Japanese Business Principles and Techniques

QBI InstituteWelcome to QBI Institute Webinar on

Japanese Business Principles & Techniques

Lecture By Vijay S Shukla (Dir. QBI Institute)info@qbi.in 91-9810055734 www.qbi.in

Live from QBI Institute at NOIDA (NCR DELHI)

About The Speaker

• Vijay S Shukla• Director @ QBI Institute• BE IIT Roorkee 1994, MBA IIT Bombay 1997• Experience in Business Analysis, Client Account

Management, ERP Product Architecture, Software Product Management

• www.qbi.in, director@qbi.in, +91-9810055734

Agenda

• Japanese Business Principles • 5 Why Analysis• Toyota A3 Report• Visual Controls• Kaizen• Jidoka• Waste Elimination• Hansei• Heijunka• Nemawashi• Obeya – Big Room (Some times referred to as the War Room) the team

assembles and works here this room is full of charts and visual controls and the team works in close co0rdination and communication

• 5S

• Session Summary

Japanese Business Principles and Techniques

Japanese Business Principles – 14 Toyota Way Prinicples• Section I: Long Term PhilosophyPrinciple I Base your management decisions on a long-term philosophy even at the expense of short term financial goals• Section II : The Right Process Will Produce Right ResultsPrinciple II : Create continuous process flow to bring problems to the surfacePrinciple III : Use pull systems to avoid over productionPrinciple IV : Level Out the workload (Heijunka)Principle V: Build a culture of stopping to fix problems , to get quality right first time

Japanese Business Principles and Techniques

Japanese Business Principles – 14 Toyota Way Prinicples

Principle VI Standardised tasks are the foundation for continuous improvement and employee empowerment

Principle VII : Use Visual Controls so that no problems are hiddenPrinciple VIII : Use only reliable and thoroughly tested technology that serves your people and processes

Japanese Business Principles and Techniques

Japanese Business Principles – 14 Toyota Way Prinicples

Section III : Add value to your organization by developing your people and partnerPrinciple IX Grow leaders who thoroughly understand the work, live the philosophy and teach it to others

Principle XI Respect your extended network of partners and suppliers by challenging them and helping them improve

Japanese Business Principles and Techniques

Japanese Business Principles – 14 Toyota Way Prinicples

Section IV : Continuously solving root problems drives organizational learningPrinciple XII Go and see yourself and thoroughly understand the situation (genchi genbutsu)

Principle XIII Make decisions slowly by consensus, thoroughly considering all options, implement decisions rapidly (nemawashi)Principle XIV : Become a learning organization through relentless reflection (hansei) and continuous improvement (kaizen)

Domino’s Pizza

• There can be conflicting requirements from various stake holders.• We may need to priortize requirements and their delivery.• Business Process Steps to be followed and their implications.• Identification of Process Requirements e.g. Software should be

developed in .NET development platform• Classify requirements as per Project Module, Client Department,

Stake Holder Type etc. • Classify In Scope and Out of Scope Requirements• Establish at the preliminary level linkage between requirements and

design

Japanese Business Principles and Techniques

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