Aug. 2012 toJune 2014

Transfer: Information TechnologyWilliam Rainy Harper College - Palatine, IL

IT ProjectJan. 2016 toMay 2016

IRL – This was a web application that allowed users the ability to hang out In Real Life.Source Code: Worked with a team member to set up a continuous deployment pipeline by

creating

PROFESSIONAL SUMMARY

JIGAR PATEL

Elk-Grove Village, IL 60007Cell: 224-305-7990 - Jpatel74@Hawk.IIT.edu

https://www.linkedin.com/in/jigar-patel-b685b498

Dedicated and motivated Information Technology and Management Student, seeking an entry level system administrating position to apply my strong skills and educational knowledge in a technical

environment. EDUCATIONAug. 2015 to

Dec. 2016

Bachelor of Information Technology and ManagementIllinois institute of Technology - Chicago, ILContinuing Education in Information Technology and Management3.40 Cumulative GPA | 3.58 Major GPA

Aug. 2016 toCurrent

Aug.2016 to Current

EmploymentMay 2015 to

June 2016

Sep. 2011 toJuly 2012

scripts for an automation Eucalyptus deployment

Implemented IIT’s Single Sign on services using Jasig’s phpCAS and OTS authentication

Member

of Development and Operations teams to build, deploy, monitor applications and environments

Installed, Deployed and maintenance of IRL application on Apache2 web server

o Implements SSL cert’s using Let’s Encrypt, Configured DHCP files to bind DNS

o Created a Vagrant Script for all developers to have a local copy of deployment

Developed features such as Read Only mode, SQL Dumping as an admin, Added Admin functions so accounts can be maintained and other features found on GitHub.

ECC – This is a web application to serve IIT’s Ethic’s collection of code. Develop the web application using Vagrant Ubuntu Xenial machine with Ruby

5 Set up and maintained Ubuntu system so the developer can see chances in real

life Replicate the production database on a local development machine

AWS – Fully redeployable infrastructure built on bash using Amazon’s Web Services. Launch and configure EC2 instances automatically to replicate initially state of

launch Created a three-tier infrastructure with a AWS Load Balancer, auto configuring

EC2 Instances and RDS Database Maintained various Security Groups to make sure all systems communicate with

each other without being vulnerable to attacks

AOTS Queue Manager / PHP Developer and SQL Database Admin.AT&T Inc. – Arlington Heights, IL Customer support specialist responsible for on-boarding, training, and high priority

escalationso Trained new hires to support the using AT&T content management toolso Got a bank customer directly to a technician so they face the least amount of

down time Mentored new and existing agents with troubleshooting steps for AT&T Connect

Software Worked on User Acceptance Testing on future release of management software

o Helped developers implement needed steps to troubleshoot for other agents Manage and maintained development of PHP backend for dynamic database driven

websiteo Managed to remove 100’s of non-needed tables and code from the function

website without having any downtime Created tools for managers to generate different monthly reports including

call monitored, occurrences, legal question

Student Computer AssistanceConant High School – Hoffman Estates, IL Ensured proper installation of cables, operating systems and software Participated in special projects, external audits, evaluations and process improvements Collaborated with district to plan and implement new technology Ensured proper release and maintenance of all systems