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Joshua O. Roberts 1475 Delgany St. Unit 403
Denver. CO 80202 Phone: 720-254-9556 - E-mail: [email protected]
Operations Management Professional
Operations Management ~ Project Management ~ Sales & Marketing ~ Contracts
SUMMARY
Results-driven operations manager looking to secure a position with a firm that can leverage my experience in revenue growth, financial management and driving operational excellence. Provided complete P & L responsibilities and managed all aspects of the operations and supply chain. Skilled in managing operations, implementing new projects, reducing costs, and maintaining customer satisfaction at a high level.
KEY CAREER ACCOMPLISHMENTS
Assisted in organically growing Zenman Productions to the award winning Digital Agency it is
recognized to be today
Reduced outstanding accounts receivable from an average of 74 days to 26 days
Increased on time project delivery from 38% to 87%
Decreased time-frame of accounts payable from 61 days to 19 days
Developed and implemented process and procedure for on-boarding, creating and delivering creative services
Established a protocol for harvesting existing accounts for up-sale and ongoing business
Responsible for finding new office space due to growth including identifying the new location, specking the details, negotiating contract and implementing move
WORK EXPERIENCE
Zenman Productions 2004-2015
CHIEF OPERATING OFFICER (2013 – 2015)
Responsible for marketing and positioning Zenman Productions as the “employer of choice” which led the way for growing the staff from 3 employees to over 20
Oversee and manage all contract negotiations
Manage all vendor relations
Manage accounts receivable and accounts payable
Create and manage all budgets
Responsible for the day to day supervision of all employees
DIRECTOR OF OPERATIONS (2010 – 2013) Supervision of all employees
Managed accounts receivable and accounts payable
Created and managed project plans to ensure that projects were on time and budget
Ensured that the day-to-day operations of the business were running efficiently and effectively
OPERATIONS MANAGER (2007 – 2010) Primary team leader for sales personnel and design/development staff
Created and managed project plans to ensure that projects were on time and budget
Ensured day-to-day operations of business ran efficiently by managing vendors and clients
PROJECT MANAGER (2004 – 2007) Created and managed projects and plans to ensure that the tasks were implemented on time and
on or under budget.
Created and developed websites for all of the products
Raw Design Studio 2003-2004
ASSOCIATE (2003 – 2004)
Associate focused on marketing and vendor relations
Primary driver for all marketing print and digital
Identified and worked with vendors on pricing and material for new furniture
EDUCATION University of Colorado Denver, Denver, CO 2002-2005 Purdue University, West Lafayette, IN 1997-2001
ACQUIRED SKILLS Scrum Master Certified
Microsoft Project
Microsoft Office
QuickBooks
References will be provided upon request.