Jod Satisfaction

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DECLARATION

I PRASHANT BAID hereby declare that this project report entitled A STUDY ON

EMPLOYEE SATISFACTION IN BHILAI STEEL PLANT is submitted to the

GITAM INSTITUTE OF MANAGEMENT - GITAM University for the award of the

degree of Bachelor of Business Management. This is a work carried out by me under the

guidance of Mrs. G.Arti, Assistant Professor, GIM, Gitam University. And has not

been submitted to any other University or Institution for award of any degree or diploma.

Place: Visakhapatnam

Date: PRASHANT BAID

Reg. no.1214109135

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CERTIFICATE

This is to certify that the project report entitled A STUDY ON EMPLOYEE

SATISFACTION IN BHILAI STEEL PLANT submitted to GITAM Institute of

Management, GITAM UNIVERSITY, Visakhapatnam in partial fulfillment of the

requirements for the Degree of Bachelors of Business Management, is a bonafide

work done by Mr. PRASHANT BAID, BBM I YEAR, reg. no. 1214109135 and has

been carried out under my guidance.

Place: Visakhapatnam Mrs. G. Arti

Date: Assistant Professor

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ACKNOWLEDGEMENTS

I would like to express my gratitude to Prof. K. Siva Rama Krishna, Principal of

GITAM Institute of Management, GITAM University, Visakhapatnam, for giving

the opportunity to work in this Project.

I am grateful to Prof. P. Sheela, Vice Principal, GITAM Institute of Management,

GITAM University, for giving her support through out the project.

I thank Dr. K. Manjushree Naidu, BBM Programme Cordinator, GITAM Institute

of Management, GITAM University, Visakhapatnam, for giving me her valuable

advice.

I take this opportunity to thank my Project Guide Ms. G.ARTI, GITAM Institute of

Management, GITAM University, Visakhapatnam for her constant encouragement

and guidance in performing this project.

PRASHANT BAID

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PREFACE

The project work entitled A STUDY ON JOB SATISFACTION OF

EMPLOYEES OF BHILAI STEEL PLLANT

Job Satisfaction is the favorableness or un-favorableness with

which the employee views his work. It expresses the amount of

agreement between ones expectation of the job and the rewards that

the

job provides. Job Satisfaction is a part of life satisfaction. The nature of

ones environment of job is an important part of life as Job Satisfaction

influences ones general life satisfaction.

Job Satisfaction, thus, is the result of various attitudes possessed by an

employee. In a narrow sense, these attitudes are related to the job

under

condition with such specific factors such as wages. Supervisors of

employment, conditions of work, social relation on the job, prompt

settlement of grievances and fair treatment by employer.

However, more comprehensive approach requires that many factors

areto be included before a complete understanding of job satisfaction can

be

obtained. Such factors as employees age, health temperature, desire

and

level of aspiration should be considered. Further his family relationship,

Social status, recreational outlets, activity in the organizations etc.

Contribute ultimately to job satisfaction.

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CONTENT :

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CHAPTER -1

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SUPERVISION:

To a worker, Supervision is equally a strong contributor to the job

satisfaction as well as to the job dissatisfaction. The feelings of workers

towards his supervisors are usually similar to his feeling towards the

company.

CO-WORKERS:

Various studies had traced this factor as a factor of intermediate

importance. Ones associates with others had frequently been

motivated as a factor in job satisfaction.

PAY:

Studies also show that most of the workers felt satisfied when

they are paid more adequately to the work performed by them.

AGE:

Age has also been found to have a direct relationship to level job

of satisfaction of employees.

MARITAL STATUS:

Marital status has an important role in deciding the job

satisfaction. Most of the studies have revealed that the married person

finds dissatisfaction in his job than his unmarried counterpart.

EDUCATION:

Studies conducted among various workers revealed that most of

workers who had not completed their school education showed higher

satisfaction level.

WORKING CONDITION:

The result of various studies shows that working condition is an

important factor. Working conditions are more important to women

workers than men workers.

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Objective:

1. To Study the job satisfaction of employees in Bhilai Steel Plant

2. To Measure the satisfaction levels of employees on various factors

and give suggestions for improving the same.

3. To find out whether experience have an effect on Job Factors.

4. To find the significance difference among age groups with respect

to job Factors.

Limitations of the study:

1. Sample size of the study is only 37.

2. Respondents did not respond to some of the questions.

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PROFILE of Bhilai Steel Plant

BHILAI STEEL PLANT (BSP)

Bhilai Steel Plant, a unit of Steel Authority of India Limited - a public sector

undertaking was conceived under aegis of Indo - USSR Treaty in the 2nd Fiveyear plan. This was in accordance with erstwhile government policy for

strengthening economy and self reliance through development of core sector.

Seven - time winner of Prime Ministers Trophy for best Integrated Steel

Plant in the country, Bhilai Steel Plant (BSP) is Indias sole producer of rails and

heavy steel plates and major producer of structural. The plant is the sole supplier

of the country's longest rail tracks of 260 meters. With an annual production

capacity of 4.5 MT of saleable steel, the plant also specializes in other products

such as wire rods and merchant products. Since BSP is accredited with ISO

9001:2000 Quality Management System Standard, all saleable products of Bhilai

Steel Plant come under the ISO umbrella.

Living up to the demand of the growing economy of the country, the plant

produces wide range of products. This includes Rails, Wire Rods, Plates and

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Merchant products. Commitment to quality and customer satisfaction has

resulted in consistent R & D efforts culminating in development and

commercialization of distinctive new grades like SAILMA, UTS - 90 etc.

.

CHAPTER II

RESEARCH METHODOLOGY:The methodology followed for conducting the study includes the

specification of research design, selection of sample, data collection through

questionnaire and statistical tools used for analyzing the data.

Research design:

The research design used for this study is of the descriptive type.

Descriptive research studies are those studies which are concerned with

describing the characteristics of a particular individual or a group.The sampling technique used here is Simple Random Sample Technique.

The employees were interviewed using convenience sampling. The data has also

been collected by giving a Questionnaire to the BSP employees.

Sample size:

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The sample size consisting of 37 respondents were selected for the study.

Data collection:

The data can be collected in two ways.

1. Primary data

2. Secondary data.

Primary data: The data which is collected for the first time to perform the analysis

is called primary data. Here the primary data was collected by using

questionnaires. The questionnaire has 28 questions. A five point rating scale was

used such as strongly disagree, disagree, neutral, agree and strongly agree.

Secondary data: The data which is gathered from already available

information, journals and books is known as secondary data.

CHAPTER III

DATA ANALYSIS AND INTERPRETATION

Catogary

Respondent Percent ofrespondent

Male 25 67.5675676

Female 12 32.4324324

TotaL 37 100

TABLE NO. 1

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Respondent

0

5

10

15

20

25

30

Male Female

Respondent

Chart no: 1

Interpretation:There are more number of male workers than female workers.

2. MONTHLY INCOME

Income

Income Number of Respondents

Percent of respondents

BelowRs.10000

2 5.40540541

10000-20000 15 40.5405405

20000-30000 10 27.027027

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ABOVE 30000 10 27.027027

TOTAL 37 100

Table no: 2

Income

Number of Respondents

02468

10121416

Below

Rs.10

00

10000-20

00

20000-30

00

ABOVE

3000

Income

Responde

Number of

Respondents

Chart no: 2

Interpretation:

40 percent of the employees were drawing a salary between10,000 -20,000.

27 percent of the employees were drawing a salary between20,000 -30,000. 27

percent of the employees were drawing a salary above 30,000 and

5 percent of the employees were drawing a salary below 10,000.

Education qualification

Education qualification

Catogary Respondent Percent of respondent

P.G 12 32.43U.G 25 67.57

TotaL 37 100

Table No: 3

Education

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Respondent

0

5

10

15

20

25

30

P.G U.G

Education

Responde

Respondent

Chart No: 3

Interpretation:

Marital Status

Catogary Respondent Percent of respondent

Married 9 32.43

Unmarried 28 67.57

TotaL 37 100

Tale No: 4 Marital Status

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Chart no: 4

0

20

40

60

80

100

Frequency

married

Unmarried

Total

Table No: 5 Years of Experience

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Frequency Percent

Less than 1yr 8 8.0

1-2 yrs 26 26

2-3yrs 20 20

3-4yrs 26 26

Above 4yrs 20 20

Total 100 100

CHART NO.5

0

20

40

60

80

100

Frequency

Less than 1yr

1-2 yrs

2-3yrs

3-4yrs

Above 4yrs

Total

Table No: 6

Working hours are convenient for me

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Frequency Percent

strongly agree 34 34

agree 32 32

neither agree nor

disagree

18 18

disagree 13 13

strongly disagree 3 3

Total 100 100

Chart no. 6

0

20

40

60

80

100

Frequency

strongly agree

agree

neither agree nor

disagree

disagree

strongly disagree

Total

Interpretation:

From the above chart and table it is clearly evident that 34% of the

respondents strongly agree that working hours are convenient from them

and 32% agree with that and 18% neither agree nor disagree and 13%

disagree with the working hours and 3% are strongly against working

hours.

Table No: 7 I'm happy with my work place

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Frequency Percent

Strongly agree 30 30

Agree 39 39

neither agree nor disagree

18 18

Disagree 8 8


Total 100 100

Chart No: 7

0

20

40

60

80

100

Frequency

Strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is clear that 30% respondents strongly agree and

39% respondents agree that they are happy with their work place only

13% disagreed and 18% have no idea towards their work place.

Table No: 8 I feel i have too much work to do

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Frequency Percent

strongly agree 7 7

Agree 9 9

neither agree nor

disagree

25 25

Disagree 37 37


Total 100 100

Chart No: 8

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is quite clear that the work load is not

high, 37% of the respondents disagreed with the question I feel I have

too much work and another 22% strongly disagreed, 18% admits theyhave too much work and 23% have no idea towards this question.

Table No: 9 safety measures provided by the company

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Frequency Percent


Agree 31 31

neither agree nor

disagree

24 24

Disagree 11 11


Total 100 100

Chart No: 9

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is evident that the safety measures

provided by the organizations are good as 28 and 31% of the respondentsagree with that and only 11& 6% disagreed and 24% neither agreed nor

disagreed.

TableNo: 10 My relationship with my supervisor is cordial

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Frequency Percent

Strongly agree 30 30

Agree 41 41

Neither agree nor disagree 16 16

Disagree 6 6

Strongly disagree 7 7

Total 100 100

Chart No: 10

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is clear that relationship between

employees and their supervisors are cordial because 30% of respondents

strongly agreed to it and 41% agreed to it and only 13% disagreed and

16% of respondents have neither agreed nor disagreed.

Table No: 11 My supervisor is not partial

Frequency Percent

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Strongly Agree 18 18

Agree 30 30

Neither agree nor disagree 15 15

Disagree 19 19

Strongly disagree 18 18

Total 100 100

Chart No: 11

0

20

40

60

80

100

Frequency

3-D Column 1

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is evident that the supervisors are not

partial to the employees as 18% strongly agreed and 30% agreed to the

question but 19% disagreed and 18% strongly disagreed this level is

quite high compared to other questions.

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Table No: 12 My supervisor considers my idea too while taking decision

Frequency Percent


Agree 43 43


26 26

Disagree 2 2


Total 100 100

Chart No: 12

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is clear that 26 and 42% of the

respondents agree that supervisors consider their employees ideas alsoand only 5% disagreed and 26% neither agreed nor disagreed.

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Table No: 13 I'm satisfied with the support from my co-workers

Frequency Percent


Agree 47 47


16 16

Disagree 9 9


Total 100 100

Chart No: 13

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is clear that relation with co-workers is

quite good as nearly 68% of the respondents agree that they are satisfied

with support from co-workers and only 15% disagreed and 16% have no

answer to this

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Table No: 14 People here have concern from one another and tend to help one

another

Frequency Percent


Agree 41 41


19 19

Disagree 9 9


Total 100 100

Chart No: 14

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nordisagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is clear that in this organization people

have concern over each other as 26% strongly agreed and 41% agreed

and only 14% disagreed and 19% neither agreed nor disagreed.

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Table No: 15 I'm satisfied with the refreshment facilities

Frequency Percent

strongly agree 9 9

Agree 20 20


30 30

Disagree 26 26


Total 100 100

Chart No: 15

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is clear that the employees are not satisfied

with the refreshment facilities offered by the company as 26% of

respondents disagreed and 15% strongly disagreed and 30% neither

agreed nor disagreed and only 29% agreed.

Table No: 16 We are provided with the rest and lunch room and they are good

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Frequency Percent

strongly agree 8 8

Agree 16 16


22 22

Disagree 34 34


Total 100 100

Chart No: 16

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is quite evident that 24% strongly

disagreed and 30% of the respondents disagreed and 22% neither agreed

nor disagreed and only 24% of the respondents are satisfied with the rest

and lunch room provided.

Table No: 17 The parking space for our vehicles are satisfactory

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Frequency Percent

strongly agree 4 4

Agree 9 9

neither agree nor disagree 24 24

Disagree 32 32


Total 100 100

Chart No: 17

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is clear that respondents are not satisfied

with the parking facilities provided by the company as 31% of

respondents strongly disagreed and 32% of respondents disagreed and

only 13% of respondents are satisfied with the parking facilities and 24%have neither agreed nor disagreed.

Table No: 18 I fell I'm paid a fair amount for the work i do

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Frequency Percent


Agree 39 39

neither agree nor

disagree

25 25

Disagree 13 13


Total 100 100

Chart No: 18

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is evident that the respondents are

satisfied with their salary as 39% agree and 15% strongly agree. Only

`3% disagree and 8% strongly disagree, 25% neither agree nor disagree.

Table No: 19 I'm satisfied with the chances for my promotion

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Frequency Percent


Agree 43 43

neither agree nor

disagree

13 13

Disagree 9 9


Total 100 100

Chart No: 19

0

10

20

30

40

50

60

70

80

90

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is quite clear that employees are satisfied

with their chances for promotion as 43% agree and 27% strongly agree.

Only 9% disagree and 8% strongly disagree, 13% neither agree nor

disagree.

Table No: 20 The salary we receive are good as other organizations offer

pay to their employees

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Frequency Percent


Agree 37 37


26 26

Disagree 6 6


Total 100 100

Chart No: 20

0

20

40

60

80

100

Frequency

strongly agree

Agree


Disagree

strongly disagree

Total

Interpretation:

From the above table it is quite clear that the salary in this

organization is at par to the industry as 37% agree and 27% strongly

agree. Only 6% disagree and 4% strongly disagree, 26% neither agree nor

disagree.

Table No: 21 I'm satisfied with the allownaces provided by the organization

Frequency Percent

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Agree 42 42


21 21

Disagree 11 11


Total 100 100

Chart No: 21

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is clear that the employees are satisfied

with the allowances and other benefits provided by the organization as

42% agree and 19% strongly agree. Only 11% disagree and 7% strongly

disagree, 21% neither agree nor disagree.

Table No: 22 I feel my boss motivate me to achieve the organizational goals

Frequency Percent

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Agree 33 33


25 25

Disagree 22 22


Total 100 100

Chart No: 22

0

10

20

30

40

50

60

70

80

90

100

Frequency

strongly agree

Agree


Disagree

strongly disagree

Total

Interpretation:

From the above table it is evident that employees boss are

motivating to achieve organizational goals as 33% agree and 11%

strongly agree. 22% disagree this is quite high compared to other factors

and 9% strongly disagree and 25% neither agree nor disagree

Table No: 23 My supervisor motivates me to increase my efficiency at times

when i'm not

Frequency Percent

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Agree 44 44


18 18

Disagree 13 13


Total 100 100

Chart No: 23

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is evident that employees boss motivates

the employee when he is unproductive and help him to be productive as

44% agree and 18% strongly agree. Only 7% strongly disagree and 7%

disagree, 18% neither agree nor disagree.

Table No: 24 Overall I'm satisfied with my job

Frequency Percent


Agree 33 33

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25 25

Disagree 15 15


Total 100 100

Chart No: 24

0

20

40

60

80

100

Frequency

strongly agree

Agree

neither agree nor

disagree

Disagree

strongly disagree

Total

Interpretation:

From the above table it is evident that Overall satisfactions of the

respondents are good as 33% agree and 21% strongly agree. Only 6%

strongly disagree and 15% disagree and 25% neither agree nor disagree.

DATA ANALYSIS

o ONE WAY ANOVA

H0:

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There is no significant difference among respondents of various

experience groups with regard to Environment and nature of work factor.

H1:

There is significant difference among respondents of various

experience groups with regard to Environment and nature of work factor

Table No: 34

Environment and Nature of work

Sum of

Squares

Df Mean

Square

F Sig

Between

Groups

591 4 .148 .465 . .761

Within

Groups

30.168 95 . 318

Total 30.758 99

Interpretation:

Since the significant difference is greater than 0.05 accept null

hypothesis and reject alternate hypothesis which says, there is no

significant difference among respondents of various experience with

respect to environment and nature of work.

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H0:


experience groups with regard to the factor Relationship with supervisors

and colleagues.

H1:


experience groups with regard to the factor Relationship with supervisors

and colleagues.

Table No: 35

ANOVA

Relationship with supervisors and colleagues

Sum of

Squares

df Mean

Square

F Sig.

Between

Groups

1.199 4 .300 1.273 .286

Within

Groups

22.376 95 236

Total 23.576 99

Interpretation:




respect to Relationship with supervisors and colleagues.

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H0:


experience groups with regard to the factor Welfare facilities

H1:


experience groups with regard to the factor Welfare facilities

Table No: 36

ANOVA

Welfare facilities

Sum of

Squares

df Mean

Square

F Sig.

Between

Groups

1.741 4 435 1.441 .227

Within

Groups

28.699 95 .302

Total 30.440 99

Interpretation:




respect to welfare facilities.

H0:


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experience groups with regard to the factor Pay and Promotion

H1:


experience groups with regard to the factor Pay and Promotion

Table No: 37

ANOVA

Pay and Promotion

Sum of

Squares

df Mean

Square

F Sig.

Between

Groups

3.148 4 787 .369 .082

Within

Groups

35.017 95 .369

Total 38.165 99

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Interpretation:




respect to Pay and promotion.

H0:


experience groups with regard to the factor Communication and

Motivation.

H1:


experience groups with regard to the factor Communication andMotivation.

Table No: 38

ANOVA

Communication and Motivation

Sum of

Squares

df Mean

Square

Sig.

Between

Groups

.937 4 95 .652 .627

Within

Groups

34.100 95 95

Total 35.037 95

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.

Interpretation:

.




respect to Job factors

H0:


Age groups with regard to Job Factors.

H1:

There is significant difference among respondents of various Age

groups with regard to Job Factors.

Table No: 40ANOVA

Sum of

Squares

df Mean

Square

F Sig.

Between

Groups

.007 2 .004 .009 .991

Within

Groups

40.790 97 .421

Total 40.798 99

.

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Interpretation:



significant difference among respondents of various age groups with

respect to Job factors.

H0:


genders with regard to Job Factors.

H1:


genders with regard to Job Factors.

Table No: 41

Sum of

Squares

df Mean

Square

F Sig.

Between

Groups

.036 1 .038 .086 .770

Within

Groups

40.782 98 .416

Total 40.798 99

.

Interpretation:



significant difference among respondents of various genders with respect

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to Job factors.

Chapter -V

Descriptive Statistics

N minimum Maximum Mean Std.Deviation

environment

and

nature of

work

100 1.40 4.20 2.4960 .55740

relationship

withsupervisors

and

colleagues

100 1.00 3.80 2.3620 .48799

welfare

facilities

100 2.00 4.60 3.4600 .55450

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pay and

promotion

100 1.00 4.00 2.3900 .62089

communiction

and

motivation

100 1.25 4.00 2.5725 .59490

job factors 100 1.20 4.40 2.5400 .56174

Valid N

(listwise)

100

5.1 Findings:

The descriptive statistics table helps us to derive satisfaction level of

employees on various factors:

The respondents are satisfied with the environment and nature of work

factors as their mean value is near to 2.50

The respondents relationship with the superiors and colleagues are quite

good as their mean value is 2.36 is an agreeable level.

The Respondents are not provided with proper welfare facilities thats the

reason the mean value is quite high at 3.46 levels which is disagree level.

The communication and motivation of employees by their superiors in

this organization is reasonable as the mean value is 2.57.

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The Pay and promotion activities in this organization is also good as their

mean value is 2.4

The Respondents are overall satisfied with their job as their mean value

is 2.54 which is an agreeable level.

The Parking facilities provided by the organization are not good thats

why most respondents disagree with this question.

The refreshment facilities are also need to be improved because most of

the employees are dissatisfied on this factor.

The Rest room facilities in the company are not good and they are not

satisfied with the lunch facilities.

Suggestions:

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Questionnaire

A study on Job Satisfaction of Employees in BSP1. Name:

2. Age:

3. Gender: Male Female

4. Monthly Income:

A) Below Rest. 10,000 B) 10,000- 20000 C) 20,000-30000 D) Above

30,000

5. Education Qualification:

A) Under graduation B) Post graduation

6. Marital Status

A) Married B) Unmarried

7. Years of experience:

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A) Less than 1yr B) 1-2 yrs C) 2-3 yrs D) 3-4 yrs E) Above 4yrs

Please indicate your level of agreement in connection with various

factors:

1. Strongly agree 2. Agree 3. Neither agree nor disagree 4. Disagree

5. Strongly Disagree

Work Environment and nature of work

S.NO

.

Particulars 1 2 3 4 5

1 Working hours are convenient forme

2 Im happy with my work place3 The lighting and other

arrangements in

the office are satisfactory4 I feel I have too much work to do5 Im satisfied with the safety

measures

provided by my company

Relationship with supervisors and colleagues

S.NO

.


6 My relationship with my supervisor

is

Cordial7 My supervisor is not partial8 My supervisor considers my ideas

too

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while making decision9 Im satisfied with the support from

my coworkers10 People here have concern for one

another and tend to help oneanother

Welfare Facilities

S.NO Particulars 1 2 3 4 5

11 Im satisfied with the refreshment

facilities12 We are provided with the rest and

lunch

room and they are good13 The parking facilities provided for

our

vehicles are satisfactory14 Im satisfied with the first aid

facilities15 Im satisfied with the Loan facilities

and

other personal welfare benefits

offered by company

Pay and promotion

S.No Particulars 1 2 3 4 516 I feel Im being paid a fair amount

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for the work I do17 Im satisfied with my chances for

promotion18 The salaries we receive are good

as other organizations pay to theiremployees

19 Im satisfied with the allowances

provided by my organization

Communication and motivation

S.

No


20 I feel that my Boss motivate me to

achieve the organization goal21 My supervisor motivates me to

increase

my efficiency at times when Im

not

productive22 Communication seem good within

this

Organization23 Work assignments are explained

clearly to me

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Job factors

S.NO

.


24 I love my job and to work in this

Organization25 My work life is meaningful26 I consider that my work is valuable

in

attaining my organizational goals27 Have adequate opportunity to use

my

Ability28 Overall, Im satisfied with my job

SUGGESTION--------------------------------------------------------------

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Documents

Jod Satisfaction