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1 AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners. 1 JJohn Bagdonas, Market Manager,, AT&T FirstNet Program, [email protected]

JJohn Bagdonas, Market Manager,, AT&T FirstNet Program, · QPP on Band 14 and AT&T commercial LTE bands QPP benefits on all AT&T commercial LTE bands when state opt-in (preemption

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  • 1 AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    1

    JJohn Bagdonas, Market Manager,, AT&T FirstNet Program, [email protected]

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.2

    What is FirstNet?

  • 3

    3

    History in the Making – FirstNet

    FCC follows the 911

    Commission’s

    recommendation to

    create a nationwide

    public safety network

    March

    2017

    February

    2012

    Middle Class Tax

    Relief Act of 2012

    authorizes the

    creation of FirstNet

    AT&T awarded

    contract to build

    network

    AT&T and FirstNet

    release state plans

    and FirstNet.com

    2015 June 2017

    March

    2010

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    4

    Innovative Public-Private Partnership

    Creating an Infrastructure Dedicated to Public Safety

    FirstNet AT&T

    20MHz

    Spectrum

    Customer

    Experience

    Program

    ManagementPublic

    Safety

    Technology

    &

    Innovation

    $180B

    Infrastructure

    Secured

    Network

    Telecom

    Expertise

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    5

    Infrastructure Investment

    $180b AT&T Network Investment Over 25 Years

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    $40B AT&T Investment

    into FirstNet Network

    $6.5 FirstNet

    Initial Funding$180B AT&T Network

    Investment Over 25 Years

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective ownersAT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    Delivering on what public safety asked for:

    • Public safety always gets priority

    • Highly secure network to meet public

    safety’s data requirements

    • Controlled access by public safety

    agencies for their users

    • Exclusive, well-vetted content

    • Coverage where public safety operates

    • Enhanced user experience

    Public Safety Priorities

    6

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    Transforming Public Safety Communications

    IN

    MODERNIZED

    Innovative apps and large

    devices ecosystem

    Network improvements

    and upgrades over 25 years

    Multi-layered, proven, cybersecurity

    and network security solutions

    PRIORITIZED

    Primary users receive highest

    priority and, once available,

    preemption

    Rapid deployment of network

    Nationwide QoS, priority and

    preemption will be available

    over existing infrastructure

    PUBLIC SAFETY

    Counties, cities,

    tribal, rural

    50 states5 territories

    & DC

    COMMUNITIES

    ACROSS

    SPECIALIZED

    Nationwide coverage

    with access to deployables

    Aggressive pricing for public safety

    Dedicated 24/7/365 public

    safety helpdesk

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    FirstNet Value Proposition

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    Availability Operability Innovative

    16

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    FirstNet Value Proposition

    Network

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    Coverage Quality of Service,

    Priority & Preemption

    In-Building

    Solutions

    Deployables

    17

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    FirstNet Priorities – Core Infrastructure

    10 AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    Dedicated FirstNet core

    supporting preemptive

    capabilities.

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    11

    Coverage

    • 99% population coverage

    • The FirstNet experience extends to the all AT&T LTE bands

    • Deploy and extend coverage in rural areas

    • Deployable for coverage extension & replacement

    • Access To 40,000+ Wi-Fi hotspots

    • 6,000+ Distributed Antenna Systems

    FirstNet Value Proposition

    FirstNet Band 14

    Existing LTE Network

    FirstNet Deployables

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.12

    In-Building Solutions

    • Access to existing in-building AT&T LTE network architecture

    • Priority access will be available on AT&T LTE in-building network

    architecture in December 2017

    • 6,000 Existing Distributed Antenna Systems (DAS) distributed

    across the FirstNet footprint

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    13

    Deployable Assets

    120+LTE Deployables

    72FirstNet Dedicated SatCOLTs

    *Potential to Use Your Own Entity Assets

    Existing Assets Dedicated Public

    Safety Assets

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    Quality of Service, Priority and Preemption (QPP)

    Gives users preferred access to network resources

    Network Priority

    Terminates or relocates lower priority users to provide primary users with access

    Network Preemption

    Establishes minimum/maximum service quality parameters

    Quality of Service

    14

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    15

    FirstNet QPP Capabilities in a Nutshell

    QPP on Band 14 and AT&T commercial LTE bands

    QPP benefits on all AT&T commercial LTE bands when state opt-in (preemption expected

    in late 2017)

    Ability to support non-Band 14 Certified LTE devices

    Priority and preemption for primary users at no additional charge

    Three levels of permanent priority can be assigned for public safety agencies

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    16AT&T Proprietary (Restricted) Only for use by authorized individuals or any above-designated team(s) within the AT&T companies and not for general distribution. © 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, nor commitment, and not for use outside AT&T except under written agreement.

    NORMAL OPERATIONS

    QPP PARKWAY

    24

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    17AT&T Proprietary (Restricted) Only for use by authorized individuals or any above-designated team(s) within the AT&T companies and not for general distribution. © 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, nor commitment, and not for use outside AT&T except under written agreement.

    CRISIS OCCURS

    COMMERCIAL TRAFFIC

    QPP PARKWAY

    25

    http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwju3Y6Wh93NAhUm7IMKHenODAwQjRwIBw&url=http://www.animationlibrary.com/sc/296/Police/?page=7&bvm=bv.126130881,d.amc&psig=AFQjCNE9NMJJtDrlMnoZfR03DWxC5HDUCQ&ust=1467833264100899http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwju3Y6Wh93NAhUm7IMKHenODAwQjRwIBw&url=http://www.animationlibrary.com/sc/296/Police/?page=7&bvm=bv.126130881,d.amc&psig=AFQjCNE9NMJJtDrlMnoZfR03DWxC5HDUCQ&ust=1467833264100899

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    18AT&T Proprietary (Restricted) Only for use by authorized individuals or any above-designated team(s) within the AT&T companies and not for general distribution. © 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, nor commitment, and not for use outside AT&T except under written agreement.

    CRISIS WORSENS

    QPP PARKWAY

    26

    http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwju3Y6Wh93NAhUm7IMKHenODAwQjRwIBw&url=http://www.animationlibrary.com/sc/296/Police/?page=7&bvm=bv.126130881,d.amc&psig=AFQjCNE9NMJJtDrlMnoZfR03DWxC5HDUCQ&ust=1467833264100899http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwju3Y6Wh93NAhUm7IMKHenODAwQjRwIBw&url=http://www.animationlibrary.com/sc/296/Police/?page=7&bvm=bv.126130881,d.amc&psig=AFQjCNE9NMJJtDrlMnoZfR03DWxC5HDUCQ&ust=1467833264100899

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    19AT&T Proprietary (Restricted) Only for use by authorized individuals or any above-designated team(s) within the AT&T companies and not for general distribution.© 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, nor commitment, and not for use outside AT&T except under written agreement.

    CRISIS WORSENS

    QPP PARKWAY

    27

    http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwju3Y6Wh93NAhUm7IMKHenODAwQjRwIBw&url=http://www.animationlibrary.com/sc/296/Police/?page=7&bvm=bv.126130881,d.amc&psig=AFQjCNE9NMJJtDrlMnoZfR03DWxC5HDUCQ&ust=1467833264100899http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwju3Y6Wh93NAhUm7IMKHenODAwQjRwIBw&url=http://www.animationlibrary.com/sc/296/Police/?page=7&bvm=bv.126130881,d.amc&psig=AFQjCNE9NMJJtDrlMnoZfR03DWxC5HDUCQ&ust=1467833264100899

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    FirstNet Value Proposition

    Competitive Devices and Service Plans

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    Service Plans &

    Procurement

    Basic & Mission

    Critical Services

    Devices & BYOD

    30

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    21

    Service Plans & Procurement

    Competitive Rate Plans Using Existing Government Contract Vehicles

    • Rate Plans that are competitive

    • Support a broad portfolio of devices

    • Smartphones, tablets, ruggedized

    • Voice, data, messaging, and applications supported on the FirstNet Network

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    22

    Rate Plans

    Rate Plans for Primary & Extended Primary

    Unlimited & Pooled Options

    Feature Phone Plans & Data-Only Plans

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    Device Ecosystem

    Team AT&T

    AT&T works with 500+ device OEMs to bring the latest device technology to market

    2,300 certified Internet of Things (IoT) devices

    28 million IoT devices on network

    23

    Smartphones

    Apple iPhone

    Samsung

    Kyocera

    Duraforce

    Rugged Phone

    Sonim XP5

    Kyocera Dura

    LG flip

    Tablets

    Apple iPad

    Samsung Galaxy

    LG G PadMicrosoft Surface

    Data Only

    Netgear Unite

    ZTE Hotspot

    AT&T Home Base

    Wearables

    Apple Watch

    LG Watch

    Samsung Gear

    Trunk

    Mounted Modem

    Cradlepoint

    IBR1100

    Internet of

    Things Connectivity

    Cisco 819

    Router

    Ruggedized

    Tablets & Laptops

    Panasonic

    Toughbook CF-53

    PTT Devices &

    Accessories

    Sonim

    XP7

    AT&T Stocked Devices

    AT&T Non-Stocked Devices

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    FirstNet Value Proposition

    Applications

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    Local

    Control

    Identity, Credential

    &

    Access Management

    Security

    37

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    25

    Identity Credentials and Access Management (ICAM)

    Identity

    Credential

    Access management

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    26

    ICAM: User Experience For Public Safety

    One touch mobile Single Sign-On

    Federated Single Sign-On

    Biometric or other multi-factor authentication

    End user authentication with advanced encryption

    Identity Management (IdM)

    Derived Credentials for Common Access Card (CAC) and

    Personal Identity Verification (PIV) card solutions

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    27

    Security

    • 24x7 SOC dedicated to FirstNet

    • End-to-end encryption

    • ICAM integration

    • Ruggedized to withstand outages and threats

    • Aligned policies to meet FirstNet objectives

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    43

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    FirstNet Value Proposition

    App Ecosystem

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    Public Safety

    Home Page

    App Store App Developer

    Program

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    App Ecosystem

    FirstNet Landing Page Application Store

    29AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered trademarks

    and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    Network Availability Alerts

    Weather and Traffic Alert

    Network Outage Alerts

    Report Coverage Issues

    Emergency Hotline

    FirstNet Homepage

    Wireless account management

    functions

    Access to user security profile

    Shop for mobile devices and

    plans

    Public Safety Applications Catalog

    Device Security Tools

    Private Connection Software

    Cloud Storage Solutions

    Application Developer Program

    Local Control Interface

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    30

    Situational Awareness

    Video Surveillance

    Records Management System

    Wearable Devices & GPS

    Computer Aided Dispatch (CAD)

    Situational awareness

    Mapping, location

    Wearable devices and sensors

    Computer Aided Dispatch (CAD)

    Law Enforcement Fire

    Telemetry & Telemedicine

    Records Management System

    Wearable Devices & Sensors

    Computer Aided Dispatch (CAD)

    EMS

    Discipline-Specific Solutions

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    Connectivity Focused on Public Safety

    31

    FirstNet Developer

    Portal

    Best and brightest

    developers

    Use of AT&T APIs

    Apps for Public

    Safety

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    FirstNet Value Proposition

    Support Experience

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners.

    Support

    50

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    33

    Dedicated First Responder Support

    • Single FirstNet number

    • Technical Support Available 24x7x365

    • US-based representatives

    • International support line for US

    Territories

    • Fully staffed and available starting in

    June 2017

    • Disaster event is confirmed and emergency

    message is turned on in the IVR system

    • First Responder dials FirstNet helpdesk

    • Caller confirms emergency incident and is

    routed to a FirstNet Helpdesk agent

    • FirstNet helpdesk agents resolve

    issues and engage on-call resources

    Dedicated Support Emergency Disaster Support

  • Presentation title here—edit on Slide Master

    AT&T and Globe logo are registered trademarks and service marks of AT&T Intellectual Property. FirstNet, First Responder Network Authority, and FirstNet logo are registered

    trademarks and service marks of FirstNet, an independent authority within the U.S. Department of Commerce. All other marks are the property of their respective owners

    FirstNet News & Information

    Stay Connected

    Prepared under Contract No. D17PC00163. FirstNet retains title to these materials. Public availability to be determined under 47 U.S.C. 1426(d).

    www.FirstNet.comwww.FirstNet.gov

    34