IT strategy implementationIT strategy, 15 hp, VT 2014

Viktor ArvidssonDepartment of Informatics

•A multi-dimensional view of IT strategy implementation

•The challenge of aligning strategy with practice

•Classic approaches to IT strategy implementation

•IT strategy implementation in practice

Part I

• Selecting IT capabilities that enable and align with business goals

• Implementing strategically aligned IT-capabilities in the organization

• Introducing IT-based strategic change in organizational practice

• Selecting IT capabilities that enable and align with business goals

– Establish a vision or strategic intent

– Pick up strategically aligned IT capabilities

• Implementing strategically aligned IT-capabilities in the organization

– Technical challenges

– Political challenges

• Introducing IT-based strategic change in organizational practice

– Political challenges

– Learning challenges

Part II

IT strategy implementation in practice The case of MuniPal

Part III

• Two conventional approaches to IT-based strategic change

– Iron Fists

– Velvet Gloves

• The creed of Iron Fists:

– Conflict is inevitable

– ”Blitzkrieg” tactics

• The creed of Velvet Gloves

– Conflict must be avoided

– ”Boiling frog” tactics

Part IV

IT strategy implementation in practice Three more cases…

• The case of LSE

• The case of PaperMill

• The case of NewsPaper

• The case of LSE

– Intended to form new backbone for trade

– Classic approach, but failed

• The case of LSE

– Clear purpose, clear role

– Different opinions and views

• The case of PaperMill

– Intended to form baseline for Mill coordination

– Lost purpose

• The case of PaperMill

– Ambiguous purpose, clear role

– Similar opinions and views

• The case of NewsPaper

– Exploration of Internet technology

– A purpose in need of a role

• The case of NewsPaper

– Emergent purpose, ambiguous role

– A solution without a problem