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J C t P tLb Jasper County Port Labor Analyses Analyses Prepared by the Lowcountry and Resort Islands Tourism Institute at the University of South Carolina – Beaufort June 30, 2009

JCtPtLbJasper County Port Labor Analyses...Material Movers, Hand • LQ = 2.57 • 53-5021 Captains Mates and Pilots of Water Vessels5021 Captains, Mates, and Pilots of Water Vessels

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Page 1: JCtPtLbJasper County Port Labor Analyses...Material Movers, Hand • LQ = 2.57 • 53-5021 Captains Mates and Pilots of Water Vessels5021 Captains, Mates, and Pilots of Water Vessels

J C t P t L bJasper County Port Labor AnalysesAnalyses

Prepared by the Lowcountry and Resort Islands Tourism

Institute at the University of South Carolina – Beaufort

June 30, 2009

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Table of ContentsYou can go directly to the content page by clicking on the arrow to the right of the content page number. Click on the

home button ( ) located at the lower right corner of each page to return to the Table of Contents.

I Researcher Bios 3I. Researcher Bios………………………………………. 3

II. Executive Summary…………………………………... 7

III. Location Quotient Analysis……….............................9

IV. KSA Analyses…………………………………………..19

V. Local Workforce Preparedness……………………… 41

VI. Concluding Remarks…………………………………. 49

VII. Appendix……………………………..………………… 52

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Researcher Bios

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John Salazar, Ph.D.John Salazar, Ph.D.Dr. Salazar is an Associate Professor of Hospitality Management at the University of South p y g y

Carolina - Beaufort. He is also the Director of the Lowcountry and Resort Islands Tourism Institute.

The Institute’s primary mission is to “To develop, organize, and interpret research that enables the

diverse region to enhance its goods and services that the Lowcountry provides to its tourists.” Dr.

Salazar has participated in city, county, state, regional tourism, and economic development projects in

the Southeast and Midwest. He has conducted research that has been funded by corporations,

universities, regional and state tourism bureaus, economic development agencies, various farm

bureau initiatives, and the US Department of Transportation. Some of his research includes analyzing

t i i di t i it fil b h i l i d l t d i ltourism indicators, visitor profiles, consumer behaviors, rural economic development, and regional

transportation demands. His research has been published in various journals, monographs, and

conference proceedings.

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Manuel Sanders, Ph.D.Manuel Sanders, Ph.D.Dr. Manuel Sanders received a Ph.D. in Mathematics from the University of Tennessee in 1999. y

He was named a Project NExT Fellow (Texas Section of the Mathematical Association of America) in

2000 for his interest in mathematics education reform while an assistant professor at McMurry

University. The following year he was named a KIVA Research Fellow for his continuing work in

dynamical systems. Currently, Dr. Sanders is an associate professor in the Department of Science

and Mathematics at USCB as well as serving as the Director of General Education at the university.

His publications include articles in both the areas of (discrete) dynamical systems as well as in high-

dimensional topology. Dr. Sanders has recently participated in several teacher education initiatives

l ti t i d th ti th h f d d t t iti Hi i t t ti trelating to science and mathematics through funded grant opportunities. His interests continue to

include dynamical systems and topology as well as mathematics education reform, especially as

related to teacher education and training in the P-12 setting.

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Bryan Dennis, Ph.D.Bryan Dennis, Ph.D.Bryan Dennis, Ph.D. joined USCB in 2008 as an assistant professor of business management.Bryan Dennis, Ph.D. joined USCB in 2008 as an assistant professor of business management.

He teaches business classes in strategy, business ethics, and organizational behavior Dennis earned

his accounting and MBA degrees from Virginia Tech. In 2004, he received his doctorate in strategic

management from the University of Georgia. Prior to his arrival at USCB, he was an assistant

professor at Idaho State University. Dennis is an active researcher and his primary research interest

lies in the arena of business ethics. Previously, he has published in such refereed journals as

Business and Society, Business Ethics Quarterly, Journal of Managerial Psychology, Management

Decision and Global Business and Organizational Excellence The topics of his publications includeDecision, and Global Business and Organizational Excellence. The topics of his publications include

corporate social responsibility, corporate governance, and corporate philanthropy. Dennis has 5 years

of management experience in the transportation and logistics industry.

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Executive Summary

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Executive SummaryExecutive Summary• Currently, the Lowcountry counties (Beaufort, Hampton, Colleton, and y, y ( , p , ,

Jasper) do not have an existing labor pool to support a new Jasper County

port.

• If port were to open today, labor would need to be imported from Savannah.

• Port average hourly wage exceeds the Lowcountry average hourly wage.

• Port related positions require individuals that have skills related to math,

science, reading, and social studies.

B f t C t t d t b t d t t i t t iti• Beaufort County students are best prepared to step into port positions.

• Jasper County students are rapidly improving.

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Location QuotientLocation Quotient Analyses

Utilizing the 2007 US Bureau of Labor Statistics National, State, Metropolitan, and Nonmetropolitan

Area Occupational Employment and Wage Estimatesp p y g

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Location QuotientsLocation Quotients

• Location quotient helps identify exporting• Location quotient helps identify exporting

and importing industries

Exporting industries meet local demand– Exporting industries meet local demand

– Importing industries have production levels

insufficient to meet local demandinsufficient to meet local demand

• Identifies how local industries stack up

against national averagesagainst national averages

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Location QuotientsLocation Quotients

LQ > 1 Economy is self sufficient• LQ > 1 = Economy is self sufficient

• LQ < 1 = Region needs to import

production to meet local demand

LQ 1 25 i di t t i d t• LQ > 1.25 indicates an export industry

• LQ < .75 indicates an importing

industry

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The 29 Listed Occupations for Water Transportationp p

• Bridge and Dock Tenders

• Cleaners of Vehicles

• Packers and Packagers

• Parking Lot Attendants• Cleaners of Vehicles

• Conveyor Operators

• Crane Operators

• Dredge Operator

• Parking Lot Attendants

• Pilots, Ship

• Pump Operators

• Refuse and RecyclableDredge Operator

• Excavating and Loading

• Freight and Cargo

• Gas Compressor

Refuse and Recyclable

• Sailors and Marine Oilers

• Service Station Attendant

• Ship and Boat Captains

• Hoist and Winch

• Industrial Truck

• Laborers and Freight

• Ship Engineers

• Shuttle Car Operators

• Tank, Car, Truck, and Shi

• Loading Machine

• Machine Feeders

• Mates-Ship, Boat, and Barge

• Traffic Technicians

• Transportation Vehicle

• Wellhead Pumpers

• Motorboat Operators

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Location Quotient for the Savannah MSA: P t R k d 4th N ti llPort Ranked 4th Nationally

• Savannah MSA = Bryan, Chatham, Effinghamy , , g• 53-0000 Transportation and Material Moving Occupations

• LQ = 1.41

• 53-1021 First-line supervisors/Managers of Helpers Laborers and• 53-1021 First-line supervisors/Managers of Helpers, Laborers, and Material Movers, Hand

• LQ = 2.57

• 53-5021 Captains Mates and Pilots of Water Vessels• 53-5021 Captains, Mates, and Pilots of Water Vessels• LQ = 3.78

• 53-7062 Laborers and Freight, Stock, and Material Movers, Hand• LQ = 2 13• LQ = 2.13

• 53-7021 Crane and Tower Operators• LQ = ???

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Location Quotient for the Charleston MSA P t R k d 11th N ti llMSA: Port Ranked 11th Nationally

• Charleston MSA = Berkeley, Charleston, Dorchestery, ,• 53-0000 Transportation and Material Moving Occupations

• LQ = 1.02

• 53-1021 First-line supervisors/Managers of Helpers Laborers and• 53-1021 First-line supervisors/Managers of Helpers, Laborers, and Material Movers, Hand

• LQ = .78

• 53-5021 Captains Mates and Pilots of Water Vessels• 53-5021 Captains, Mates, and Pilots of Water Vessels• LQ = 7.84

• 53-7062 Laborers and Freight, Stock, and Material Movers, Hand• LQ = 1 02• LQ = 1.02

• 53-7021 Crane and Tower Operators• LQ = 6.24

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Location Quotient for the Mobile MSA: P t R k d 37th N ti llPort Ranked 37th Nationally

• Mobile MSA = Mobile• 53-0000 Transportation and Material Moving Occupations

• LQ = 1.18

• 53-1021 First-line supervisors/Managers of Helpers Laborers and• 53-1021 First-line supervisors/Managers of Helpers, Laborers, and Material Movers, Hand

• LQ = 1.16

• 53-5021 Captains Mates and Pilots of Water Vessels• 53-5021 Captains, Mates, and Pilots of Water Vessels• LQ = 9.98

• 53-7062 Laborers and Freight, Stock, and Material Movers, Hand• LQ = 1 15• LQ = 1.15

• 53-7021 Crane and Tower Operators• LQ = 4.00

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Location Quotient for the Brunswick MSA P t i N t N ti ll R k dMSA: Port is Not Nationally Ranked

• Brunswick MSA = Brantley, Glynn, McIntoshy, y ,• 53-0000 Transportation and Material Moving Occupations

• LQ = 1.09

• 53-1021 First-line supervisors/Managers of Helpers Laborers and• 53-1021 First-line supervisors/Managers of Helpers, Laborers, and Material Movers, Hand

• LQ = .86

• 53-5021 Captains Mates and Pilots of Water Vessels• 53-5021 Captains, Mates, and Pilots of Water Vessels• LQ = ???

• 53-7062 Laborers and Freight, Stock, and Material Movers, Hand• LQ = 1 32• LQ = 1.32

• 53-7021 Crane and Tower Operators• LQ = ???

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Location Quotient for the Lowcountry South C li N t lit ACarolina Nonmetropolitan Area

• Lowcountry SC Nonmetropolitan Area = Beaufort, y p ,Colleton, Georgetown, Hampton, Jasper, and Williamsburg• 53-0000 Transportation and Material Moving Occupations

• LQ = .82

• 53-1021 First-line supervisors/Managers of Helpers, Laborers, and Material Movers, Hand

• LQ = .65

• 53-5021 Captains, Mates, and Pilots of Water Vessels• LQ = 1.80

• 53-7062 Laborers and Freight, Stock, and Material Movers, Hand• LQ = .71

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Deficient Employment Areas for the Lowcountry South C li N t lit ACarolina Nonmetropolitan Area

15 of the 29 Water Transportation Occupations were listed for the Lowcountry. Of the 15, the community needs to import labor for 11 of the listed Lowcountry occupations LQ

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Knowledge, Skills, and Abilities

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KSA AnalysesKSA Analyses• O*Net (OccupationalO Net (Occupational

Information Network)– Details for most BLS

listed Occupations• Tasks• Knowledge• Knowledge• Skills• Abilities

W k A i i i• Work Activities

– Job Training– Education

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Education

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Average Education Level of Port Employeese age ducat o e e o o t p oyees

• Education requirements for all 29 port

positionsp

– 66% require high school diploma

– 26% require some college

– 8% require a bachelor’s degree or higher– 8% require a bachelor s degree or higher

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Average Salary of Port EmployeesAverage Salary of Port Employees

• Port job average hourly wage = $17 51• Port job average hourly wage = $17.51

• Port job average annual wage = $36 413• Port job average annual wage = $36,413

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Occupation Name Annual WageBridge and Dock Tenders 39230Cleaners of Vehicles 18680Conveyor Operators 28060y pCrane Operators 40260Dredge Operator 34240Excavating and Loading 34050Freight and Cargo 51440Gas Compressor 45390pHoist and Winch 34770Industrial Truck 28010Laborers and Freight 21900Loading Machine 39080Machine Feeders 23880

Occupation and Annual Wages

Mates‐Ship, Boat, and ... 57210Motorboat Operators 32570Packers and Packagers 18310Parking Lot Attendants 18020Pilots, Ship 57210 ua agesPump Operators 39000Refuse and Recyclable 29420Sailors and Marine Oilers 32570Service Station Attendant 18290Ship Engineers 56090p gShip and Boat Captains 57210Shuttle Car Operators 40920Tank, Car, Truck, and Shi 33140Traffice Technicians 38880Transportation Vehicle 51440

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pWellhead Pumpers 36700Average Annual Wage 36413

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Hourly Average Wage Comparison: Port versus County and Lowcountry

$17.51 

$15.55 

$13 58

$16.33  $16.03 $15.40 

$

$16.00 

$18.00 

$20.00 

$13.58 

$8 00

$10.00 

$12.00 

$14.00 

$2.00 

$4.00 

$6.00 

$8.00 

$‐

Port Average Wage

Beaufort County

Colleton county

Hampton County

Jasper County Lowcountry

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Factor Analyzing KSA’sFactor Analyzing KSA s

• Factor Analysis is used to explore underlying relationships among

multiple itemsmultiple items

• Often used to explore for clusters

• Factor analysis was used to explore for commonalities among the

rated KSA content areas for the 29 port related positions

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Knowledge: 33 Content AreasKnowledge: 33 Content Areas1. Administration and Management2 Biology

18. History and Archeology 19 Law and Government2. Biology

3. Building and Construction 4. Chemistry 5. Clerical 6 Communications and Media

19. Law and Government 20. Mathematics 21. Mechanical 22. Medicine and Dentistry 23 Personnel and Human Resources6. Communications and Media

7. Computers and Electronics 8. Customer and Personal Service 9. Design

23. Personnel and Human Resources 24. Philosophy and Theology 25. Physics 26. Production and Processing

10. Economics and Accounting 11. Education and Training 12. Engineering and Technology 13. English Language

27. Psychology 28. Public Safety and Security 29. Sales and Marketing 30. Sociology and Anthropology

14. Fine Arts 15. Food Production 16. Foreign Language 17. Geography

31. Telecommunications 32. Therapy and Counseling33. Transportation

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g y

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Top 10 Knowledge Content Areas: Based R l t I ton Relevant Importance

Ranking Knowledge Content Mean

S f S1 Public Safety and Security 58%2 Mechanical 58%3 Transportation 51%4 Customer and Personal Service 51%4 Customer and Personal Service 51%5 English Language 49%6 Administration and Management 46%7 Mathematics 46%8 Education and Training 44%9 Production and Processing 43%10 Engineering and Technology 36%

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Factor Analyzing the Knowledge Content AAreas

• 2 leading factors (or clusters) emerged

– Technical Knowledgeg

– Social Knowledge

• Technical Knowledge overall relevant score = 37%

• Social Knowledge overall relevant score = 34%

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Technical Knowledge Clusterec ca o edge C uste

• Mechanical

• Physics

• Engineering and Technology

• Administration and Management

• Building and Construction

• Chemistry

• Production and Processing

• Mathematics

• Computers and Electronics

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Social Knowledge ClusterSocial Knowledge Cluster

• TelecommunicationsTelecommunications

• Geography

• Transportation• Transportation

• Personnel and Human Resources

P h l• Psychology

• Law and Government

• Public Safety and Security

• Communications and Media

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Skills: 35 Content AreasSkills: 35 Content Areas1. Active Learning 2. Active Listening 3 Complex Problem Solving

18. Operation and Control 19. Operation Monitoring 20 Operations Analysis3. Complex Problem Solving

4. Coordination 5. Critical Thinking 6. Equipment Maintenance 7 E i t S l ti

20. Operations Analysis 21. Persuasion 22. Programming 23. Quality Control Analysis 24 R di C h i7. Equipment Selection

8. Installation 9. Instructing 10. Judgment and Decision Making

24. Reading Comprehension 25. Repairing 26. Science 27. Service Orientation

11. Learning Strategies 12. Management of Financial Resources 13. Management of Material Resources 14. Management of Personnel Resources

28. Social Perceptiveness 29. Speaking 30. Systems Analysis 31. Systems Evaluation

15. Mathematics 16. Monitoring 17. Negotiation

32. Technology Design 33. Time Management 34. Troubleshooting 35. Writing

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g

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Top 10 Skills Content Areas: Based on R l t I tRelevant Importance

Ranking Skills Content Mean

1 Active Listening 69%2 Equipment Maintenance 62%3 Coordination 61%4 Critical Thinking 61%5 Speaking 61%6 Operation Monitoring 61%7 Operation and Control 61%8 Reading Comprehension 61%8 Reading Comprehension 61%9 Troubleshooting 58%10 Instructing 58%

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Factor Analyzing the Skills Content AAreas

• 2 leading factors (or clusters) emerged

– Basic Skills

– Job Specific Skills

• Basic Skills overall relevant score = 51%

• Job Skills overall relevant score = 48%• Job Skills overall relevant score = 48%

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Basic Skills ClusterBasic Skills Cluster

• Writing

• Reading ComprehensionReading Comprehension

• Mathematics

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Job Skills ClusterJob Skills Cluster

• Equipment Maintenance • Operation and Control• Equipment Maintenance

• Repairing

• Operation and Control

• Management of Material Resources

S• Installation

• Equipment Selection

• Systems Evaluation

• Operations Analysis

• Systems analysis

• Troubleshooting

• Technology Design

• Active Learning

• Operation Monitoring • Complex Problem Solving

• Learning Strategies

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Abilities: 52 Content AreasAbilities: 52 Content Areas1. Arm-Hand Steadiness 2. Auditory Attention 3. Category Flexibility 4. Control Precision

27. Number Facility 28. Oral Comprehension 29. Oral Expression 30. Originality4. Control Precision

5. Deductive Reasoning 6. Depth Perception 7. Dynamic Flexibility 8. Dynamic Strength 9. Explosive Strength

30. Originality 31. Perceptual Speed 32. Peripheral Vision 33. Problem Sensitivity 34. Rate Control 35. Reaction Time p g

10. Extent Flexibility 11. Far Vision 12. Finger Dexterity 13. Flexibility of Closure 14. Fluency of Ideas

36. Response Orientation 37. Selective Attention 38. Sound Localization 39. Spatial Orientation 40. Speech Clarity y

15. Glare Sensitivity 16. Gross Body Coordination 17. Gross Body Equilibrium 18. Hearing Sensitivity 19. Inductive Reasoning

p y41. Speech Recognition 42. Speed of Closure 43. Speed of Limb Movement 44. Stamina 45. Static Strength

20. Information Ordering 21. Manual Dexterity 22. Mathematical Reasoning 23. Memorization 24. Multilimb Coordination

46. Time Sharing 47. Trunk Strength 48. Visual Color Discrimination 49. Visualization 50. Wrist-Finger Speed

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25. Near Vision 26. Night Vision

51. Written Comprehension 52. Written Expression

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Top 10 Abilities Content Areas: Based on R l t I tRelevant Importance

Ranking Abilities Content Mean

1 Problem Sensitivity 63%2 Control Precision 63%3 Near Vision 61%4 Multilimb Coordination 60%5 O l C h i 59%5 Oral Comprehension 59%6 Oral Expression 59%7 Manual Dexterity 57%8 Arm-Hand Steadiness 57%8 a d S ead ess 57%9 Depth Perception 55%

10 Speech Clarity 55%

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Factor Analyzing the Abilities Content AAreas

• 2 leading factors (or clusters) emerged

– Physical Abilities

C– Cognitive Abilities

• Physical Abilities overall relevant score = 49%Physical Abilities overall relevant score 49%

• Cognitive Abilities overall relevant score = 46%

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Physical Abilities ClusterPhysical Abilities Cluster

• Rate Control • Manual Dexterity• Rate Control

• Control Precision

• Manual Dexterity

• Multilimb coordination

• Reaction Time

• Response Orientation

• Auditory Attention

• Hearing Sensitivity

• Arm-Hand Steadiness • Wrist-Finger Speed

• Finger Dexterity

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Cognitive Abilities ClusterCognitive Abilities Cluster

• Written Expression • Problem Sensitivity

• Written Comprehension

• Originality

• Fluency of Ideas

• Speech Clarity

• Flexibility of Closure

• Speed of ClosureFluency of Ideas

• Inductive Reasoning

• Oral Expression

Speed of Closure

• Perceptual Speed

• Speech Recognition

• Oral Comprehension

• Category Flexibility

• Deductive Reasoning

• Visual Color Discrimination

• Memorization

• Number Facility

• Information Ordering

• Mathematical Reasoning

• Visualization

• Selective Attention

• Time Sharing

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Time Sharing

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Local WorkforceLocal Workforce Preparedness

Economic Development in Partnership with EducationPartnership with Education

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School District Performances in the L l 4 C t R iLocal 4-County Region

R i i l d B f C ll J• Region includes Beaufort, Colleton, Jasper,

Hampton 1, and Hampton 2 School Districts

• Performance Measured on Palmetto

Achievement Challenge Tests (PACT) anAchievement Challenge Tests (PACT), an

assessment mandated by the South Carolina

Education Accountability Act of 1998 and the

federal No Child Left Behind Act of 2001

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Basic InformationBasic Information

PACT is a standards-based accountability

measurement of student achievement in

four core academic areas - English

language arts (ELA), mathematics, science,

and social studies. The PACT items are

aligned to the South Carolina curriculum

t d d d l d f h di i listandards developed for each discipline.

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Some Bad News in 2008Some Bad News in 2008• All districts lag behind state

averages in Reading, Mathematics,

Science, and Social Studies as

measured on PACTmeasured on PACT

• All districts below state average on

SAT

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Percent of Students Meeting Minimum E t ti (PACT)Expectations (PACT)

County Reading Math Science Social StudiesBeaufort 74% 73% 63% 67%Colleton 63% 65% 57% 58%Jasper 52% 47% 34% 44%H t 1 68% 67% 61% 63%Hampton 1 68% 67% 61% 63%Hampton 2 49% 52% 35% 53%SC Average 76% 76% 67% 71%SC Average 76% 76% 67% 71%

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2007 SAT Scores by County2007 SAT Scores by County

435

462

433

478

428

452

868

940

Lowcountry Average

SC Average

391

397

373

404

384

400

763

801

HAMPTON 2

JASPER

2007 Composite Score

Writing

Math

461

455

468

450

450

449

929

905

COLLETON

HAMPTON 1

Math

Critical Reading

469470

457939

0 100 200 300 400 500 600 700 800 900 1,000

BEAUFORT

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Some Positive AspectsSome Positive Aspects• All Districts exhibit improvement in ExitAll Districts exhibit improvement in Exit

Exam Passage Rates

• 4 of 5 Districts show an improvement in4 of 5 Districts show an improvement in

percentage of students enrolled in AP/IB

Programs from 2007g

• Almost 1/3 of Beaufort County Students

now enrolled in AP/IB Programsg

• SAT scores are up in Beaufort and Jasper

Districts from 2007

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Bottom LineBottom Line• For a highly-qualified workforce, local

student averages lag behind the state in

the basic competencies of Reading, Writing

and Arithmeticand Arithmetic

• While qualified workers are dispersed

throughout the region, the Beaufort and oug ou e eg o , e eau o a d

Hampton I districts are currently better

preparing students with the educational

skills needed

• The Jasper district exhibits signs of

i i th t idl

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improving the most rapidly

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Concluding Remarksg

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Concluding Remarks• The SC Lowcountry (Beaufort, Hampton, Jasper, Colleton Counties) do not have

Concluding RemarksThe SC Lowcountry (Beaufort, Hampton, Jasper, Colleton Counties) do not have

existing personnel to support the port positions.

• The new port will have to draw personnel from the existing Savannah port labor pool.p p g p p

• If the new port needs to recruit from outside of the region, the attractiveness of the

SC Lowcountry region and the state of the overall economy will assist in the

recruitment process.

• The port average hourly wage exceeds the Lowcountry average hourly wages.

• Most of the needed KSAs are interchangeable from port to port (i.e., there’s no

difference between operating a cargo crane in San Diego or Jasper). This will assist

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employee recruitment efforts as very few location specific KSAs will be needed.

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Concluding Remarks• Technical and social knowledge are relevant to port employment

Concluding Remarks• Technical and social knowledge are relevant to port employment.

• The 3 R’s are required skills.

• Cognitive abilities are important to the job.

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Appendix

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Knowledge Content Areas and Descriptions

Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Biology: Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

Building and Construction: Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Chemistry: Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records stenography and transcription designing forms and other office procedures and terminologyand records, stenography and transcription, designing forms, and other office procedures and terminology.

Communications and Media: Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software including applications and programminghardware and software, including applications and programming.

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Design: Knowledge of design techniques tools and principles involved in production of precision technical plans

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Design: Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

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Knowledge Content Areas and Descriptions

Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Fine Arts: Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Food Production: Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Foreign Language: Knowledge of the structure and content of a foreign (non-English) language including the meaning f fand spelling of words, rules of composition and grammar, and pronunciation.

Geography: Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

History and Archeology: Knowledge of historical events and their causes, indicators, and effects on civilizations and ltcultures.

Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

M h i l K l d f hi d t l i l di th i d i i d i t

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Mechanical: Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

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Knowledge Content Areas and DescriptionsMedicine and Dentistry: Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Philosophy and Theology: Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

Physics: Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.

Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

P h l K l d f h b h i d f i di id l diff i bilit lit dPsychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local state or national security operations for the protection of people data property and institutionseffective local, state, or national security operations for the protection of people, data, property, and institutions.

Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Sociology and Anthropology: Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

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migrations, ethnicity, cultures and their history and origins.

Telecommunications: Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

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Skills Content Areas and Descriptions

Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening: Giving full attention to what other people are saying taking time to understand the points beingActive Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Coordination: Adjusting actions in relation to others' actionsCoordination: Adjusting actions in relation to others actions.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Equipment Maintenance: Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.maintenance is needed.

Equipment Selection: Determining the kind of tools and equipment needed to do a job.

Installation: Installing equipment, machines, wiring, or programs to meet specifications.

Instructing: Teaching others how to do something.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the mostJudgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Management of Financial Resources: Determining how money will be spent to get the work done and accounting for

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Management of Financial Resources: Determining how money will be spent to get the work done, and accounting for these expenditures.

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Skills Content Areas and Descriptions

Management of Material Resources: Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Management of Personnel Resources: Motivating developing and directing people as they work identifying the bestManagement of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Mathematics: Using mathematics to solve problems.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective actionor take corrective action.

Negotiation: Bringing others together and trying to reconcile differences.

Operation and Control: Controlling operations of equipment or systems.

Operation Monitoring: Watching gauges, dials, or other indicators to make sure a machine is working properly.

O ti A l i A l i d d d t i t t t d iOperations Analysis: Analyzing needs and product requirements to create a design.

Persuasion: Persuading others to change their minds or behavior.

Programming: Writing computer programs for various purposes.

Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or fperformance.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Repairing: Repairing machines or systems using the needed tools.

Science: Using scientific rules and methods to solve problems.

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Skills Content Areas and Descriptions

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

S ki T lki t th t i f ti ff ti lSpeaking: Talking to others to convey information effectively.

Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance relative to the goals of the systemcorrect performance, relative to the goals of the system.

Technology Design: Generating or adapting equipment and technology to serve user needs.

Time Management: Managing one's own time and the time of others.

Troubleshooting: Determining causes of operating errors and deciding what to do about it.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

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Abilities Content Areas and Descriptions

Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting soundsAuditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.

Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.

Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positionspositions.

Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.

Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

Dynamic Flexibility: The ability to quickly and repeatedly bend stretch twist or reach out with your body armsDynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting) or toExplosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

Far Vision: The ability to see details at a distance.

Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp

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Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

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Abilities Content Areas and Descriptions

Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important notFluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Glare Sensitivity: The ability to see objects in the presence of glare or bright lighting.

Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motionwhole body is in motion.

Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.

Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.

Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)finding a relationship among seemingly unrelated events).

Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp manipulate or assemble objectsgrasp, manipulate, or assemble objects.

Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.

Memorization: The ability to remember information such as words, numbers, pictures, and procedures.

Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting standing or lying down It does not involve performing the activities while the whole body is in

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one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

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Abilities Content Areas and Descriptions

Near Vision: The ability to see details at close range (within a few feet of the observer).

Night Vision: The ability to see under low light conditions.

N b F ilit Th bilit t dd bt t lti l di id i kl d tlNumber Facility: The ability to add, subtract, multiply, or divide quickly and correctly.

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression: The ability to communicate information and ideas in speaking so others will understand.

Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other This ability also includes comparing a presented object with a remembered objectother. This ability also includes comparing a presented object with a remembered object.

Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changesRate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

Response Orientation: The ability to choose quickly between two or more movements in response to two or more

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Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

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Abilities Content Areas and Descriptions

Selective Attention: The ability to concentrate on a task over a period of time without being distracted.

Sound Localization: The ability to tell the direction from which a sound originated.

S ti l O i t ti Th bilit t k l ti i l ti t th i t t k h th bj tSpatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.

Speech Clarity: The ability to speak clearly so others can understand you.

Speech Recognition: The ability to identify and understand the speech of another person.

Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.

Speed of Limb Movement: The ability to quickly move the arms and legs.

Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.

Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.

Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.

Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

W i t Fi S d Th bilit t k f t i l t d t f th fi h d d i t

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Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

Written Comprehension: The ability to read and understand information and ideas presented in writing.

Written Expression: The ability to communicate information and ideas in writing so others will understand.

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Preliminary Report Prepared By:Preliminary Report Prepared By:

John Salazar Ph DJohn Salazar, Ph.D.

Manuel Sanders, Ph.D.

Bryan Dennis, Ph.D.

Contact Information

Phone: 843-208-8217Phone: 843 208 8217

Email: [email protected]