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John RaynerDirector - THIS
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
• “Good is the enemy of great”– Process and Service– Continuous improvement– Integrated business
• The 3 ‘S’• Governance• Customer service• Professionalism
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
• Great rather than good• Understand how to
differentiate• Stay with it• Recognise the
competition• Improve continuously• Add value
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
• Limited formal training
• Few recognised qualifications
• No single professional body
• Blame culture
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
• Prolonged academic training• Formal qualifications• Membership of a professional or regulatory
body• Licensing authorities• Professional codes of Practice• Any others?
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
• Recognition that Shared Services need to change• Commitment from everyone• Create standards• Monitor and measure• Have a vision and values• Move to customer orientated metrics• Strengthen the business model and look for
opportunities• Commit to developing high quality leaders
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
The Health Informatics Service is hosted by Calderdale and Huddersfield NHS Foundation Trust
The Health Informatics ServiceInforming Healthcare
John RaynerDirector - THIS