Jetta International, Inc. Jetta International, Inc. Company ProfileCompany Profile

A Professional Notebook PC Supplier Since 1991A Professional Notebook PC Supplier Since 1991

www.jetta.com

The Fact SheetThe Fact Sheet

Established in 1991Established in 1991 Located in NJLocated in NJ Annual sales 10 millionsAnnual sales 10 millions Current employee 20Current employee 20 Facility 10,000 sq-ftFacility 10,000 sq-ft

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Management & StaffManagement & Staff

Current management in place since Current management in place since 19911991

Average employee seniority : 9 yearsAverage employee seniority : 9 years RMA: 3RMA: 3 Tech Support: 2Tech Support: 2 Assembly: 4Assembly: 4 Sales: 4Sales: 4 Other: 7Other: 7

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Software SystemSoftware System

Jetta 2000Jetta 2000 An unique program designed for An unique program designed for

notebook RMA purposenotebook RMA purpose Built-on Oracle databaseBuilt-on Oracle database Windows 2000 Advanced ServerWindows 2000 Advanced Server Running on .ASP (standard Running on .ASP (standard

Internet Code)Internet Code)

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Jetta 2000 CapabilityJetta 2000 Capability

RMA RequestRMA Request RMA repair record keepingRMA repair record keeping RMA Status Checking by RMA#RMA Status Checking by RMA# RMA Tracking (UPS) by RMA#RMA Tracking (UPS) by RMA# Extended Warranty Tracking by Extended Warranty Tracking by

SN#SN#

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Jetta 2000 Capability continueJetta 2000 Capability continue

Repair parts statistic for future Repair parts statistic for future parts preparation or forecastparts preparation or forecast

Repair record knowledgebase for Repair record knowledgebase for repair technician trainingrepair technician training

Capable of creating partner Capable of creating partner account for partners to use the account for partners to use the same system no matter where same system no matter where they arethey are

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Jetta 2000 Capability continueJetta 2000 Capability continue

The Jetta 2000 program was The Jetta 2000 program was designed base on the Jetta’s real designed base on the Jetta’s real notebook repair service notebook repair service experience since 2000.experience since 2000.

The most important is it works. The most important is it works.

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How partner account work?How partner account work?

Login to Jetta 2000 by assigned Login to Jetta 2000 by assigned login ID and passwordlogin ID and password

Limited access to Jetta 2000 for Limited access to Jetta 2000 for RMA# issuing, creating, keeping, RMA# issuing, creating, keeping, tracking and share the repair tracking and share the repair knowledgebaseknowledgebase

Partner can also check extended Partner can also check extended warranty status warranty status

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What’s the purpose of partner What’s the purpose of partner account?account?

For branch offices, distributors or For branch offices, distributors or dealers to issue RMA#, Keep RMA dealers to issue RMA#, Keep RMA records, Check RMA Status and records, Check RMA Status and Tracing the shipmentTracing the shipment

Collect data directly between Collect data directly between sellers and customerssellers and customers

Different level password see Different level password see different contentdifferent content

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Jetta’s CapabilityJetta’s Capability

In the past 14 years, Jetta has In the past 14 years, Jetta has been built solely upon one been built solely upon one purpose – to service notebookpurpose – to service notebook

Through our Jetta 2000 program, Through our Jetta 2000 program, we can turn on all branch offices we can turn on all branch offices or distributors or dealers to be or distributors or dealers to be call centers or even better a call centers or even better a service centers at local. service centers at local.