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Joan Brooks A+ Resume Final2a

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Page 1: Joan Brooks A+ Resume Final2a

JOAN BROOKSH (972) 347-3253 || C (214) [email protected] www.linkedin.com/in/brooksjoan04

SUMMARY

A highly analytical and forward-thinking individual with demonstrated proficiency in data stewardship,data integrity, acquisition integration, research, SOP documentation, analysis, and data extraction.CompTIA A+ certified professional who is self-directed and exceptionally perceptive, adept at managingproject timelines and optimizing workflow to streamline processes and proffer innovative solutions.Graduate of a computer technician training program working with CPUs, RAM, microprocessors, BIOS,motherboards, power supplies, and other PC components. Adept in troubleshooting common computerproblems. IT Professional seeking to benefit an IT Department with complex technical knowledge andstrong business management skills.

MS Office Suite Adit PC/Laptop Maintenance

MS Dynamics AX DART Mobile Devices

MS CRM SICs Printers

Windows 7, 8.1 & 10 NAICS Security

Linux Financial Accounting w/ SAP Networking

iOS HIPAA Privacy Essentials Troubleshooting

EXPERIENCE

TRIBUNE PUBLISHING/BLUE LYNX MEDIA, Lewisville, TexasLead Data Specialist, 2010-2016Served as Lead Data Specialist responsible for daily management of data integrity team, including thehiring process, work assignments, scheduling, training, mid-year/year-end reviews, and pay increaserecommendations. Carried out daily maintenance of new advertiser accounts created in AX/Adit systems.Evaluated, extracted, a n d standardized advertiser data. Researched, analyzed, and assigned advertisercategories/subcategories based on NAICS system. Performed acquisition integration and testing. Reviewed,corrected, and loaded DSM billing error files. Created and maintained team SOP documentation.

STANDARD & POOR’S, Centennial, ColoradoData Research Analyst II, 1999-2010

Evaluated, extracted, standardized, and collected business segment, geographic, officer, and address data.Researched, analyzed, and assigned standard industrial classification (SIC), North American indust ri alclassification system (NAICS), and global industrial classification system (GICS) codes definingcompanies' lines of business. Performed related functions and projects validating and/or enhancingquality and timeliness of financial data. Tasked with handling training materials as well as training of allnew employees.

EDUCATION

PER SCHOLAS, Dallas, TXComputer Technician Training, September 2016UNIVERSITY OF COLORADO, Denver, CO M.B.A., May 1999

B.A. in Psychology, August 1992