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© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 2
Chapter Objectives
Be able to: Describe what JIT/Lean is and differentiate between the Lean
philosophy and kanban systems. Discuss the Lean perspective on waste and describe the eight
major forms of waste, or muda, in an organization. Discuss the Lean perspective on inventory and describe how a
kanban system helps control inventory levels and synchronize the flow of goods and materials across a supply chain.
Describe how the concepts of the Lean supply chain and Lean Six Sigma represent natural extensions of the Lean philosophy.
Explain how a two-card kanban system works. Calculate the number of kanban cards needed in a simple
production environment. Show how MRP and kanban can be linked together and illustrate
the process using a numerical example.
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 3
Some Statistics from1986 ...
Framingham (GM)• 40.7 hours• 130 defects• 2 weeks
Toyota Takaoka• 16 hours• 45 defects• 2 hours
A comparison of:1) assembly hours2) defects per 100 cars3) average inventory levels
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 4
Post World War II
• Growing and rebuilding world economy
• Demand > Supply
• US Manufacturing:– Higher volumes– Capital substitution– “Breakthrough” improvements– “The production problem has been solved”
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 5
View from Japan
• Very little capital• War-ravaged workforce• Little space• Poor or no raw materials• Lower demand levels• Little access to latest technologies
U.S. methods would not work
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 6
Japanese Approach to Operations
• Maximize use of people
• Simplify first, add technology second
• Gradual, but continuous improvement
• Minimize waste (including poor quality)
Led to the development of the approach known as Just-in-Time
Just-in-Time
Repetitive production system
in which processing and movement of materials and goods occur just as they
are needed
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 8
Pre-JIT: Traditional Mass Production
Big lot sizesLots of inventory”PUSH” material to nextstage
Lowerper unit
cost
Big purchase shipments
Big “pushes” of finished goodsto warehouses or customers
???
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 9
Post-JIT: “Lean Production”
Tighter coordination along the supply chainGoods are pulled along
only make and ship what is neededSmaller lotsFaster setupsLess inventory, storage space”PULL” material to next stage
Minimalor no
inventoryholding
cost
Smaller shipments
Goods are pulled out ofplant by customer demand
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 10
JIT Goals(throughout the supply chain)
• Eliminate disruptions
• Make the system flexible
• Reduce setup times and lead times
• Minimize inventory
• Eliminate waste
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 11
WasteDefinition:
Waste is ‘anything other than the minimum amount of equipment, materials, parts, space, and workers’ time, which are absolutely essential to add value to the product.’
— Shoichiro Toyoda President, Toyota
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 12
Forms of Waste:(‘muda’ in Japanese)
• Overproduction• Waiting• Unnecessary movement• Wrong process• Unnecessary inventory• Excess motion• Defects• Underutilization of employees
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 13
Inventory as a Waste
• Requires more storage space
• Requires tracking and counting
• Increases movement activity
• Hides yield, scrap, and rework problems
• Increases risk of loss from theft, damage, obsolescence
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 14
Lean Perspective
Process of reducing inventory leads to reduction of the other “wastes” and exposes problems in order of severity (‘water and rocks’ analogy)
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 15
Lean Six Sigma & Supply Chain in Lean Environment
• Six Sigma methodology combines well with Lean goals, helps address the ‘rocks’ as they become exposed when reducing inventory.
• Supply chain choices affect many of the ‘wastes’. Supplier variances such as lead time and quality create need for safety stock — a direction opposite reduction of inventory goals
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 16
Examples of Eliminating “Wastes”
Big Bob’s Automotive Axles:
Wheels boughtfrom outsidesupplier
Axles made andassembled in house
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 17
BEFORE: Shipping in Wheels
Bob’s
Wheels
Warehouse
Truck Cost: $500 (from Peoria)
Maximum load of wheels: 10,000
Weekly demand of wheels: 500
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 18
AFTER: Shipping in Wheels
Truck Cost: $50 (from Burlington)
Maximum load of wheels: 500
Weekly demand of wheels: 500
What wastes have been reduced?
Bob’sWheels
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 19
BEFORE: Making Axles (Different lengths)
Manufacturing Minimum Batch1,000 Axles
Tool Bin Final Assembly
Push toFinalAssembly
“Axle Maker”Setup: 8 hoursSetup cost: $800
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 20
BEFORE: Making Axles (Oops!)
Manufacturing Minimum Batch1,000 Axles
Tool Bin Final Assembly
Push toFinalAssembly
“Axle Maker”Setup: 8 hoursSetup cost: $800
Defect: “Axles are not true!”
What is the outcome of detecting defective axles at the end?
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 21
After: Making Axles I(Different lengths)
Manufacturing
Final Assembly
Pull toFinalAssembly
“Axle Maker”Setup: 15 min.Setup cost: $25
Tools next to “Maker”
Nominimumbatch size
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 22
After: Making Axles II(More improvements)
What wastes have been reduced?
Manufacturing
Final Assembly
Poka-YokeDevice
“Axle Maker”Setup: 15 min.Setup cost: $0
Tools next to “Maker”
Verify Trueness
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 23
Building Blocks of JIT
• Product designStandard partsModular designQuality
• Process design• Personnel and organizational elements• Manufacturing planning and control
MPC
Staff ORG
Process Design
Product Design
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 24
Process Design
• “Focused Factories”
• Group Technology
• Simplified layouts with little storage space
• Jidoka and Poka-Yoke
• Minimum setups
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 25
Multi-Task Work Cells
Seats Assembly PackingL
eg
s
Ba
ckp
os
ts
Sla
ts
500 chairs per hour
Planning takes place for one area:What does the BOM look like? What about lead times?
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 26
Personnel and Organizational Elements
• Workers as assets
• Cross-trained workers
• Greater responsibility at lower levels
• Leaders as facilitators, not order givers
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 27
Top Management
Long-term planningProduct line decisions
Expansion issues
Middle management
Planning, purchasinghiring, and capital decisions
Monitor costs
Supervisors
Control activities in specific areasMonitor quality, delivery, etc.
Direct Labor
Perform predetermined tasks
Technical Staff
Work methods, QCProcess improvements,
MIS
Planning Info
Control Info
Detailed Methods,Schedules
Classic Organizational View
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 28
JIT Organization View
Top Management
Long-term planningProduct line decisions
Expansion issues
Middle management
Planning, with less purchasing,hiring, and capital decisions
Monitor costs and assist labor
Direct Labor (self-supervising)
Task performance and schedule attainmentControl specific areas of activity
Monitor quality, delivery, etc.Participate in hiring and continuous
improvement
Technical Staff
Training and TechnicalSupport
Planning Info
Control Info
Tec
hn
ica
l Id
eas
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 29
Planning and Control Systems
• “Small” JIT
• Stable and level schedules
– Mixed Model Scheduling
• “Pull” versus “Push”
– Kanban Systems
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 30
Kanban
Uses simple visual signals to control production “pull” processing
• Examples:
empty slot in hamburger chute
empty space on floor
kanban card
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 31
Kanban Example
Workcenter B uses parts produced by Workcenter A
How can we control the flow of materials so that B alwayshas parts and A doesn’t overproduce?
Workcenter A Workcenter B
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 32
When a container is opened by Workcenter B, its kanban card is removed and sent back to Workcenter A.This is a signal to Workcenter A to produce another box of parts.
Kanban card: Signal to produce
Workcenter A Workcenter B
Kanban Card
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 33
Empty Box: Signal to pull
Empty box sent back. Signal to pull another full box intoWorkcenter B.Question: How many kanban cards here? Why?
Workcenter A Workcenter B
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 34
How Many Kanbans?
y = number of kanban cardsD = demand per unit of timeT = lead timeC = container capacityX = safety factor
Cx)DT(1
y
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 35
Example
• Hourly demand = 300 units• Lead time = 3 hours• Each container holds 300 units• Assuming no variation in lead-time or
demand (x = 0):
y = (300 3) / 300 = 3 kanban cards
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 36
Example: 8:00 AM
11:00 AM toNoon
10:00 to 11:00AM
9:00 to 10:00AM
8:00 to 9:00AM
Process B:300 per hour
Process A:300 per hour
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 37
One Hour Later at 9:00 AM
Noon to 1:00PM
11:00 AM toNoon
10:00 to 11:00AM
9:00 to 10:00AM
Process B:300 per hour
Process A:300 per hour
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 38
Extended Out Further . . .
B
A
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 39
Note:
• For a kanban system to work, we NEED CONSISTENT demand across the work centers
• Example - think “McDonald’s”
• How do we ensure this?
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 40
Mixed Model Sequencing
Largest integer that divides evenly into daily requirement is 10:
A: 40 / 10 = 4B: 40 / 10 = 4C: 10 / 10 = 1
Mixed model sequence: A-B-A-B-A-B-A-B-C
Product Monthly Demand
Daily Requirement
A 800 40
B 800 40
C 200 10
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 41
Mini-Quiz: Mixed Model Scheduling and Establishing Kanbans
What would sequence be if NOminimum job size?
Product Monthly Demand
Daily Requirement
D 1200 60
E 400 20
F 600 30
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 42
Sequence with Minimum of 5:
60 / 4 = 15 D’s20 / 4 = 5 E’s30 / 4 = 7.5 F’s
5D - 7F - 5D - 5D - 5E - 5D - 8F - 5D - 5D - 5E
Sequence of 55 (27.5×2)
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 43
Kanbans Required: Product D
Hourly Requirements = 60/8 = 7.5Lead time = 2 hoursContainer size = 2 unitsSafety factor = 10%
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 44
Kanban Cards Required:
Implications? Impact of container size?
cardsorcards
containerperunitstimeleadhourhourunits
Cards
9,25.8
)2(1.1)2()/5.7(
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 45
Implementing JIT
EliminateSurprises
IncreaseFlexibility
Simplify
Drive OutWaste
What about automation?
© 2008 Pearson Prentice Hall --- Introduction to Operations and Supply Chain Management, 2/e --- Bozarth and Handfield, ISBN: 0131791036
Chapter 16, Slide 46
Putting the Squeeze on Resources . . .
Squeeze!
– Simplify– Eliminate Uncertainty– Increase Flexibility
NO
PAIN? YES