JOB DESCRIPTION

POST TITLE: Chief Executive

ACCOUNTABLE TO: Board of Trustees

RESPONSIBLE FOR: All aspects of the organisation's activities, including line management

JOB SUMMARY

This is a senior management role that will provide leadership and strategic direction for the organisation and its staff. The Chief Executive will ensure the organisation runs smoothly and will ensure services are well developed, promoted and resourced to meet user needs. The role will also involve attracting sufficient investment for continued service delivery for the users of SNC.

KEY RESPONSIBILITIES

To provide effective management of SNC, ensuring the organisation remains viable and responsive to the needs of its users.

To ensure the effective implementation of SNC’s policies and procedures. To implement staff management processes, including line management and

HR functions (e.g. supervisions, appraisals), working closely with the Finance & Centre Administrator for reviewing annual leave, payroll, sick leave, etc. and ensuring adequate human resources are present for effective service delivery.

To review existing staff structures, job descriptions and person specifications annually or as required by the needs of SNC.

To introduce new and updated working practices and procedures by law as required and as recommended by best practices where possible.

To provide line management support for the Operations Manager and to ensure sufficient resources are in place, including the effective deployment of staff, for the delivery of quality care services.

To undertake occasional care management functions of the Operations Manager when he/she is on leave/absent.

To provide line management support for the Finance & Centre Administrator, and to work closely with the Finance & Centre Administrator to ensure the smooth running of SNC’s financial and HR operations.

To devise a training & development plan for all staff, thereby developing their capacity as required for SNC, as well as their own learning & development. To implement a training & development plan by working with line managers and the Finance & Centre Administrator (e.g. allocating sufficient resources for care workers to obtain NVQ level 2/3).

To ensure that the confidentiality of information relating to clients, relatives, staff and the Centre is preserved, and that all staff are aware of their

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responsibilities in this, taking the necessary precautions when transmitting or sharing information with external partners.

To further develop the key worker policy with a view to all care staff having a key worker role.

To oversee marketing and communications of SNC, ensuring consistency in SNC’s branding, with far-reaching impact to all SNC stakeholders with a well-developed Marketing & Communications Strategy with the Trustees’ agreement.

To devise and implement a fundraising and organisational sustainability strategy for SNC with Trustees’ agreement, thereby attracting funding & investment from statutory bodies (e.g. Brent & Harrow Councils, Brent & Harrow CCG) and charitable trusts & foundations.

To develop and maintain good working relationships with investors of SNC, including donors, trusts & foundations, public bodies (e.g. borough councils, local NHS) and corporations.

To identify and exploit new business opportunities in line with SNC’s objects to further the organisation’s income.

To influence investors of SNC positively and negotiate in the interests of SNC where possible.

To devise and lead on the business plan of SNC with Trustees’ agreement, incorporating other key strategies connected to SNC.

To oversee all project/service monitoring, with sufficient monitoring & reporting structures implemented to effectively track service delivery against key outputs/outcomes.

To work with the Operations Manager and Finance & Centre Administrator to implement a suitable Quality Management System for SNC, thereby embedding quality within SNC’s service delivery and internal processes.

To report to the Chair on a regular basis (between once every 4-6 weeks) as part of ongoing supervision.

To coordinate regular Open Sessions of the board meetings with SNC’s Trustees (including taking minutes and distributing board papers), and to provide regular progress reports of SNC’s operations and strategic direction to the Board of Trustees.

To fulfil any additional and reasonable duties as may be required by the needs of SNC, as directed by SNC’s Board of Trustees / Chair.

To take leadership on regular staff meetings to discuss ongoing business, tackle organisational issues and generate new ideas to be implemented for the organisation.

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PERSON SPECIFICATION – Chief Executive

Essential Criteria

Experience in servicing a Board of Trustees / management committee or equivalent.

Minimum of 2 years’ experience in a management role, involving staff and service management.

Minimum of 2 years’ experience in a care setting for elderly and disabled people.

Substantial fundraising experience, using a combination of grants, contracts, donations and charged services to maximise income for an organization.

Experience in developing and maintaining relationships with key stakeholders, so as to influence decision making positively.

Understanding and experience of monitoring & evaluation systems, including implementing such systems to generate tangible data against project /service targets

Minimum of 1 year’s involvement in viable income generation service(s). Experience with organisational and/or project budgets, including

organisational income (e.g. grant funding) and expenditure (e.g. payroll). Knowledge of HR and staff entitlements (e.g. annual leave) Experience in managing and leading a team of staff/volunteers, including

motivating staff/volunteers, maximising their output and supporting them in their learning & development.

Experience in marketing and promotions, including use of hard copy and website media, as well as use of succinct language in communicating messages.

Ability to work under pressure, in isolation and with limited supervision. Ability to work cohesively as part of a team. Ability to prioritise workloads and make use of project management

tools/software to manage workloads. Good computer literacy, with knowledge of Microsoft Office applications

(including Word, Excel and Outlook) Ability to work unsociable hours where required (e.g. evenings, weekends).

Desirable Criteria

Experience in change management. Experience of adopting a quality management system. Appreciation of working in an ecumenical environment.

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ACCOUNTABILITY

You will report to the Board's Chair and be accountable for the performance of Sudbury Neighbourhood Centre to the Board of Trustees.

TERMS AND CONDITIONS

• Salary for the post is circa. £35,000 per annum

• Hours of work are 37.5 hours per week. It is expected the post holder will attend conferences and meetings as appropriate, which will sometimes involve evenings or weekends.

• This post has an Annual Leave entitlement of 25 days per annum plus Bank Holidays.

• Defined benefit pension scheme.

• All appointments are made on the basis of satisfactory references, a 6-month probationary period and a satisfactory police check.

This Job description is subject to review to reflect changes to internal and external factors.

Further information about the Chief Executive post can be obtained from Frank Arrojo, Chair of the Board of Trustees, at 07867 903917 or email frankj.arrojo@gmail.com.

CLOSING DATE FOR APPLICATIONS: FRIDAY, 20 FEBRUARY 2015

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Sudbury Neighbourhood Centre

Background Information

Sudbury Neighbourhood Centre is an established charity that has been providing some form of day care services for 35 years. Originally set up in collaboration with three local ecumenical churches – Sudbury Methodist Church, St. Andrews Anglican Church and St. Georges Roman Catholic Church – we are a friendly community day care centre located in the London Borough of Brent, and close to the borders of both Ealing and Harrow.

The clients we cater for include the elderly, lonely, vulnerable and housebound people of all ages and of all faiths (or none), in need of a day out from their home environment, or whose family carers need a day of respite.

Our qualified and experienced carers are on hand to attend to all personal care needs. We have assisted bathing facilities, a hair dressing salon, a Wellbeing Clinic managed by our Wellbeing Nurse, and we provide a range of daily activities and services.

The Centre’s activities and services include a Luncheon Club for all day care clients and others, art classes, computer classes, keep fit, Tai-Chi, music therapy and welfare rights advice.

The majority of our funding used to come from the statutory sector, but this continues to diminish and more of the Centre's clients are privately funded.

Furthermore in recent years the Centre has continually made significant losses and managed this via the use of donations and legacies, which are themselves decreasing.

We are looking for a visionary and enthusiastic leader who will play a crucial role in enabling Sudbury Neighbourhood Centre to develop and evolve its services. This will include reviewing and updating current work practices where necessary and realising new commercial opportunities, for the benefit of the local community.

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APPLICATION FOR EMPLOYMENT

Please complete all sections in black ink or type to aid photocopying.

PERSONAL DETAILS Applicant no. (office use only):

This page will be detached and kept separately from the rest of your application (which will be identified by the Applicant Number) to ensure that the short-listing process is as equitable as possible.

Position Applied for:

Title (e.g. Mr, Mrs): Full name:

Address:

Daytime telephone number:

Mobile telephone number:

E-mail address:

Date of birth:

National Insurance Number:

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EDUCATION Applicant no. (office use only):

Secondary Schools Attended

From To Qualifications gained (including NVQ) with grades

University/College From To Qualifications gained

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FURTHER TRAINING Applicant no. (office use only):

Please detail any work-related or further training you have received that is relevant to your application.

Course title Date Qualification (if appropriate)

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MEMBERSHIP OF PROFESSIONAL BODIES Applicant no. (office use only):

Please note any relevant professional bodies of which you are a member:

PRESENT OR MOST RECENT EMPLOYMENT

Job title: Salary:

Brief description of duties:

From/To: Notice period:

Reason for leaving:

Name and address of employer:

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PREVIOUS EMPLOYMENT Applicant no. (office use only):

Please give reasons for any gaps in your employment history and include any work done in a voluntary capacity. Please note your most recent post first.

Name & address of employer

Job title and main duties From/ To

Reason for leaving Final salary

Continue on a separate sheet if necessary

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REFERENCES

Please give the names and addresses of your two most recent employers (if applicable). If you are unable to do this, please clearly outline who your referees are.

Please provide details of two referees

Name Address Telephone no.

REFERENCE 1

REFERENCE 2

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FURTHER INFORMATION

Please say how your skills, knowledge and previous experience, whether paid or unpaid, are relevant to this post and how they meet the criteria listed on the Person Specification. You should refer to the Person Specification and guidance notes when completing this section. Continue on a separate sheet if necessary using no more than 1500 words.

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FURTHER INFORMATION (CONTINUED)

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PLEASE TELL US WHERE YOU HEARD ABOUT THIS VACANCY:

REHABILITATION OF OFFENDERS

The Rehabilitation of Offenders Act 1974 gives individuals the right not to disclose details of old offences as they are deemed to be ‘spent’. However, for some jobs employers are allowed to ask about these offences. Please note that it is not necessarily a bar to recruitment.

The work that Sudbury Neighbourhood Centre undertakes involves considerable exposure to vulnerable people and as such we are entitled to request information about your conviction record. If you have any spent or unspent convictions, please provide details on a separate sheet and return this in a sealed envelope marked with your name and ‘Private and Confidential’.

I confirm that the details that I have given on this form are accurate and understand that if any information is inaccurate this will lead to the removal of any offer of employment and potential for further action to be taken against me.

Signed:

Date:

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Please return the completed form to:

Frank Arrojo

Chair, Board of Trustees

Sudbury Neighbourhood Centre

c/o 60 Uxendon Hill

Wembley

Middlesex HA9 9SL

Or email to: frankj.arrojo@gmail.com.

CLOSING DATE FOR APPLICATIONS: FRIDAY, 20 FEBRUARY 2015

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