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Journey Through Baby Friendly Re-designation: An Interdisciplinary Team Approach to Sustaining Best Practices CAPWHN Victoria, BC October 29, 2011 Jacqueline Barrett, RN, MHSc Marnie Buchanan, RN, HBScN Kimberley Ross, RN, BScN, PNC(C)

Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

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Page 1: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Journey Through Baby Friendly Re-designation:

An Interdisciplinary Team Approach to Sustaining Best Practices

CAPWHN – Victoria, BC October 29, 2011

Jacqueline Barrett, RN, MHSc

Marnie Buchanan, RN, HBScN

Kimberley Ross, RN, BScN, PNC(C)

Page 2: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Objectives

• Understand the experiences of initial Baby Friendly designation and re-designation in the hospital setting.

• Appreciate the challenges and opportunities for sustaining best practices and developing solutions within the context of Baby Friendly.

• Understand the importance of an interdisciplinary team approach along with community engagement as keys to success.

Page 3: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

•Who are we?

•What are we trying to accomplish?

•When, where and how will we do this?

•Why are we doing this?

Setting the Context

Page 4: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Hamilton, Ontario

• Pop. 505,000

• 8th largest city in Canada

• 25% born outside Canada

• 25% first language other than English or French

Page 5: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Charlton Campus

West 5th Campus King Campus

Page 6: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Charlton Campus

• 3600 deliveries per year

• 51% of births in Hamilton

• 24% C/S rate

• 34% VBAC rate

• 60% epidural rate

Page 7: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Women’s & Infants’ Program

• Level II(b) obstetrical & neonatal services

• Birthing Unit – 11 beds + 2 obstetrical OR’s

• Post Partum/Combined Care – 28 beds

• Special Care Nursery – 15 beds

• Preregistration & Prenatal Tours – 60% attendance

• Obs/Gyne outpatient clinic – 12,000 visits/year

Page 8: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Care Providers

• OB/GYN (78%)

• Family Medicine OB (14%)

• Midwifery (8%)

• Newborn Care Rota

• Paediatrics

• Mental Health – Women’s Health Concerns

• Social Work

• Nursing and Respiratory Clinical Educators

• 170 staff including RN, RPN, IBCLC, Clerical

Page 9: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Ambulatory Care

Page 10: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

When?

Page 11: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

It started with…

Page 12: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Milestones over 25 Years

2015 2003 2004- 2007

2008- 2009

2010 2011 2012- 2014

1990- 1995

1996- 2000

2001- 2002

Final Preparations

Focus on Sustainability

Successful

Re-designation Unwavering

Focus

3rd Assessment Integrating BFI with Quality

Agenda

Addressing Challenges

Gaining Momentum

Initial Designation

The Beginning

Page 13: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

How?

Page 14: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Preparing for Re-designation

Page 15: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Examining the Data

SJHH Maternal Newborn Child

Exclusive Breastfeeding Rates

53% 63% 58% 61% 56% 64% 70%75%

0%

50%

100%

Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08

Exclusive Breastfeeding

Exclusive Breastfeeding + Medical Reason

Target

Page 16: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

What are the hurdles?

Page 17: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering
Page 18: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Program & Organizational Considerations

Page 19: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Program Focus

• Integration of BFI across the Women’s & Infants’ Program

• Steering Committee • Operations and Quality Committees • Unit Based Councils • Baby Friendly Best Practice Committee

Page 20: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Organizational Focus

• Linking with other programs & departments • Outpatient Pharmacy, Gift Shop

• Guidelines for families with infants outside the program

• Pumping support for staff returning to work

• Educating the organization

Page 21: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

External Focus

• Media exposure • Conferences • Educational opportunities for staff • Resource for other organizations

Page 22: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering
Page 23: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Putting the Pieces Together

Page 24: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Thinking Broadly

• City and LHIN-wide context

• Provincial landscape

Page 25: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Learning from Others’ Experiences

Page 26: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Family Centered Care

Page 27: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering
Page 28: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Our Promise to Families

Page 29: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering
Page 30: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Are we all moving in the same direction?

Page 31: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

PDSA Cycles

Initiation rates

Formula supplementation

In Room Care

Page 32: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Focused initiatives that address challenges

Page 33: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Monitoring Trends Over Time

50%

55%

60%

65%

70%

75%

80%

85%

90%

95%

100%

Jan - Mar 2008

Apr - Jun 2008

Jul - Sep 2008

Oct - Dec 2008

Jan - Mar 2009

Apr - Jun 2009

Jul - Sep 2009

Oct - Dec 2009

Jan - Mar 2010

Apr - Jun 2010

Jul - Sep 2010

Oct - Dec 2010

Jan - Mar 2011

Apr - Jun 2011

Breastfeeding Quality Indicators

Breastfeeding Initiation Rate Exclusive + Medical Supplementation

Page 34: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Strategies

Page 35: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Focus on Quality

Page 36: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Measurement & Evaluation

• Data collection

• Monthly reporting

• Transparency

• Team approach

Page 37: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Engaging External Partners

• Public Health

• Community care providers

• Learners

Page 38: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Do we have all of our ducks in a row?

Page 39: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

It Takes a Team!

Page 40: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Celebrating our success

Page 41: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Publicity – Internal & External

Page 42: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

In Our Own Words

Page 43: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Lessons Learned

• Sustainability • Motivation • Maintaining focus • Continuous monitoring • Rapid response when issues arise • Input from all team members • Integration with Quality agenda

Page 44: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Going Forward

• Preparation for 2015 assessment • Focusing on attention areas:

• Initiation rates • Formula supplementation • Staff education • Antenatal support & education

Page 45: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Thank You!

Jacqueline Barrett, RN, MHSc

Director, Clinical Services – Women’s & Infants', Critical Care, Firestone,

Respiratory, Endoscopy, ENT and Corporate Patient Flow

[email protected]

Marnie Buchanan, RN, HBScN

Nurse Manager, Birthing Unit

[email protected]

Kimberley Ross, RN, BScN, PNC(C)

Nurse Manager, NICU and Women’s & Infants’ Ambulatory Care

[email protected]

Page 46: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

Questions?

Page 47: Journey Through Baby Friendly Re-designation · community engagement as keys to success. •Who are we? •What are we trying to accomplish? ... Successful Re-designation Unwavering

References Dawson, H. (2003). Baby Friendly Hospital Initiative: A Marathon Worth Running. Sinuff, T. (2011). Barriers to update of best practices in the ICU. OHA Conference, October 4, 2011. Toronto, Ontario. Statistics Canada (2007). Hamilton, Ontario (Code3525005) (table). 2006 Community Profiles. 2006 Census. Statistics Canada Catalogue no. 92-591-XWE. Ottawa.Released March 13, 2007. http://www12.statcan.ca/census-recensement/2006/dp-pd/prof/92-591/index.cfm?Lang=E (accessed October 18, 2011). St. Joseph’s Healthcare Hamilton. www.stjoes.ca