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J.CREW
Product Packing Guide Apparel & Footwear
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Contents
Introduction ...................................................................... 3 Fold Guide ........................................................................ 4 Fold Diagrams ................................................................... 6 Polybags .......................................................................... 10 Polybag Barcode Sticker .................................................. 12 Shoe Box Banding ........................................................... 13 Bulk and Prepack Carton Packing .................................. 14 Carton Optimization ....................................................... 15 Full Carton Packing ........................................................ 17 Carton Ordering Process ................................................. 20 Fit Testing .................................................................. 21 Custom Carton Process ................................................... 28 End of Run Cartons .................................................... 28 Carton Labeling//ASN and Packing List ..................... 30 Mixed Carton Policy ....................................................... 31 Fragile Items .................................................................... 32 Non Compliance Penalties .............................................. 33 Appendix......................................................................... 34
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Introduction The following information contains the standard methods for folding , packing and labeling product prior to shipment . This standard is mandatory for all J Crew, Mercantile, Madewell, crewcuts and any other J Crew Group brands. Vendors may contact the following persons regarding compliance to these standards ; Gordon McEwan VP Technical Services & Complaince [email protected] Peter Fong Sr Quality Manager , Asia [email protected] Susan Matteo Sr Quality Manager, USA [email protected]
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Fold Guide
1. Shelf Ready .
J Crew Group has two primary fold methods that are designed to ensure our product is sent to our stores “Shelf Ready”, i.e. no further folding is required upon arrival at the product stores. These fold methods are standardized by the use of Fold Boards with the following dimensions:
a) 11 ¾” x 8 ½ ” : This board is to be used for: b) c) Women’s : Woven Tops, Bottoms and Dresses.
Men’s : Knit Shirts , Woven Washed, SS, Oxford, and Heathered Shirts, Woven Jeans , Chinos , shorts
b) 10” x 6 ½” : This board is to be used for : Crewcuts: Knit tops. Womens : Knit tops.
2. Optimal Carton Usage . J Crew has additional standardized fold methods for product that cannot be folded using our primary method with fold board. There are multiple options that are designed to optimize the use of carton space , and therefore minimize transportation damages and costs. These are :
Fold Length (inches)
Fold Width (inches) Notes
11.00 12.5 1 x 2 pack configuration
7.375 12.5 1 x 3 pack configuration
11.00 6.25 2 x 2 pack configuration
7.375 6.25 2 x 3 pack configuration
7.375 4.1875 3 x 3 pack configuration
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3. Non Standard . There will be occasions when J Crew products , by their nature may not be folded as per either the Shelf Ready or Optimal Carton Use method . These products may include heavy guage sweaters and other woven and knit products, that due to their construction and design require a different type of fold. Fold method in these cases will be confirmed by production associates .
4. Flat Pack (with or without GOH) : J Crew requires certain products , primarily outerwear , leather goods, etc , to be shipped unfolded to avoid damages. In these cases the vendor will confirm with production associates regarding the use of outsize cartons etc .
5. GOHH. Men’s suits may be required to ship Garment on Hanger Hanging carton. J Crew production associates will confirm when this method is required .
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Fold Diagrams
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Polybags Bulk :All product must be packaged in individual polybags. All garments must be packed in such a manner that these garments do not get wrinkled or damaged or gather at one end of the bag. There is no printed logo required. PrePack: All individual products must NOT be packed in a poly pack. Each unit is placed into a prepack Master polybag. All polybags (hanging or flat pack) must have an individual polybag barcode sticker. Folded products and prepacks should be closed in 2 places with clear tape. GOH Flat or GOH Hanging should be closed with clear tape in three places . Leather hanging garments must be wrapped in Kraft paper before placed in poly bag and sealed. Clear tape must be Butylated Hydroxytoluene (BHT) free. All polybags must be made of low-density polyethylene . Must be BHT & Phthalate free -Polybags must have ventilation holes 8 mm. -Must have “Polybag Warning Statement” in English, French, Spanish and Chinese on the reverse side of the bag .
Approved supplier for polybags is Wing Yip. Vendors in regions without polybag suppliers must submit approval samples to the production department of their polybag for size, thickness, and artwork.
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Wing Yip contact details: Sales Manager (main contact with factories) Philip Choi email: [email protected] Tel: +852 2344 4151 Fax: +852 2343 6560 Mobile: +852 9773 0025 Sales Coordinator (main contact with factories) Tim Cheung email: [email protected] Tel: +852 2344 4151 Fax: +852 2343 6560 Mobile: +852 9238 5138 Shipping Eva email: [email protected] Tel: +86 769 8773 2842 Fax: +86 769 8773 3284 Mobile: +86 136 1272 1507 Accounting Vivi email: [email protected] Tel: +86 769 8773 2842 Fax: +86 769 8773 3284 Mobile: +86 153 6248 4939 Polybag order form is located in the Price Ticket/ Polybag order form document within J Crew Imports . If you have any questions, please contact Mani Zhong from the J.Crew Shenzhen office for assistance: [email protected] Tel: 0755-83704702*806
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Polybag Barcode Sticker All bulk items in polybags (hanging or flat pack) and shoeboxes for direct and retail purchase orders (solid size, solid color) must have an individual barcode sticker. Instructions for printing of barcodes can be found in the section Polybag Barcode Vendor Guide of J Crew Imports. Leather apparel goods must have barcode sticker on the Kraft bag inside the polybag and not on the actual polybag. Location of barcode sticker is as follows:
1. Flat Pack polybag: Lower right hand corner front of bag 2. Hanging polybags: Top right corner 3. Shoe boxes: Bottom right hand corner
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Sample of barcode sticker on a shoe box
Shoe Box Banding All shoes boxes for direct po’s shipped to Lynchburg require a banding placed around the middle of the shoe box. This policy applies to all J.Crew brands: J.Crew group brands . Nominated supplier is Sokol Packaging. Steven Sokol email: [email protected] phone: 212-213-4703 X 125 Yasmin Ibrahim email: [email protected] phone: 212-213-4703 X 121 Shoe Box banding order form is located in the Polybag Barcode Section of JCrew Imports. A copy of the form is also available in the appendix of this manual .
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Bulk and Prepack Carton Packing
Cartons used for shipping APPAREL must be ordered from the sole nominated supplier BillerudKorsnäs (BK) . If BK is unable to supply cartons to a specific region the vendor may source identical quality cartons locally and submit to J Crew QA department for approval prior to ordering . J Crew standard carton construction is single wall, C-flute, 44 ECT with non-variable printing. Dimensions are:
Inside Dimensions (inches) Inside Dimensions (mm) Box ID length width depth length width depth
JC01 (bulk) 22.25 12.625 14.75 565 321 375
JC02 (bulk- end of run) 22.25 12.625 5.25 565 321 133
JC03 (bulk) 22.25 12.625 8 565 321 203
JC04 (bulk) 22.25 12.625 11.25 565 321 305
JCP01 (prepack) 23 13 6 584 330 152
JCP02 (prepack) 23 13 6 584 330 229
JCP03 (prepack) 23 13 9 584 330 102
JCP04 (prepack) 23 13 4 381 330 127
JCP05 (prepack) 15 13 5 432 356 152
JCP08 (prepack) 17 14 6 330 305 127
JCP09 (prepack) 13 12 5 584 356 152
JCP10 (prepack) 23 14 6 330 305 152
JCP11 (prepack) 13 12 6 508 330 152
JCP13 (prepack) 20 13 6 610 356 152
JCP15 (prepack) 24 14 6 584 330 127
JCP16 (prepack) 23 13 5 381 330 152
JCP17 (prepack) 15 13 6 381 330 178
JCP19 (prepack) 15 13 7 584 356 254
JCP20 (prepack) 23 14 10 584 330 254
JCP21 (prepack) 23 13 10 330 330 152
JCP27 (prepack) 13 13 6 305 295 152
JCP28 (prepack) 12 11.625 6 330 295 102
JCP29 (prepack) 13 11.625 4 305 295 127
JCP31 (prepack) 12 11.625 5 381 295 178
JCP33 (prepack) 15 11.625 7 565 321 375
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Carton Optimization It is critical that cartons are completely filled and the space is maximized inside. It is also critical that the garments packed inside the JC01 carton fit snugly in the carton and touch edge-to-edge with no overlap. If these guidelines are not met, the carton packing is not approved and chargebacks may apply. For more information, please see Non-Compliance Chargeback section below. In order to best fit the JC01 carton, note the below suggested fold dimensions that are ideal to fit inside the JC01 carton.
Fold Length Fold Width Notes
Option 1 Shelf Ready 11 ¾ 8 ½ 2x2 pack with overlap configuration
Option 2 Shelf Ready 10” 6 ½ 2 x 2 pack configuration
Option 3 11 12 1/2 1 x 2 pack configuration
Option 4 7 3/8 12 1/2 1 x 3 pack configuration
Option 5 11 6 ¼ 2 x 2 pack configuration
Option 6 7 3/8 6 ¼ 2 x 3 pack configuration
Option 7 7 3/8 4. 1/8 3 x 3 pack configuration
1. Bulk Carton Standards : o one solid/size color per carton. o One Mixed carton is allowed for bulk orders, unless otherwise
stated in the PO . o Garments must completely fill the carton, with no more than
0.5” of unused/empty space present inside the carton (length, width, and height) .
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2. Pre-pack Carton Standards :
o ONE pre-pack per carton. o NO mixed carton allowed o Garments must completely fill the carton, with no more than
1.0” of unused/empty space present inside the carton (length, width, and height)
3. Excluding Option 1 “Shelf Ready “, Garments may not overlap inside the carton.
4. Garments must be folded consistently and stacked uniformly 5. Maximum weight of carton may not exceed 50lbs. 6. Footwear carton size minimum is 12”L x 12”W x 4 ½”H and
maximum is 39” l x 26” w x 16 1/2”h. 7. Apparel standard carton size is JC01, the outside dimensions are 22
5/8” L x 13” W x 15 ½ ½”H. 8. Footwear carton size minimum is 12”L x 12”W x 4 ½”H and
maximum is 39” l x 26” w x 16 1/2”h. 9. Lead/First carton of all shipments must contain the physical/hard copy
of the packing list. *In order to completely fill cartons, vendors may use smaller size cartons for end of run. Such cartons may only contain one color/size.
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Full Carton Packing
It is critical for efficiency, cost savings, and quality that all cartons are packed completely full. Under-packed cartons with unused space inside will crush from the weight of heavier cartons on top of them.
Best carton fit is most important when packing garments. If there is too much space inside the length and width of a carton, garments can slide inside the carton, resulting in unused space.
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Some garments have materials and folding styles that can trap air inside the carton. For this reason, it is recommended to fill the carton to the top, and then add additional 3 or 4 layers of garments so the stacked product is slightly higher than the height of the carton.
!! Too much room in
carton width allows garments to shift
inside
!! New pack method
and additional units per carton ensure full
carton packing compliance
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Be careful not to OVER-PACK the carton during this step. If you notice any of the below signs during packing, reduce the number of units per carton.
Packing and carton fill requirements are mandatory. Please note in order to maintain/maximize fill carton fill standards, J.Crew understands that due to the full packing of cartons, there will be wrinkling of garments in transit. J Crew will charge back for not following full carton requirements. Please see additional notes below regarding best practices for carton ordering and fulfillment. If you have any questions regarding full carton packing and fitting, please reach out to your local BillerudKorsnäs representative.
!! Stack 3-4 extra layers above carton
height. Press down gently to ensure all
excess air is removed from garments.
!! CAUTION!
Watch for these signs of an over-
packed carton:
Expanded sides
Visible carton warping
Uneven
top/bottom surface
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Carton Ordering Process
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Fit Testing
Step 1: Horizontal orientation fitting
Using the JC01 carton size, first test fit using a horizontal orientation for the garments. Examples of correct horizontal configuration are below:
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EXAMPLE 1 1 X 2 pack configuration
Lay folded garments side-by-side. Ensure no overlap is present, and garments fill the carton with no more than 0.5” unused/empty space. EXAMPLE 2 2 X 3 pack configuration
Smaller garment folded sizes fit more units side-by-side. Orientation of folded garments may alternate for best fit. Ensure no overlap is present, and garments fill the carton completely with no more than 0.5” unused/empty space. EXAMPLE 3
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2 X 2 pack configuration
Garment orientation may be changed to ensure best fit. Ensure no overlap is present, garments are folded uniformly and stacked neatly, and garments fill the carton completely with no more than 0.5” unused/empty space. Be sure to fill the carton all the way to the top, then press down firmly to remove all air from the garments, and add more garments to fill the unused carton space. Place more garments and compress the product until no unused space remains. If the horizontal pack configuration meets the guidelines, carton fit is approved. Please order the full quantity of JC01 cartons needed to pack the garment PO. If the configuration does not meet the guidelines, proceed to step 2.
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Step 2: Vertical orientation fitting
If the horizontal pack configurations do not work with the garments, they may be instead packed in a vertical orientation. The best method to load a carton in a vertical pack orientation is to turn the JC01 carton on the short end. Example of correct vertical configuration is below: EXAMPLE 1 Vertical pack configuration
Example reference photo, vertical pack configuration Turn JC01 carton on the short end and stack garments neatly inside the carton, ensuring there is no more than 0.5” unused/empty space. Be sure to compress the garments to remove all air, and add more garments to ensure the carton is completely filled.
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If the vertical pack configuration meets the fitting guidelines, carton fit is approved. Please order the full quantity of JC01 cartons needed to pack the garment PO. If the configuration does not meet the guidelines, proceed to step 3. Step 3: Hybrid orientation fitting
If the horizontal and the vertical pack configurations do not work with the garments, they may be instead packed in a hybrid orientation. The hybrid orientation includes garments that are packed both horizontally and vertically. Example of correct hybrid configuration is below:
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EXAMPLE 1 Hybrid pack configuration
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Step 4: Custom carton
If the horizontal, vertical, or hybrid pack configurations do not work with the garments, they may be instead packed in a custom carton. Before you contact you BillerudKorsnäs representative to place an order for a custom carton, please complete steps 1 through 3 to ensure the JC01 carton cannot be used instead.
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Custom Carton Process
1. Based on either a horizontal, vertical, or hybrid packing method,
measure the garments to determine a needed size for the custom carton.
2. If the requested size of custom carton exists within tolerance (0.5” or 13mm), use the existing carton size.
3. If the requested size of custom carton does NOT exist within tolerance, BillerudKorsnäs will provide an unprinted sample for fit testing.
4. If the carton fit test passed, order the full quantity of custom cartons needed.
5. If the carton fit test does NOT pass, return to step 1.
End of Run Cartons
If a carton can’t be filled with product completely, then you should use the end of run carton instead, JC02. Please use this size for the last carton of a PO, if unused space remains. Carton Filling Inserts It is mandatory to maintain carton sizes that meet the minimum carton size (see above, Carton Use and Filling section) of 12”L x 12”W x 4 ½”H (apparel and footwear). In the case that product cannot fill the minimum carton size, use a carton filling insert to ensure the remainder space in the carton is filled. Examples of filling inserts below:
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Vertical space filling insert Horizontal space filling insert
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Carton Labeling//ASN and Packing List
All cartons must have an ASN label. The ASN label contains the following information: Carton # and carton count of po/shipment Garment style number PO number Color and unit count Address of Distribution Center This is the format for the ASN labels. Please refer the document titled J.Crew-Web Applications Guide. The above information will be printed on the ASN label, and NOT printed directly on the carton. An example of the barcode label is below:
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Mixed Carton Policy Please note the following Mixed Carton Policy for J.Crew orders: 1. J.Crew allows only 1 mixed carton per po#. 2. Each color and size must be packing separately into a master polybags
when packing into the carton. 3. The mixed carton is identified with a bright yellow label. Please use
Pantone Color Number 123 C (coated). Size of the sticker should be 3” x 3” See the below for color reference:
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Fragile Items
In the event that you are shipping an item that might break or get damaged during transit (for example: ceramic trays or cups) please affix a fragile sticker to each carton. It is your responsibility to implement additional changes to your inner packaging to insure no breakage or damage in transit. Stickers can be downloaded from the vendor manual page for your use during shipping. Failure to comply will result in potential chargebacks.
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Non Compliance Penalties 1. Charge back details will be to submitted accounts payable.
2. Vendor and/or agent will be notified of the charge back immediately.
3. AP will deduct payments from future invoices or request payment in thirty (30) days by check or wire transfer.
4. Reversal of a non compliance chargeback may be approved by VP Technical Services and Compliance after review .
5. Individual Chargebacks will be based on the following : # Reason VNC
Rate List
Basis
A Incorrect ASN labels-Striated Barcodes $5.00 per ctn B Incorrect ASN labels-smudged/smeared
barcodes $5.00 per ctn
C More than 1 mixed SKU carton per color $5.00 per ctn D Incorrect carton suppler $5.00 per ctn E Failure to use Carton Markings $5.00 per ctn F Incorrect Carton Markings $5.00 per ctn G Incorrect ASN labels-other $5.00 per ctn H Incorrect ASN labels-ASN on both sides of
the carton $5.00 per ctn
I Failure to meet carton construction $5.00 per ctn J Failure to limit carton weight to 45 lbs $5.00 per ctn K Incorrect/Missing Preticket/Worn ticket $1.00 per unit L Improper Ticket placement $1.00 per unit M Incorrect/Missing polybag/barcode/label $1.00 per unit N Failure to seal polybag $1.00 per unit O Failure to prepack cartons correctly $5.00 per ctn P Detail count due to pack slip carton
variance $200.00 per hour
Q No pack slip $200.00 per rcpt R Incorrect pack slip $200.00 per rcpt
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Appendix
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