101136 (0309)

1 IN 4 CELL PHONES ARE LOST, STOLEN, OR ACCIDENTALLY DAMAGED EACH YEAR*

John Q. Doyle President

Andrew Holland Secretary

Authorized Representative

New Hampshire Insurance Company175 Water Street,

New York, NY 10038(212) 770-7000

Certificate DeclarationsThis Certificate is attached to and made a part of a Master Policy #10467555. The Named Insured shown below has coverage under this Master Policy.

Item 1. Named Insured:Subscribers on file with the Communications Equipment Service Provider shown in Item 4 who have active service with such Communications Equipment Service Provider. Named Insured mailing address: On file with Communications Equipment Service Provider

Item 2. When Coverage under Certificate is EffectiveCoverage under this Certificate is effective as shown in the Coverage Effective Date Endorsement attached to these Declarations.

Item 3. PremiumPremium for Coverage provided under this Certificate: $5.95

Item 4. Communications Equipment Service ProviderName: Chat MobilityAddress: 404 Howland Street Emerson, IA 51533

Item 5. Authorized Representative:Name: eSecuritel Agency, LLCAddress: PO Box 03 Alpharetta, Georgia 30009

Item 6. Limits of InsuranceAggregate Limit of Insurance $2,000.00 per Named Insured or two (2)

occurrences within a 12 month period, whichever comes first.

Occurrence Limit of Insurance $1,000.00 per Occurrence for each Named Insured

Item 7. DeductibleThe deductible will be the amount corresponding to the retail price* of the Named Insured’s wireless device when initially purchased.

Item 8. Accessories A. Accessories Included (N/A will show if coverage not ap-

plicable) 1. Battery 2. Standard Wall Charger

B. Maximum retail value of Accessories $500.00

Item 9. Replacement Device Maximum full retail value of replacement to be charged $1000.00

Item 10. This Certificate consists of the following forms:1. Certificate Declarations Form 101136 (0309)2. Certificate Conditions Form 101131 (0309)3. Communications Equipment Coverage Form 101127 (03/09)4. Coverage Effective Form 101122 (03 09)5. Amendatory EndorsementsSpecimen copies of the Forms referenced above are attached to this Certificate, or if not attached, are available at the following web site, http://chatmobility.esecuritel.com or may be obtained by calling this toll free number, 888-914-3478.

By signing below, the President and the Secretary of the Insurer agree on behalf of the Insurer to all the terms of this Policy.

This coverage is being provided by New Hampshire Insurance Company.

Retail Price* Deductible

*Source: eSecuritel, LLC average rate of incident

Other Material Disclosures• This brochure contains a summary of information regarding the Program. In addition, this program

may change or be modified during your term. Therefore, to obtain the most up-to-date coverage information and a complete Program Certificate visit http://chatmobility.esecuritel.com or call 888-914-3478.• Your renters’ or homeowners’ policy may provide the insurance you need. Check with your agent

to determine if your wireless device is covered. Ask about any policy exclusions. And review your deductible and coverage amounts to be sure they still fit your needs.• We will not cover loss or damage caused directly or indirectly by any of the exclusions listed in the

complete Coverage Certificate. PLEASE READ THE COMPLETE COVERAGE CERTIFICATE CAREFULLY TO DETERMINE YOUR RIGHTS, DUTIES AND WHAT IS AND IS NOT COVERED. To obtain a complete copy of the Coverage Certificate visit http://www.ChatMobility.esecuritel.com or call: 888-914-3478.• Claims may be fulfilled with new or reconditioned equipment. Reconditioned equipment may

have minor cosmetic flaws. Replacement of ‘accessories’ may be with generic or non-original manufacturer accessories. If the exact model is not available, the replacement will be of like kind and quality.• The Program is a replacement service provided to subscribers of Chat Mobility. This coverage is

being provided by the New Hampshire Insurance Company, through eSecuritel Agency, LLC and is administered by eSecuritel Holdings, LLC.

11December 7, 2011 3:50 PM

Retail price* of handset at date of purchase

The account holder’s billing address

Wireless phone manufacturer and model

The ESN or IMEI of the insured equipment

Date, time, location and detailed description of the incident

Police report number (if theft occurred)

File a Claim Worksheet CardUse this area below to jot down important information about your handset. Then, if you need to make a claim you’ll have the required information to make the process even faster! Cut out the card, fold, and keep in your wallet.

Your wireless phone number

Cut - Fold - Put it in Your Wallet

Handset Model

Retail Price*

Yearly Premium Deductible Savings**

Why sign up?The Wireless Handset Protection Program from eSecuritel is designed to give you peace of mind. By signing up now you can save time, money and hassle should your phone be lost, stolen or accidently damaged. Examples of how much you could save with the Wireless Handset Protection Program (not representative of all savings scenarios).

How do I Report a Claim?

Step 1 Call Chat Mobility Customer ServiceIf your handset was lost or stolen, call Chat Mobility Customer Service at (800) 944-5526 to suspend your service and protect yourself against unauthorized use of your account. If your handset was stolen, you may need to file a police report where the theft occurred. This report number may be required to process your claim.

Step 2 Call eSecuritelIn the case of accidental damage, loss, theft or malfunction including mechanical/electrical failure after the manufacturer’s warranty expires, we can provide simple and fast help. Call eSecuritel’s Customer Care Center at (888) 914-3478. Claims must be reported within 60 days of the incident and proof of loss and/or ownership must be provided, if requested. Only the account holder may file the claim.

Please have the following information ready:• Your wireless phone number• The account holder’s billing address• Wireless phone manufacturer/model and unique serial

number also called an ESN or IMEI

• Date, time, location and detailed description of the incident• Police report number (if theft occurred)

Step 3 Pay Deductible & Receive ReplacementIf your claim is approved, you will be directed to a participating Chat Mobility location to pick up your replacement handset within 30 days. A deductible will be collected based on the make and model of the handset ranging from $50 to $150 (please visit chatmobility.esecuritel.com for handset model specific information). Please keep the receipt, original box, manual and all packaging materials for warranty purposes.

To obtain complete and up to date program information visit chatmobility.esecuritel.com or call (888) 914-3478

Frequently Asked Questions

How much will be added to my monthly bill?A monthly fee of $5.95 will be added to your monthly bill.

What are the claim limits?$2,000.00 per Named Insured or two (2) occurrences within a 12 month period, whichever comes first.

What is the deductible?Your deductible will be based on the make and model of the handset for which you make a claim, ranging from $50 to $150. Please consult the Deductible Schedule by visiting: chatmobility.esecuritel.com for handset model specific information. The deductible must be paid before you receive your replacement phone.

*Based on the non-contract, non-subsidized retail price paid at the point of purchase.**Savings based on placing only one approved claim (allotted two) in a 12-month period.

How do I enroll?You can enroll in the program at anytime you purchase a new handset from Chat Mobility. A fee of $5.95 will be added to your monthly bill.

When am I covered?To be eligible for coverage immediately, purchase the program at the same time you purchase your new handset from Chat Mobility (Point of Sale). If you elect to activate coverage after the Point of Sale, no claims may be made for thirty (30) days following activation. Please note, your phone must have been purchased from Chat Mobility and must be active and operational at the time of Program activation in order to enroll.

What’s covered? The program covers the handset (device, standard battery & wall charger) you purchased from Chat Mobility from accidental damage, loss, theft and malfunction (after the manufacturer’s warranty expires). Normal wear and tear and cosmetic damage to equipment is not covered.