ITS America Annual MeetingSession 38

Managing and Operating the Transportation System

• Christine M. Johnson

“During my tenure as Secretary of Transportation, the benchmark of success for ITS will be the deployment of Intelligent Transportation Systems.”

Secretary Norman Mineta, ITS America National Summit, April 18, 2001

100110120

130140150160

170180

1980

1982

1984

1986

1988

1990

1992

1994

1996

1998

Inde

x 19

80 =

100

VMT (millions) Lane Mile Index

No longer a big city problem-Congestionin small areas grew 300%

“Never before in this century, except during the two world wars, has the country’s transportation system been as stressed as it is now” – Washington Post 5/15/01

Vehicle travel up 72%Road Miles, up 1%

1980-1998

Preferred Improvements

Percentage of “Great Help” responses shown

2/3s of all responses called for improved operations!

Fewer traffic signals

Improving roadway signs and markingsImproving accuracy/timeliness of info

More HOV lanes

Signals on freeway entrancesIncreasing roadside service patrols

Installing more left turn signalsReversing travel lanes

Managing traffic around roadwork

Re-routing traffic to avoid roadworkImproving public transportation

Signs with emergency phone numbersTow trucks at key locations

Managing traffic congestion better

Checking traffic signals oftenSigns showing expected roadwork delays

More travel lanesClearing accidents quickly

Improving traffic signal timingReducing repair time

0% 20% 40% 60%

Congestion Ahead

No Kidding!So what am I supposed to

do now!

Metropolitan Travel Management

50 Metro TOCs 2255 VMS signs on Freeways and Arterials in 78 metro areas

25% of large city transit with AVL 75% Toll Roads w/ETC

The new challenge: Turning ITS Projects into Services

Using ITS

to operate the system

for better efficiency

greater safety

more productivity

Delivering on the Promise

From a project based culture…..

Good morning, Mr. Jones,the system is running at about 80% reliability thismorning. Allow about 5 min.extra and use the 14th St. exit

From a project based culture…..

...To one driven by performance and customer service

Make it work – 24/7Special Event Task Force

Ratings, advertising, ROIMedia

ROIParking

Saving lives, protectingEmergency Response

Law enforcementPolice

Design, Construct ProjectsState DOT

Primary FocusAgency

To a “Core Mission”

From “not my primary mission”

Incidents

Special EventsWeather

Work Zones

Take Back The Road4 L

an

es o

f H

i gh

way

Demand Management using ITS effectively adds capacity

Operations

At least I called ahead and delayed the meeting

And tell the customer !!

Many areas have pulled it off…

If only for a few days.

Integrated planning, Execution & accountability - institutionalized

Performance

Measures, tools,

data

What is it going to take to achieve Peak Performance?Com

municate w

ith public

Spend the money it takes

ITS infrastructure

Raise the Bar

Peak Performance ITS Infrastructure

What minimum information should we expect from a 21st Century highway?

With IT’S A --developing ITS Infrastructure requirements.

Peak Performance Raising the Bar

Designed to help agencies and regions diagnose where they can improve system management and operations

•Signal Timing?

•Incidence response co-ordination?

•Better weather response?

OperationsSelf Assessment

Operations Self Assessment

Peak Performance Integration

• Architecture Rule • The Long Range Plan for

Operations

• Required in 4 years

• Brings right players to table

• Workshop on Regional Operating Organizations

Sept 18th-19th - Atlanta

Peak Performance MeasuresTravel Time Reliability

• 1-week snapshot example

• Day-to-day comparison: Same trip/same time

0102030405060708090

100

Travel Time

(Minutes)

Monday Wednesday Friday

Average ± 10%

Reliable: 3 of 5 days or 60%

511 – DOT a phone

call away

At least I called ahead and delayed the meeting

511 will force integrated accountability

•AASHTO Steering Committee

•Model Deployment

•Guidelines

•Planning Grants

Peak Performance Communicate with Customer

Peak Performance Spend the Money

Launched Survey -- Are we spending enough? Does operations compete well?

Baseline data

•States - flat 5- 6%

•Cities have grown from 3% to nearly 7%

Cities

States

Operations is not a low cost alternative it is essential!

National Dialogue on Operations

Public Safety Initiative

Regional Meetings

Association Dialogues Agendas

Agendas

Agenda

Operations in PlanningAgenda

Operations Summit

Aashto

ITE

AMPO

ITS 10 Yr Plan

Get involved!

www.ops.fhwa.dot.gov/nat_dialogue.htm

Condition & Performance Report

Overall the system is operating at a 65%

reliability

Condition

But not system performance