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Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor University of Washington 1

Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

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Page 1: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Jim Stout, MD, MPH A. Chris Olson, MD, MHPAProfessor of Pediatrics President

University of Washington Washington Chapter of the AAPClinical Professor

University of Washington

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Page 2: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Value of Primary Care Medical Home Model Care Coordination Family-Centered Care Quality Improvement

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Page 3: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Undervaluing E&M Codes predominately provided by PCP’S

RVU’s determinations that overvalue some services/procedures to the detriment of other services in Medicare’s budget neutral system

Not paying for those services required to allow the PCP to provide patient-focused, longitudinal, coordinated care.

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Page 4: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Cuts to reimbursement that disproportionately adversely impact primary care physicians

Providing incentives for volume of services with no regard to the quality or efficiency of the clinical service provided

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Page 5: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

“The collapse of primary care will result in our health care system becoming increasingly fragmented, over-specialized, and inefficient – and lead to poorer quality, higher costs, reduced access, and increased patient dissatisfaction.” Reform of the Dysfunctional Healthcare Payment and Delivery System American College of Physicians, A position paper. 2006

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Page 6: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

States with higher ratios of primary care to specialty care have better health outcomes.

Areas with more specialists have higher per captia Medicare spending

Increase in primary care physicians is associated with a significant increase in quality of health services, as well as a reduction in costs.

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Page 7: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Cross national comparisons indicate that nations with stronger primary care infrastructures have lower rates of premature births, deaths form treatable conditions, and post neonatal mortality.

Studies have repeatedly demonstrated that the vast majority of Americans prefer a sustained relationship with a primary care provider.

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Page 8: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Primary care oriented countries achieve notably better outcomes for health in early childhood: low birth weight rations, postneonatal mortality, infant mortality, and child mortality, including deaths from injury.

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Page 9: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

The American Academy of Family Physicians believes that everyone should have a personal medical home that serves as the focal point through which all individuals-regardless of age, sex, race, or socioeconomic status-receive acute, chronic, and preventive medical services. Through an on-going relationship with a family physician in their medical home, patients can be assured of care that is not only accessible but also accountable, comprehensive, integrated, patient-centered, safe, scientifically valid, and satisfying to both patients and their physicians. (May Board 2006)

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Page 10: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

“Attributes of the advanced medical home include promotion of continuous healing relationships through delivery of care in a variety of care settings according to the needs of the patient and skills of the medical provider. Physicians are once again partners in coordinating and facilitating care to help patients navigate the complex and often confusing health care system by providing guidance, insight and advice in language that is informative and specific to patients’ needs.”

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Page 11: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Increased patient and family satisfaction Establishment of a forum for problem solving Improved coordination of care Enhanced efficiency for children, youth, and

families Efficient use of limited resources Increased professional satisfaction Increased wellness resulting from comprehensive

care Provide a basis for quality improvement in the

care of children and families

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Page 12: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

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What is a Medical Home?NOT just a building or place but a way of providing

health care services that are:

• Accessible • Family-centered• Coordinated• Comprehensive• Continuous• Compassionate • Culturally Sensitive

Page 13: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Personal physician vs. team of providers Care Coordination Quality and Safety

◦ “Physician in the practice accept accountability for continuous quality improvement through voluntary engagement in performance measurement and improvement”

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Page 14: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Payment Discussion◦ Recognizes the added value provided to patients

who have a patient-center medical home. ◦ Recognize case mix differences in the patient

population◦ Separate fee-for-service payments for face to face

and other management services ie. Care coordination

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Page 15: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Primary care is on the verge of collapse Very few young physician are going into primary care

(EROAD) There will not be enough primary care physicians to take

care of an aging population with growing incidences of chronic diseases

Without primary care, the health care system will become increasingly fragmented, over specialized, and inefficient. Leading to poorer quality care at higher costs

When compared with other developed countries, the United States ranked lowest in its primary care functions and lowest in health care outcomes, yet highest in health care spending.

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Page 16: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

The Secretary shall establish a medical home demonstration project to redesign the health care delivery system to provide targeted, accessible, continuous and coordinated, family-centered care to high-need populations and –◦ Care management fees are paid to personal physicians◦ Incentive payments are paid to physicians participating in

practices that provide a medical home “High-need population” means individuals with

multiple chronic illnesses

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Page 17: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Medical Home Demonstration project tied to SCHIP reauthorization

Demonstration Project Aims◦ Increase cost efficiency◦ Increase access to appropriate services◦ Increase patient satisfaction◦ Decrease inappropriate ED utilization◦ Decrease service duplication

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Page 18: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Provide appropriate preventive care Provide appropriate referrals to

multidisciplinary services Increase school attendance Increase agreed upon measures of quality

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Page 19: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor
Page 20: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Implementation phase Practice Change Principles Family involvement in practice change Increases interest in practice

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Page 21: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

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Changing a pediatric practice is like trying to change the tire on a bicycle while you are riding it

Page 22: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

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Page 23: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

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Page 24: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Implementation phase Practice Change Principles Family involvement in practice change Increases interest in practice

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Page 25: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Knowledge Persuasion Decision Implementation Confirmation

Page 26: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Late Majority

Early Majority

Early Adopters Traditionalists

Innovators

2% 13% 35% 35% 15%

Page 27: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor
Page 28: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Year

Nu

mb

er o

f F

arm

ers

in C

om

mu

nit

ies

100

150

200

250

300

0

50

1927

1928

1929

1930

1931

1932

1933

1934

1935

1936

1937

1938

1939

1940

1941

Source: Based on Ryan and Gross (1943).

Cumulative Number of Adopters

Page 29: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Expert Planning

Group Meeting

Refine Collaborative

Design

Change Concepts

Participants

LS 1 LS2(Oct)

LS 3(March)

E-mail

Phone

Assessments

SupportsVisits

Documents

Prework P

S

A D

P

S

A D

Action Period 2

Action Period 3

Action Period 1

Closeout

Institute for Healthcare Improvement

P

S

A D

We are here

Page 30: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Union Avenue Pediatrics/ Neurobehavioral Assoc.

Swedish Children's Clinic Ida Karlin Pediatrics Virginia Mason Sand Point Pediatrics SW Washington Medical Center

(Vancouver) Healthy Steps

Page 31: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 3 - Diagnostic Information Obtained

0%

20%

40%

60%

80%

100%

Months

%

Goal

Page 32: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 8 - Management Plan

0%

20%

40%

60%

80%

100%

Months

Perc

ent

%

Goal

Page 33: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 6 - ID of Race/Ethnicity and

Language Preference

0%

20%

40%

60%

80%

100%

Months

%

Goal

Page 34: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

International Community Health Services Swedish Children's Clinic Ida Karlin Pediatrics Columbia Basin Health Assoc. Polyclinic Pediatrics Group Health - Tacoma South Pediatrics

Page 35: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 1 - Current Severity

0%

20%

40%

60%

80%

100%

Months%

Goal

Page 36: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 3 - Evaluation of Environmental Triggers

0%

20%

40%

60%

80%

100%

Months%

Goal

Page 37: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 7 - Number of Symptom Free Days in

Previous 2 Weeks

0

2

4

6

8

10

Months

Page 38: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 14 - Influenza Immu Annually

0%

20%

40%

60%

80%

100%

Months%

Goal

Page 39: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 9 - Well-Child Visit

0%

20%

40%

60%

80%

100%

Months%

Goal

Page 40: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Valley Family Medicine Skagit Pediatrics CMCC/Mary Bridge Children's Health Center Odessa Brown Children's Clinic Eastgate Public Health Center Northwest Pediatric Center, Inc. Virginia Mason Sand Point Pediatrics Polyclinic Pediatrics

Page 41: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 3 - BMI w /Classified Weight

0%

20%

40%

60%

80%

100%

Months

%

Goal

Page 42: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 7 - Current Self-Management Goal

0%

20%

40%

60%

80%

100%

Months

%

Goal

Page 43: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Measure 6 - ID of Race/Ethnicity and Language Preference

0%

20%

40%

60%

80%

100%

Months

%

Goal

Page 44: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Expert Planning

Group Meeting

Refine Collaborative

Design

Change Concepts

Participants

LS 1 LS2(Oct)

LS 3(March)

E-mail

Phone

Assessments

SupportsVisits

Documents

Prework P

S

A D

P

S

A D

Action Period 2

Action Period 3

Action Period 1

Closeout

Institute for Healthcare Improvement

P

S

A D

We are here

Page 45: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

“Impedimento non mi piega”Leonardo daVinci

Page 46: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Raises eligibility to 250% of poverty (Family of four $50,000) and in 2009 to 300% poverty

Funding for outreach Increase reimbursement to providers Quality measures

◦ “Shall identify explicit performance measures that indicate that a child has an established and effective medical home”

◦ Such as Vaccine rates Well child care utilization

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Page 47: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Care management of children with chronic illnesses

Emergency room utilization Preventive oral health service utilization Report by December 2007 Reimbursement in 2009 related to

measurements of quality

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Page 48: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

Value of medical home concept in developing case for primary care◦ Ability to frame the issue of increasing access to a

medical home is good for the state and the families ◦ Financial realities of the small businesses that provide

the medical home for families◦ Great to have insurance but if no provider can afford to

see patients, insurance alone won’t solve the problem. Governor’s agenda Legislative agenda Relationships

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Page 49: Jim Stout, MD, MPH A. Chris Olson, MD, MHPA Professor of Pediatrics President University of Washington Washington Chapter of the AAP Clinical Professor

What has been your experience in promoting medical home?

What tools do you need to implement medical home in your practice, your community of physicians?

What are your barriers to implementation and quality measures?

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