ITT CONFERENCE 12-14 JUNE 2017"You may have the Universe if I may have Italy" Guiseppe Verdi

HEADLINE SPONSORS

DAY 1 // MONDAY 12 JUNE

09:30 – 16:00 Optional Excursions

14:00 – 18:00 Northern & Shell Yacht Party*

19:30 – 20:30 AWTE Reception*

20:30 – 22:00 Welcome Party

From 22:00 Late Night Bar

DAY 2 // TUESDAY 13 JUNE

09:00 – 13:30 Conference Sessions

14:30 – 18:30 Optional Excursions

18:15– 20:00 MSC Sporting Club VIP Cocktail*

20:30 – 23:30 Gala Dinner

From 23:30 Late Night Bar

* B Y I N V I T A T I O N O N LY

PROGRAMME AT A GLANCE

DAY 3 // WEDNESDAY 14 JUNE

08:00 – 08:45 Breakfast with Travlaw

09:00 – 13:30 Conference Sessions

14:30 – 18:30 Optional Excursions

20:00 – 22:30 Farewell Party

From 23:00 Late Night Bar

AIRLINE TRADE MEDIA PARTNERFAREWELL PARTY

VENUE

WELCOME PARTY GALA DINNER

City of Sorrento

WELCOME TO THE LAND OF CITRUS GROVES AND MERMAIDSWELCOME TO THE ITT CONFERENCE

The City of Sorrento is proud to host you during the ITT Conference.

As Mayor of Sorrento, I am delighted to have the opportunity to showcase this beautiful town on the Neapolitan Riviera. From its cliff-top location surrounded by lemon, orange and olive groves, it has long been a popular tourist destination, with the British travelling here ever since Sorrento became a stop on the Grand Tour in the 18th century.

That such a prestigious organisation as ITT has chosen Sorrento for its annual travel and tourism Conference makes us particularly proud. In addition to enjoying a rewarding Conference, I hope you find time to explore the region’s highlights: to the south is the best of the peninsula’s unspoilt countryside, to the east the Amalfi Coast, to the north lie Pompeii and other archaeological sites, and offshore lies the fabled island of Capri.

Allow me to once again convey my thanks to ITT for giving us the opportunity to show you what makes this part of the world so special.

Like all who visit, I am sure that you will come to love Sorrento. We hope that you may all find reasons to come back and visit us again soon. Giuseppe Cuomo Mayor of Sorrento

When I opened my first travel agency in 1968, Italy was the UK’s favourite holiday destination, with the Adriatic and Neapolitan Rivieras the most popular regions. As the years have gone by, Sorrento has continued to build on its fine reputation for many reasons, including its natural beauty and the warmth of both the weather and the welcome!

It was therefore with pleasure that I accepted the invitation of Giuseppe Cuomo, Mayor of Sorrento, to hold the 2017 ITT Conference here. It gives many of us a splendid opportunity to reacquaint ourselves with the magic of his wonderful city. I can honestly say that delegates are in for a real treat!

Sorrento has proven to be a popular choice, and I am delighted that the Conference is a complete sell-out – the delegate list reads like a ‘Who’s Who’ of travel!

As always, there is no conference theme. The event is staged in a magazine format, with each session relevant in its own right. Speakers are neither advisors nor consultants; on the contrary, they are high achievers from whom we can all learn.

ITT is a not-for-profit organisation. So thank you to all our sponsors, particularly our airline partner British Airways, hotel partner Hilton, gala dinner sponsor MSC Cruises and finally the Italian Tourist Board and City of Sorrento. Thank you for your continued and magnificent support. Dr Steven Freudmann F.Inst.TT Chairman, ITT

EXCURSIONS

The view across the Bay of Naples from the Hilton Sorrento Palace might whet your

appetite to discover more of the Neapolitan Riviera. If so, delegates will get the

chance to discover Sorrento and surrounding areas of interest via a selection of

payable excursions, courtesy of ItalyXP.com, the Italian Tourism experts.

From breathtaking seas, scenery and sites of historical significance to art, culture

and cuisine, full and half-day experiences will be available to delegates during their

leisure time and to partners during the conference sessions. These include tours to

Pompeii and Mount Vesuvius, a boat trip of the Amalfi Coast, a cruise to Capri or

Anacapri, a cooking lesson in Sorrento and more!

To find out more, visit the excursion page of the conference microsite. Alternatively,

delegates will be able to book their excursion of choice at the Italy XP desk in the

Conference Centre Foyer.

Provided by

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GREETINGS AND WELCOME TO ITALY

It is a pleasure and an honour for ENIT to support the ITT Conference because it is such an important event for the industry. Delegates represent all aspects of the tourist industry and the Conference promises a full and busy business programme featuring illustrious speakers of the highest quality from inside and outside the travel world and great networking opportunities.

But this is also an opportunity for us to promote the natural, cultural and artistic heritage of our country to such distinguished guests. I am sure that participants will take this opportunity to enjoy some excursions to the extraordinary “treasures” that this most remarkable Region boasts: from Sorrento itself to Pompeii, from Capri to Vesuvius and the Amalfi coast, it is a jewel of a region that has held a special place in the heart and the imagination of the British public since the times of the Grand Tour.

My wish is that all delegates have the most profitable, as well as enjoyable, ITT Conference and enjoy fruitful work and successful networking. Evelina Christillin President, ENIT

AWTE SUNSET COCKTAIL RECEPTION

19:30-20:30 S.Antonio Terrace

WELCOME PARTY

20:30-22:00 L’agrumeto – Citrus Garden

Ease yourself into the Conference spirit at the Welcome Party, which will be held in the ‘L’agrumento’ Citrus Garden at the Hilton Sorrento Palace. Hosted by the Italian National Tourist Board, and with entertainment provided courtesy of Tasker and Partners, the garden provides the perfect setting for al fresco wining, dining and networking. A mouth-watering menu will feature a selection of traditional Italian dishes, accompanied by local wines, soft drinks, Campari and – of course – Limoncello. It’s sure to be a great opportunity to eat, drink, be merry and catch up with fellow delegates.

Dress Code: Smart Casual

Sponsored by

LATE NIGHT BAR

FROM 22:00 Sorrento Lounge

No ITT Conference would be complete without the C&M Late Night Bar on the first night. Delegates looking to carry on after the Welcome Party will be greeted with a complimentary cocktail, before C&M’s DJ brings a cool, classy vibe to the end of the first evening of Conference.

Sponsored by

Entertainment Sponsored by

(By invitation only)

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WELCOME TO THE

ITT CONFERENCE

09:00 - 09:15

THE DER TOURISTIK STORY:

HOW LOCAL ENTREPRENEURSHIP

IS UNITING EUROPE’S NEWEST

TRAVEL GROUP

09:45 -10:15

Steven Freudmann, Chairman, ITT

Tim Hames, Moderator

Giuseppe Cuomo, Mayor of Sorrento

Steven Freudmann and Tim Hames welcome delegates to the 2017 Conference.

Guiseppe Cuomo, the Mayor of Sorrento, welcomes delegates on behalf of the City of Sorrento.

Sören Hartmann, Chief Executive Officer, DER Touristik Group

Interviewed by: Tim Hames

DER Touristik first came to prominence in the UK following its acquisition of the Kuoni tour operating businesses two years ago. The Group now takes 7.1 million customers to 179 countries each year, incorporating 16 tour operator brands including Kuoni, Dertour and Apollo and a network of travel experts in 14 European countries. With a focus on variety, this session reveals the Group’s ambition and how it is uniting a diverse range of brands to create a single thriving travel organisation.

Julia Kemp, Director of Global Travel and Partnerships,

Avis Budget Group

Arthur Orduna, EVP and Chief Innovation Officer,

Avis Budget Group

Hamish Phillips, Corporate Sales Manager UK, Tesla Motors

We are entering an extraordinarily challenging yet exciting time for travel and ground transportation. With new entrants into the mobility landscape, autonomous vehicles around the corner, technology growing in importance, globalisation common and customers’ needs and wants ever-changing, it is essential to be well-positioned to capitalise on the opportunities that changes and challenges bring.

This session looks at the social and environmental impacts of transportation in a world where only those that innovate, evolve and execute flawlessly will succeed.

Pierfrancesco Vago, Executive Chairman, MSC Cruises

Pierfrancesco Vago will walk the audience through the cruise industry’s origins and historical evolution, exploring the dynamics that have shaped the reality of today’s cruise product.

The Executive Chairman of MSC Cruises and Chairman of CLIA Europe will also share his views on the industry’s future outlook and growth potential, highlighting the challenges and opportunities that lie ahead for cruise operators.

Sponsored by

BE INNOVATIVE AND

STAY RELEVANT!

10:15 -11:00

THE CRUISE INDUSTRY:

CHALLENGES AND OPPORTUNITIES

09:15-09:45

CONFERENCE SESSIONS

AUDITIORIUM SIRENE, FLOOR C

09:00 - 13:30

WELCOME BACK

11:30 -11:35

COFFEE BREAK

11:00-11:30

Sponsored by

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CURATION –

A CONSUMER’S PERSPECTIVE

12:05 -12:35

INCREASING CUSTOMER VALUE

THROUGH INDUSTRY PARTNERSHIPS

11:35 -12:05

Phil Gardner, Head of Commercial Sales and Relations,

Thomas Cook

Phil Gardner takes a look at partnerships within the industry and what makes a successful business partnership, asking whether more emphasis should be placed on customer over commercials and getting the balance right.

Phil will draw on his experience since joining Thomas Cook and give an insight into how the company has changed its approach to partnerships, how they fit into the wider Group strategy and what the ideal partner looks like today and into the future.

Lord Michael Cashman CBE

Born and raised in the East End of London, Lord Michael Cashman CBE had a highly successful career as a writer, director and actor before being elected as a member of the Labour Party National Executive, serving as Vice Chair and Chair.

A former member of the European Parliament for the West Midlands from 1999 to 2014, Michael will take a wry, serious and thought-provoking look at the challenges that lie ahead for individuals, industries and countries, post the EU Referendum.

ITT’s most prestigious event is sponsored by MSC Cruises, whose story started in Sorrento. The beautiful Italian coastal destination is a huge part of the cruise line’s heritage, and the Gala Dinner promises to reflect the stylish and elegant European glamour for which MSC Cruises are famous. Offering delegates an evening of fine food and beverages, good company and great entertainment, the dinner will include a raffle and an appearance from special guest, impressionist and comedian Jon Culshaw in support of Alder Hey Children’s Charity, courtesy of dnata.

Dress Code: Lounge Suit/Cocktail Dress

Sponsored by

Sponsored by

orld.comwo

Gala Dinner Sponsored by

Alder Hey Children’s Charity Entertainment Sponsored by

WHO TRUMPED?

ELECTIONS, BREXIT AND BEYOND

12:35 -13:15

Steve Esom, Non-Executive Chairman,

The Advantage Travel Partnership

Steve Esom will look at ‘Curation’ – a concept which is coming over from the US where consumers want to have an immersive experience rather than just make a purchase. He will also look at emerging trends across consumer-focused industries, and how these are affecting the way that consumers are considering spending their time and money, and – more importantly – driving their expectations of our industry. How might this affect the way the travel industry creates product and what can we learn from other sectors?

Following the Gala Dinner, you are cordially invited to join Feefo for the second Late Night Bar of the Conference. It’s been a Magnificent Seven years since Feefo was first launched, so join the team for what’s set to be a fun birthday celebration like no other!

GALA DINNER

20:30-23:30 Outdoor Pool Terrace

LATE NIGHT BAR

FROM 23:30 Sorrento Lounge

Sponsored by

OPTIONAL EXCURSIONS

FROM 14:30 – SEE PAGE 4 FOR INFORMATION

Stephen Mason, Partner, Travlaw LLP

Farina Asam, Partner, Travlaw LLP

Join Travlaw’s Stephen Mason and Farina Azam for a breakfast seminar touching on some of the key legal issues affecting the travel industry at the moment, including the forthcoming Package Travel Directive, General Data Protection Regulation, Payment Services Directive 2 and of course Brexit. Stephen is a top-ranked travel lawyer in Chambers Directory 2017 and co-author of the textbook ‘Holiday Law’. Farina was chosen as one of the TTG’s “30under30: Tomorrow’s Travel Leaders”, for the year 2015/16 where she was recognised for “building up a reputation as one of the sector’s leading commercial lawyers”.

Simon Altham, Managing Director of Revenue,

Wyndham Vacation Rentals

Jamie Queen, Group Marketing Director, Thomas Cook

Ian Johnson, Founder and CEO, Out Now

Moderated by: Sophie Griffiths, Editor, TTG Media

In recent years, increasing focus has been placed on companies to ensure they are inclusive and diverse. From banking to the legal profession, industries have been battling it out to be crowned “top LGBT employer”, achieving notable recognition.

But with no travel firm appearing in the 2017 Stonewall Equality Index, the sector continues to lag behind. Think your business doesn’t need to change? Think again. This panel of business leaders from inside a nd outside travel will tell you why.

David Burling, CEO Northern Region and Executive Director,

TUI Group

Moderated by: Dan Pearce, Managing Director, TTG Media

TUI Group CEO Northern Region and Executive Director David Burling will talk about TUI’s strategy, new directions for growth and the significance of strong leadership in such a huge, widespread business.

His presentation will be followed by a question and answer session with TTG Media Managing Director, Daniel Pearce.

WE

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08:00 - 08:45 Sala Pompei, Floor 2

THE CONTINUED PURSUIT

OF GROWTH IN AN

EVER-CHANGING WORLD

09:45 -10:15

Tim Hames, Moderator

Tim Hames welcomes delegates back for the second and final day of the ITT Conference.

Jeannette Linfoot, Managing Director,

Saga Tour Operating Division

Alex White, UK Vice President of Sales, Carnival

Claire Steiner, Chair, Education & Training Committee

and HR/Talent Professional, ITT

Rachel Shufflebotham, Student, Manchester Metropolitan

University

Much has been said about the potential talent deficit in tourism jobs over the next 20 years, but is the industry doing enough to encourage the next generation to choose travel and tourism as a career?

Sponsored by

Sponsored by

Sponsored by

Sponsored by

“MY BUSINESS IS GREAT ALREADY. I DON’T NEED

TO WAVE AN LGBT FLAG TO GET ATTENTION…”

09:05 - 09:45

WELCOME TO DAY TWO

09:00 - 09:05

THE GENERATION GAME AND THE WAR FOR TALENT

10:15 -11:00

CONFERENCE SESSIONS

AUDITIORIUM SIRENE, FLOOR C

09:00 - 13:30

Rt Hon. George Osborne CH MP

Interviewed by: Tim Hames

George Osborne served as Chancellor of the Exchequer from 2010 to 2016. He was a prominent campaigner for Britain to remain in the EU, leaving the government in July 2016 following the outcome of the referendum.

Following the news that he would not seek re-election as Conservative Member of Parliament for Tatton, Cheshire, ahead of the General Election, George started his new role as the editor of the London Evening Standard in May 2017.

When the Farewell Party draws to a close, head to the Sorrento Lounge for this year’s Late Night Farewell Bar, hosted by ItalyXP.com, the Italian Tourism experts. The event offers delegates one last chance to say ‘arrivederci’ to one another, bringing this year’s ITT Conference to a memorable close.

COFFEE BREAK

11:00 -11:30

WELCOME BACK

11:30 - 11:35

CHAIRMAN’S CLOSING REMARKS

13:35 -13:45

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Julie Meyer, Chairman, CEO and Founder, Ariadne Capital

Julie Meyer is a leading investor and entrepreneur in digital, high-growth, early stage businesses around the world. She has driven many continent-wide initiatives for creating wealth and growth in the European economy.

Awarded an MBE for Services to Entrepreneurship, Julie is frequently asked to address audiences on matters affecting boardrooms and economies, and is considered an authority on how digital business models are transforming the world, and how entrepreneurship is changing the world

Sir David Michels, Chairman, Michels & Taylor

Knighted in 2006 for services to the hotel and catering industry, the former President of the British Hospitality Association and current Chairman of Michels & Taylor will present a prejudiced viewpoint of the eternal triangle between hoteliers, customers and agents. Who will win, can anyone win and is there enough money to fund everyone?

Sir David will explore what hoteliers could do to protect their patch, what they are likely to do and whether – at the end of the day – anything will change after 100 years of moaning and wringing of hands.

ITT Conference parties showcase the very best that the host destination has to offer, and this year’s Farewell Party will be no different. The penultimate event of the Conference will take place at the famous Villa Fiorentino, the elegant setting for many of Sorrento’s cultural events and exhibitions. The venue’s outdoor space is set to provide the perfect setting for wining, dining and delegate goodbyes.

Delegates are encouraged to take a short stroll to the Villa. NB: the walk is approximately 15 minutes. Transfers will be available from the Hilton Sorrento Palace for those who are unable to walk.

Dress Code: Smart Casual

Sponsored by

Sponsored by

Sponsored by

Sponsored by

THE 200 YEAR-OLD BATTLE BETWEEN

HOTELIERS AND TOUR OPERATORS

12:05 -12:35

IN CONVERSATION WITH

GEORGE OSBORNE

12:35 -13:35

FAREWELL PARTY

20:00 - 22:30 Villa Fiorentino

FAREWELL BAR

FROM 23:00 Sorrento Lounge

Sponsored by

OPTIONAL EXCURSIONS

FROM 14:30 – SEE PAGE 4 FOR INFORMATION

HOW TO BE A WINNER IN

THE DIGITAL AGE

11:35 -12:05

Steven Freudmann, Chairman, ITT

ITT’s Chairman brings this year’s Conference to a close.

Unlock the world with Avis Budget Group

In a world that’s moving fast, it’s important to stay ahead of the

game. That’s why at Avis Budget Group, innovation is at the heart

of everything we do. Our team is constantly looking towards the

future to be the global leaders in ground transportation.

Whether it’s driving a Porsche 911 along the Italian Riviera, or

exploring the wild Australian outback, we’ve helped unlock the

world for our customers in more than 180 countries, and counting.

We’re ahead of the pack when it comes to flexibility and choice

through our brands.

Avis car hire offers premium quality, reliability and style, while our

Budget service is fun, cost-effective and modern. Payless Car Rental

delivers unparalleled value, and Zipcar is leading the market when

it comes to urban hourly car sharing solutions and Maggiore is our

market leading brand in Italy.

At Avis Budget Group, we’re moving forward fast, to deliver the

newest technology and the best experience for our customers

every time.

www.avis.co.uk www.budget.co.uk

Eat Drink Love Italian (EDLI) is a fast growing PR & Media company targeting the Italian Lifestyle market in London and in most English speaking countries.

ITALIANS LDN STYLE® Magazine currently sells 2,000+ copies and

has a reader base of 15,000 in the UK only.

During 2016/2017, EDLI was one of the main partners of the Italian

Embassy in London and supported a number of events, including

The International Week of Italian Cuisine, Triple I Events and the

Italian Design Day.

Over the next 18 months, EDLI will be launching a new Club

format in London including Mayfair’s ITALIANS CLUBHOUSE®, ITS

FASHION STREET CAFE® at Istituto Marrangoni and the Shoreditch

ITALIANS CLUBHOUSE®.

EDLI also offer ITSCARD® and ITALIANSCARD® involving over 100

Italian retailers in London and approximately 50,000 cardholders in

London only.

The Family Officer Group (TFO is the holding of EDLI) is the leading

investor for Italian start-ups in the UK, its i2i portfolio has over 40

Italian start-ups; TFO currently serves more than 140 clients in the

UK, among them many iconic Italian brands and family groups.

www.itomg.london

Customer-first travel technology.

Inspiretec is formed of four successful digital and technical

companies. Bringing best of breed and customer-centric technology

together under one roof for travel providers, tourism organisations

and tour operators.

The group offer end-to-end booking reservation management

systems via well-known travel company Comtec, intelligent CRM

platforms delivering personalised e-commerce and retail systems via

technology company Eysys and Incentriq (Canada) and inspirational

websites and apps that create positive experiences through creative

digital agency Sequence. Combined, they offer travel and tourism

brands the tools necessary to succeed. Simplifying the things

that matter to drive sales and enable success in a competitive

marketplace.

Established for 25 years, with over 110 staff, Inspiretec are currently

operating in 12 countries across the globe. Some of their clients

include VisitBritain, Thomas Cook, DestiWorld, Gold Medal,

Abercrombie & Kent, Feefo, Adriatica Group and Cannes Lions.

www.inspiretec.com

HEADLINE SPONSORS

Shearings Holidays – National Holidays – Caledonian Travel – Coast and Country Hotels – Bay Hotels – UK Breakaways.com

If your thoughts are limited to coach holidays when you see Shearings

Leisure Group, then you need to think again! Shearings Leisure

Group is a multi-faceted business, making memories for 1.1 million

holidaymakers each year across a range of holiday products.

Shearings Holidays, National Holidays and Caledonian Holidays

offer the whole spectrum of coach breaks, from value family holidays

to holidays for the more affluent over 60s, throughout the UK and in

Europe, utilising an owned fleet of 250 coaches as well as offering a

multitude of air inclusive options.

River cruise product is key to Shearings Leisure Group businesses

and the group currently has full charters on five 3* ships for 2017,

with 4* ships to add to the portfolio in 2018.

Coast and Country Hotels, of which there are fifteen properties, and

Bay hotels, of which there are thirty properties, are iconic hotels in

key UK tourist destinations, appealing to leisure break customers,

both coach and self-drive, as well as being stunning “stand alone”

venues in their local communities.

UK Breakaways completes the strategy; a truly flexible, innovative

dotcom business offering a self-drive short break product, focussing

on key sporting and leisure activities, such as theatre and concerts,

as a reason to travel.

www.shearings.com

World Travel Market London, the leading global event for the travel industry, is delighted to once again be a sponsor for the ITT Conference.

WTM London is the must-attend three-day business-to-business

exhibition for the worldwide travel and tourism industry. More than

51,000 senior travel industry professionals, government ministers

and international press, embark on ExCeL London every November

to network, negotiate and discover the latest industry opinion and

trends at WTM London. WTM London, now in its 38th year, is the

event where the travel industry conducts and concludes its business

deals. WTM 2017 will generate more than £2.8 billion of travel

industry contracts.

WTM London is part of Reed Travel Exhibition’s World Travel Market

portfolio, which also includes Arabian Travel Market, WTM Latin

America and WTM Africa.

World Travel Market takes place on 6-8 November 2017 at

ExCel London.

london.wtm.com

British Airways, part of International Airlines Group, is one of the world’s leading global premium airlines and the largest international carrier in the UK.

British Airways flies to more than 170 destinations in 70 countries

and has a fleet of more than 280 aircraft, including the A380 and

787. It carries more than 40 million customers a year.

The benefits of booking with British Airways include:

• Inclusive fares

• Free food and drinks on all long haul flights

• Free seat selection within 24 hours of departure

• No charge to pay for bookings by debit card

• No charge to check-in

• Flights to mainstream airports, close to the destinations

customers want to travel to

• A generous free baggage allowance, or, on European routes,

customers can choose to book a hand baggage only fare

• Day trip return fares to popular European destinations

www.ba.com

AIRLINE PARTNER

MSC Cruises: A Cruise Like No Other

Not only are MSC Cruises proud to be the world’s largest privately-

owned cruise line and brand market leader in Europe, South

America and South Africa, but we are proud of our European

heritage, with more ships sailing in the Mediterranean region than

anyone else.

Our fleet is currently made up of 12 ships (with 11 more on order),

ideal for all types of cruise holiday from busy and active family

holidays to relaxing couples’ holidays. Two new ships will be arriving

in 2017, MSC Meraviglia and MSC Seaside. Dubbed as the ship for

all seasons, MSC Meraviglia will start life in the Med whereas MSC

Seaside will be the ship that follows the sun and will be permanently

based in the Caribbean.

There are a wide range of itineraries on offer to suit all ages and

interests, whether it’s soaking up the culture in a picturesque

European city, enjoying the sunshine in the Mediterranean and the

Caribbean or admiring the breathtaking Norwegian fjords.

Our ships sail in the Mediterranean, Northern Europe, the

Caribbean (including Cuba), South America, South Africa and

the Arabian Gulf.

www.msccruises.co.uk

The Fondazione Sorrento (Sorrento Foundation) is a not-for-profit organisation established by the City of Sorrento local government to enhance the local environment and raise awareness of Sorrento’s rich artistic and historical heritage.

Operating under the leadership of Foundation President Gianluigi

Aponte, the international ship owner, the Foundation sees local

businesses and the Town Hall work together to promote the city as

one of the world’s leading tourist and cultural destinations through

marketing, promotional and cultural initiatives and activities.

The foundation is based in the beautiful Villa Fazzoletti in the

heart of Sorrento, which acts as the city’s cultural and creative

hub. With its lavish grounds, the magnificent landmark building,

which dates back to the 1930s, now acts as a museum and art

gallery, attracting many visitors to an exhibition of artworks dating

from 1905 to 1968. Notable artists to feature in the Villa’s public

display include Pablo Picasso, Arnaldo Pomodoro and prominent

Spanish surrealist Salvador Dali, whose exhibited works include

illustrations of books, the Bible, sculptures, glassware and furniture.

www.fondazionesorrento.com

Celebrating four years as an independent business in 2017, TTG Media is the most trusted and authoritative travel trade media company in the UK & Ireland, continuing to build on an innovative portfolio of events, website ttgmedia.com and magazines including TTG, ttgluxury and Routes News.

Highlights in 2017 include the second TTG Top 50 Travel Agencies

programme, which culminated in a ceremony in Birmingham in

March, the first ever TTG Travel Pride event in London on July 3rd,

following the TTG LGBT conference, and its growing series of Luxpo

events in luxury travel. Later this month TTG Media is a double

finalist at magazine industry Oscars the PPA Awards – with group

editor Pippa Jacks shortlisted for Editor of the Year and the business

a finalist in Business Media Brand of the Year.

The company has forged a strong reputation for helping develop

the best young people in the travel industry through its 30 Under 30

scheme, now entering its sixth year, its mentoring scheme and the

TTG Tomorrow’s Travel Leaders conference.

ttgmedia.com continues to be the home for many of the travel

industry’s breaking news stories, while the business remains

underpinned by the weekly TTG, 64 years after publication of the

first edition of the Travel Trade Gazette.

www.ttgmedia.com

PARTY SPONSORS TRADE MEDIA PARTNER

Alder Hey Children’s Charity

Kryan and all the staff at Alder Hey want to say a huge

THANK YOU to everyone at ITT for truly being our Superheroes!

We are looking forward to updating you on the impact you are

making to thousands of children like Kryan. We really can’t thank

you enough. We promise you a night to remember at the Gala

Dinner, with a very special guest, as a thank you from us for your

incredible support! We look forward to seeing old friends and

making news ones, and celebrating with you all. You will have

the opportunity to take part in a raffle to win a stunning piece

of jewellery. All proceeds from the raffle will benefit the busiest

children’s hospital in Europe. Thank you so much for your support,

you are all Superheroes to us!

Accommodation

Delegates will be staying at the 5-star Hilton Sorrento Palace,

located 45 minutes from Naples International Airport and 10

minutes from the city centre of Sorrento.

Check-in Time: 15:00 Check-out Time: 10:00

Airport Transfers

Coach transfers will only be provided to delegates travelling on BA

flights who have pre-booked their transfers with ITT Events.

NB:If you did not book your transfer by 10 May, you will need to make your own transfer arrangements.

ItalyXP.com, the Italian Tourism expert, is offering delegates and

their partners a 15% discount on private transfers, which start

from just €89 each way for two people. If you wish to pre-book a

private transfer, please see the transfers page of the ITT Conference

microsite for information and booking details.

Conference Brochure

This conference brochure is kindly sponsored by Saga.

Delegate Badges

Please wear your delegate badges, sponsored by Avis Budget, to all

ITT Conference sessions and official events.

Sponsored by

Delegate Folders

Your delegate pack, provided by Kuoni, will include this brochure,

your delegate badge, delegate information sheet and other useful

information.

Sponsored by

Local Partners

Many thanks to the following local partners. Please visit their

information desks during the Coffee Breaks to say hello.

Travel Insurance

Complimentary travel insurance will be provided by Citybond

Suretravel in partnership with URV. Please complete the booking

form on the ITT Conference microsite.

Provided by

Water

Our grateful thanks to Just A Drop Brands for providing bottled

water for both days of the the conference sessions.

GENERAL INFORMATION

KRYAN – AGE 4 – CARDIAC PATIENT AND SUPERHERO!

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PREVIOUS CONFERENCE DESTINATIONS

2016 Tel Aviv, Israel

2015 Ras Al Khaimah, UAE

2014 St Julians, Malta

2013 Abu Dhabi, UAE

2012 Barbados

2011 Venice, Italy

2010 Benidorm, Spain

2009 Dubai, UAE

2008 Paphos, Cyprus

2007 Gran Canaria, Spain

2006 Oman

2005 Barbados

2004 Doha, Qatar

2003 St Julians, Malta

2002 Galway, Ireland

2001 Tenerife, Canary Islands

2000 Las Vegas, USA

1999 Newport, Rhode Island, USA

1998 Cape Town, South Africa

1997 Athens, Greece

1996 Limassol, Cyprus

1995 Nashville, USA

1994 Eilat, Israel

1993 Baltimore, USA

1992 Kruger National Park, South Africa

1991 Salou, Spain

1990 Miami, USA

1989 Moscow, Russia

PREVIOUS ITT SPEAKERS

Ed Balls Cherie Blair Bill Bryson Nigel Farage MEP

Frank Gardner Alan Johnson MPLord William Hague Sir Terry Leahy

Lord Andrew Adonis

Lord John Prescott

WE’RE DELIGHTED TO SPONSOR THE ITT CONFERENCE 2017Discover our award-winning holidays and cruises…

SAGASpecialising in creating holidays for the over 50s for more than 65 years, our collection of holidays and cruises visit more than 150 islands and countries worldwide. Our team of experts carefully create every holiday to bring you amazing experiences and incredible value for money.Visit us at saga.co.uk/travel

TITANOffering great-value escorted touring holidays for more than 35 years; we’ve pioneered a home travel service that transfers you from your front door to your departure point. What’s more, thanks to our Price Promise you can book early and always enjoy the best price.Visit us at titantravel.co.uk

DESTINOLOGYWe aim to provide the perfect luxury holiday, each one tailor-made by a destination expert from our hand-picked selection of resorts. With excellent quality and an eye for detail, our indulgent holidays will help you remember those special moments for a lifetime.Visit us at destinology.co.uk

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