Job Description
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NQA is part of NTS, one of the worlds leading providers of
environmental simulation testing, inspection and certification
services. NTS serves a broad range of industries, including civil
aviation, space, defense, nuclear, telecommunications, industrial,
electronics, medical and automotive markets.
NQA provides accredited certification and training to help
enterprises improve their products/services, processes and
performance. NQA has issued over 33,000 certificates to clients in
over 70 countries.
NQA India is a strategically important market for NQA and NTS.
This role therefore provides an exciting opportunity for an
experienced certification industry professional to become part of
dynamic and growing enterprise to help expand NQAs services across
India.
Job purpose:
To plan and conduct professional management system audits in
accordance NQA procedures to enable delivery of assessment and
certification services that meet customer requirements and
appropriate accreditation standards
To assist in business development as required and to provide
specific technical support to expand the Companys capability to
offer valued services to customers
To provide training on Awareness, Implementation, Internal
Auditor and Lead Auditor Courses organised by NQA for organisations
and public.
Key Accountabilities Conduct audits in accordance with
established procedures, maintaining a high standard of service
delivery that ensures effective customer relationships
Complete all chargeable work within the required budget and
timeframes to ensure customer satisfaction and efficiency of the
business
Ensure completion of all assigned work and relevant
documentation in accordance with required procedures and standards
to fulfil customer expectations
Provide accurate and timely reporting as required by line
management to assist the planning and management of operations
Manage personal schedule to work efficiently and to meet target
chargeability requirements as defined by the Certification
Manager
Enhance client satisfaction and ensure compliance with
standards
Undertake personal professional development and ensure
appropriate training records and personal logs are updated to
maintain relevant auditor registrations and relevant industry
knowledge
If required, to provide technical support and staff training to
all parts of the business to enhance the service capability of the
business
Support business development activities as required (including
follow up and/or referral of enquiries, sales visits, assistance at
events, seminars, etc) to enable on-going growth of the
business
Carry out internal audits of individual auditors, functions or
offices to ensure internal compliance with relevant standards
At all times, adopt a safe behaviour by exercising due regard
for the health and safety of yourself, colleagues and clients, in
line with the Companys policies and procedures.
Evidence of at least 4 years of relevant work experience as a
Lead Auditor, with at least 2 years in an Information Security
related position reviewed and verified. Qualified as a Lead ISMS
and ITSMS Auditor with one or more accredited certification
bodies.
Qualifications
Essential Qualified Lead Auditor for ISO 27001 and ISO 20000
standards
Minimum 35 mandays audit log as lead auditor for the ISMS and
ITSMS standards
Excellent working knowledge of ISO 27001(ISMS) and ISO
20000(ITSMS) Management system, standards and compliance/auditing
techniques
Effective interpersonal skills; able to develop good working
relationships with people at all levels
Willingness to learn and adapt to change committed to continuous
personal and professional development
Desirable
Able to demonstrate ability to identify and capitalise on any
potential to maximise sales/revenue generated by the business
