1. IT Transformation: People and Processes Progressive

2. IT Transformation: People and Processes Progressive Chris Lamb Chief Information Officer Assistant Director Information Services Department of Retirement Systems State of Washington Russ Wagner Enterprise Architect HP Master ASE Data Center + Cloud Architect HP Enterprise Group Americas Hewlett-Packard Company 3. IT Transformation: People and Processes Progressive Three Part Discussion 1) Business Driven Transformation (BPM, BPMS) - Chris 2) The Architecture of Transformation - John 3) Hacking Your Way to Transformation - Paul 4. IT Transformation: People and Processes Progressive Chris and Johns Presenations 5. What have we learned? In the late 1990s, transformation was aspirational and government was on the bottom rung looking up 6. Presenters: QR Code Date: What have we learned? 7. What have we learned from the Civic Hack? What have we learned? (a) It is working (within limits). (b) It is evolving (quickly). (c) It provides a focus point for civic experimentation and innovation. (d) It taps an impulse and model that goes back to Ben Franklin. (e) It reflects emerging social patterns for getting things done. (f) Combines an orientation toward problem solving and technology-inspired idealism. 8. It sounds bad but Im not quite sure. Progressive 9. Hack: Whats in a Name? hack (a) a clever, benign, and ethical prank or practical joke. 10. Hack: Whats in a Name? hack (a) to break into computers and computer networks. 11. Hack: Whats in a Name? hack (a) An inelegant but effective solution to a computing problem. 12. Hack: Whats in a Name? life hack (a) techniques and short cuts to solve everyday problems. 13. Hack: Whats in a Name? civic hack (a) Collective positive action to create fast and effective solutions in a community 14. Hack: Whats in a Name? civic hack (b) Often involves caffeine (c) Common ground between citizen coders and internal reformers 15. The Hack as Episodic, Purposeful, Altruistic Crowdsourcing 16. The Hack as Inflection Point in Virtuous Ecosystem Citizen Citizen Coders 501(c)(3)s Open Data Transparency Movement Public Agencies Civic Startups Common concern for community or issue 17. Problem Solving through Prizes and Challenges Ben Franklikn Ready, willing and able experts would pool their talents to tackle the nations most pressing and seemingly intractable problems 18. Problem Solving through Prizes and ChallengesNational Academy of Sciences 19. Problem Solving through Prizes and ChallengesDefewnse Advanced Research Projects Agency The gating notion isnt that the idea is well- proven, but that it has high prospects of making a difference. 20. Problem Solving through Prizes and Challenges $10M Ansari X-Prize Burt Rutans Spaceship One 21. Problem Solving through Prizes and Challenges $30M Google Lunar X-Prize 22. Contests, Campaigns and the Rise of the Citizen Coder 23. Think Nationally, Hack Locally Haxk for Change 24. Living Cities City Accelerator governing.com/cityaccelerator 25. e.Republic Labs: Doing Real and Useful Things eRepublicLabs.com 26. Whats Happening Today 27. Hacking Credit Card Convenience Fees 28. Open Data and Transparency Alabama.gov 29. Hacking Fiscal Transparency: ERP is not a 4 Letter Word Paloalto.opengov.com 30. Palo Alto Super Happy Block Party City of Palo Alto 31. Participatory Budgeting pbnyc.org 32. Civic Crowndfunding citizinvestor 33. Presenters: QR Code Date: Government is Not Where Citizens Are 34. Everything Will Be Predictive Erepubliclabs.com 35. Everything Will Be Contextualized The New Yorler/ Contextbooster.com Now available for your browsers bookmark toolbar from Evernote 36. If You Dont Build It, Someone Else Will Opportunity space 37. Six Ways to Hack Yourself Erepubliclabs.com Shift Your Mindset: Help your agency, your community function as a startup by leveraging lean business principles to promote innovation. Find Your A-Team: Identify who & where untapped talent is within their organization and community. Identify Opportunities for Change: Work with staff and citizens to identify broken and inefficient operational processes that need to be overhauled. Be A Voice of Reason: Understand the true cost of technology & innovation, and encourage leadership to not always invent new solutions that can be solved with something that has already been built. Experiment Often- Dont be afraid of experimentation and will encourage frequent tests to ensure that they are meeting their citizens needs. Measure & Adapt- Encourage frequent measurement & adaptation to cut inefficient spending and waste. 38. IT Transformation: People and Processes Progressive Paul W. Taylor Chief Content Officer e.Republic Editor at Large GOVERNING @pwtaylor pwt.net/speaking Presentation available at