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1460ParkDr.630-730-0659MarsHill,NC28754
Seasoned business and data analyst with over 15 years’ experience. Expert Microsoft Excel knowledge with emphasis in the organization of data gathering,
migrating and analysis. Professional self-starter who brings a positive attitude to the workplace.
SUMMARY OF QUALIFICATIONS
Experienced business and data analyst with extracting, aggregating and converting data (ETL). Emphasis on quality assurance.
Ability to quickly analyze and synthesize large volumes of data using Excel / SQL/Access, Tableau etc.
Expert with MS Excel (pivot tables, vlookups, IF statements, slicers etc.), MS Access & AS400.
Seasoned Project Manager with over 15 years’ experience implementing and supporting a wide range of applications.
Robust background in reporting including dashboard creation.
Proficient with modifying and running SQL queries.
Conversant with hardware and software implementation as well as Tier I & II IT support.
Results driven problem solver.
Excellent interpersonal and communications skills – both written and verbal.
Enthusiastic and motivational team player.
Demonstrated, ambitious and independent self-starter. Always has a positive attitude.
Experience
October 2014 – Present |Project Manager
ACF Technologies| Asheville, NCProject Management of Branch, Small Enterprise and Large Enterprise level Queuing
Software Implementations
Analysis of business workflow and functions using MS Excel, Visio and Tableau.
Documentation of business requirements.
Extract, aggregate and analyze data using MS Excel and Tableau.
Deliver requirements analysis, identify scopes, allocate resources while managing time, budget, project plan and schedule, status reporting, and milestone achievements.
Collaborate with sales management to provide customer portfolio support.
Coordinate and manage multiple teams to ensure an organized delivery and implementation of a software solution.
Supervise continuous improvement ensuring a high level of performance for client organizations and their previous implementations.
AUGUST 1999 – MARCH 2014 |OPERATIONS COORDINATOR / 2ND TIER IT GURU
Graphic Packaging | Atlanta, GABusiness and Data analyst for multiwall packaging division
Extracted, aggregated and analyzed data using MS Excel and Tableau.
Assembled large and complex MS Excel workbooks using expert level pivot tables, IF statements, Vlookups and additional macros.
Created Dashboards in order for key metrics reporting.
ETL skills. Converted data to be used in specific file formats such as csv, txt, etc.
Responsible for sales commission statistic gathering and analysis.
Built and maintained sales commission model.
Sales commission statistic gathering and reporting along with all sales analysis reporting.
Collaborated with sales management providing customer portfolio support as well as managing all customer reporting requests
Amassed finished goods and inventory figures to provide reporting to division management.
Analyzed division production data in order to create manufacturing schedules.
2nd Tier IT Support including server maintenance and customer support.
Created and produced SQL queries thru AS400.
Accomplishments
Department of State – Managed a world-wide overhaul of the existing queuing system installed in the overseas embassies and domestic passport offices.
Navel Health Clinic Quantico Virginia – Successfully implemented an upgrade and expansion of the existing pharmacy queueing system emphasizing on management of all hardware install and development work.
North East Medical Services – Successfully implemented a new clinic wide queuing system with additional management of all hardware installation and development work.
Decreased corporate annual wireless expenses by eliminating MIFI devices in the field, replacing them with personal hot spots instead.
• Saved the division approximately $15,500 annually
Spearheaded the migration of all sales reporting to electronic methods
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• Reduced approximately $3,500 annually on paper and shipping costs
Accelerated turnaround time for commission reimbursement by revamping the sales incentive program model.
Instrumental in the integration of a new corporate computer image plant wide.
Coordinated a printer support program moving all printer supplies and support to centralized methods.
• Reduced approximately $50,000 annually on supply and support costs
Managed the installation of a new plant wide wireless network
Supported division informational systems.
Software Experience: Advanced Access, Excel Expert, Advanced PowerPoint and Project, Advanced Word, Visio, Adobe Writer, AS400, Salesforce, SharePoint, BPCS, SAP, QuickBooks, Fishbowl and more.
Education
College of DuPage – 1990 – 1993
Please visit my LinkedIn page at:
https://www.linkedin.com/pub/jennifer-harrison/12/9/901
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