Upload
jonathan-keh
View
229
Download
2
Embed Size (px)
DESCRIPTION
Â
Citation preview
CAREER PORTFOLIO JONATHAN KEH
CAREER PORTFOLIO | JONATHAN KEH
1
CONTENT PAGE
Work Philosophy ................................................................................................................. 2
Resume ............................................................................................................................... 3
Education Background ..................................................................................................... 5
Professional Experience .................................................................................................... 9
Certification ...................................................................................................................... 13
Work Examples ................................................................................................................. 15
Recommendation Letter ................................................................................................ 23
TripAdvisor Reviews .......................................................................................................... 25
Skills – Transferable ........................................................................................................... 30
Skills – Knowledge-based ................................................................................................ 31
Skills – Personality .............................................................................................................. 32
Career Goals .................................................................................................................... 33
References ....................................................................................................................... 34
CAREER PORTFOLIO | JONATHAN KEH
2
WORK PHILOSOPHY
• Engaging guests is enjoyable and can boarden my horizons. I enjoyed a lot during my internship at The Ritz-Carlton.
Not to be served, but to serve.
• I am passionate in hospitality industry. I have established my carrer goal and I will work to the best of my ability.
I dream. I make it true.
• I learnt this philosophy from The Ritz-Carlton. I believe goal can be achieved through teamwork and maximizing our talent.
Always can do!
CAREER PORTFOLIO | JONATHAN KEH
3
RESUME
• Raimondi College, Hong Kong
• Secondary Education
2005 - 2012
• IHTTI, Switzerland • 1st Year Study
Feb 2013 - Jun 2013
• The Ritz Carlton Beijing, Financial Street, China
• Cépe Restaurant
• 1st Internship
Jun 2013 - Dec 2013
Achieved WSET Level 1 Award
Achieved Best Trainee Award
CAREER PORTFOLIO | JONATHAN KEH
4
• IHTTI, Switzerland • 2nd Year Study
Feb 2014 - Jun 2014
• The Ritz-Carlton, Hong Kong
• Club Lounge • 2nd Internship
Jun 2014 - Jan 2015
• IHTTI, Switzerland • 3rd Year Study
Feb 2015 - Jun 2015
Achieved Wow Story Award
Achieved WSET Level 3 Award
& Highest Academic
Average Award (First Position)
Achieved WSET Level 2 Award
CAREER PORTFOLIO | JONATHAN KEH
5
EDUCATION BACKGROUND SECONDARY EDUCATION – RAIMONDI COLLEGE, HONG KONG
From 2005 to 2012, I received secondary education at
Raimondi College.
In 2011, I was appointed as the Head Prefect of the Prefect
Body.
CAREER PORTFOLIO | JONATHAN KEH
6
CERTIFICATE – IHTTI SCHOOL OF HOTEL MANAGEMENT, SWITZERLAND
Modules Main Focus:
Food and Beverage Knowledge
Total Average:
95/100
GPA:
3.85/4.00
CAREER PORTFOLIO | JONATHAN KEH
7
DIPLOMA – IHTTI SCHOOL OF HOTEL MANAGEMENT, SWITZERLAND
Modules Main Focus:
Design and Management
Total Average:
94/100
GPA:
3.85/4.00
CAREER PORTFOLIO | JONATHAN KEH
8
HIGHER DIPLOMA –
IHTTI SCHOOL OF HOTEL MANAGEMENT, SWITZERLAND
Modules Main Focus:
Design and Management
Total Average: 93/100
Achieved the highest academic average award
CAREER PORTFOLIO | JONATHAN KEH
9
PROFESSIONAL EXPERIENCE THE RITZ-CARLTON BEIJING, FINANCIAL STREET
Worked at Italian Fine Dining Restaurant, Cépe, for 6 months
as an International Intern.
CAREER PORTFOLIO | JONATHAN KEH
10
The “Five Star Employee Award” is presented to the employee in every quarter to recognize their commitment and dedication to the guests and to the team.
This award shows my initiative in developing my future career.
CAREER PORTFOLIO | JONATHAN KEH
11
PROFESSIONAL EXPERIENCE THE RITZ-CARLTON, HONG KONG
Worked at The Club Lounge for nearly 7 months as a trainee.
CAREER PORTFOLIO | JONATHAN KEH
12
The “Wow Story Award” is presented to the employee to recognize their contribution in creating memorable memories and wow moments for the guests.
These two awards show my initiative in engaging with guests and creating guests for life.
CAREER PORTFOLIO | JONATHAN KEH
13
CERTIFICATION WSET® LEVEL 3 AWARD IN WINES AND SPIRITS
This award is presented by WSET, Wine and Spirit Education
Trust, which is globally recognized.
The Level 3 Award gives more comprehensive coverage of
the wines and spirits of the world, with an increased focus
on tasting technique.
CAREER PORTFOLIO | JONATHAN KEH
14
EXCELLENCE AWARD FOR THE HIGHEST ACADEMIC AVERAGE
This award is presented to the student who obtained the overall highest academic average and the first position for the Swiss Higher Diploma Programme.
It is my honour to receive this award as a recognition of my effort in academic.
CAREER PORTFOLIO | JONATHAN KEH
15
WORK EXAMPLES RAIMONDI COLLEGE, HONG KONG
Appointed as the Head Prefect of the Prefect Body
Organized New Prefect Training Camp
Organized Graduation Dinner Represented graduates to
deliver speech on graduation ceremony
CAREER PORTFOLIO | JONATHAN KEH
16
IHTTI, SCHOOL OF HOTEL MANAGEMENT SWITZERLAND
1ST YEAR AND 2ND YEAR PROGRAMME
Worked as a team and gained valuable experience.
Organized the Gala Dinner Event for 35 persons
Organized the Banquet Event for 80 persons
Participated in Wine Club and achieved WSET Level 2 Award
CAREER PORTFOLIO | JONATHAN KEH
17
IHTTI, SCHOOL OF HOTEL MANAGEMENT SWITZERLAND
3RD YEAR PROGRAMME
Participated in various group projects and developed different skills.
Member of the Open House Team
Achievement in wine study and visited Champagne in
France for 3 days
Different projects related to Business and Management
Different projects related to Design
CAREER PORTFOLIO | JONATHAN KEH
18
THE RITZ-CARLTON BEIJING, FINANCIAL STREET
EXPERIENCE IN CÉPE RESTAURANT
Experience in using Micros System Different working positions
Participated in Christmas Special Event
CAREER PORTFOLIO | JONATHAN KEH
19
THE RITZ-CARLTON, HONG KONG
“WOW STORY” – EXTENDING MEMORABLE EXPERIENCE
Created personalized postcard and a photo frame to capture their
memory of their first visit to Hong Kong
CAREER PORTFOLIO | JONATHAN KEH
20
THE RITZ-CARLTON, HONG KONG
“WOW STORY” – MEMORY KEEPER – INSTAGRAM PHOTOBOOK
Created a unique crossword puzzle for the kids to play The words are the name of the staffs at the Club Lounge
Built a strong relationship with guests during their stay by knowing each other
Created a photo frame and an album with the photos they took during their stay as the memory keeper
CAREER PORTFOLIO | JONATHAN KEH
21
THE RITZ-CARLTON, HONG KONG
“WOW STORY” – 3RD BIRTHDAY SURPRISE
Created a surprise birthday party for a long-staying guest
Coordinated with other departments and the management to organize this surprise party
CAREER PORTFOLIO | JONATHAN KEH
22
THE RITZ-CARLTON, HONG KONG
OTHER “WOW STORY”
Personalized Baggage Tag
Personalized Trip Advice Personalized Souvenir
Wedding Anniversary Wedding Anniversary Wedding Proposal
Surprise Birthday Party Special Diet Needs Christmas Celebration
CAREER PORTFOLIO | JONATHAN KEH
23
RECOMMENDATION LETTER FROM MR. RORY SLATER
CAREER PORTFOLIO | JONATHAN KEH
24
FROM MRS. OSTROM
CAREER PORTFOLIO | JONATHAN KEH
25
TRIPADVISOR REVIEWS
CAREER PORTFOLIO | JONATHAN KEH
26
CAREER PORTFOLIO | JONATHAN KEH
27
CAREER PORTFOLIO | JONATHAN KEH
28
CAREER PORTFOLIO | JONATHAN KEH
29
CAREER PORTFOLIO | JONATHAN KEH
30
SKILLS – TRANSFERABLE
Transferable
Communi-cation
Creativity
Decision-making Leadership
Accepting Responsibility
CAREER PORTFOLIO | JONATHAN KEH
31
SKILLS – KNOWLEDGE-BASED
Knowledge-based Language
Information Technology
Maintaining Guest
Satisfaction
Engaging with Guest
Food & Beverage
Knowledge
Wine Knowledge
CAREER PORTFOLIO | JONATHAN KEH
32
SKILLS – PERSONALITY
Personality
Detail-minded
Easy-going
Organizing Humble to Learn
Passionate
CAREER PORTFOLIO | JONATHAN KEH
33
CAREER GOALS
From 2020
Continue further study related to business and hospitality management
Achieve higher management position after further study
Before 2020
Achieve management position in Rooms Division
From 2018
Develop career and achieve higher position
Continue further study related to hospitality management
Mar 2016 – 2017
Management Training at Hotel Chain
CAREER PORTFOLIO | JONATHAN KEH
34
REFERENCES
Mr. Rory Slater Hotel Manager
The Ritz-Carlton Beijing, Financial Street, Beijing, China
Mr. Shin-I Lin Chairman
United Holdings Ltd./ Global Capital Investment Corp., Taiwan, R.O.C.
Dr. Eddy Lee Assistant Principal
Raimondi College, Hong Kong
CAREER PORTFOLIO | JONATHAN KEH
35
Contact Information
+852 9135 9939
For further information, please feel free to
contact me or visit my LinkedIn profile.