommodations page in this packet for contact information and guest room details.

HUD Regional Administrator, Jim Reed........Nan McKay Advanced Asset Calculation & Improving Vacancy Rates…..Commissioner/ Executive Director Track……Procurement Track……Maintenance Personnel Track……Mt. Washington Dinner Cruise…..Golf!!

NEW HAMPSHIRE HOUSING AUTHORITIES CORPORATION www.nhhac.org

TRI-STATE CONFERENCE

Church Landing at Mill Falls 281 Daniel Webster Highway, Meredith, NH 03253

September 11-14, 2016 September 11th - Scholarship Golf Tournament @ Waukewan Golf Course

Sponsored by New Hampshire Housing Authorities Corporation

Conference Registration Form Agency Registrant Title Preferred name on badge Full conference: Early Bird (through August 1, 2016) After August 1, 2016 PHA Attendee’s 1-4 $400.00 Each $425.00 Each PHA Attendee’s 5-10 $350.00 Each $400.00 Each PHA Attendee’s 11+ $300.00 Each $350.00 Each Commissioners $325.00 Each $325.00 Each One Day Attendance: $275.00 Each $300.00 Each Full conference registration includes 5 breakfast/lunch meals and the Mt. Washington Dinner Cruise One Day conference registration includes breakfast & lunch only Additional/Guest meals: $ 60 per person (excludes Mt. Washington Dinner Cruise) $125 per person (includes Mt. Washington Dinner Cruise) $ 65 per person (Mt. Washington Dinner Cruise only) Full Conference: $ One-day registration (Monday or Tuesday): $ (please circle the day attending) Guest Name: Guest Meals: $

One registrant per form……please photocopy for additional registrants

Total Registration Fee $ Address Phone Contact E-mail Please issue your check payable to NHHAC and mail with registration forms to: Dover Housing Authority

Attn: Wendy Tenney 62 Whittier Street Dover, NH 03820

TRI-STATE CONFERENCE

Conference Session Selection Form

Registrant Agency Please select the sessions you plan to attend & return with registration form(s): Monday, September 12th Mike Gifford – Procurement & Contracts Management ________ Human Resource Partners ________ Nan McKay Advanced Assets (complete Nan McKay registration form) ________ Strategic Planning ________ Tuesday, September 13th Mike Gifford – Procurement & Contracts Management ________ DEA ________ Nan McKay PH Vacancy (complete Nan McKay registration form) ________ Mental Health First Aid ________ Howard Gordon, Accountant ________ Jeffrey Sussman – AFH HUD Training ________ Primex, Philip St. Cyr – Maintenance Session ________ Wednesday, September 14th Commissioner’s Roundtable ________ Jim Kimberly, Sapphire Consulting – Teambuilding ________

NAN MCKAY

ADVANCED ASSET CALCULATION & ½ DAY IMPROVING VACANCY September 12-13, 2016

Sponsored by New Hampshire Housing Authorities Corporation

Nan McKay Training Registration Form Agency Registrant 1 Title Registrant 2 Title Registrant 3 Title Registrant 4 Title Registrant 5 Title Nan McKay training is included in the full conference package Deadline to register is August 22, 2016 Photocopy this form for additional registrants Address Phone

Fax Contact E-mail Please return this form with a full conference registration for each attendee and mail to: Dover Housing Authority

Attn: Wendy Tenney 62 Whittier Street Dover, NH 03820

Romano-Kelley Memorial Scholarship Golf Tournament Sponsored by

New Hampshire Housing Authorities Corporation Waukewan Golf Course

166 Waukewan Road Center Harbor, NH 03226

Sunday, September 11, 2016 – 10:30 a.m. Tee-Time

Player Registration and Sponsorship

Housing Authority / Group / Company ______ Address

Type of Business

Contact Person

Telephone Fax

E-mail

register __________ Tournament players @ $125 p/p $ sponsor _________ Tee(s) $150 each $ sponsor _________ Hole(s) $150 each $ sponsor _________ Tee & Hole plus one player @$275 $

Total enclosed $

Your organization will be recognized with a sign at your tee and/or hole and in conference printed program

Please issue your check payable to “NHHAC” and mail it with this registration form to:

Dover Housing Authority Attn: Wendy Tenney 62 Whittier Street Dover, NH 03820

Vendors in need of conference and hotel registration materials or with questions, please contact Richard Weaver, Laconia Housing Authority, at [email protected] or 603-524-2112, Ext. 213.

NHHAC Use ONLY: date registration received/postmarked and paid in full: ___________


SPECIAL DIETARY NEEDS REQUEST

NHHAC TRI-STATE HOUSING CONFERENCE MILLS FALLS AT THE LAKE SEPTEMBER 11-14, 2016

NAME: ____________________________________________________________________

Please indicate below your dietary needs for the duration of the conference

Breakfast – September 12th ____________________________________________________

Lunch – September 12th ____________________________________________________


Lunch – September 13th ____________________________________________________

Dinner – September 13th ____________________________________________________ (Mt. Washington Dinner Cruise)


List food allergies, if applicable: ______________________________________________

____________________________________________________________________________

Guestroom Accommodations Mill Falls at the Lake is currently holding the following guestrooms for Tri-State Conference:

Mill Falls Guestrooms 9/11/2016 9/12/2016 9/13/2016 Single Rate Double Rate MTW: 2 Full Beds 5 8 8 $129 $129 MQD: Queen-Day Bed 5 5 5 $129 $129 MTWZ: 2 Full Beds 0 3 3 $129 $129 MQS: Queen-Sofa Bed 0 5 5 $129 $129

Bay Point Guestrooms 9/11/2016 9/12/2016 9/13/2016 Single Rate Double Rate BQUP: Queen-Petite Balc 0 3 3 $169 $169 BKI: King 5 5 5 $169 $169 BQSR: Queen-Sofa Bed-Balc 5 10 10 $169 $169 BQSRJ: Queen-Sofa Bed-Jac-Balc 0 1 1 $169 $169 BKIFJ: King-Jac-FP 0 1 1 $169 $169 BKSRFJ: King-Sofa Bed-Jac-FP-Balc 0 1 1 $169 $169

Chase House Guestrooms 9/11/2016 9/12/2016 9/13/2016 Single Rate Double Rate CQUF: Queen-FP 0 2 2 $169 $169 CKSRF: King-Sofa-FP-Balc 10 11 11 $169 $169 CKSRFJ: King-Sofa-Jac-FP-Balc 0 2 2 $169 $169

Church Landing Guestrooms 9/11/2016 9/12/2016 9/13/2016 Single Rate Double Rate LKPFV: King- FP- Petite Balc-Bay View 4 4 4 $209 $209 LXOF: 2 Queens-FP-Patio 4 4 4 $209 $209 LKERF: King-Sofa Bed-FP-Balc 4 4 4 $209 $209 LKPY: King-Jac-FP-Petite Balc 0 1 1 $209 $209 LKRF: King-FP-Balc 4 4 4 $209 $209 LKF: King-FP 0 2 2 $209 $209 LKEPF: King-Sofa Bed-FP-2 Balc 0 1 1 $209 $209 LPET: King - Pet Friendly 0 2 2 $209 $209 LKPFH: King-FP-Petite Balc-Ltd. View-*HC 0 2 2 $209 $209 LKPF: King-FP-Petite Balc 4 10 10 $209 $209 LKEPY: King-Sofa Bed-Jac-FP-Balc 0 4 4 $209 $209 LKRFH: King-Sofa Bed-FP-Balc-*HC 0 1 1 $209 $209 LXRF: 2 Queens- FP- Balc 0 1 1 $209 $209 LKFV: King-FP-Bay View 0 1 1 $209 $209

Church Landing Suites 9/11/2016 9/12/2016 9/13/2016 Single Rate Double Rate The Pinnacle Hill Room or The Oak Room 0 1 1 $229 $229 The Acorn Room #157 0 1 1 $229 $229 LKEPY: King-Sofa Bed-Jac-FP-Balc 0 4 4 $229 $229

Church Landing Lodge Suites are available for $269.00 and we have 14 available if needed.

Please Note: Any guestrooms reserved above and beyond the above outlined room block are subject to general availability at prevailing rates and minimum night stay restrictions.

All guestrooms at the Inns are NON Smoking.

Individual guests will be paying for their own room, tax, housekeeping, and incidental charges.

Guests are responsible for making their own reservations.

Reservations can be made by phone at 1-800-622-6455 or via our website at www.millfalls.com.

When making a reservation attendees must identify themselves as participants of the Tri-State Conference (GROUP CODE 20W513) to ensure they receive the correct rate and group placement. Rates cannot be changed upon arrival for any guests who did not identify themselves when making their reservation.

http://www.millfalls.com/

Attendees booking on line will need to enter your special GROUP CODE of 20W513 once they enter the reservation screen. Please note, guests will only be able to access those rooms as noted in the block for the specific dates outlined on your contract. Any reservations looking for an earlier arrival or later departure date along with any special room requests will need to call Mill Falls at the Lake directly at 1-800-622-6455.

Please note: As of 8/12/2016 any guestrooms being held for your event that have not been reserved will be released for sale to the general public.

A deposit equivalent to one night’s lodging will be required at the time the reservation is made.

The rates listed above are net (non-commissionable), based on single or double occupancy, per night, and do not include NH tax which is currently 9%.

A charge of $20.00 + tax will be collected for each third and/or fourth person sharing a guestroom, per night.

For your convenience, a $2.50 per room, per day housekeeping gratuity will be added to each guestroom. A fee of $1.50 per room, per night will be added to each guestroom for the Meredith Village Conservation and Preservation Fund

Cancellation or shortening of reservation length of stay is required at least 72 hours prior to arrival. If a change is needed within the 72 hour time frame, we will do our best to re-sell the accommodation. If we are not successful, payment in full will be expected.

Check in time is after 3:00 PM. Check out time is by 11:00 AM.

Baggage service is not customarily offered, due to the nature of our four separate Inns.

Our goal is to provide a relaxing and enjoyable experience for all our guests as such; Quiet hours have been established as 11pm-8am. We are very serious about monitoring Guest Room and Suite disturbances. If necessary, the following actions will be taken.

Our Security Officer and/or Manager on Duty will inform the guest that a complaint has beenmade and ask that the noise level be addressed.

We will continue to monitor the area for any additional noise concerns. If the noise level does not diminish, we will return to the room and ask that all guests depart. If

further issues arise, you may be asked to leave the property and the local Police Department maybe called to assist.

Additional fees may be incurred if other guestrooms are affected or if excessive cleaning and/ordamage is caused to the room.

"Tentative" Agenda

Sunday

11:00 ‐ 3:00 Golf Tournament

4:00 ‐ 5:00 General Session Winnipesaukee Ballroom

5:00 ‐ 6:00 Reception Carriage House

6:00 Dinner on your own

Monday ‐ Breaks at 10:15 and 3:00 for all sessions

7:00 ‐ 8:30 Breakfast Buffet Chris Craft Room

8:30 ‐ 12:00 Mike Gifford ‐ Procurement & Contracts Management Carriage House

Human Resource Partners Oval Room

Nan McKay ‐ Advanced Assets Ballot Room

Open Cathedral Suite

12:00 ‐ 1:30 Lunch Buffet - HUD Regional Administrator - Jim Reed Chris Craft Room


Strategic Planning Oval Room

Nan McKay Advanced Assets Ballot Room

Open

5:00 ‐ 6:00 Cocktail Hour Chris Craft Room

6:00 Dinner on your own

Tuesday ‐ Breaks at 10:15 and 3:00 for all sessions

7:00 ‐ 8:30 Breakfast Buffet


DEA Oval Room

Nan McKay ‐ PH Vacancy Ballot Room

Mental Health First Aid Cathedral Suite

12:00 ‐ 1:30 Lunch Buffet

1:30 ‐ 4:30 Howard Gordon, Accountant Carriage House

Jeffrey Sussman ‐ AFH HUD Training Ballot Room

Primex, Philip E St. Cyr ‐ Maintenance Session Oval Room

Mental Health First Aid Cathedral Suite

5:00 ‐ 6:00 Cocktail Hour Chris Craft Room

6:00 ‐ 9:00 Dinner (Mt. Washington Dinner Cruise)

Wednesday

7:00 ‐ 8:30 Breakfast Buffet Chris Craft Room

8:30 ‐ 10:30 Commissioner's Roundtable Oval or Ballot Room

8:30 ‐ 10:30 Jim Kimberly, Sapphire Consulting ‐ Teambuilding Carriage House

AGENDA NHHAC ANNUAL CONFERENCE

Nan McKay & Associates Page 1 of 2 3/1/16

SESSION ONE – ADVANCED ASSET CALCULATIONS

9:00 Welcome and Introduction

9:15 Overview of HUD-50058 Form

10:00 Assets

Inclusions

10:30 Break

10:45 Assets

Exclusions

Asset Exercises

12:00 Lunch

1:00 Assets

Market Value

Cash Value

2:15 Break

2:30 Assets

Anticipated Income

Case Study

4:00 End of Session

AGENDA NHHAC ANNUAL CONFERENCE

Nan McKay & Associates Page 2 of 2 3/1/16

SESSION TWO – IMPROVING VACANCY RATES

8:00 Improving Vacancy Rates

PHAS and Vacancies

Marketing – Filling Your Units

Attracting and Selling

Site-based Waiting Lists

10:15 Break

10:30 Improving Vacancy Rates

Maintenance Supervision – Keeping Your Project Physically Sound

Property Control

Capital improvements

Security, Risk Management, and Insurance

Group Discussion - Best Practices

12:00 End of Session


Tri-State Conference Session Description & Bio’s

Human Resource Partners All Aboard! (Delise West) Don’t you wish hiring was as easy as using a bull horn and all qualified applicants came running? How many times have you hired someone who’s resume was outstanding, only to find they just “weren’t the right fit?” Turnover is costly on so many levels so hiring the right person for the right job is essential. In this session we’ll explore why (and how) to interview beyond the resume and we’ll discuss why hiring “with your gut” is not an effective approach. Impactful Leader’s Toolkit: Coaching & Mentoring (Pubali Chakravorty-Campbell) In the dynamic world of people and project management, success is often as simple as asking the right questions or saying precisely what people need to hear. Especially when you're in the midst of challenging or difficult circumstances. This is where knowing the nuances of coaching and mentoring, coupled with having advanced listening skills, takes complex to compromise. In this workshop, you'll learn and experience all three though a unique lens and leave having tangible techniques to lead and manage better than ever. Procurement - Mike Gifford Mr. Gifford is very knowledgeable in HUD and Housing Authority procurement regulations and replies to a number of procurement related inquiries regularly from both HUD and Housing Authority staff and consultants. Mr. Gifford has also been training professionals in procurement and contract management for numerous years and brings a wealth of knowledge and practical applications to the table. Sessions to include: “40 Things You May Not Know About Housing Agency Procurement”, “Quotes, Bids, and Proposals, Oh My”, “Cooperative Purchasing Concepts”, “Section 3: It’s Not As Complicated As You May Think”, and “Independent Cost Estimates (ICE) – Cost Price Analysis (CPA): Why We Do Them and How They Benefit Us”. Strategic Planning Short overview of the topics that will be presented

• The components of a strategic plan: Mission, Vision, Values, Goals, Strategies (which then lead to objectives in an annual work plan)


• Preparation for a planning process: Interviews, Environmental Scan, SWOT analysis, etc. • How/when to engage residents in the planning process • Different types of plans (Market-based, “Ivory Tower”, “Same-old Same-old plans”) • One table exercise designed to fit either the Mission-Vision-Values objective, or the plan

process objective. Conversation could be about values, how to conduct a SWOT, etc. • May include a panel at the end of workshop with 3 panelists from different housing

authorities...including at least one commissioner or board member Steve Smith (Steve) - Steve has been consulting in Massachusetts under the It’s The Results banner since 2006. He joined Executive Service Corps – NH in 2007 as a volunteer consultant with a focus on strategic planning, board development, marketing, and fundraising. Steve is an adjunct Graduate Lecturer at Northeastern University, teaching fundraising and marketing in the classroom and online at the College of Professional Studies. Steve comes from a thirty-year career with the American Lung Association where he served as a chapter development executive in New Hampshire (1979 – 1995). During these years, he served on the CONFR board of directors and was its president. Steve served as vice president of field operations at national headquarters in New York City (1995 – 2005) where he oversaw chapter performance, executive training, and the national Learning Center. Steve has association management training with the American Society of Association Executives. He completed their six-summer certificate program at University of Delaware in 1989. His articles on strategic planning and organizational development have appeared in Board Source’s magazine (Board Member), in the NY Society of Association Executives publications, as well as on the Massachusetts Nonprofit Network website. Steve earned his BA in government at the University of NH (1965) and the Master of Arts in Teaching also at UNH (1971) after four years in the US Navy. Thomas Mongeon (Tom) – Tom is a former Fortune 100 Executive whose nonprofit service began 30 years ago and has ranged from Volunteer to Board Director and Board Vice President. He has 10 years of experience in management consulting serving nonprofits, farms, small businesses and startups. He has led diverse teams of professionals, built organizations and managed highly complex projects for corporations including GE, Honeywell, United Technologies, the World’s largest distributor of semiconductors and New England’s regional transmission (electrical grid) operator. His overall experience spans nearly 20 industries. Tom attended Western New England University where he earned a Master’s Degree in Engineering Management (The Engineer's MBA) and a Bachelor’s Degree in Electrical Engineering. He is a Licensed Professional Engineer, Electrical Power in the State of New Hampshire. Tom is also an adjunct Graduate professor teaching organizational leadership and change in the Masters in Computer Information Systems program at New England College. Tom joined the Executive Service Corps – NH in in 2005 as a volunteer consultant and has served as its Executive Director/CEO since 2013. DEA Session A presentation by Officer Keith MacKenzie, Rochester Police Department will focus around current drug trends and a lot of the dangers property managers and maintenance personnel may come in contact with such as the meth labs, heroin issues, cocaine/crack and some other drugs


that are dangerous to communities. Officer Steve Hamel, Kittery Police Department, has some very up to date statistics on current trends that are interesting. In addition they’ll talk about canines and how they use them to help communities combat drug issues. Howard Gordon, Accountant Experience – 44 years as a Fee Accountant, Auditor and Financial Consultant for PHAs. Certified Public Accountant – Massachusetts, New Hampshire, Vermont, Maine, Vermont, and Rhode Island. Areas of expertise – LRPH (Capital Fund and Operating Fund, Energy Performance Contracts), Section 8 (HCV, SRO, Mainstream), Hope VI, Mixed Finance Projects, Tax Credit Projects. Topics to be covered:

• Current issues involving the Operating Fund – proration factors by HUD, pitfalls to watch out for during the PHA’s fiscal year.

• Update - Federalization of the Section 8 and 9 funds paid to the COCC. • Housing Choice Voucher Program – Renewal Funding, HUD Held Reserves, Frontloading, • Portability, Shortfalls, Administrative Fees, Use of Administrative Fee Reserves. • Financial Reporting – Internal Reporting, REAC, Reporting Deadlines, FASS scoring

including examples. • Budgeting – PHA responsibilities, Board responsibilities, deadlines, revisions, allocation of

overhead, direct expenses. • Other new topics

Jeffrey Sussman Mr. Sussman is the Program Compliance Branch Chief with HUD’s Office of Fair Housing and Equal Opportunity in Boston, Massachusetts. In this role, he is tasked with monitoring recipients of federal funds throughout New England for compliance with civil rights laws and regulations, including the obligation to affirmatively further fair housing. He has been in his current role since July of 2012. Previously, he was an Equal Opportunity Specialist with the Boston and Hartford fair housing offices. He first became interested in fair housing issues while working toward his law degree at Loyola University Chicago. There he was fortunate to have acquired a summer position in HUD’s Chicago Regional Office where he assisted fair housing investigators with their work on civil rights complaints. This job led to a position as a temporary investigator at the Illinois Department of Human Rights’ Fair Housing Unit before finding his way back to HUD. Philip E. St. Cyr Philip is the Primex3 Risk Management Consultant for the Southern and Central Regions of NH. Prior to accepting employment with Primex3, he was the Director of Emergency Services for the Greater Manchester Chapter of the American Red Cross, and before that, served at the rank of Lieutenant for the City of Manchester NH Fire Dept. completing twenty five years of service. Mr.


St. Cyr is a member of the American Society of Safety Engineers and holds an A.A.S. degree from NH Technical College in Manchester. Mr. St. Cyr is certified in N.I.M.S. (National Incident Management Systems) and E.O.C. (Emergency Operations Center) management. Mr. St. Cyr has an extensive background in Fire Prevention and Safety, Hazardous Materials, Emergency Management and Disaster Planning. He has served on numerous Local, State and Regional planning committees for the purpose of developing response plans to natural and man-made disasters. Jim Kimberly – Listen, Learn and Lead: Leverging Emotional Intelligence for Greater Success Jim Kimberly founded Sapphire Consulting after more than 25 years experience in psychology, business development, sales, marketing and management consulting. He was Director of Provider Relations for Magellan Health, VP of Business Development and Sales for a New England based behavioral health care company and formerly owned his own private psychotherapy practice. This unique background has helped implement sustainable change in a variety of industries and not for profit organizations, assisting individuals and teams reach their goals by removing obstacles to personal and team success. In using a systems perspective, Jim has helped create leadership development programs, individual and team coaching and facilitated senior team retreats. With an advanced degree in the social sciences and certifications in emotional intelligence, executive assessment and coaching, Jim is a skilled speaker, trainer, consultant and facilitator.

Pubali Chakravorty-Campbell

Business Operations and Training Partner

As an entrepreneur, Pubali has lived through both the challenges and the successes of being a business owner. The exponential growth and success of her company required a major expansion and a complete relocation in less than eight years. Her company won over eight ‘Best Of’ awards (Hippo Press, Union Leader, and New Hampshire Magazine), was the focus of over eleven television, radio, and magazine features, including New Hampshire Chronicle and WMUR.

Since the sale of her business, Pubali’s passion is sharing her knowledge to help other businesses grow and succeed. Leveraging her background and hands-on experience in business operations she provides business operational coaching for those business owners and leaders who have the desire to take their workplace culture and business to the next level.

Originally from Louisville, Kentucky, Pubali has been in New England since 1997 when she

relocated to Boston to attend Boston University (B.A. Economics, ‘01). Pubali was selected

as one of five Remarkable Women in Healthcare in 2010 by New Hampshire Magazine, and

in the New Hampshire Union Leader 40 Under 40 Class of 2012. She is a graduate of

Leadership Greater Manchester (’11) and Leadership New Hampshire (’12), a proud Board

Member of the New Hampshire Women’s Foundation. Pubali is a trained Executive Coach

(Coaches Training Institute, CA).

Key skills and services

Operational effectiveness and process improvement

Change management

Employee engagement

Maximizing corporate culture

Business operational coaching

Meeting and retreat facilitation

Corporate and individual training

Public speaking

Delise West

President & Founder, Human Resource Partners

Background

Delise has over 20 years of experience in the field of human resources as a generalist and

senior level leader. In her capacity at the Director level, prior to founding Human Resource

Partners in 2003, she was responsible for both small and large employee populations in a

wide range of industries both private and publicly traded. Her experience and client base

ranges from high tech, biotechnology to environmental engineering and the green industry.

Delise has provided coaching and consultation to CEOs and business owners enabling them

to make appropriate HR-related decisions that were both legally defensible and right for

the organization’s workforce and culture. As a business partner she understands that in

order to meet her client’s human resources objectives, it is essential that she have an in-

depth understanding of a client’s overall business goals and objectives along with its

workplace culture.

Delise earned her BA from San Diego State University and completed SDSU’s two year

Human Resources Certificate program. She is a member of several professional

organizations including the Society for Human Resource Management, The High Tech

Council of New Hampshire and the Dover and Concord Chambers of Commerce. She is also

an active Board member of both the Children’s Museum of NH and the Dover Chamber of

Commerce and is graduate of Leadership Seacoast.

Key Skills and Services:

Identifying compliance risks under federal and state requirements

Employment policies and employee handbooks

Employee relations focusing on employee productivity

Performance management solutions

Job descriptions

Training: interviewing skills; performance management; anti-harassment

Recruitment, interviewing and on-boarding

Merger and acquisition preparation and support

Documents

is sponsoring the 2016 TRI-STATE HOUSING CONFERENCE