Curriculum Vitae

Personal Details

Name Mohamed Gamal Mohamed Lotfy Contact details Mohamed.gamal@hilton.com +201003909901 Date of birth November 01st , 1988 Nationality Egyptian Marital status Married Name of Spouse Zizi Adel Sultan Children’s Name & date(s) of birth

NA

Long Service Award NA Original Hilton joining date September 11th 2015 Religion Muslim Blood Group Work Experience

Sep 2015 - Present IT Supervisor

Hilton Taba Resort Nelson Village – Egypt

May 2015 – Sep 2015 IT Supervisor Swiss-Belhotel Hotels & Resorts – Ghantoot - Abu Dhabi – UAE “Hotel Deflagging”

Jan 2012 – May 2015 IT Coordinator Cluster (Resta Grand - Resta Reef - Resta Club Resorts) - Marsa Alam - Egypt

Key Skills/Area’s of Expertise

Languages Arabic Mother Tongue

English Fair

Other key skills/area’s of expertise

In charge of IT operation during IT Manager absence

Review and analyze IT monthly expenses

Work with IT Manager for IT CAPEX and OPEX

Handle Disaster recovery Plans.

Handle IT purchasing orders.

Excellent of MS office applications.

Excellent Internet navigation & communication

Windows operating systems : Win XP, Win7, Win8 , Win Server 2003 & 2008

Hardware installations and maintenance ( Servers, PCs & printers)

Software installations, maintenance and Systems imaging .

Systems backup solutions and software’ s.

PMS: Fidelio 5.6, Fidelio 6.20, Fidelio Suite8 , Opera , WishNet and OnQ .

Back office software’ s: SUN v4.2.6 , SUN v4.3.3 and WebProlofic .

Domain Controller Solutions.

POS systems: Micros 3700 and 9700 .

Store inventory management software’s: Fidelio Material Control.

E-mail software’s: Group Wise and Outlook 2003, 2007, 2010 & 2013.

Network Administration : LANs, VLANs for HP ( Core witches, Distribution

Switches & Edge switches).

UTP cable inspection and labeling, termination of cables .

Nomadix system for HSIA.

Central Administration : AVAYA and Mitel

Call accounting software’s: Quinsys, FCS and Telespay.

Payroll software’s: ACT and SST. Payroll.

Door locks software’s: VingCard.

Interactive TV software: P-Labor Tel _Tv40.

Internet Security and Acceleration Server (ISA).

Antivirus Protection Manager Software’s: Symantec Endpoint Protection v11 &v12 and Sophos Hilton Standard.

Training session topics of (E-mail Ethics & Etiquettes).

Education & Qualifications

2010 Bachelor of Social Work

Other Training, Development Programmes & Assessment Centres

Development & Training 2015 OnQ Courses

2015 - 2016 Hilton University Online Courses SALT, HHONOR, Bed Bug, Make it Right and …..

2013 CCNA Courses 2012 Complaint Handling

Additional Information

Memberships Hilton HHONOR – Blue Energy Team Interests & Hobbies Traveling, Internet and Cars. Additional Info Father’s Name Gamal Mohamed Lotfy Mother’s Name Magda Darwiesh Alzarkany Permanent Address (Home Country :

Ahmed Fakhry street, Nasr City – Cairo Egypt

Local (Dubai) Address NA

Home Country Emergency Contact

Name : Gamal Mohamed Lotfy Relationship: Father Tel: +20483667139 Mobile : +201001944801

Dubai (Local) Emergency Contact

Name:NA Relationship:NA Telephone:NA Mobile: NA