Email notifications

Timeframe to issue badge

Griffith Credentials are issued once an organisation has provided the required ‘earner’ information to Griffith

The timeframe within which this information should be provided is entirely up to the organisation – however

experience indicates that credential acceptance rates are higher when credentials are issued soon after the end date of

the learning activity.

Prior to issuing a credential, an email is sent to the earner with information on the credential.

The email outlines the achievement, the reason and what to expect. This is called the pre-notification email.

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When the credential is issued, the earner receives a

notification email with instructions to claim the digital

badge.

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Two reminder emails are sent at intervals to badge earners who

have not yet claimed their credential.

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Our recommendation is to issue credentials within a week of completing training and a maximum timeframe of 2 weeks

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Claiming a credential

Sharing a credential

First time users are required to create an account on the Acclaim platform.

Return users are asked to sign into the account to claim their badge Once the earner fills out the details and clicks ‘Create my account’, a confirmation

email is sent. When the confirmation email is received, the earner is prompted to sign-in using

the log-in details they set up.

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Once a user signs in, they will be able to claim their pending badge by clicking the ‘Accept’

button.

After accepting the badge, the earner is directed to the ‘Share badge’ screen.

Here they can share their badge directly from the Acclaim platform.

Earners can share their badges on

LinkedIn, Twitter and Facebook. They can download it, add to an email signature,

print it or embed it in a document

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Privacy and data storage

Helpful resources

Personal information received from third-party providers is held securely at Griffith University in accordance with our privacy plan.

View Griffith’s Privacy plan here

All badge earners can make their profiles on the Acclaim platform, private or public. They can also choose to

mark their accepted badges as public or private

Click the links below to access helpful resources

• Badge earner checklist – This document lists the data required from an organisation in order to issue a credential • Digital badge planning tool – This is the document that needs to be submitted when proposing a credential • Digital badge taxonomy – This document lists the grouping of all the credentials available at Griffith • Digital badges policy – This document contains Griffith’s policy around digital credentials • Griffith credential resources – This website contains training resources, quick reference guides and useful links • Griffith credentials catalogue – This website displays Griffith’s full credential catalogue

ISSUING CREDENTIALS FOR EXTERNAL ORGANISATION - PROCESS