Job Description & Specification Form

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

1. Identity Job Title & Incumbent’s Name : Senior SAP ABAP Developer

Dept/Division : SAP Department (CSG065)

Report to (Job Title & Name) : Global SAP Manager

Direct Report & No. of employee : Nil

Indirect Report & No. of employee : Nil

Employment Status : Permanent

Job Category (For HR use) : IT

Career Level (For HR use) : Individual Contributor

2. Job Purpose and Objective (state the overall purpose and objectives of the position).

• Design, build and configure applications to meet business process and application requirements in FICO, SD and MM using ABAP technology.

• Maintain in roles & authorization and basic Basis tasks. • Support and maintain interface from/to core applications. • Providing technical support to the end users

3. Primary duties and responsibilities (start with a verb). Purpose / Outcome Est. % of

time (Total 100%)

Follow up Manage Engine tickets (SAP) assigned • Clarify the issue with end users • Communicate with Global SAP FICO team on

the Development and Delivery of resolution • Facilitate UT and UAT with users • Provide appropriate assessment of SAP OSS

notes with regard to relevance for CNCo ABAP Operations

2nd and 3rd level support

40%

Facilitate the CR and new requests discussions and UAT • Work on the CR assigned by SAP Demand

Manager and SAP FICO Manager • Facilitate the discussions with SAP team

members • Perform detailed planning & project

management of implementation activities for updates & patching where required

• Contribute input and coordination to training documentation for ABAP tasks

Change Request management

20%

• Provide application and technical support (SAP FI/CO/MM, )

• Daily monitoring of SAP server and Basis tasks.

Technical Support 30%

Execute the support tasks assigned by Global SAP Manager Technical Support 10% 3.1 Supervisory/ Managerial Responsibilities - Please state if there is any budget and target figure to achieve. (Complete this section only if, you have direct/ indirect report) N/A

Job Description & Specification Form

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

3.2 Internal and External Relationships External Relationships SAP AMS service provider SAP consultants IT Developers

Internal Relationships Finance Department Procurement Department IT Department Cost Team Swire Shipping Swire Bulk

Please circle if more than 50% of the communication is with Internal OR External.

4. Job Specification State the education, experience, training, and technical skills necessary for entry into this job. This should include any extraordinary conditions applicable to the job (for example, heavy lifting, exposure to temperature extremes, or prolonged standing). • At least 8 years in an ABAP consulting role in an SAP environment/client and interfaces methodology

and support. • Skills and experience in SAP System and process savvy of SAP FICO, SD, MM ABAP development. • SAP ABAP application operations

o Reports, Interfaces, Enhancements, Conversions, Smart Forms, SAP script, Screen Painter, BDC, LSMW, User Exits, Menu Exits, Function Exit, Screen Exit, ALV Reports, Dialog Programming, Data Dictionary, RFC, ABAP Query, BAPI, BADI, PI, Adobe forms, ABAP workflow, Web DynPro etc. Webservice creation & use ALE/iDoc, Oracle & PL/SQL

• Knowledge of linkages in ABAP are an added advantage o PHP o MS SQL Server preferred

• Experience in roles & authorization and basic basis knowledge • Understand the SAP Application Support and Change Management lifecycle. • Strong ability to understand complex system landscape configuration considering the E2E view • ITIL Knowledge and Experience would be an advantage. • Strong analytical and problem solving skills, attention to detail, Data gathering and diagnosis ability • Shipping/Logistics industry experience preferred. • Good communication skills with different levels of business users and technical teams • English language (fluent in both written and verbal) • Ability to work in a team • Good Communication & Facilitation skills • Bachelor in Computer Science or Information Systems or related qualification preferred

5. Competency (Lominger) – For HR use

Last reviewed date & by whom: Signature

Signature

Job Holder’s Name

Reviewing Officer’s Name

Job Description & Specification Form

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Date Date