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Supplier Contract Status Hewlett Packard (EMEA) Software House International Computacenter Standard Terms And Conditions SCC Standard Terms And Conditions Symitry Standard Terms And Conditions Giant Computers Standard Terms And Conditions 2 Source 4 Standard Terms And Conditions Topmedia Standard Terms And Conditions Global"The terms and conditions of the Master Purchase Agreement between the parties, ref HP Agreement No AEE65, entered into on the 1st September 1999, Global: Corporate Agreement for Computer Software Products SIGNED BY Software House International Inc AND MCI Worldcom Limited ON April 1st 2000

IT Vendor Contracts

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Page 1: IT Vendor Contracts

Supplier Contract Status

Hewlett Packard (EMEA)

Software House InternationalComputacenter Standard Terms And ConditionsSCC Standard Terms And ConditionsSymitry Standard Terms And ConditionsGiant Computers Standard Terms And Conditions2 Source 4 Standard Terms And ConditionsTopmedia Standard Terms And Conditions

Global"The terms and conditions of the Master Purchase Agreement between the parties, ref HP Agreement No AEE65, entered into on the 1st September 1999,

Global: Corporate Agreement for Computer Software Products SIGNED BY Software House International Inc AND MCI Worldcom Limited ON April 1st 2000

Page 2: IT Vendor Contracts

Types of Purchases

HP Laptops, Desktops and Peripherals across EMEA

Desktop Software: Microsoft Select, Adobe Global, PGP Server Software: Microsoft Windows for EMEAAD Hoc, IT Peripherals, Monitors, HP Servers For UK and occasional EMEAAD Hoc,IT Peripherals, Monitors, HP Servers For UK and occasional EMEAAD Hoc,IT Peripherals, Monitors, for UKAD Hoc,IT Peripherals, Monitors, for UKHP Servers for EMEAIT Peripherals, Monitors, HP Servers for EMEA

Total IT Spend

Page 3: IT Vendor Contracts

2008 Spend

$2,944,891.45

$124,168.22$1,064,898.47

$130,361.69$960,845.52

$1,704.80$3,280,737.89

$491,730.93

$8,999,338.97

Page 4: IT Vendor Contracts

Model & Manufacturer Type Supported Operating System Images

Win 2000 Win XP SP2 Winodws Vista

Compaq Deskpro EN Series SFF Desktop X X

Compaq EVO D530C Desktop X X

Compaq EVO N600C Laptop X X

Compaq EVO N610C Laptop X X

Compaq W6000 Workstation X X

DELL docking station for laptops Europe

Dell Latitude D430 Laptop x x

Dell Latitude D630 Laptop x x

Dell Optiplex 745MT Desktop x x

Dell Optiplex 745SFF Desktop x x

Dell Optiplex 755MT Desktop x x

Dell Precision M90 Laptop x x

Hewlett Packard 6910P Laptop x x

Hewlett Packard DC7800 Desktop x x

IBM ThinkCentre M52 Desktop X X

IBM ThinkCentre S50 Desktop X X

IBM ThinkPad R40 Laptop X X

IBM ThinkPad T40 Laptop X X

IBM ThinkPad T43 Laptop X X X

Supported Hardware

Page 5: IT Vendor Contracts

IBM ThinkPad T60 Laptop x x X

IBM ThinkPad X31 Laptop X X

Legacy Supported Hardware – PC’s

Page 6: IT Vendor Contracts

Remarks Price Date Supplier

EOL

End Of Life (EOL)

EOL

EOL

EOL

DELL D630 EXPANSION UNIT £49.00 17/02/09 Symitry

SFF Laptop - Execs from August 2007

New Standard from July 2007

EOL( from August 2007)

EOL(Standard from August 2007)

High End Desktop from Jan 2008

Specialist use only (Totality)

New Standard Laptop £604.09 24/02/09 HP

New Standard Desktop £362.65 24/02/09 HP

EOL December 2006

EOL

EOL

EOL

EOL

Supported Hardware

Page 7: IT Vendor Contracts

EOL

EOL

EOL

Page 8: IT Vendor Contracts

Current

Name Corporate Supported OS DateLicense (Y/N) XP SP2 Added

80-20 retreiver 1/1/2009A1519 MX/MX-s nf3rc 1/1/2009

ABEV v1.1.8 y n n x 2/17/2009

ACS Automated Cust Segmentation 1/1/2009ActiveState Perl 5.8 X 1/1/2009Actuate E-Reporting viewer X 1/26/2009Adobe Acrobat 9.0 (Pro & Standard) X X 1/1/2009Adobe Acrobat Reader v8.1.2 X X 1/1/2009Adobe Captivate 1/1/2009Adobe Coldfusion Studio 1/1/2009Adobe Creative Studio 1/1/2009Adobe Creative Suite Premium Upgrade X X 1/1/2009Adobe Creative Suite Training X X 1/1/2009Adobe distiller X 1/26/2009Adobe DreamWeaver CS 3 Version 9 1/1/2009Adobe Dreamweaver X X 1/1/2009Adobe Fireworks Studio X 1/1/2009Adobe Flash Player X 1/1/2009

Adobe Flex Builder Pro X X 10/24/2008

Adobe FleXBuilder X X 1/1/2009Adobe Framemaker 7.2 X X 1/1/2009Adobe Illustrator 1/1/2009Adobe Illustrator 1/1/2009

Licence Required Y/N

Included in Image

Approved Application List

Page 9: IT Vendor Contracts

Adobe InDesign 1/1/2009Adobe Pagemaker 1/1/2009Adobe Photoshop 1/1/2009Adobe PhotoShop X 1/1/2009Adobe shockwave player X 1/26/2009Adobe SVG viewer plugin X 1/1/2009ADP – Payroll Software – HR Only 1/1/2009AFP Docujment Viewer 1/1/2009Alcatel Craft Terminal 1/1/2009Alchemy 1/1/2009Aperture Visual Information Management System X 1/1/2009APUM 1/1/2009ARBOR 1/1/2009

1/1/2009

ARCSOFT VIDEOIMPRESSION 2(LIMITED INSTALL) 1/1/2009

Aspen 1/1/2009Asymetrix ToolBook II Neuron X 1/1/2009

Audacity X 1/1/2009

Auto Manager View X 1/1/2009AutoAudit X X 1/1/2009AutoCAD LT 2007 1/1/2009AutoCAD Map X 1/1/2009AutoCAD Whip viewers X 1/1/2009AutoDesk Design Review (+Trueview) 1/1/2009Avaya CMS Supervisor X 1/1/2009Avaya IP Agent X 1/1/2009Avaya Softphone X 1/1/2009Avery Design Pro X 1/1/2009Babylon Translator 1/1/2009BAMTRAC X X 1/1/2009Beligium E-ID X 1/26/2009Blue Marble Geo Calculator X 1/1/2009Bonfire Studio 1/1/2009

ARCSOFT PHOTOSTUDIO 5.5 (LIMITED INSTALL)

Page 10: IT Vendor Contracts

Brio Designer 1/1/2009BRIO Enterprise(req. fiX for XP) X X 1/1/2009Brio EXplorer 1/1/2009Brio Quick View 1/1/2009BRIO web client X X 1/1/2009Brothersoft Powermapper X 1/26/2009BT OSIS 1/1/2009Business Engine (Time Sheet Client) 1/1/2009Business Objects (full client) X 1/26/2009CA - ERwin Data Modeller X 1/26/2009CA - NetViz X 1/26/2009CADENZA 1/1/2009CardScan X 1/1/2009Centrisoft Software Agent 1/1/2009

Checkpoint Client Software 1/1/2009

Checkpoint firewall Management GUI's X X 1/1/2009Ciena Core Director Software n/w Management X 1/1/2009Ciena OC Thick Client X 1/1/2009Cienna (craft terminal) 1/1/2009

Cisco Unity Express Editor x 2/23/2009

Cisco Enterprise Agent(ICM) X 1/1/2009

Cisco Spectrum Expert 1/1/2009

Citi MultiWeb version1.11 X 1/1/2009

Clipboard Magic X 1/1/2009CMS Centre Vu X 1/1/2009CNDB – Credit Note Database 1/1/2009CODA 1/1/2009

COLT e-report 1/1/2009

Concerto X 1/1/2009

CONCORD Live Health X 1/1/2009

Page 11: IT Vendor Contracts

CoperNic 1/1/2009CounterPath Eyebeam X X 1/1/2009Craft Terminal (OME 6500 Site Manager) X 1/1/2009Crystal ClearView 1/1/2009Crystal Reports X X 1/1/2009CSMi 1/1/2009Daemon Tools ? 1/1/2009DameWare Mini Remote Control Workstation X X 1/1/2009

DeepBurner v1.9.0.228 X 10/24/2008

Dial_Live Database X 1/26/2009

Documentum Desktop 1/1/2009DXR Client 1/1/2009

Elsbeth Predictive Dialer X 1/1/2009

EMS PostgreSQL Manager X X 1/1/2009eQuality Agent X X 1/1/2009Ericsson DNA 5.0 & 5.1 X 1/1/2009

Ericsson_AXX_TRAINING_Craft_SW_R5.1 X X 1/1/2009

ESSBASE 1/1/2009ETMS 1/1/2009EXFO MULTITEST TOOLBOX 1/1/2009EXperian 1/1/2009FibreDOC (OTDR) 1/1/2009Filemaker Pro 1/1/2009

FileZilla 1/1/2009

Fitech Counsellor (Gym Software) X 1/1/2009Freemind 1/1/2009Gene6FTP Server X X 1/1/2009GE-RSA Service Center X X 1/1/2009GE-RSA Soft-ID X X 1/1/2009GN Nettest Traceview X 1/26/2009Go Global 1/1/2009

Page 12: IT Vendor Contracts

Google Sketch-up 12/2/2008GPS – generic provisioning sys 1/1/2009GSTool (Grundschutztool) x n X 1/1/2009Helmsman X 1/1/2009HTTPWatch 1/1/2009Hyperion administrator v8 (v6=Designer) X 1/26/2009Hyperion analyst v8 (v6=insight) 1/26/2009Hyperion developer v8 (v6=Explorer) X 1/26/2009Hyperion View v8 (v6=quickview) X 1/26/2009Hummingbird EXCEED y X 1/1/2009Hummingbird NFS Maestro y X 1/1/2009Hummingbird Web y X 1/1/2009ICA CitriX Client 1/1/2009ICE-T 1/1/2009ICIS (PRISM Suite) 1/1/2009ICOMS To Arbor Interface 1/1/2009ICON(SiteVu) 1/1/2009ICP - Integrated Comunications Package 1/1/2009ICSB 1/1/2009IDM UltraEdit / Studio X 1/26/2009IFACCOST 1/1/2009IMSI OrgPlus X 1/1/2009IMWeb Moderator 1/1/2009Infra Plugins (CT only) X

Instant Meeting Web Moderator X X 1/1/2009

Instant Scheduler for MS Outlook 1/1/2009

IntelliSync Gold (Self Supported) 1/1/2009INTERCONNECT 1/1/2009Intrasoft 1/28/2009ISIS 1/1/2009

Page 13: IT Vendor Contracts

ITSM 1/1/2009

IXIAcom - IxChariot 6.60 Platform Endpoints X 1/1/2009

Java Web Start (JWS) X X 1/1/2009jScript (Germany) X 1/1/2009

Juniper Network Client 1/1/2009

Juridisch Lexicon X X 1/1/2009K-Lite Codec Pack for Windows X 1/27/2009

Kalamazoo (Reception) X X 1/1/2009

KeyPass 1/1/2009Kofax VirtualReScan X X X 1/1/2009KPN Factuur Manager X 1/1/2009Krypto Watch 1/1/2009

Krypto Zip 1/1/2009

LANDesk Package Builder 1/1/2009Langenscheidt T1 Translation software X 1/1/2009Lawson Insight 1/1/2009

LEAD CMP Photoshop Plugin 1/1/2009

LEAD JPEG2000 Photshop Plug in 1/1/2009

LearnLinc 1/1/2009Livelink Eloquent Media Control 1/1/2009LiveLink Explorer X

LockLizard Protector Viewer (www.locklizard.com) X X 1/1/2009

LockLizard SafeGuard PDF Viewer (www.locklizard.com) X X 1/1/2009

Lookout X 1/1/2009

Page 14: IT Vendor Contracts

Lotus Notes 1/1/2009

Lucent AccessView (QVPN Builder) X X 1/1/2009

Lucent Centre Vu (See also Avaya) 1/1/2009Macro Scheduler X 1/1/2009Mammozo 1/1/2009Map Info Pro 1/1/2009Map Info Viewer 1/1/2009MapInfo Pro Viewer v9.0 X 11/26/2008MDAC 1/1/2009Mercury Quality Center X 1/1/2009Mercury Quality Centre X X X 1/1/2009MetaASSIST View X 1/1/2009Microsoft .NET Framework v2.5 X 1/26/2009Microsoft Access 1/1/2009Microsoft AutoRoute 1/1/2009

Microsoft Expressions (all components all versions) X 1/26/2009

Microsoft Frontpage 2003 Pro X X 1/1/2009Microsoft Internet Explorer X 1/1/2009Microsoft Live Local for Outlook 2003 X 1/1/2009Microsoft Live Meeting 2005 X 1/26/2009Microsoft Netmeeting X X 1/1/2009Microsoft Office 2003 X X 1/1/2009Microsoft Office Communicator 2005 1/1/2009Microsoft Powershell X 1/26/2009Microsoft Project 2003 Pro X X 1/1/2009MicroSoft SQL Client Utils X 1/1/2009Microsoft TimeZone X 1/1/2009Microsoft Visio 2000 Professional X 1/1/2009Microsoft Visio 2000 Standard X 1/1/2009Microsoft Visio 2002 Standard X 1/1/2009Microsoft Visio 2003 Std & Pro X 1/26/2009Microsoft Visio Viewer X 1/26/2009Microsoft Visual Basic X 1/1/2009Microsoft Visual C++ X 1/1/2009

Page 15: IT Vendor Contracts

Microsoft Visual Studio X 1/1/2009Microsoft Windows Desktop Search X 1/1/2009Microsoft XML notepad 2007 X 1/1/2009MindManager v7 upwards X X 1/27/2009

Mozilla Thunderbird X 1/1/2009

Multiscope II X X 1/1/2009

Natlex 1/1/2009

NCircle IP360 Module X 12/2/2008

Netcomm systems - Smart app X 1/1/2009NetFormX DesignXpert 1/1/2009

NetSetMan Pro X 12/2/2008

NetVis X 1/1/2009Network Management Tools, (NMT or NMTS) X 1/1/2009

Newmerix X 1/1/2009

NGL 1/1/2009

Nortel OM5000 Release9.2.0 Craft CD X 1/1/2009

Nortel Optical Wizard Version 5.00 X X 1/1/2009

Nortel Preside Site Manager 1/1/2009Nortel SIG SCS Client X X 1/1/2009Nortel VPN Client X X 1/1/2009Omniture Site Catalyst X 1/1/2009On-Demand Developer for Siebel X X 1/1/2009OpenSSL X 1/26/2009OpenVPN GUI X 1/26/2009ORACLE clients X 1/1/2009ORACLE Development Suite 10 X 1/26/2009

ORACLE SQL Developer 1.5 (5873) X 1/26/2009

Outbound Network Management X 1/1/2009

Page 16: IT Vendor Contracts

PAL X 1/1/2009Panagon + Panagon Viewer X X 1/1/2009Panagon FileNet (Document Management) 1/1/2009PAR 1/1/2009

PASStudio 1/1/2009

Perforce X 1/26/2009PERL X 1/26/2009

PCINFO v3.16.2 X 11/26/2008

PDF Analyser X 1/1/2009

PDF Fromula 2008 X 1/1/2009PDFCreator X X 1/1/2009PeopleSoft Web Client 1/1/2009PGP X X 1/1/2009PGP for HR X 1/1/2009Polycom PVX X 1/1/2009

Portal (Infranet) 1/1/2009

PowerDesigner 1/1/2009PowerGUI 1/1/2009PowerMapper 1/1/2009Powersoft Powerbuilder X 1/1/2009PRISM / SIEBEL 1/1/2009Priva Building Management System (BMS) X X 1/1/2009ProAcc X X 1/1/2009ProComm Plus X 1/1/2009ProPeis X X 1/1/2009Proventia Agent X 1/1/2009PTT Tool (MS Access required) 1/1/2009Pumpkin TFTP 1/1/2009PuTTY SSH Client 1/1/2009PVCT (Development) X 1/1/2009QIP Client X 1/1/2009QMAN 1/1/2009QMAP 1/1/2009

Page 17: IT Vendor Contracts

QMS X 1/1/2009Quark Express X 1/1/2009QuestionMark Secure Player X 1/1/2009Quicktime Player X 1/1/2009Rapid SQL X 1/1/2009REACT 1/1/2009Reflections X 1/1/2009REHADAT-Elan X 1/1/2009REMEDY (ICOMS) 1/1/2009Remote Admin Viewer v3 1/26/2009Resource Manager Mobile (RMM) 1/1/2009Resource Manager Office (RMO) 1/1/2009Revenue Repository Reporting (RRR) 1/1/2009R-Gespraeche - copSSH X X 1/1/2009

R-Gespraeche - Cygwin X X 1/1/2009

R-Gespraeche - Java X X 1/1/2009

R-Gespraeche - KryptoZip X X 1/1/2009

RightFax (BE only) X 1/26/2009RoyalBlue - Touchpaper (HR only) X 1/26/2009RSI Shield X 1/26/2009SAI 1/1/2009SameTime 1/1/2009SAP / nSAP X X 11/26/2008SCOPUS 1/1/2009ScreenHunter Free (screen capture) X 1/1/2009Seagate Back Up Exec X 1/1/2009Seagate Crystal Reports X 1/1/2009SecureCRT v6.0.1 X X X 1/1/2009Service Center 4 X X 1/1/2009

Page 18: IT Vendor Contracts

Shark Finesse ROI Software X X 1/1/2009

SIEBEL OneView 1/1/2009SIPp 1/1/2009SiteVu 1/1/2009Smartbits - Smart window X 1/1/2009Smartbits - Smartflow X 1/1/2009SmartBoard X X 1/1/2009Smartstream 1/1/2009Softerra LDAP browser X 1/26/2009SolarWinds Subnet mask Calculator X X 1/1/2009Solomon X 1/26/2009SQL Navigator 1/1/2009Stellant Studio Designer X 1/26/2009Streamline 1/1/2009SUN v5.0.4 X 1/26/2009SUN Accounting Systems X 1/1/2009SUN Java 1.5.0_16 X 10/24/2008SUN Secure Desktop (was tarantella) X 1/26/2009Swarm 1/1/2009SwiftView Standard PCL Viewer x X 10/24/2008Sybase Open Client x 1/1/2009Symantec Anti-Virus X X X 1/1/2009Symantec PCAnywhere X X 1/1/2009Symantec Total Commander X 1/26/2009T MobileCommunications Centre X 1/1/2009Tarantella X 1/1/2009TDS – Trunk Domain System 1/1/2009Teraterm Pro X 1/26/2009Teligent P90E Workstation X 1/1/2009Test King 1/1/2009TEXIS 1/1/2009TIMS 1/1/2009TOAD (Oracle Tools) X 1/1/2009

Page 19: IT Vendor Contracts

TRAK 1/1/2009Transpay (NL finance and HR) X 1/26/2009TRLog 1/1/2009UKCSB 1/1/2009Van Dale Dictionaries X 1/26/2009Vantive (CyberT only) X 1/26/2009VAT 1/1/2009VISION EXECUTIVE 1/1/2009Visit (BE only) X 1/26/2009VMWare player v2.5.1 X 11/28/2008

VMWare workstation X X 1/1/2009

WANDA 1/1/2009WebEX (media player) X 1/1/2009WEBGOA 1/1/2009WebWorks ePublisher 9.3 X X 1/1/2009WinFaX Pro X 1/1/2009WINFIOL X 1/1/2009Winnovative PDF Tools Suite X X 1/13/2009Wireshark 1/1/2009Witness eQuality Agent v7.7.1 X X X 1/1/2009WorkBench Pro 1/1/2009WorkPace Home Working Solutions 1/1/2009Worldcom Reporting System 1/1/2009XML Spy X 1/1/2009XtraConnect 1/1/2009

ZyLab (ZyFIND & ZyINDEX) X X 1/1/2009

VoIP Clients 1/1/2009Xchat IRC Client X X 1/1/2009X-Ten VoIP Client X X 1/1/2009CounterPath Eye-Beam VoIP Client X X 1/1/2009

ISG Approval

Due to software functionality the software within this list requires ISG Approval prior to installation - E-Mail "@ ISG Tec Security"

Page 20: IT Vendor Contracts

KeyPass X 1/1/2009

Wireshark X 1/1/2009

Nero Burning Software Y X 1/1/2009

VMWare Workstation Y X 1/1/2009

Microsoft Virtual PC N X 1/1/2009

Krypto ZIP X 1/1/2009

HTTPWatch Y X 1/1/2009

PGP X X 1/1/2009

NOTEInstallaton of VoIP Clients - X-Ten, Mercury, & Eye-Beam (ONLY)The user will hold a software key and the relevant installation and configuration instructions.

The only action required by Desktop Support is the provision of Temporary Local Admin Right allowing the user to install and configure the client –

All other VoIP/Softphone clients my receive approval from Desktop Technologies prior to installation

Any problems please contact @ EMEA Desktop Technologies for further informaton concerning VoIP

Page 21: IT Vendor Contracts

NOTEInstallaton of VoIP Clients - X-Ten, Mercury, & Eye-Beam (ONLY)The user will hold a software key and the relevant installation and configuration instructions.

The only action required by Desktop Support is the provision of Temporary Local Admin Right allowing the user to install and configure the client –

All other VoIP/Softphone clients my receive approval from Desktop Technologies prior to installation

Any problems please contact @ EMEA Desktop Technologies for further informaton concerning VoIP

Page 22: IT Vendor Contracts

Remarks Installation Location Price Date Supplier

v5.8

Check for license Check for license £193.82 2/20/2009 SHIFree to install software webportal

Check for license Check for licenseCheck for license Check for license

£262.36 2/20/2009 SHICheck for licence Check for licence

Free to install Free to install

ms-lon-tech01\packages\Adobe\Flex_Builder_Pro

Contact: Gareth Hay (before any installs) Install from CDROM supplied by Gareth Hay

Contact [Wittmann, Michael] for more info - Hungary VAT application - Language is only in HU available - This SW is only for 2 users in EMEA

http://www.apeh.hu/bevallasok/nyomtatvany/keretprogramok/abevjava_install.html

3 licence for (Jillian Evans, Scott Ison & Dileep Kumar) for more licence for users contact (Gary Hamilton)

Approved Application List

Page 23: IT Vendor Contracts

Check for license Check for license

HR Only HR Only

Contact: Dennis Van Dillen (before install) ms-lon-tech01\manual_installations$\Alcatel\craft terminal

Corporate license Corporate licensems-lon-tech01\manual_installations$\Audacity

Replacement for Volo View Replacement for Volo View

Check for license Check for license

Check for install, used by Finance department Check for install, used by Finance department

Info: multi-track audio editor and recorder # Contact: Stephen M James (before install)

Page 24: IT Vendor Contracts

Check for install Check for install

Manual Installation Manual InstallationCyber Trust users only - Approved as part of integration

Internal use only. Internal use only.Contact: Dennis Van Dillen (before install) ms-lon-tech01\manual_installations$\Cienna

Contact: Sanjay Rajpurkar before install

fCBT requirement: ISG approval must be held prior to installation

ms-lon-tech01\manual_installations$\CitiGroup\Citi MultiWeb version1.11Freeware License Freeware License

Limited install number. No support Limited install number. No support

Cyber Trust users only - Approved as part of integration

http://www.cisco.com/cgi-bin/tablebuild.pl/cue-304-utilities or http://www.cisco.com/pcgi-bin/tablebuild.pl?topic=278535672

fCBT requirement: ISG approval must be held prior to installationContact: Michael Wittmann (before any installs), web-based application

Language Spanish Diana Ibero, Celsa Alvarez & Raul Megido (contact for install issues)

Language Spanish Diana Ibero, Celsa Alvarez & Raul Megido (contact for install issues)

users requesting install should have the necessary login info already. Contact Sander Veraar

users requesting install should have the necessary login info already. Contact Sander Veraar

Page 25: IT Vendor Contracts

Check for license .. Also known as "X-Ten" Check for license .. Also known as "X-Ten"For EMEA Field Operators ONLY For EMEA Field Operators ONLY

Check for license Check for license

Check for licence requirements Check for licence requirementsDesktop Support Only Desktop Support Only

Freeware CD burning software ms-lon-tech01\manual_installations$\DeepBurnerms-lon-tech01\manual_installations$\Dial-Live Database

Check for license Check for license

Contact: IVN Team before any installation ms-lon-tech01\manual_installations$\Ericsson DNA 5.0 & 5.1

Contact: Thomas Sims (before any installs)

fCBT requirement: ISG approval must be held prior to installation

ISG Approval must be held prior to installation ISG Approval must be held prior to installationCheck for licence. Contact: Naresh Hirani Check for licence. Contact: Naresh HiraniCheck for licence. Contact: Naresh Hirani Check for licence. Contact: Naresh Hirani

internal developed application - the main DB for our Dial-up network

Application owner :- Andreas MarxInstall & Support contact :- Kay Simon

Application owner :- Andreas MarxInstall & Support contact :- Kay Simon

ms-lon-tech01\manual_installations$\Ericsson\AXX_TRAINING_Craft_SW_R5.1

fCBT requirement: ISG approval must be held prior to installation

Page 26: IT Vendor Contracts

Contact: Kev Jelly for more info

Approved by ISG via SSAR located on Manual_Installations$

ISG Approval must be held prior to installation ISG Approval must be held prior to installation

Manual Installation Manual Installation

Now Citrix Based Now Citrix Based

Download from Conferencing portal.by user. Download from Conferencing portal.by user.

Contact: [Frederic Hernu] for any issues ms-lon-tech01\manual_installations$\IntraSoft\Package

https://wbbc.mci.com/wbbcLogin/imwm_imwminstall.jsp or \\ms-lon-tech01\manual_installations$\Instant Meeting Web Moderator\IMWMSetup.exe

https://wbbc.mci.com/wbbcLogin/imwm_imwminstall.jsp or \\ms-lon-tech01\manual_installations$\Instant Meeting Web Moderator\IMWMSetup.exe

Verion Conferencing add on for outlook \\ms-lon-tech01\manual_installations$\Microsoft\instant_scheduler_for_outlook

Verion Conferencing add on for outlook \\ms-lon-tech01\manual_installations$\Microsoft\instant_scheduler_for_outlook

Page 27: IT Vendor Contracts

fCBT requirement: ISG Approval must be held prior to installationContact for this application is: Jeroen Bijnen Contact for this application is: Jeroen Bijnen

ISG Approval must be held prior to installation ISG Approval must be held prior to installationCheck for install, conact - Jan Dalmulder Check for install, conact - Jan DalmulderOnly used in NL Only used in NLISG Approval must be held prior to installation ISG Approval must be held prior to installation

ISG Approved for use with R-Gespraechesoftware only.For use only by EMEA Desktop Techonologies For use only by EMEA Desktop Techonologies

LAR for install LAR for install

Contact: Tom Martin / Dave Drinkwater (before any installs)

ms-lon-tech01\manual_installations$\IXIAcom\IxChariot 6.60 Platform Endpoints

fCBT requirement: ISG Approval must be held prior to installation

For any queries regarding licencing issues please contact the international mis implementation team.

For any queries regarding licencing issues please contact the international mis implementation team.

ISG Approved for use with R-Gespraechesoftware only.

ms-lon-tech01\manual_installations$\LEAD\CMP PhotoShop Plug-in ms-lon-tech01\manual_installations$\LEAD\CMP PhotoShop Plug-in

ms-lon-tech01\manual_installations$\LEAD\JPEG2000 PhotoShop Plug-in ms-lon-tech01\manual_installations$\LEAD\JPEG2000 PhotoShop Plug-in

Matthias Schmitz - Relevant License Keys are already provided and must not be ordered (www.locklizard.com/Downloads/LL_Protector_Viewer.exe)

Matthias Schmitz - Relevant License Keys are already provided and must not be ordered (www.locklizard.com/Downloads/LL_Protector_Viewer.exe)

Matthias Schmitz - Relevant License Keys are already provided and must not be ordered (www.locklizard.com/Downloads/SafeguardPDFViewer_v25.exe)

Matthias Schmitz - Relevant License Keys are already provided and must not be ordered (www.locklizard.com/Downloads/SafeguardPDFViewer_v25.exe)

Page 28: IT Vendor Contracts

Verizon Core ONLY Verizon Core ONLYCheck for install, conact - David Finbow or Jens Jonsson

ms-lon-tech01\packages\map_info\mapinfoproviewer.exeIncluded with OS install Included with OS install

Contact: Kev Jelly Contact: Kev JellySupport contact: Jos Den Haan Support contact: Jos Den Haan

Check version with user Check version with user

Add in for Outlook 2003 Add in for Outlook 2003

Check for install, conact - David Finbow or Jens Jonsson

Page 29: IT Vendor Contracts

Contact: Harry Bhatti for licence purchase Contact: Harry Bhatti for licence purchaseCBT application. Register with ISG before installation CBT application. Register with ISG before installation

Check for install, contact: Desktop Support (Sweden) Check for install, contact: Desktop Support (Sweden)

Contact: Kev Jelly (fCT tool for Sandboxes only)Check for license Check for licenseCheck for install Check for installContact: Kev Jelly (fCT tool for Sandboxes only)

installs Java 1.4.1_05 ms-lon-tech01\manual_installations$\Nortel\OM5000 Release9.2.0 Craft CD

Contact: Thomas Sims (before any installs) ms-lon-tech01\manual_installations$\Nortel\Optical Wizard_Version 5.00

ms-lon-tech01\packages\Nortel\SIG SCS client

Free tool & also replaces DbVisualizer

This is for one user only and was not fully tested so not supported by desktop.

ms-lon-tech01\manual_installations$\Oracle\sql developer or http://www.oracle.com/technology/products/database/sql_developer/index.html

approved for installation upon 5 systems in Germany. Please see Kay Simon for details

approved for installation upon 5 systems in Germany. Please see Kay Simon for details

Page 30: IT Vendor Contracts

ms-lon-tech01\manual_installations$\passtudio

Rolled out to all machines via LANDesk Software Installations Portal

PDF to DWG converter PDF to DWG converterFreeware License Freeware LicenseFor HR use ONLY For HR use ONLYISG approval must be held prior to instalaltion ISG approval must be held prior to instalaltionFor HR use ONLY For HR use ONLYDesktop video software Desktop video software

Check for country and Language. Change country from Web Portal

Software restricted to IT Ops only Software restricted to IT Ops only

Installation approved for Amsterdam only Installation approved for Amsterdam onlyContact Francis Salaets for license Contact Francis Salaets for licenseReplaced by Hummingbird Replaced by HummingbirdContact - Kay Simon Contact - Kay SimonInstalled via LANDesk Installed via LANDesk

On LANdesk webportal

Limited install. No Support. Limited install. No Support.

Insalls Java 1.6 into PASstudio folder. Testing was ok but could cause issues.

Contact: Brendon Gould # info: Freeware licence # URL: http://www.pdf-analyzer.com/

Contact: Brendon Gould # info: Freeware licence # URL: http://www.pdf-analyzer.com/

Check for country and Language. Change country from Web Portal

Page 31: IT Vendor Contracts

Replaced by Hummingbird Replaced by HummingbirdGerman app German app

Installed from LANDesk Web Portal Installed from LANDesk Web Portal

use Java v1.5.0_06 or higher use Java v1.5.0_06 or higher

Software Installations PortalCheck requirement. Now retired Check requirement. Now retired

licence for 2 people. Contact Naresh Hirani licence for 2 people. Contact Naresh Hirani

use Putty instead  use Putty instead 

ISG approved for use with "R-Gespraeche" software only - ms-lon-tech01\manual_installations$\R-Gespraeche\BGS_6_2007-07-10\R-Gespraeche\BGS_6_2007-07-10\cygwin

ISG approved for use with "R-Gespraeche" software only - ms-lon-tech01\manual_installations$\R-Gespraeche\BGS_6_2007-07-10\R-Gespraeche\BGS_6_2007-07-10\cygwin

ISG approved for use with "R-Gespraeche" software only - ms-lon-tech01\manual_installations$\R-Gespraeche\BGS_6_2007-07-10\kryptozip

ISG approved for use with "R-Gespraeche" software only - ms-lon-tech01\manual_installations$\R-Gespraeche\BGS_6_2007-07-10\kryptozip

Page 32: IT Vendor Contracts

US Siebel instance US Siebel instanceLimited install. No Support. Limited install. No Support.

Check for license Check for licenseCheck for license Check for licenseInstalled for meeting room machines only Installed for meeting room machines only

License with Arron Sweeney License with Arron Sweeney

ms-lon-tech01\packages\Java\jre-1_5_0_16-windows-i586-p.exe

1 licence for Brendon Gould ms-lon-tech01\packages\SwiftView\Standard_PCL_Viewer

Limited release. Approval required Limited release. Approval required

Supplied with T Mobile 3G/UMTS card Supplied with T Mobile 3G/UMTS card

Contact - Paul Verhoeven Contact - Paul VerhoevenDB For Cisco Gold Partnership DB For Cisco Gold Partnership

only 2 licences, see "readme" only 2 licences, see "readme"

Licence required Contact Rob Nicol / Kev Jelly - https://www.sharkfinesse.com/generic/software/install/index.cfm - Users require LAR to perform install themselves

Licence required Contact Rob Nicol / Kev Jelly - https://www.sharkfinesse.com/generic/software/install/index.cfm - Users require LAR to perform install themselves

Page 33: IT Vendor Contracts

Limited install number Limited install number

Approved replacement for Virtual PC ms-lon-tech01/packages/vmware/vmplayer

Must be used with approved VM Ware image and registered with ISG

See Web Applications See Web ApplicationsContact: Gareth Hay (before any installs) Install from CDROM supplied by Gareth Hay

Contact [Palani Subramani] before any install Contact [Palani Subramani]ISG Approval must be held prior to installation ISG Approval must be held prior to installationLocated on the 5 server packages share Located on the 5 server packages share

very old package very old packageLicence Required Licence Required

Limited release. Approval required, contact: Jan Dalmulder

ISG Approval must be held prior to installation ISG Approval must be held prior to installationLimited release. Approval required Limited release. Approval requiredLimited release. Approval required Limited release. Approval required

Must be used with approved VM Ware image and registered with ISG

Limited release. Approval required, contact: Jan Dalmulder

Page 34: IT Vendor Contracts

NOTEInstallaton of VoIP Clients - X-Ten, Mercury, & Eye-Beam (ONLY)The user will hold a software key and the relevant installation and configuration instructions.

The only action required by Desktop Support is the provision of Temporary Local Admin Right allowing the user to install and configure the client –

All other VoIP/Softphone clients my receive approval from Desktop Technologies prior to installation

Any problems please contact @ EMEA Desktop Technologies for further informaton concerning VoIP

Page 35: IT Vendor Contracts

NOTEInstallaton of VoIP Clients - X-Ten, Mercury, & Eye-Beam (ONLY)The user will hold a software key and the relevant installation and configuration instructions.

The only action required by Desktop Support is the provision of Temporary Local Admin Right allowing the user to install and configure the client –

All other VoIP/Softphone clients my receive approval from Desktop Technologies prior to installation

Any problems please contact @ EMEA Desktop Technologies for further informaton concerning VoIP

Page 36: IT Vendor Contracts

Make And Model Format Supported Operating System Images

Win 2000 Win XP SP2

MonitorDell 1905FP 19” Flat Panel Monitor LCD Monitor

Dell 1907FP 19” Flat Panel Monitor LCD Monitor

Dell 2007WFP 20" Wide screen monitor LCD Wide Monitor

22” Iiyama Prolite E2207WS-B1 LCD Wide Monitor

Viewsonic VIE 20.1 VA2216W 1680X1050 LCD Wide Monitor

ViewSonic 22" VA2226W LCD Wide Monitor

Graphics CardGeForce FX6200/PCI 256MB Dual VGA Dual screens for desktops

GeForce 7300GT (512Mb) AGP Dual VGA Dual screens for desktops

Printer (MonoChrome)Hewlett Packard P1505n Mono Printer

Hewlett Packard LaserJet J6480 MFD Multifunction device

Hewlett Packard OfficeJet J5780 MFD Multi function device

Lexmark E240 Mono Printer

Lexmark E232 Mono Printer

Lexmark E250D Mono Printer

Hewlett Packard P3005N Mono Printer

Approved Peripherals

Page 37: IT Vendor Contracts

Hewlett Packard P4015tn Mono Printer

Hewlett Packard CLJ 3800N Mono Printer

Hewlett Packard 9040N Mono Printer

HP LaserJet P1505 Printer (CB412A) Mono Printer

DeLL 1720dn Mono Printer

Printer (Colour)HP LASERJET M1522NF MFP Colour LaserJet Multifunction Printer/Scanner/Fax

Hewlett Packard 3600DN Colour laser printer

Hewlett Packard 4700DN Colour laser printer

Special Printers

Zebra Bar Code Printer Barcode PrinterScannerHewlett Packard 5500c Scanner

CANON Scanner CanoScan Lide 35 Scanner

Canon LiDE 90 A4 flat bed scanner Scanner

Canon LiDE 200 A4 flat bed scanner Scanner

Hewlett Packard DVD940E CD/DVD burner External

Docking StationsDELL docking station for laptops Europe 452-10377

WebCamsLogitech Quickcam pro 5000 USB USB Webcam

3G CardsSierra AC875U AirCard USB 3G Broadband modem xGlobeTrotter PCMCIA UTMS\GPRS ModemMerlin PCMCIA UTMS\GPRS ModemVodafone USB 3G Modem USB 3G Broadband modem

Page 38: IT Vendor Contracts

Vodafone PCMCIA 3G Card PCMCIA UTMS\GPRS Modem

Page 39: IT Vendor Contracts

Remarks

End Of Life

Alternative to ViewSonic

153€ /piece VGA only

(alternative) 165€ /piece (VGA+DVI)

PCI card to fit our current standard builds

AGP (x8) Graphics Card

Home Workers only

Home Workers Only

Discontinued

Replaces the E232

Personal Office printer.

Personal Office Printer replaces the E240

small workgroups (5 people)

Approved Peripherals

Page 40: IT Vendor Contracts

Workgroups

High volume (billing)Personal Office Printer replaces E200 series

Personal Office Printer alternative

small workgroups (10-15)

small workgroups (10-15)

large workgroups

End Of Life

End Of Life

End Of Life

Dell D630 D430

Verizon Enterprise MobilityVerizon Enterprise MobilityVerizon Enterprise Mobility

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Web Based System

Application Access Requests

BITS

Business Objects (web client)

CARS

Circuit Layout Record

Citi MultiWeb version1.11

Cisco IOS Downloads Page

CNDB

CPE AAA Account Information

CPE Certification

CPE Tacacs

Cus dB

DADU

Eclipse

E.Co BT Software

EOS

Web-based Software

Page 43: IT Vendor Contracts

ESP

ESPRESSO

ESPRESSO Back-up

Free Translation

Gen-e Portal

IASA

IM Web moderaotr

Kati

IPSM

KATI

LANDESK

Mastars Home Page

MCI Products

MIS Help Page

Nettools

OPN-CIMS (Gen-e Portal)

PC Request

Premisys

Products Repair Documentation

Page 44: IT Vendor Contracts

SASGraph ActiveX Control v9.2

Siebel - Analytics

Siebel – Marketing

Siebel – E-Communications

SMT

SNM

Sparing Database

TDS – Full Application

TDS – Lite Application

UNIX Account Requests

UUNet Multi-dial

VDDS

VMware Remote MKS - ActiveX Control

V-NET

Web App Portal on gen-e portal

WEB-GOA

ZyLAB Web

Page 45: IT Vendor Contracts

Hyperlink

C:\Program Files\Citigroup\MULTIWEB Banking\index.html

http://www.eco-llu.bt.com/broadband.htm

http://syssec.mcilink.com/applreq/

http://bitsweb.mcilink.com

http://satyr.wcom.co.uk/~icabs/reports/asr_prod30

http://clr.mcilink.com/

https://wwwint.uu.net/dept/syseng/gpe/prodeng/matrix/bin.html

http://wwwint.eu.uu.net/local/uk/custdb/cgi-bin/ocustdbv

https://cpe-aaa.eu.uu.net

https://wwwint.uu.net/dept/syseng/gpe/prodeng/matrix/index4.html

https://cpe-aaa.eu.uu.net/

https://wwwint.eu.uu.net/local/uk/custdb/cgi-bin/OCustDBV

https://dadu.uk.uu.net/extcgi-bin/neweditorS

https://wwwint.eu.uu.net/eclipse/

https://netops.nl.mcilink.com/current/eos/search.php3

Web-based Software

Page 46: IT Vendor Contracts

http://esp.mcilink.com/ & http://esp2.wcomnet.com/esp2/login/login.asp2.wcomnet.com/esp2/home.asp

http://espresso.mcilink.com/

http://espresso2.mcilink.com/

http://freetranslation.com

http://gen-e.mcilink.com/index.html

https://globalipcom.mci.com/login.fcc

https://wbbc.mci.com/wbbcLogin/servlet/WBBCLogin?customHeader=emeetings&langKey=en

https://kati.ap.mcilink.com/stellent/idcplg?idcservice=Get_Doc_Page&Action=GetTemplatePage&Page=Home_Page

http://gen-e.mcilink.com/index.html

https://kati.ap.mcilink.com/stellent/idcplg?IdcService=GET_DOC_PAGE&Action=GetTemplatePage&Page=HOME_PAGE

http://ms-lon-tech01/remote

http://mastars.mcilink.com/index.jsp

https://insite.mcilink.com/categorya.asp?SuperCategoryName=Products%20and%20Services&CategoryName=Products%20and%20Services&RegionName=EMEA

https://itops.uk.mcilink.com/desktop_tech/

https://nettools-prod.mcilink.com/nettools/servlet/login

http://gen-e.mcilink.com/index.html

https://itops.uk.mcilink.com/desktop/content.asp?strURL=pc_request/pc_request_form.asp

https://premisys.verizon.com/ecommunications_enu/start.swe?SWECmd=Login&SWEPL=1&SWETS=

http://iguide.mciworldcom.com/index/3/4/294/e1b3/2d31/

Page 47: IT Vendor Contracts

194.202.159.100 / 212.136.179.100

http://ms-lon-tech01/packages/SASGraph/ActiveX Control v9.2

http://bilbo.wcom.co.uk:8183/analytics

http://siebel.wcom.co.uk/marketing

http://siebel.wcom.co.uk/ecommunications

http://lon-smt1.wcom.co.uk:8080/index.php

http://gen-e.mcilink.com/index.html

https://netops.nl.mcilink.com/current/eos/search.php3

http://deros.wcom.co.uk:8089

http://ms-lon-trds02.emea.wcomnet.com:8787/WFCData.World/jsp/index.html

https://wwwint.eu.uu.net/cgi-bin/dept/serverops/account_creation/account_creation.cgi

https://multidialadmin.uk.uu.net/admin.html

http://gen-e.mcilink.com/index.html

https://teamnet2.mcilink.com/emea/internalcomms/toolkit/day-to-day/vnet.html

http://gen-e.mcilink.com

http://gen-e.mcilink.com/index.html

http://www.zylab.co.uk/

Page 48: IT Vendor Contracts

Software Title Tester's Name Machine Test Period Supported O/S

2000 XP SP2

Teradata SQL Assistance Nigel Green UK-DT-055666 R3332085 8/7/2008 X

GE-Soft-ID Jason Finbow R3733046 X

SAgent 6.5 Kenneth Newstead R4202959 12/12/2008 X

Date Installed

End-User Evaluation of Applications

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Remarks

part of SAP UAT

End-User Evaluation of Applications

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US link

Name Ver Nº Licence info Supported O/S2000

Tidy HTML

GNS Public GNU

OpenVPNMercurial 1.0.2 Public GNUGIMP 2.3.6 Public GNUGoogle SketchUp 67zip 4.57 Public GNUFileZilla 3.2.1 GNU GPLFoxit PDF Reader 2.3 Public GNUSipXphone 2.6.0.27 Public GNUAutoHotkey 1.0.47.06 Public GNUApache log4j 1.2.15 Apache License, V2.0Cygwin & Cygwin/X 1.5.25-15 GNU GPLNotepad++ 5.1.4 GPLPumpKIN 2.7.2 GPL XPerl 5.10.0.4 GNU GPL

TortoiseSVN 1.5.7 GNU GPLTortoiseCVS 1.10.10 GNU GPLEclipse IDE 3.4.1 GNU GPL

R:\UK - MIS\MIS_IT_Operations\Desktop Support\EMEA_Desktop_and_Telecom_Team\Desktop_Tech\openSource_Statement_VzB_US\Verizon_IT_OSS_AUP.dochttp://itstandards.verizon.com/stds_opensrccentral.jsp

ISG Approval

Open Source Software

Page 55: IT Vendor Contracts

Supported O/S Date RemarksXP SP2 Addedx 01/01/2009

x 01/01/2009 Approved by Chris Vella from security perspective

x 01/01/2009 Approved by Chris Vella from security perspectivex 01/01/2009 Approved by Peter Tueberx 01/01/2009 Approved by Kev Jellyx 01/01/2009 Approved by Kev Jellyx 01/01/2009 Approved by Kev Jelly

01/01/2009 Approved by KJx 01/01/2009 Testing by BAx 13/01/2009 Approved by BA & KJx 14/01/2009 Approved by BA, KJ & PAx 1/15/2009 Approved by BA & KJx 1/27/2009 Approved by BA & KJx 1/26/2009 Approved BA & KJ - replaces all other text editorsx 2/3/2009 Approved KJx 2/3/2009 Approved BA

x 2/4/2009x 2/4/2009 Approved KJ / BAx 2/10/2009 Approved BA

R:\UK - MIS\MIS_IT_Operations\Desktop Support\EMEA_Desktop_and_Telecom_Team\Desktop_Tech\openSource_Statement_VzB_US\Verizon_IT_OSS_AUP.doc

Approved KJ / BA - All other SVN applications not to be used (TortoiseSVN offers all SVN functionality)

Open Source Software

Page 56: IT Vendor Contracts

Installation Location

Approved by Chris Vella from security perspective

Approved by Chris Vella from security perspectivems-lon-tech01\packages\Mercurial 1.0.2Software Installations Portal

Contact: [Orbegozo, Andrea (Andre)] for install or questionsContact: [Kaupp, Sven] before install or questionsContact: [Bothinathan, Divakar X] for install or questions

http://www.eclipse.org/

\\ms-lon-tech01\manual_installations$\Tools\Google_SketchUp_6

http://filezilla-project.org/

\\ms-lon-tech01\manual_installations$\OpenSource\Cygwin_CygwinX\\ms-lon-tech01\manual_installations$\OpenSource\Notepad++

\\ms-lon-tech01\manual_installations$\opensource\pumpkin\\ms-lon-tech01\manual_installations$\OpenSource\perl

\\ms-lon-tech01\manual_installations$\OpenSource\TortoiseSVN

\\ms-lon-tech01\manual_installations$\OpenSource\TortoiseCVS

Open Source Software

Page 57: IT Vendor Contracts

Mobile DevicesModel & Manufacturer Type

Blackberry 8310 BlackBerryBlackberry 8800 BlackBerryBlackberry 8700 BlackBerryBlackberry "Pearl" BlackBerry

Page 58: IT Vendor Contracts

NameCorporate Supported OS Date Removed

License (Y/N) XP SP2Adobe Photo Delux 11/28/2008

CorelDraw X 11/28/2008

DbVisualizer X X 1/29/2009DocScrubber 12/2/2008Isabel Websign X X 12/2/2008Micrsoft Virtual PC X 1/19/2009Nero burning software X 1/19/2009Nokia Data Suite X 1/1/2009PSPad v4.5.3 (2298) X 1/26/2009TechSmith SnagIT X 12/2/2008UltraISO X 1/19/2009VNC Viewer 1/19/2009WS-FTP Pro x 2/4/2009WinZIP X 11/28/2008

Licence Required Y/N

Included in Image

Removed Application List

Page 59: IT Vendor Contracts

Remarks Installation Location

removed by KJ Discontinued by vendor

removed by KJremoved by KJ replaced by Oracle SQL Developerremoved by KJ removed by KJremoved by KJremoved by KJ ISG Approval must be held prior to installationremoved by KJ ISG approval must be held prior to installationremoved by KJ Subject to PDA announcementremoved by KJ replaced by Notepad++removed by KJremoved by KJ replaced by DeepBurner (freeware) / 7zip (freeware)removed by KJremoved BA replaced by Hummingbird 2008removed by KJ replaced by 7zip (freeware)

Replaced by GIMP / Expressions Studio / Adobe Photoshop / Adobe Creative Suite

Being phased out for Adobe /  Expressions /  FrontPage

Removed Application List