Jennifer Fong

The Power of Social Media

Spanish Translation

Download Today’s Slides and Handout

http://JenFongSpeaks.com/JAFRA

Why I Got Started With Social Media

What Can Social Media Do For My Business?

More Consistent Follow-Up

Referrals

More Prospects

Better Customer Service

Better Team Support

Time Management

Set a timer!

Decide how long

List your tasks

Social Media Tools

The Language of Facebook

• Profile – A personal account on Facebook

• Page – A business presence on Facebook

• Group – A community on Facebook built around a

specific topic; can be private

Start with a PROFILE – It’s the

best place to build relationships.

Who Sees What on Facebook?

News Feed Profile

Privacy Settings

Opt In for Business

Will You Opt In?

Effective Posts - Profile

Effective Posts - Page

Social Media Etiquette

• Be kind

• Type in sentence case (NOT ALL CAPS)

• Only promote your business in your

own spaces

– The corporate JAFRA Facebook page is

for everyone’s customers

• Respect privacy and ownership

• Remember who might see what you post

JAFRA and You Online

Remember it’s PUBLIC!

Use the Customer

Relations Team

Share…in the Right Place

If You Have Questions…

http://facebook.com/JenFongSpeaks