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JPMorgan Technology and Telecom ConferenceMay 4, 2004
Erik Blachford
Important Investor InformationSafe Harbor Statement Under The Private Securities Litigation Reform Act Of 1995 This presentation contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of
1995, particularly statements anticipating future growth in revenues and operating income before amortization. Words such as “believes,” “could,” “expects,” “anticipates,” “estimates,” “intends,” “plans,” “projects,” “seeks,” or similar expressions used in connection with any discussion of future operating or financial performance identify forward-looking statements. These forward-looking statements are necessarily estimates reflecting the best judgment of IAC’s senior management and involve a number of risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. These risks and uncertainties are described in IAC’s filings with the U.S. Securities and Exchange Commission (the “SEC”), including its Annual Report on Form 10-K for the fiscal year ended 2003, especially in the business and the Management’s Discussion and Analysis sections, its Quarterly Reports on Form 10-Q and its Current Reports on Form 8-K. Other unknown or unpredictable factors also could have material adverse effects on IAC’s future results, performance or achievements. In light of these risks and uncertainties, the forward-looking events discussed in this presentation may not occur. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date stated, or if no date is stated, as of the date of this presentation.
IAC is not under any obligation and does not intend to make publicly available any update or other revisions to any of the
forward-looking statements contained in this presentation to reflect circumstances existing after the date of this presentation or to reflect the occurrence of future events even if experience or future events make it clear that any expected results expressed or implied by those forward-looking statements will not be realized.
Agenda
"Prepared 5/14/04 - Read Important Disclaimer."
IAC Travel Brands and StrategyGrowth Drivers
InternationalPackagesCorporateCustomer Retention
IACT’s Merchant Hotel BusinessFinancials
Source: IACT estimates and company reports – 2003 In billions
"Prepared 5/14/04 - Read Important Disclaimer."
1. American Express Rosenbluth
2. TUI3. JTB4. Carlson Wagonlit5. IAC Travel6. My Travel7. Navigant Travel8. World Travel BTI9. Travelocity10. First Choice11. Orbitz12. AAA Travel
$20.1$19$13.5$12.5 (est)$10.5$7.1$5.3$5.3 (est)$3.9$3.8 $3.4$3.2 (est)
IAC Travel Brand Portfolio
Air tickets
Hotel rooms
Rental cars
Packages
Complex itineraries
Business travel
$$$$
$
Simple Complex
"Prepared 5/14/04 - Read Important Disclaimer."
IAC Travel Brand Portfolio
Air tickets
Hotel rooms
Rental cars
Packages
Complex itineraries
Business travel
$$$$
$
Simple Complex
"Prepared 5/14/04 - Read Important Disclaimer."
IACT Portfolio vs. Competitor Brands
"Prepared 5/14/04 - Read Important Disclaimer."
IACT Long Term Revenue Mix Goal
Leisure Corporate
25% 25%
25% 25%International
US
"Prepared 5/14/04 - Read Important Disclaimer."
IACT Growth Drivers
International
Packages
Corporate
Customer retention
"Prepared 5/14/04 - Read Important Disclaimer."
• 1.3 billion people
• 11 languages
• 50% of the non-US travel market
IACT International Presence
"Prepared 5/14/04 - Read Important Disclaimer."
CA GR42%
European Opportunity• Travel growth greater
than GDP growth; more flexibility & leisure time, lower costs
• Rapid online growth driven by internet adoption and convenience
• Germany catches up to UK and France in online adoption
2004 and beyond numbers are projections
"Prepared 5/14/04 - Read Important Disclaimer."
Source: PhoCusWright
($bn)$70
$60
$50
$40
$30
$20
$10
$02002 2003 2004 2005 2006 2007 2008
57%Other
65%DE
37%FR
27%UK
European online travel market
Europe Tracking US Growth Trends
"Prepared 5/14/04 - Read Important Disclaimer."
$-
$20
$40
$60
$80
$100
$120
$140
$160
$180
Jan Jul Jan Jul Jan Jul
US (Jan 98 - Dec 00)
$-
$20
$40
$60
$80
$100
$120
$140
$160
$180
Jan Jul Jan Jul Jan Jul
Europe (Jan 02 - M ar 04)
US Europe
Hotel market $77B $137B
Total rooms nights capacity 1.5B 1.7B
Total room nights filled 0.9B 1.2B
2003 occupancy 60% 71%
Average daily rate $85.38 $114
Number of hotels 50,000 73,000
Chain hotels and franchisees
22,000* .21,000*
Booked online 13% 3%* Hotels with top 50 brands
"Prepared 5/14/04 - Read Important Disclaimer."
Source: IACT and industry estimates
IACT Growth Drivers
International
Packages
Corporate
Customer retention
"Prepared 5/14/04 - Read Important Disclaimer."
Source: IACT estimates and company reports - 2003
"Prepared 5/14/04 - Read Important Disclaimer."
1. American Express Rosenbluth
2. TUI3. JTB4. Carlson Wagonlit5. IAC Travel6. My Travel7. Navigant Travel8. World Travel BTI9. Travelocity10. First Choice11. Orbitz12. AAA Travel13. IACT Packages
$20.1$19$13.5$12.5 (est)$10.5$7.1$5.3$5.3 (est)$3.9$3.8$3.4$3.2 (est)$2.0
In billions
U.S. Packages Market
Total U.S. Travel Market $250 Billion
"Prepared 5/14/04 - Read Important Disclaimer."
U.S. Tour Business IACT’s Package Business
A La Carte 98%Packages 2% Packages 20%
A La Carte 80%Source: PhoCusWright
ClassicVacations.com
"Prepared 5/14/04 - Read Important Disclaimer."
European Train E-Packages
"Prepared 5/14/04 - Read Important Disclaimer."
In-destination Activity Sales
"Prepared 5/14/04 - Read Important Disclaimer."
IACT Growth Drivers
International
Packages
Corporate
Customer retention
"Prepared 5/14/04 - Read Important Disclaimer."
Online Corporate Travel Opportunity
"Prepared 5/14/04 - Read Important Disclaimer."
U.S. Travel Market Managed Corporate
Online ManagedCorporate
Percent online
2003 2007
$250B $124B
$8.7B
7%
$280B
$140B
$17.3B
12%
Source: Forrester and IACT estimates
Benefits in lower total cost of ownershipExpedia Corporate Travel’s Approach
• Save an average of $113 per airline ticket• Save up to 50% on hotel rates with ESR • Save up to 80% on transaction fees• No additional hidden fees• No management fee• No reporting fees
Fares, Fees
"Prepared 5/14/04 - Read Important Disclaimer."
•Agent Salaries•Software Licensing•Add-on Reporting
•Manual Policy Enforcement
•Training Costs•Time-intensive Fare
Search
Fares, Fees
Business the old way
• Unused tickets for travelers• Automated seat search and
upgrades
ECT – Innovations and upgrades
"Prepared 5/14/04 - Read Important Disclaimer."
IACT Growth Drivers
International
Packages
Corporate
Customer retention
"Prepared 5/14/04 - Read Important Disclaimer."
Expedia.com Customer Retention
New Customer Revenue Repeat Customer Revenue
"Prepared 5/14/04 - Read Important Disclaimer."
Repeat customers growing
"Prepared 5/14/04 - Read Important Disclaimer."
Expedia.com only
Q1,02 Q2,02 Q3,02 Q4,02 Q1,03 Q2, 03 Q3,03 Q4,03 Q1, 04
10%
20%
30%
40%
50%
60%
39%43%
50%
Quarter averages of monthly percentages
Merchant Hotel Business
"Prepared 5/14/04 - Read Important Disclaimer."
The IAC Merchant Hotel Business
Travelers50% of conversionbooks direct
Hotel’s Potential New Customers Want Choice
Hotels don’t pay for listings, only for business generated
Compares favorably to risking money on newspaper advertising
Customer books via Expedia or
Hotels.com, paying in advance
Expedia & Hotels.com pay hotel for room post-checkout
IAC keeps margin
Loyal CustomersShop Direct
Direct Bookings
Hotel Direct Hotel87% First Time Customers
All Others80%
20%
Top Hotel Chains on IACT
Top five hotel chains equal about 20% of merchant hotel revenue.
Top 5 Chains
"Prepared 5/14/04 - Read Important Disclaimer."
U.S. Hotel Occupancy Rates
Source: Smith Travel Research
"Prepared 5/14/04 - Read Important Disclaimer."
10%20%30%
40%50%
60%70%
80%90%
100%
January February AprilMarch
20 0 420 0 3
Peak times
Low times: hotels need
help
"Prepared 5/14/04 - Read Important Disclaimer."
2000 2001 2002 2003 2004 2005
Source: PhoCusWright
Supplier Share of Online Travel100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
New York / Las Vegas / Orlando
Top 3 U.S. cities hotel revenue as % of IACT revenue
"Prepared 5/14/04 - Read Important Disclaimer."
Q1 ,02 Q2 ,02 Q3 ,02 Q4 ,02 Q1 , 03 Q2,03 Q3,03 Q4 ,03 Q1 ,04
5 %
1 0%
1 5%
2 0%
0
2 5%
"Prepared 5/14/04 - Read Important Disclaimer."
Same Store / Hotel Sales Increases
5,0004,5004,0003,5003,0002,5002,0001,5001,000
5000
Expedia room nights in thousands
660,000 room nights from hotels added since Q1-03800,000 new room nights from hotels under contract in Q1-03
Q1,04
Q1,03
Financials
"Prepared 5/14/04 - Read Important Disclaimer."
Gross Bookings
"Prepared 5/14/04 - Read Important Disclaimer."
$3,500
$3,000
$2,500
$2,000
$1,500
$1,000
$500
$0Q1,02 Q2,02 Q3,02 Q4,02 Q1,03 Q2, 03 Q3,03 Q4,03 Q1, 04
$3.5B 1Q04 vs. $2.3B 1Q03
51% Y/Y
In Millions
Expedia$1,802
Expedia$2,672
Hotels$344
Hotels$494
Net Revenue
"Prepared 5/14/04 - Read Important Disclaimer."
$600
$500
$400
$300
$200
$100
$0Q1,02 Q2,02 Q3,02 Q4,02 Q1,03 Q2, 03 Q3,03 Q4,03 Q1, 04
In Millions $494M 1Q04 vs. $351M 1Q03
41% Y/Y
$82$88$77$60$52$50$42$26
Packages revenue (M)
$104
"Prepared 5/14/04 - Read Important Disclaimer."
23% Y/Y
Operating Income Before Amortization /Operating Income$160
$140
$120
$100
$80
$60
$40
$20
$0
Q1,02 Q2,02 Q3,02 Q4,02 Q1,03 Q2, 03 Q3,03 Q4,03 Q1, 04
$128M 1Q04 vs. $104M 1Q03
In Millions
OIBA Operating IncomeSee reconciliation at end of presentation
Reconciliation of Operating Income Before Amortization to Operating Income
Q102 Q202 Q302 Q402 Q103 Q203 Q303 Q403 Q104
Operating Income Before Amortization $ 56 $ 69 $ 84 $ 71 $104 $132 $137 $150 $128
Adjustments 24 25 31 22 34 43 57 42 43
Operating Income 32 44 53 49 70 89 80 108 85
Operating Income Before Amortization is defined as operating income plus: (1) amortization of non-cash distribution, marketing and compensation expense, (2) amortization of intangibles and goodwill impairment, if applicable, (3) pro forma adjustments for significant acquisitions and (4) one-time items. We believe this measure is useful to investors because it represents the consolidated operating results from IAC’s segments, taking into account depreciation, which we believe is an ongoing cost of doing business, but excluding the effects of any other non-cash expenses. Operating Income Before Amortization has certain limitations in that it does not take into account the impact to IAC’s income statement of certain expenses, including non-cash compensation associated with IAC’s employees, non-cash payments to partners, and acquisition related accounting.