IS YOUR OUTSOURCER MANAGING YOU? You can change that… The Outsourcing puzzle can be rather tricky indeed. Technology has impacted the way we operate our business processes and the how’s and why’s related to Outsourcing are evolving as a result. Three areas that are outsourced the most include IT and software development, call center support and BPO or back office functions. Outsourcing companies perform contract based work and perform designated tasks on a cost per transaction or for an hourly fee both offshore and domestically. How is Outsourcing changing? Technology allows us to do more than ever from our desktop with integrated communications and managing users. Clients now have more options than ever that effect price and quality. One of the most innovative approaches to outsourcing is the “shelter” concept created by Vangtel for the service sector.

Vangtel offers clients the ability to maintain control of their IT and software development, call center support and BPO or back office functions. The client achieves a lower cost by establishing their operation in Hermosillo, Sonora in Mexico – one hour via air from either Los Angeles or Phoenix. Why is Outsourcing changing? Clients want to protect their intellectual property and achieve a lower cost while achieving the quality they demand. Traditional Outsourcers simply cannot match all of these client demands. “With the US market and the huge increase in the Hispanic population we will see a trend where Mexico is the best choice to operate an in-house captive call center, thinks Larry Carlson, Vangtel’s Marketing Manager. He added, “now comes Vangtel offering clients the ability to house all of their Outsourcing

functions with one operation – with the control including IT and software development, call center support and BPO or back office functions.” Clients are seeking operations that are more reflective of their actual corporate culture which in Vangtel’s case is delivered. Vangtel, a proud member company of Tucson, AZ based The Offshore Group, is a provider of “business shelter services” that allow client companies to have total operational control while receiving the cost benefit of a nearshore operation. By visiting www.Vangtel.com, prospects can learn more about the benefits of maintaining control of their IT and software development, call center support and BPO or back office operation.

Contact: Marketing Support

(520) 901-2254

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