John Croson - Resume

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John Croson2121 Taylor Avenue - Racine, WI 53403 262.637.5882 [email protected] http://croson.us

8 years of cross-platform experience in systems administration including analyzing, designing,

installing, maintaining, and repairing hardware, software, peripherals and networks.

Superior troubleshooting and technical support abilities with migrations, network connectivity,

and security and database applications.

Develop exceptional relationships with co-workers, management and end users. Excellent communication and problem solving skills.

:: Skills ::Technical

Network Administration

Server Design

Internet / Intranet Configuration

Hardware / Software Maintenance

Security Testing / Patching

Backup Solution Processing

Technical / User Support

VBA Solution Provider

Operating System Windows 95, 98, NT, 2000, XP Clients

Windows NT, 2000, 2003 Server

Apple OS 9, OS X

Linux Redhat, Debian, Gentoo, SuSE, Mandrake, Slackware, , FreeBSD

Cisco IOS

Managerial Cost Containment & Budgeting

Process Documentation

Client / Vendor Relationship Management

Research & Analysis

Project Management

Training & Instruction

Software MS Exchange 5.5, 2000, 2003

Symantec Enterprise AV Suites

Trend Micro AV Suites

GFI Mail Essentials,

GFI Mail Security

GFI LanGuard

GFI FaxMaker

Veritas Backup Exec

MS Office

Adobe Photoshop, GoLive, Acrobat

Macromedia Dreamweaver

Quark Express

WSH, Kixtart, Batch, Bash Scripting

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VBA, VB

PHP, HTML

:: Experience ::

:: Integrated Healthcare Business Solutions, Inc :: Franklin, WI

A Physician billing and management information company.

Information Technology Manager April 2007 -Present

Manage client/server environment.

Act as technology liaison to client base.

Research and implement new technologies as needed.

Plan, implement and enforce compliance policies.

Analyze internal processes, leverage technology to improve, streamline and shorten.

Aid sales in utilizing technology in marketing, i.e. email, website, adsense.

Key Contributions

Migrated Windows 2000 AD to 2003 AD environment.

Migrated MS SQL database and document imaging application to new server. Migrated data to new SAN solution.

Cisco ASA 5510 Security implementation.

Microsoft Windows 2003 Terminal Server implementation.

Open Source Helpdesk, server/network monitoring solution based on the Debian distribution.

GFI Faxmaker implementation.

Provide custom MySQL/PHP compliance reporting web application.

Migrate Coldfusion website solution to DotNetNuke ASP solution.

Implement Joomla CMS solution for client (achm.org).

:: techWorks, LLC :: Wauwatosa, WI

Full service computer consulting firm for small-to-medium businesses, specializing in virtual supportand monitoring services.

Senior Field Engineer March 2004 - April

2007

Heavy equipment undercarriage distributor Waukesha, WI

Build and configure a Linux Mail Gateway on a Compaq Proliant ML350 to filter mail for an

Exchange 5.5 server hosting multiple domains.

Novelty promotions company Milwaukee, WI

Build and configure a headless (no keyboard, mouse, or monitor) Linux PC to automate the copying

of images from flash cards to a programmatically formatted CD. Prompts are generated by a text to

speech package, notifying the user of a completed unit.

Manufacturer of private-label baked custom snacks Franklin, WI

Provide increased level of support for technology needs during IT managers absence.

Audited licensing and hardware.

Make recommendations and implement workstation upgrades company-wide.

Upgrade hardware components on Dell Poweredge 1600SC / 2500SC.

Recommended money saving telephone service adjustments.

Provided Difinity/Audix phone system support.

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Internal Network Administrator

Maintenance, administration, and build of a multi-server environment consisting of the following

servers:

MS File/Print/Terminal Services 2000 - Gateway 980

MS SQL 2000 - Dell PowerEdge 2650

MS Exchange 2003 - Dell PowerEdge 1600SC

MS 2003 DC - Dell PowerEdge 2450

MS ISA 2004 - Dell PowerEdge 2450

MS 2000 TeleVantage

MS 2000 Monitoring - Compaq Proliant 1850R

Debian Postfix Mail

Slackware Postfix/Spamassassin Mail Filter

FreeBSD VNC Server

SuSE Squid/Dansguardian Proxy Filter

Key Contributions

Build and configure SuSE firewall/content filter.

Build and configure FreeBSD VNC Server Used in providing remote assistance.

Build and configure Windows 2000 development server; MS SQL, VB SourceSafe, VB 6/.NET

Assisted in migrating from Exchange 2000 to 2003. Implemented processes and procedures for conducting network security audits for clients.

:: Racine Art Museum Association :: Racine, WI

Consisting of two museums, the Racine Art Museum and the Wustum Museum, the former was

erected early 2003. The association holds the fourth most important craft art collection in the

United States.

Technology Operations Manager May 2001 -

March 2004

Maintain a heterogeneous 2 site environment consisting of:

Site 1: Three Servers/25 Clients

Debian firewall/content filter on DEC Alpha 4/2100. Redhat server providing Intranet, Web, eCommerce, Mailman services.

Exchange 2000.

Site 2: Two Servers/5 Clients

Gentoo firewall/content filter.

MS NT4 BackOffice Server on an HP LC2000 Net Server

Key Contributions

VBA Application development. Now an Open Source project hosted on Sourceforge.net.

Project management.

PBX Support.

ECommerce implementation using OSCommerce .

:: Rodes Camera and Photo Supplies :: Kenosha, WISales Manager 1993 - 2001

Supplier of photographic supplies to professional photographers and photographic studios.

Visual Basic application development.

Systems / Network administrator.

Website administrator.

Customer relations management.

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http://www.opensource.org/http://mcm-f-access.sourceforge.net/http://www.oscommerce.org/http://www.opensource.org/http://mcm-f-access.sourceforge.net/http://www.oscommerce.org/


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:: Camera World :: Racine, WISales Manager 1987 - 1993

Supplier of photographic supplies to professional and amateur photographers.

Equipment sales.

Personnel management.

:: Manpower / SC Johnson Wax:: Racine, WI

Fork Lift Operator 1984 - 1987

:: United States Army :: 1980 - 1984

Fire Direction Specialist

:: Additional Professional Activities ::Professional Photographer 1987 -Present

Provide quality wedding photography.

Cover events for corporate clients.

:: Education ::Gateway Technical College Racine, WI

Computer Information Systems - Microcomputer Specialist 2000

Advanced Programming VB.

Advanced Database Programming

:: Interests and Activities :: Motorcycle enthusiast.

Home computing.

Active member of Lord of Life Lutheran Church.

INNS volunteer, helping the homeless.

:: References :: Jack Taugher, VP/Business Owner, 262.391.3946. Patrick Dolan, IT Manager, 414.640.9058.

John Smithyman, Business Owner, 414.529.7892.

Amy Roebuck, Application Consultant, 508.944.6522.

Jennifer Arnold, Reverend, 262.656.1995.

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Documents

John Croson - Resume