Job Pack

ICT Support Technician

Preparing tomorrow’s citizens today

INTRODUCTION Welcome to Failsworth Sports College, a school that has traditional values but which is at the cutting edge of technology. We are a Foundation School with Trust status. We are a fully inclusive, popular and over-subscribed 11-16 comprehensive school with almost 1500 students on roll. The school became a Foundation school with Cooperative Trust Status in April 2010 and we continue to build on our already good relationships with the local community and a number of specific partners through the Trust – the Failsworth Learning Partnership. We are not just a school - we are part of the community and are always looking to widen our participation and work more closely with the local people. We have an incredibly strong extended school network. We seek to provide a high quality education and pride ourselves on being a school that isn’t afraid to take risks in order to develop both students and staff. We are committed to the support, nurture and development of our staff and place great importance on the provision of high quality professional developmental experiences and opportunities for all of our colleagues. We believe that our school is a stimulating and enjoyable place to teach and learn. We achieve our goals by a strong team working together in order to raise attainment and to improve our students’ learning experiences. If you believe you have what it takes to build upon our success story, then we look forward to meeting with you.

FACILITIES Our facilities are second to none. We have the latest and top of the range equipment benefiting everyone, including:

Secure access control throughout the school

Secure private parking

Interactive Whiteboards in every classroom

At least 28 PCs per cluster (subject) area

Every classroom is connected to the internet

6 Floodlit Tennis Courts

2 Synthetic Astroturf pitches

Access to swimming pool and gym at the adjacent Leisure Centre

Recording Studio

Drama Studio

Dance Studio

Excellent facilities in and fully equipped rooms for: Science, Art and Technology

Plasma TV in each department – 14 in total

Soccer Centre – available for community use during evening and weekends

WHAT DO OUR STUDENTS THINK ABOUT US? ‘It’s a really good environment and they have excellent facilities. The teachers are nice and there’s lots of support.’ ‘I would definitely recommend my friends to this school and feel sorry for my other friends in other schools.’

COOPERATIVE TRUST STATUS We currently work in partnership with many local organisations and the quality of collaboration and work amongst the extended school group is well regarded within Oldham. The school became a Foundation School with Trust Status with effect from 1st April 2010. The creation of the Failsworth Learning Partnership Trust allows the partnerships and collaboration to develop further still. It is about working together for the future of Failsworth.

The Learning Partnership aims to:

Maintain the highest aspirations for, and expectations of, the young people of Failsworth;

Raise standards of achievement and attainment for all in the school and its partner schools;

Contribute to improving the economic, social and physical well-being of young people, their facilities and the wider community;

Engage all stakeholders in the community in the strategic direction of the learning and well-being of local children and young people, with a particular anticipated increase in the involvement and understanding of parents and carers in their children’s education;

Further raise the profile of education within the school community as well as student and parental aspirations;

Build on the values and ethos of the co-operative movement to create a school in which all stakeholders play an active part.

ABOUT OUR SCHOOL The school operates a Vertical Tutoring House System. We call each form a Family, with groups of different ages to reflect normal life both at home and in the workplace. There are 12 Family Groups to one House. The House System uses the theme of previous Olympic Cities – Athens, Atlanta, Barcelona, Beijing and Sydney. Students who at times require extra support may be given this additional help in our Gateway Centre which is housed in the adjoining Sports Centre. This was introduced with great success during the 2009/10 academic year. Subjects are grouped into 5 Faculties – Maths, Enterprise and Information (Maths and ICT); Culture, Language and Communication (English and MFL); Exploration and Innovation (Science and Technology); Active Citizens (PE and L4L); and Creative World (Expressive Arts and Humanities). On a recent IIP Assessment the assessor found that “the Governors are included in training for Governors and are actively involved in the school plans and reviews of performance”.

STAFF STRUCTURE There are approximately 180 teaching and support staff across the school. We are committed to offering continuing professional development activities for all staff to enable them to develop their career. We also have a number of long established staff who have embraced the internal opportunities - together this has created a friendly, approachable atmosphere.

LEADERSHIP STRUCTURE Our Senior Leadership Team from September 2011 consists of four colleagues: The Headteacher, two Deputy Headteachers, and a Director of Support Services. Our Senior Leadership Group consists of the four staff above plus five Assistant Headteachers, School Finance & HR Manager and the MIS & ICT Network Manager.

SUPPORT STAFF STRUCTURE

THE ROLE Attached in the pack is a copy of the job description and person specification along with a list of the key tasks.

MIS & ICT Network Manager

Director of Support Services

ICT Leader MIS Leader

ICT Technician

Senior ICT Technician (Level B)

MIS Administrator

MIS Administrator

JOB DESCRIPTION

JOB TITLE

ICT TECHNICIAN – LEVEL B (Secondary School)

GRADE

Grade 3 (SCP 16 – 21) £16,440 - £19,126

JE CODE EIS2

JOB PURPOSE To maintain hardware and software used by staff and pupils in the school and to provide technical advice on ICT matters as they relate to the school. To support teachers in developing the use of ICT to support the curriculum.

KEY TASKS – Supporting Teachers and Pupils

1.

Assist the teacher by supporting individuals or groups of pupils during practical aspects of learning. (This may include extra curricular/IT activities)

2.

Provide information, advice and assistance for teachers, pupils and other members of staff on the basic use and setting up of computer equipment, software and procedures.

3. Assist with the production of material and equipment required for teaching as requested, including photocopying, printing, downloading of material, work sheets and help sheets.

4. Invigilate examinations and tests as required.

KEY TASKS – Technical ICT Support 5. Set up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other

specialist ICT equipment, ensuring that systems are ready for use and operating correctly.

6. Maintain ICT installations, peripherals and software; restoring faults, replace consumables, updating software and setting up new equipment.

7. Detect, diagnose and resolve basic computer, server and peripheral device faults. Interpret diagnostic information, prioritise resolutions and determine if external support is required.

8. Follow a schedule of ICT maintenance activities across the school, making amendments as appropriate for additional tasks/requests.

9. Support data integrity within the school.

10. Make suggestions for improvement and efficiency as appropriate.

KEY TASKS – Health & Safety/Safeguarding 11. Work to and give guidance to others on the ICT acceptable use policy. This could include guidance on

ICT issues relating to e-Safeguarding.

12. Implement school back-up, virus protection and security policies including staff and pupil access to data and files. Note risks to ICT systems and suggest precautions.

13. Ensure that basic safety checks are carried out and escalate problems as required, maintain necessary records. Contribute to the writing and reviewing risk assessments associated with using ICT and operating ICT equipment.

14. Ensure the safe disposal of obsolete equipment, used consumables and waste materials in line with recognised procedures and legal requirements.

KEY TASKS – Administration 15. Assist in the maintenance of an up-to-date inventory of ICT software & licences in school. Assist with

the security of equipment and asset labelling as necessary.

16. Operate an efficient system for stocking, storing and distributing items used in the Department/School, including any associated record keeping.

17. Receive and check deliveries and associated invoices, notify the appropriate person of any discrepancies.

18. Track expenditure against budget and produce simple estimates for planned expenditure on consumables.

19. Record loans of ICT equipment. Replace consumables and monitor usage in ICT areas. Keep a log of the types of faults fixed and investigated to refer to if similar errors/faults reoccur.

20. Assist with the design and production of school documentation such as newsletters, prospectuses, posters, leaflets, letterheads etc.

21. Provide management information as requested by the Director of Support Services.

STANDARD DUTIES

1.

To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues, and to promote equal opportunities for all.

2.

To uphold and promote the values and the ethos of the school.

3.

To implement and uphold the policies, procedures and codes of practice of the School, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection.

4.

To take a pro-active approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises.

5. To participate and engage with workplace learning and development opportunities, subject to the school’s training plan, working to continually improve own performance and that of the team/school.

6. To attend and participate in relevant meetings as appropriate.

7. To undertake any other additional duties commensurate with the grade of the post.

CONTACTS

Pupils, staff, suppliers/contractors and visitors

RELATIONSHIP TO OTHER POSTS IN THE DEPARTMENT

Responsible to:

Designated Senior Officer & Director of Support Services

Responsible for:

Not applicable

SPECIAL CONDITIONS

CRB Disclosure Required – Enhanced

DATE NAME POST TITLE

PREPARED

REVIEWED

REVIEWED

PERSON SPECIFICATION Job Title: LEVEL B – ICT TECHNICIAN (Secondary School)

Selection Criteria Essential

Selection Criteria Desirable

How Assessed

Education & Qualifications

Willingness to undertake NVQ level 2 in ICT or equivalent

NVQ level 2 in ICT related subject or equivalent

AF / I

Experience

Experience of diagnosing and correcting straightforward faults in ICT hardware and software Experience of installing, configuring and testing computer hardware, network operating systems, software and peripheral equipment Experience of working in a team and supporting others to achieve objectives and complete tasks to deadlines Experience of keeping basic records

Experience of undertaking a wide range of ICT tasks and responsibilities in an educational setting Experience of tracking expenditure and monitoring budgets

AF / I

AF / I

AF / I

AF / I

Skills & Abilities

Interpersonal skills to build effective working relationships with pupils and staff across the school Communication skills to give advice and guidance to others both spoken and in writing Analytical skills to investigate problems and information, drawing conclusions and making recommendations for action Initiative to work without direct supervision and respond to unexpected problems Organisational skills to prioritise own workload and complete tasks to required deadlines

AF / I

AF / I

AF / I

AF / I

AF / I

Knowledge

Understanding of the importance of data protection, confidentiality and ICT security issues within the school environment to ensure the business of the school is protected and pupils are kept safe An understanding of the wider safeguarding agenda working with children and young people Knowledge of potential health and safety risks and issues working with computers and electrical equipment

AF / I

AF / I

AF / I

Work circumstances

Able to work flexibly according to the needs of the school between activities supporting pupil’s learning and activities supporting the smooth and effective running of the school

I

Abbreviations: AF = Application Form; I = Interview.

NB. - Any candidate with a disability who meets the

ENHANCED DISCLOSURE

Thank you for your interest in this position at Failsworth School. The post you are applying for involves working with young people. It is therefore exempt from the Rehabilitation of Offenders Act and any offer of employment will be subject to an Enhanced Disclosure. As this post is exempt from the Rehabilitation of Offenders Act, you must declare any convictions, including pending convictions, cautions, reprimands and warning which would otherwise be regarded as ‘spent’ under this Act. Further details will be sought prior to appointment. An Enhanced Disclosure is carried out by the Criminal Records Bureau and will check criminal records for information on any convictions, cautions, reprimands and warnings held on the Police National Computer and on local Police records. All information on criminal records provided both by you and within the Enhanced Disclosure will be used, stored and disposed of in confidence and in line with the Criminal Records Bureau Code of Practice of Disclosure Information. If your application is successful, you will receive further information on how to complete the Enhanced Disclosure.

TRAVEL DIRECTIONS

BY PUBLIC TRANSPORT To reach the School (O.S 1:50000 Map 109 Manchester Grid Reference 903012) by Public Transport, take the 76 bus from Piccadilly Gardens to Lord Lane. Failsworth School is about a 5-10 minute walk from the bus stop. BY CAR FROM MANCHESTER Follow OLDHAM ROAD (A62) into Failsworth. Turn right into ASHTON ROAD WEST and after about ¾ mile turn right into BRIERLEY AVENUE. Failsworth School is on the left. FROM M62 Exit 20 and take A627M towards OLDHAM. Continue past the Oldham turn off onto the dual carriageway BROADWAY (signs to Manchester). Keep on this road for about 4 miles and turn left at T-junction traffic lights into OLDHAM ROAD. Turn right into ASHTON ROAD WEST and after ½ mile turn right into BRIERLEY AVENUE. Failsworth School is on the left. FROM M60 Exit 22 (Manchester City and Oldham) and take A62 (OLDHAM ROAD) towards Manchester. Turn left at second set of traffic lights into MERSEY ROAD NORTH. Continue through traffic lights onto WESTMINSTER ROAD. At mini roundabout turn right into ASHTON ROAD EAST and after ½ mile turn left into BRIERLEY AVENUE. Failsworth School is on the left. There are three car parks available – East end of school Visitors car park, West end of school Sports Centre and across the road from school at The Football Foundation. Please report to Reception via the Main Entrance of the school.

Failsworth School Specialist Sports College

Brierley Avenue

Failsworth

Manchester

M35 9HA

t: +44(0)161 688 3900

f: +44(0)161 681 8150

email: info@failsworthlg.co.uk

website: www.failsworthlg.co.uk

Pre

par

ing

to

mo

rro

w’s

citi

zen

s to

day