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January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition Center Chief, Education Services Division OPR – OSD ATL

January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

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Page 1: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005

AIP 11

Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E)

Tim IsenbergDefense Ammunition CenterChief, Education Services Division

OPR – OSD ATL

Page 2: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 2

AIP 11

• Purpose

Provide proposal for establishing AA&E knowledge management portal (AIP 11) leveraging AIP 13 using DAC’s existing learning management system (LMS) and learning content management System (LCMS).

• Goal

Satisfy OSD requirements for AA&E Action Implementation Plan (AIP) 11 and 13 (training & knowledge management) and support the business processes and technology objectives of all 14 AIPs.

Page 3: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 3

AIP 11 AA&E Community of Practice Portal

• Aspen Suite – integrated online learning and knowledge sharing environment (compatible with SAP ERP)

– Information Management – knowledge portal management and online community’s of practice

– Collaboration Center - Online discussion environment

– Dashboard – business results, metrics, bi-directional flow with other systems and applications

– Virtual classroom

Provides AA&E Technical Solution AIPs 11 & 13

Page 4: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 4

AIP 11 (6.E) & AIP 13 (7.A) Common Tasks

• Identify organizations within the AA&E Community

– DAC can collaborate with AMC, EDCA, Navy, Marine Corps, Air Force, and AFSC collectively to develop a listing. ROM: $44,800.

• Create an AA&E Board for Training Certification and Knowledge Management

– The certification boards should include the Services, MACOMs, and other applicable organizations representing those organizations identified in Task 1. Committee chair will be critical.

– OSD (Readiness and Training) and OSD (ATL) could co-chair the certification boards with DAC as their Executive Agent. Board members would include all Military Services. ROM: $67,200.

Page 5: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 5

AIP 11 (6.E) Tasks

• Identify organizations within the AA&E Community

– DAC can collaborate with AMC, EDCA, Navy, Marine Corps, Air Force, and AFSC collectively to develop a listing. ROM: $44,800.

• Create an AA&E Board for Training Certification and Knowledge Management

– The certification boards should include the Services, MACOMs, and other applicable organizations representing those organizations identified in Task 1. Committee chair will be critical.

– OSD (Readiness and Training) and OSD (ATL) could co-chair the certification boards with DAC as their Executive Agent. Board members would include all Military Services. ROM: $67,200.

Page 6: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 6

AIP 11 (6.E) Tasks

• Identify AA&E common interests, insights, experiences, and problems to form the foundation for the community of practice.

– Key players from all AA&E stakeholders should be identified to communicate their organization’s knowledge management requirements.

– An AA&E knowledge management requirements document will be produced identifying both technical and functional needs.

– DAC will continue to use OSD’s Project Exodus knowledge harvesting methodology to capture tacit knowledge. ROM: $268,800.

Page 7: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 7

AIP 11 (6.E) Tasks

• Conduct AA&E Knowledge Management market survey

– DAC will use contractor support to conduct AA&E Knowledge Management market survey. ROM: $44,800.

• Implement AA&E Knowledge Management Community of Practice Portal

– Implementation will be based on technical solution approved by the AA&E Knowledge Management Board. Community of practice will be established using the information module of the Aspen Suite. ROM: $179,200.

• Maintain the Portal

– DAC will serve as the administrator for the portal coordinating requirements and maintenance with the AA&E stakeholders. ROM: $500,000.

Page 8: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 8

AIP 11 with AIP 13 Implementation Rough Order of Magnitude

• Knowledge Management Portal (AIP 11) - $1.05M • Training curriculum and certification (AIP 13) -

$1.08M • ROM does not include Services’ recurring estimate • ROM excludes $2.5M for additional training curricula• AIP 11 and 13 currently unfunded

Page 9: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 9

AIP 11

• AA&E Knowledge Management Portal not the same as AIP 13 effort

• DAC would require funding

• OPR is OSD-ATL

• Recommend leveraging DAC LMS effort

• Linkage protocol estimated to be $25K

Page 10: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 10

General Comments

• E2E efforts must include the DAEI and SALE consideration

• AAE Knowledge Management Portal and Learning Management System (LMS) differ

• LMS is funded

• AAE Knowledge Management Portal would require added funding

• PBD 701

Page 11: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 11

AIP 11 Recommendation

• DAC take lead for executing:

– Knowledge Management Portal (AIP 11)

– Training curriculum and certification (AIP 13)

– Army work funding with OSD $200K a year

– Workgroup assign key Service leads

Page 12: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005

AIP 13

Develop an ammunition training environment (Action 7.A.B.C)

Tim Isenberg

Defense Ammunition Center

Chief, Education Services Division

OPR - HQAMC

Page 13: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 13

AIP 13 Background

– Using OSD’s Project Exodus tacit knowledge harvesting methodology. Examples: Ammo Reset, Logistics Modernization Program (LMP) data cleansing, & Coalition Munitions Clearance program (Corps of Engineers)

– Memo of Agreement with Center for Army Lessons earned (CALL)

– Ammunition content manager for CALL’s thesaurus

– Developing ammunition taxonomy and training content object repository for ammunition training

Page 14: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 14

AIP 13 Background

• Collaborating with OSD and ARDEC on standardizations

– S1000D standards for technical publications

– Shareable content object reference model (SCORM) for distance learning

• ISO 9001:2000 certified Quality Management System

• Developing ammunition LMP training

• Currently training over 25,000 students/year at offsite training sites(all services) and 14,000 CBT/Distance Learning

Page 15: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 15

AIP 11 (6.E) & AIP 13 (7.A) Common Tasks

• Identify organizations within the AA&E Community

– DAC can collaborate with AMC, EDCA, Navy, Marine Corps, Air Force, and AFSC collectively to develop a listing. ROM: $44,800.

• Create an AA&E Board for Training Certification and Knowledge Management

– The certification boards should include the Services, MACOMs, and other applicable organizations representing those organizations identified in Task 1. Committee chair will be critical.

– OSD (Readiness and Training) and OSD (ATL) could co-chair the certification boards with DAC as their Executive Agent. Board members would include all Military Services. ROM: $67,200.

Page 16: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 16

AIP 13 Tasks

• Action 7.A:– Identify all current AA&E-related training courses to establish the

baseline for the scope and amount of safety, security, business process and systems training provided to personnel involved in the distribution of AA&E.

• Action 7.B:– Devise an overarching training curriculum for AA&E processes,

including safety, security, business rule and systems.

• Action 7.C:– Manage the AA&E training content and related reference material

that is on the AA&E Knowledge Management Portal.

Page 17: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 17

AIP 13 (7.A) Tasks

• Identify AA&E Job Functions and Types and Levels of Training Required :– The JOCG Human Resource Sub-group previously drafted a list of

knowledge, skills, and abilities (KSAs) required by personnel working in the ammunition community.

– The listing included recommended sources for training. This document requires updating.

– A needs analysis should be conducted to determine KSA’s associated with AA&E job functions.

– The results of the needs analysis will then be used to formulate a hierarchical list of training objectives supporting the AA&E job tasks. The training objectives will be categorized according to function and level of training. DAC will accomplish this task using contract support.

– The DAC has an existing training contract with SI International and Oklahoma State University that could be modified to accomplish this task and following Action 7.A tasks, where applicable. ROM: $179,200.

Page 18: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 18

AIP 13 (7.A) Tasks

• Formulate Curricula Plan and Certification Plan for Each Functional:

– The initial effort will require an analysis of the training objectives developed in Task 3 against existing curriculum. The goal would be to utilize existing curriculum, in whole or part, to the maximum extent possible to satisfy AA&E training requirements.

– The analysis may also identify existing curriculum, which could be modified to satisfy AA&E training requirements. The deliverable for Task 4 will be a matrix cross-referencing AA&E training objectives to existing training or identifying gaps that will be satisfied by new course development. DAC will use contractor support to accomplish this task. ROM: $268,800.

Page 19: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 19

AIP 13 (7.A) Tasks

• Create Straw-man Outlines of Courses Identified in the Curricula

– Task 5 will be a continuation of the matrix developed in Task 4.

– Straw-man outlines will include POIs, syllabi, etc. of existing training and development of new course architectures.

– DAC will use contractor support to accomplish this task. ROM: $134,400.

Page 20: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 20

AIP 13 (7.A) Tasks

• Determine Best Methods for Training Delivery

– Task 6 will run concurrently with Task 5. Instructor-led classroom presentations, distributive learning, and blended approaches will be considered as modes of instruction.

– An analysis of training objectives, target audience characteristics, costs, instructional design, and industry best practices will be considered in relation to the advantages and disadvantages of each approach.

– A matrix will be developed identifying the preferred delivery method for each training objective and/or course. ROM: $89,600.

Page 21: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 21

AIP 13 (7.A) Tasks

• Create Coursework– The analysis conducted in tasks 3-6 will determine the exact scope of curriculum revisions

and new course development required to support AA&E.

– DAC’s existing Multi-Service curriculum will serve as the foundation for AA&E curriculum.

– Partnerships could be established by the DAC with other DoD training institutions, under

the auspices of the AA&E Certification Board, to promote reusability and interoperability of

existing curriculum.

– OSD has already initiated policy to ensure reusability, accessibility, and interoperability of

distance learning curriculum using the Sharable Content Object Reference Model

(SCORM).

– DAC is an active participant in the fielding and use of SCORM and has established

cooperative agreements with OSD’s Advanced Distributive Learning Co-Labs.

– A notional estimate of funding required to support course development would be

approximately $2.5M (Not included in ROM).

Page 22: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 22

AIP 13 (7.A) Tasks

• Identify Process to Track Coursework Completed and Progress Toward Certification

– AA&E certification can be tracked using DAC’s existing learning management system (LMS), which communicates student and coursework to the Army Training Requirements and Resource System (ATRRS).

– ATRRS is the official Army system for tracking student data. ROM: $67,200.

Page 23: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 23

AIP 13 (7.A) Tasks

• Identify Re-certification Requirements and Procedures

– The AA&E Certification Board would need to establish the re-

certification policy.

– The duration between an employee’s initial certification and re-certification will be a critical variable to be determined by the AA&E Certification Board. ROM: $67,200.

Page 24: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 24

AIP 13 (7.A) Tasks

• Formulate Method to Track Certification Status

– DAC’s LMS has the capability to track certifications, provide status reports, and automatically report when certifications will expire. ROM: $44,800.

• Devise a Curricula and Certification Roll-out Plan – The execution plan can be accomplished incrementally as AA&E

curriculum is fielded to the AA&E community.

– The AA&E Certification Board should consider the publication of a DoD Instruction, outlining certification policy and requirements. ROM: $80,000

Page 25: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 25

AIP 13 (7.A) Tasks

• Begin Roll-Out and Training

– AA&E training will be fielded.

• Provide all Curricula and Course Material on the AA&E KM Portal

– Curricula and course materials will be available through the DAC LMS.

– A portal can be established on the AA&E KM Portal providing direct access to the LMS.

– ROM $89,600, would support the linking and protocols between DAC’s LMS and the AA&E KM Portal.

Page 26: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 26

AIP 13 (7.A) Tasks

• Periodically Review Curricula and Coursework for Requirement Modifications

– DAC will work closely with the AA&E Certification Board and AA&E community to provide the most current and technically accurate training.

Page 27: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 27

Current Progress

• Foundation has been established:

• $3.5M already invested in training system

• Fielding Aspen LMS/LCMS to host existing Single

Manager for Conventional Ammunition training

• Contractual effort with SI International, SumTotal Systems,

Oklahoma State University, Carnegie-Mellon University,

and OSD’s (P&R) Advanced Distributive Learning

• Defense Acquisition University and TRADOC have selected

Aspen system

Page 28: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 28

AIP 13

• LMS funded with IOC Mar 05

• Considers all DOD training customers

• Initial meeting 9 Dec

• AAE Certification Board

• First phase will be existing funded solution

• AAE Strategic Workgroup review – TBD

• Decision on web portal - TBD

Page 29: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 29

AIP 13 Recommendation

• DAC take lead for executing :

– Knowledge Management Portal (AIP 11) - $1.05M

– Training curriculum and certification (AIP 13) - $1.08M

– Army work funding with OSD $200K a year

Page 30: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 30

Added AIP Comments

• Submitted as OCR concerns

Page 31: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 31

AIP 9

• Enhancement of E2E processes

• Modification or replacement of DOD systems

• E2E mapping at Scott AFB in process

• AFSC’s Col Dowdy leading munitions functional portion

• DAEI has been advised

Page 32: January 25, 2005 AIP 11 Develop an on line AA&E knowledge Management Portal to achieve a “virtual AA&E one book. (Action 6.E) Tim Isenberg Defense Ammunition

January 25, 2005 32

AIP 12

• Intransit visibility

• Resource requirement for JMC

• JMC designated OCR

• OPR is OSD-ATL

• No action to date

• Cross-over potential with AIP 9 (E2E)