JDA Professional Services, Inc. MISSO IT Hiring Trends & Interview Tips 2008 by James Del Monte CPC, CERS JDA Professional Services, Inc

JDA

Professional Services, Inc.

MISSO MISSO

IT Hiring Trends IT Hiring Trends &&

Interview Tips Interview Tips 20082008

by James Del Monte CPC, CERSby James Del Monte CPC, CERSJDA Professional Services, Inc.JDA Professional Services, Inc.

JDA


Agenda Agenda

• You You • Me Me • You and Me You and Me

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“ . . . Almost 100% of a managers success comes from hiring and retaining good people. Good people don’t make the difference - they are the difference“

- James Del Monte- James Del Monte

JDA


AgendaAgenda

• Overview of JDA • Current Trends• Future Trends• Taking Personal Inventory • Packaging Your Skills• Selling Yourself 101• The Hard Questions• Questions

JDA


What JDA Does. . .What JDA Does. . .JDA provides clients with a full full complement complement of information of information technology professionals.technology professionals.Our services are designed to meet Our services are designed to meet the unique and changing the unique and changing requirements of our clients.requirements of our clients. Full-Time Staffing

Contract /Temporary Staffing

Special Projects Staffing

JDA

JDA


““Success is to be measured not so Success is to be measured not so much by the position that one has much by the position that one has reached in life as by the obstacles reached in life as by the obstacles that one has overcome while trying that one has overcome while trying to succeed.”to succeed.”

- Booker T Washington- Booker T Washington

SuccessSuccess

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Law of Supply and DemandLaw of Supply and Demand

The demand for skilled professionals peaked 4Q99 and has decreased, bottoming out 3Q03. The current cycle indicates that

once again there are more positions than skilled professionals, and this is projected to continue past 2010.

Labor Surplus vs. Skill Shortage

1984

1995

2Q01

4Q04

Demand Bottomed

4Q99

Demand Peaked

Demand Bottomed Supply

Demand

1989 3Q03

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The job market has shifted from an Employer’s MarketEmployer’s Market to a Job Seeker’s MarketJob Seeker’s Market - to a Combination MarketCombination Market.

Candidate

Candidate

Candidate

Position

Position

Position

Position

Candidate

2000 - 20032000 - 20032000 - 20032000 - 2003 2004 - 20102004 - 20102004 - 20102004 - 2010

Market ShiftMarket Shift

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Job Creation

1 million new IT positions from 2004 – 2014 that’s a 30% increase(BLS)

Labor Surplus vs. Skill Labor Surplus vs. Skill ShortageShortage

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DisconnectDisconnect

28018

3188133583 33848

2779424640

18046

0

5000

10000

15000

20000

25000

30000

35000

40000

Fall 99 Fall 00 Fall 01 Fall 02 Fall 03 Fall 04 Fall 05

IT employment levels exceeds pre recession or pre-bust levels. New college enrollment for MIS, CIS, and CS students from 99 to fall 00 increased 13.8% from 28,018 to 31,881 and remained at record highs through 2002. New enrollment numbers plummeted 17.9% from 02 to 03 and another 26.8% to 18,046, the lowest number on record.

Employment of workers in IT Occupations

3,150,000

3,250,000

3,350,000

3,450,000

3,550,000

3,650,000

3,750,000

Source: National Association of Computer Consultant Businesses (www.naccb.org)

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• Will come from companies with less than 100 employees

• In Houston there are less than 4,000 companies with over 100 employees

• These companies need the same services as large companies - just not all the time

80% of Job Growth80% of Job Growth

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SSelling Yourselfelling Yourself

“It is better to be prepared for an opportunity and not have one than to have one and not be prepared.”

– Whitney Young JR

JDA

Professional Services, Inc.Interviewing Tips & TechniquesInterviewing Tips & TechniquesAsk not what your company can do for you but

what you can do for your company

• Goals – Yours - Theirs

• Know Yourself– Why You

• Prepare– Research

• Seek to Understand

• Me vs You Questions

• Hard Questions – Money

• Closing– Asking for it

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True or FalseTrue or False• The person with the best skills gets the job?• The best interviewer gets the job?• The person that’s the best fit gets the job?• Most interviewers are not professional

interviewers and are uncomfortable?• Good preparation is key to a successful

interview? • It is better to have experience than to know

someone?

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What Makes a SuccessfulWhat Makes a Successful Employee

• Showing up• Being ready to work• Doing what it takes• Ability to learn and take on

more• Plays well with others• Attitude - positive optimistic

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AttitudeAttitude

• Success is creating a state of mind Success is creating a state of mind that allows you to achieve that allows you to achieve whatever it is you want.whatever it is you want.

• When a man is gloomy, everything When a man is gloomy, everything seems to go wrong; when he is seems to go wrong; when he is cheerful, everything seems right! cheerful, everything seems right! Proverbs 15:15Proverbs 15:15

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4 Generations4 Generations

• > 46 Depression WWII> 46 Depression WWII• 47 - 64 Baby Boomers47 - 64 Baby Boomers• 65 - 85 Generation X65 - 85 Generation X• 86 - 05 Generation Y or 86 - 05 Generation Y or

millennialmillennial

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Generation PerceptionGeneration Perception • StrengthsStrengths• ConnectedConnected• Networking with othersNetworking with others• Multi-taskingMulti-tasking• Team players – Team players –

collective action collective action • Structured workersStructured workers• Complex problem Complex problem

solvingsolving• Traditional valuesTraditional values• Desire to succeed Desire to succeed • Tech savvy Tech savvy • Heroic spirit Heroic spirit • Tenacious Tenacious

• WeaknessesWeaknesses• Catered to Catered to • Work habitsWork habits• Attention spanAttention span• Immediate gratificationImmediate gratification• Need for feedbackNeed for feedback• 80% turn over first year80% turn over first year• Grade inflation / abilities Grade inflation / abilities • No independent No independent

responsibilityresponsibility• Unrealistic expectation Unrealistic expectation • Lack of patience Lack of patience • Inexperience in life skills Inexperience in life skills

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Skills CIO’s Look ForSkills CIO’s Look For Personal InventoryPersonal Inventory

• Business/Functional• Project Management• Communication - written and oral• Presentation • Problem Solving• Critical Thinking • Leadership• Organization Skills• Time Management• Attention to Detail• Learning Ability• Flexibility

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Interpersonal Skills Interpersonal Skills • Navigation and filter skills Navigation and filter skills • Relationship building in multi cultural Relationship building in multi cultural

environment environment • Learn to learn Learn to learn • Connecting the dots Connecting the dots

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Strengths & WeaknessesStrengths & Weaknesses• List your top threeList your top three• Give an example of eachGive an example of each• Why would this matter to meWhy would this matter to me

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Types of InterviewsTypes of Interviews

•Biographical – resume verification

•Functional – what do you do?

•Accomplishment – what have you done?

•Behavioral – tell me about a time?

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Tell me about yourselfTell me about yourself? Product DefinitionProduct Definition

•30 second introduction30 second introduction

– 2 line summary of experience2 line summary of experience

– 2 lines of career highlights 2 lines of career highlights

– 2 lines of what you want to do next 2 lines of what you want to do next

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The Money QuestionThe Money Question

$$ The market sets the $$ The market sets the price $$ price $$

Ask and you shall receive

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Besides money what is important to you?Besides money what is important to you?

• First review and history for increasesFirst review and history for increases• Promotions and career pathPromotions and career path• First assignment First assignment • Training and certifications Training and certifications • Bonuses and incentives Bonuses and incentives • Benefit package – cost and coverage Benefit package – cost and coverage • Flexibility Flexibility • LocationLocation• Telecommuting Telecommuting • Access to management Access to management

Total PackageTotal Package

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Compensation Package ComponentsCompensation Package Components

• Base salaryBase salary• Signing bonusSigning bonus• Group bonusGroup bonus• Project bonusProject bonus• Hot skill bonusHot skill bonus• Clothing bonusClothing bonus• Travel bonus Travel bonus • Early reviewsEarly reviews• Expense accountExpense account• Company carCompany car• Stock or stock optionsStock or stock options• Retirement plansRetirement plans• 401k401k

• Titles Titles • Office space Office space • Parking – bus passes Parking – bus passes

van pools van pools • Flexible schedulingFlexible scheduling• TelecommutingTelecommuting• EquipmentEquipment• Training/tuitionTraining/tuition• Out of town tripsOut of town trips• Extra/early vacationExtra/early vacation• Family daysFamily days• Day careDay care

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Asking for the job –closing the Asking for the job –closing the dealdeal

• Summary statementSummary statement• What is the next stepWhat is the next step• Will you be making me an offerWill you be making me an offer• I am interested in working for youI am interested in working for you• Is there any reason why you won’t be making Is there any reason why you won’t be making

me an offerme an offer

Moving the Interview Moving the Interview ForwardForward

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Who’s Hiring Who’s Hiring Interns & Entry LevelInterns & Entry Level• Big Oil & Gas• Mercer• Hewitt• Chase Com• Getronics• Convergys • HP• Engineering & Construction • Out Source Companies

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#1 Suggestion by #1 Suggestion by ExecutivesExecutives

•Learn the Business

Your biggest asset? = ability to make money – this will take constant training and upgrading – invest both time and money in oneself. You have to INVEST in your biggest asset! Think ROI.

JDA


Advice from CIO’sAdvice from CIO’s• Develop your personal network• Specific technology can be learned as needed• In the fast changing technology, knowledge, ability,

skills and habits are all combined to make a career • Make sure that all strategic plans are tied to a

technology plan• Have personal integrity, be humble, be frank and honest• Get technical, stay intellectual and put in more than you

take out while you are in a career building mode.• Look for mentors to help you improve. • Be aggressive in ways to help the business (don’t just

wait for someone to give you work). • Half of everything you know today will be obsolete in

three years.• Maintain a healthy balance between self, family and

work. Laugh a lot and eat your vegetables.

JDA


701 North Post Oak RoadSuite 610

Houston, Texas 77024-3818

Phone: 713/548-5400www.jdapsi.com

Contract and Full-time Staffing Information Technology Staffing Specialists Consulting and Special Projects

Documents

JDA Professional Services, Inc. MISSO IT Hiring Trends & Interview Tips 2008 by James Del Monte CPC, CERS JDA Professional Services, Inc