JTI - NCIS Submission 2013

7/22/2019 JTI - NCIS Submission 2013

1/120

Public Records

May 7th & 8th, 2013

Submission to the Northern Communications

and Information Systems Working Group


2/120

Index of Correspondence:

1.Letter: March 23rd 2012 Pages 5 to 11 From: Walt Juchniewicz To: The Honorable Christian Paradis

2.Letter: April 10th 2012 Pages 12 to 23 From: Daniel S. Goldberg & letter from Paul Bush to NCIS in 2012 To: The Honorable Christian Paradis

3.Presentation: May 1st

2012

Pages 24 to 42 Title: Presentation to the Northern Communications &

Information Systems Working Group

4.Presentation: October 30th 2012 Pages 43 to 52 Title: Presentation to the Iqaluit community

5.News: November 10th 2012 Pages 53 to 55 Title: Press Release: Juch-Tech Demonstrates High-Speed Internet

Service for Canadas North to NCIS

6.Letter: November 29th 2012 Pages 56 to 61 From: Walt Juchniewicz To: The Honorable Christian Paradis

7.Email: December 6th 2012 Page 62 From: Prichya Sethchindapong To: Walt Juchniewicz


3/120


8.Letter: December 21st 2012 Pages 63 to 68 From: Larry Sault To: The Honorable Christian Paradis

9.News: December 26th 2012 Pages 69 to 71 Title: TheSpec: Juch-Tech heads to the Far North

10. Letter: January 18th 2013 Pages 72 to 73 From: Heather Coman To: Leona Aglukkaq

11. Letter: January 24th 2013 Pages 74 to 88 From: Daniel S. Goldberg & letter from Paul Bush to NCIS in 2012 To: Larry Sault

12. News: February 6th 2013 Pages 89 to 92 Title: Nunatsiaq News: Iqaluits Coman Communications offers

free wi-fi, plans better internet in the future

13. News: February 8th 2013 Pages 93 to 94 Title: Nunatsiaq News: Qiniq announces higher-speed internet

across Nunavut

14. News: February 11th 2013 Page 95 Title: Nunavut News/North: More wi-fi for Nunavut


4/120


15. Email: February 14th 2013 Page 96 From: Heather Coman To: Mr. Blais & Ms. Duncan

16. Letter: February 18th 2013 Pages 98 to 105 From: Blair Marshall To: The Honorable Christian Paradis

17. Email: February 20th

2013

Page 106 From: Walt Juchniewicz To: Mr. Blais & Ms. Duncan

18. Email: February 26th 2013 Page 107 From: Xplornet Communications Inc. To: Xplornet Customers

19. Competition Effects: Evidence A Page 10820. Competition Effects: Evidence B Pages 109 to 11021. Letter: May 6th 2013 Pages 111 to 112

From: Walt Juchniewicz

To: Mr. John Traversey22. Submission: May 6th 2013 Pages 113 to 119

Title: TNC CRTC 2012-669, Juch-Tech Inc. Comments


5/120


6/120


7/120


8/120


9/120


10/120


11/120


12/120


13/120


14/120


15/120


16/120


17/120


18/120


19/120


20/120


21/120


22/120


23/120


24/120

Juch-Tech Inc.Presentation to the Northern Communications &

Information Systems Working Group

May 1, 2012


25/120

Juch-Tech Milestones

In May 1999 - First to land signals in Canada and North America; the original North

American monitoring station and multimedia platform from North America to

Europe.

First to use the extended Ku-Band, joint with and , Indu

Canada Licensed Juch-Tech to operate on Galaxy 11 to service Canada, in the 13.750GHz-14.50

band.

Juch-Tech has provided multicast audio streaming via satellite to remote areas such as Green

and Sudan. Work with to video turnaround contribution for the

Working on marketing developments and technology with and it's partners

IP Servicing refuge camps in Darfur for the French Government with

Worked for to deliver internet in to cars using extended k

Streamed for

Integration and remote Earth station deployment , , built the o

FSS IF to RF stage for , satellite head ends for


26/120


27/120

Greenland Usage 2008-2012 (mbps)

Fibre Cable

Introduced


28/120

NCIS Arctic Communications

InfrastructureRecommendation 4) Create an inventory of Arctic projects to share knowledge

Canadian service providers in the north are implementing 3G/4G LTE technolo

allowing for rich media point to point using trunking efficiencies.

Linked into international and global networks via satellite, through our Earth

stations, to our terrestrial fibre point-of-presence on the World Wide Web.

Recommendation 5) Prioritize communications services in daily use and emergenc

The Hamilton Teleport Earth stations/networks are designed to instantaneous

purpose our available capacity to ensure the demands of high priority users.

This would apply to military and public service needs, as well as commercial

requirements on a pre-approved specific use basis.

Recommendation 6) Investment strategies for Arctic communication and future gr

In conjunction with local service providers we will upgrade to any new

technological services that prove economically viable and efficient.

Present/next gen Advantech Wireless DVB-S2 RCS and IP Trunking Over Satelli

and NovelSat DVB-S2.5 with digital echo cancellation (two signals in the same

space segment), which reduce cost per mbps.

Recommendation 7) Suggest investment models that encourage competition

We anticipate future technological changes and have adapted and evolved to m

the ever-changing marketplace and consumer needs through hybrid hub trunk

and fibre applications.


29/120

Advantech Wireless Next-Gen DVB-RCS


30/120

NovelSat NS3


31/120


Infrastructure QuestionnaireRecommendation 8) Simulate innovative solutions from service providers via RFPs

A 10 year satellite commitment may not be effective without upgrading groun

segment equipment on a regular basis.

Our African experience show that software upgrades are required every 12

months, and hardware upgrades every 24 months.

Recommendation 9) Design applications and networks that deliver service remote

Combined with the local terrestrial service partner's abilities and developmen

new reseller infrastructure, we can reach all communities both small and remo

With co-operatives and small operators, networks can be developed to meet e

increasing community needs.

Recommendation 10) Deliver training to Government workers via communication

The Internet access point-of-presence of our Earth station allows transfer of al

training tools, courses, and programs to the workforce in the North.

Currently peered directly with Google for African universities/education institu

Each community or government agency should have a peered solution that co

of satellite, fibre, or a hybrid of the two.

Satellites at complimentary orbital positions to geographic locations for efficie

look angle of remote terminal.

Two remote Earth stations, fibre where possible, in each community positione

see the complete arc to ensure flexibility, versatility, and redundancy.


32/120


Infrastructure2. What are your comments about the outlined recommendations?

Northern Canada is not serviced at a level equal to the expenses paid, and cou

vastly improved by a more competitive environment.

In a competitive marketplace, suppliers and new service delivery models woul

perpetually re-evaluated, providing the best value and level of service possible

3. Are the recommendations in the ACIA report feasible?

With an effective rollout and delivery process, the ACIA recommendations are

only feasible, but are in some cases not stringent enough to produce high valu

for-money, robust, and redundant solutions. This is due to the fact that new

options were not presented or available.

4. What are your suggestions to further these recommendations?

For NCIS WG to issue an RFP inviting competing bids for alternate service deliv

suggestions and solutions of diverse providers.

Multiple Northern suppliers will provide adequate peering to replicate the Inte

5. Can Juch-Tech provide services even in austere conditions?

Juch-Tech has experience in copious weather conditions i.e., Northern Ontario

Greenland, as well as the continent of Africa and parts of the Middle East.

6. Will your equipment handle extremely cold conditions?

Equipment has been engineered and proven to withstand austere conditions,

is the standard of our present offering in technology.


33/120


Infrastructure7. Within which region(s) is your business located?

Operating The Hamilton Teleport, an Earth Station facility in Stoney Creek, Ont

with points-of-presence in downtown Hamilton, Toronto, and Buffalo, NY.

8. What is the size of your business? Privately owned with a significant customer base, serviced by 25 staff membe

10-acre facility with developed infrastructure and multiple fibre feeds to serve

customers in all regions of the globe, including the Canadian North.

9. What is your role in the communications industry?

Satellite Internet service and transit provider, servicing a diverse marketplace f

the last 25 years, with carrier relations since 1999.

Involved in developing new telecommunications services such as radio, televis

cable, and now satellite.

10. What is your current relationship with the territorial governments and th

Government of Canada in the Arctic?

We have not been a supplier of telecommunications to the Governments in th

Canadian North as no satellite carriers were available to compliment the past

offering.

Our new offerings, thanks to deregulation, would give Governments and the li

of all clients a competitive environment and pricing that would reflect the Nor

American marketplace.


34/120

Desired Polygon

52

52

46

46

46

46

51

51

5151

51

50

50

50

49

49

.60

-160.00 -140.00 -120.00 -100.00 -80.00 -60.00

East Longitud e (Degrees)

.00

.00

.00

atmex 5 @ 114.9W


35/120

52

52

46

46

46

46

51

51 51

5151

51

50

50

50

50

49

49

49

49

.60

-160.00 -140.00 -120.00 -100.00 -80.00 -60.00

East Longitud e (Degrees)

.00

.00

.00

Desired Polygon

atmex 5 @ 114.9W


36/120

AMC 9 @ 83.0W


37/120

AMC 9 @ 83.0W


38/120

AMC1 @ 103.0W

C-Band

AMC3 @ 67.0W

C-Band

AMC7 @ 137.0W

C-Band

AMC8 @ 139.0W

C-Band

AMC10 @ 135.0W

C-Band

AMC11 @ 131.0W

C-Band

AMC18 @ 105.0W

C-Band

AMC21 @ 125.0W

Ku-Band

SES1 @ 101.0W

C-Band

SES2 @ 87.0W

C-Band

SES3 @ 103.0W

C-Band (TBA)

SES1 @ 101.0W

Ku-Band

SES World Skies Possible Solutions


39/120

Technological Evolution of FSS Satellite

AnalogueFM

MCPC

SCPC

BP

Vite

QPSK

DVB-S-RCSDVB-S2-RCS8PSK16QAM

16APSK

32APSK

Double Talk,Digital Echo

Cancellation &Carrier in

Carrier

Solid stateLinearizedIntelligentPayload &

Frequency Re-

use


40/120

1. A conventional 8PSK,

TPC link.

2. The signal is spread to lower order

modulation, increasing total

transponder bandwidth while

reducing transponder power.

Bi-Directional Trunking

3. The second carrier is m

over the first carrier.

This reduces total bandwid

power on the transpond


41/120

iDirect X1


42/120

IP Trunking, Satellite Network Diagrams


43/120

Juch-Tech Inc.Presentation to the Iqaluit community

October 30, 2012


44/120

Juch-Techs Iqaluit Test Partners


45/120

Free Public WiFi


46/120

Live TV streams


47/120

Iqaluit Test Network


48/120

NovelSat NS3


49/120

Xiplink


50/120

AMC 9 @ 83.0W


51/120

AMC 9 @ 83.0W


52/120

AMC1 @ 103.0W

C-Band

AMC3 @ 67.0W

C-Band

AMC7 @ 137.0W

C-Band

AMC8 @ 139.0W

C-Band

AMC10 @ 135.0W

C-Band

AMC11 @ 131.0W

C-Band

AMC18 @ 105.0W

C-Band

AMC21 @ 125.0W

Ku-Band

SES1 @ 101.0W

C-Band

SES2 @ 87.0W

C-Band

SES3 @ 103.0W

C-Band (TBA)

SES1 @ 101.0W

Ku-Band

SES World Skies Possible Solutions


53/120

Press Release: Juch-Tech Demonstrates

High-Speed Internet Service for Canadas

North to NCISPosted on November 10, 2012byJanet Beckley

Juch-Tech Inc. has successfully conducted a live demonstration providing several different network services

to Northern Communications and Information Services (NCIS). Using SES AMC9, NovelSat NS3

Modulation Technology, XipLink Wireless Link Optimization and Acceleration and ATOP Video Streaming.

Hamilton, Ontario November 9th, 2012: Juch-Tech Inc. which provides Internet connectivityinto remote areas including Africa, successfully demonstrated its satellite Internet access service

to the NCIS, Working Group at their conference on October 30th in Iqaluit. The NCIS is

mandated to improve communications services in the North as outlined in the Arctic

Communications Infrastructure Assessment Report (ACIA).

The level of communication service in the North is far lower than that enjoyed by families,schools, government agencies and businesses in the south. There are 75 remote and under-served

Arctic communities spread over 1/3 of Canadas land mass. Reliable and affordable

communications systems, that are on par with the rest of Canada, are becoming a reality with

new technology and new competitive service providers.

Rogers phones were able to roam with crystal clear call quality on the Juch-Tech Network.

Coman Arctic provided all local support and logistics to make this test possible in Iqaluit.

The existing providers have had a virtual monopoly delivering communication services toNorthern communities. Juch-Techs experience in providing reliable and cost effective Internet

solutions to remote regions in Africa has convinced the company that Northern Canada has fallen

behind many of the worlds poorest regions in terms of Internet access and telecommunications

service.

Juch-Tech has contacted world-leading satellite operator SES to provide northern service with itsAMC 9 satellite. Already launched and fully operational, this satellite is fully capable of

providing satellite services desperately needed in communities like Iqaluit and across the north.

NovelSat provided its high speed Modems delivering the worlds fastest data rates and

incorporating revolutionary NS3 technology for improved spectrum efficiency. XipLinkprovided their wireless link optimization and acceleration solution to dramatically improve

application- performance and responsiveness, and Atop provided the HD video streaming,formatted for full screen and GSM/IP mobile devices.

Walt Juchniewicz, President, CEO and Founder of Juch-Tech reinforced to conference delegates,that communication is a fundamental necessity in all our daily lives. Arctic communities,

government departments, Canadas military, emergency response agencies, schools, hospitals
http://www.juch-tech.com/2012/11/press-release-juch-tech-demonstrates-high-speed-internet-service-for-canada%e2%80%99s-north-to-ncis/http://www.juch-tech.com/author/janet/http://www.juch-tech.com/author/janet/http://www.juch-tech.com/author/janet/http://www.juch-tech.com/author/janet/http://www.juch-tech.com/2012/11/press-release-juch-tech-demonstrates-high-speed-internet-service-for-canada%e2%80%99s-north-to-ncis/


54/120

and residents all need to have better Internet access, and our experience across Africa tells us we

can do this in Canadas north. Africa has taught us that the diversity and accessibility of satellite

Internet providers has inevitably and irrevocably advanced communication reliability, access andquality throughout the continent. In a single provider scenario there is little incentive to stay

current with technological advances. Competition drives continuous improvements in quality,

choice and cost effective solutions and at Juch-Tech we are used to competition and ongoingservice improvement.

About NCIS Working Group

The NCIS WG is a pan-territorial working group that brings together federal, territorial and

municipal departments and private industry in an atmosphere of mutual cooperation in order to

improve communications in the northern regions of Canada.

About Juch-Tech

Juch-Tech Inc. founded in 1986, is a Canadian corporation that operates in the satellitecommunications industry with international customers and business partners while maintaining

its independence from all of the major satellite industry players. Along with its earth station

facilityThe Hamilton Teleport, located in Hamilton, Ontario, Juch-Tech Inc. serves theinternational communications needs of African/Middle Eastern VSAT customers and Internet

Service Providers by establishing communication links via satellite to end users including

government and educational institutions, media organizations and industrial customers. Our

facility is well positioned to support customers looking to serve remote and under-served areaswhere there is no other last mile solution.

For further information visitwww.juch-tech.comor contact Walt Juchniewicz CEO of

Juch-Tech Inc.,[email protected], +1 905 577 2431

About SES

SES is a world-leading satellite operator with a fleet of 52 geostationary satellites. The company

provides satellite communications services to broadcasters, content and internet serviceproviders, mobile and fixed network operators and business and governmental organizations

worldwide.

SES stands for long-lasting business relationships, high-quality service and excellence in the

broadcasting industry. The culturally diverse regional teams of SES are located around the globe

and work closely with customers to meet their specific satellite bandwidth and servicerequirements.

SES (Euronext Paris and Luxembourg Stock Exchange: SESG) holds participations in Ciel inCanada and QuetzSat in Mexico, as well as a strategic participation in satellite infrastructure

start-up O3b Networks. Further information can be found under:www.ses.com. Elias Zaccack,

Senior Vice-President, Commercial, [email protected], +1 202 478 7103
http://www.juch-tech.com/about-us/teleport/http://www.juch-tech.com/about-us/teleport/http://www.juch-tech.com/about-us/teleport/http://www.juch-tech.com/http://www.juch-tech.com/http://www.juch-tech.com/mailto:[email protected]:[email protected]:[email protected]://www.ses.com/http://www.ses.com/http://www.ses.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.ses.com/mailto:[email protected]://www.juch-tech.com/http://www.juch-tech.com/about-us/teleport/


55/120

About NovelSat

NovelSat is a technology company dedicated to providing the next-generation modulation

standard for satellite communications.Novelsats patented NS3 technology encompassingmodulators, demodulators, modems and ASICsessentially replaces DVB-S2 as the industry

standard. While other solution providers promise better performance and reduced costs,NovelSat delivers the fastest data rates, the widest pipe and the most compelling ROI. Thatmeans you get the best performance at the lowest costs, resulting in the most profits. And we can

prove it to you.

Join the rapidly-growing list of global broadcasters, communications service providers, defense

contractors and systems integrators already maximizing satellite capacity with NovelSat NS3,

by contacting us at [email protected]. Ron Barack, Vice-President Americas,

[email protected], +1 617 795 1731

About XipLink

XipLinkis the technology leader in wireless optimization using standards based SCPS protocol

acceleration, streaming data compression and Internet optimizations to deliver the maximum

capacity over stressed wireless communication links. XipLink is a privately owned companywith Headquarters in Montreal, Quebec and Sales and Marketing personnel worldwide. XipLink

was recognized as the 2011 Technology of the Year by the World Teleport Association. Please

contact Jack Waters CEO,[email protected], +1 514 848 9640 ext 234

About Coman Arctic Limited

Coman Arctic Limited was founded by the late Fred Coman in Frobisher Bay, Northwest

Territories in 1963 and later incorporated in 1971. Coman Arctic Ltd. is a family orientedbusiness, operating in Iqaluit, the capital City of Nunavut and the regional hub of the Qikiqtaaluk

to and from southern Canada operating in English, French and Inuktitut.

Christopher Callahan, Vice President-Operations and Corporate Development of Coman Arctic

Limited first approached Ice Wireless two and a half years ago with a vision of finding alternatesolutions and working together to improve telecommunications for Iqaluit in the Nunavut

Territory. Coman Arctic will be the ground segment operating a carrier neutral gateway.

Their offices are conveniently located directly across from the Iqaluit International Airport and

have been an active member of the community for more than 49 years. Their success as a

company is due to their focus on customer service, reliability and ability to adapt to changes asCanadas newest territory.

They are recognized as a 100% Inuit owned Company. Contact Christopher Callahan, VicePresident-Operations and Corporate [email protected], +1-867-979-6300.
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


56/120


57/120


58/120


59/120


60/120


61/120


62/120

Email Date: December 6th 2012

From: Prichya Sethchindapong

To: Walt Juchniewicz

From:[email protected] [mailto:[email protected]]

Sent: December-06-12 10:04 AM

To:[email protected]: Industry Canada

Dear Mr. Juchniewicz:

On behalf of the Honourable Christian Paradis, Minister of Industry and Minister of State

(Agriculture), thank you for your meeting request of November 29, 2012.

Please be assured that your correspondence is being given every consideration.

Yours sincerely,

PrichyaSethchindapong

Manager

Executive Correspondence and Records
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


63/120


64/120


65/120


66/120


67/120


68/120


69/120

Lisa Grace Marr Wed Dec 26 2012

Juch-Tech heads to the Far North

Walt Juchniewicz President and CEO of Juch-Tech Global

Satellite Broadcast Services and Teleport Facilities.Kaz Novak/The Hamilton Spectator

Walt Juchniewicz is something of a cowboy in the great telecommunications frontier.

His Hamilton company Juch-Tech is a pioneer in establishing telecommunications inremote parts of the world like Africa.

Now hes travelled to the Far North town of Iqaluit in Nunavut to partner with local Inuit-owned company Coman Arctic Ltd. to bring high-speed Internet and 3G phone serviceto 8,000 residents there.

In October his company was one of several to demonstrate at the first NunavutInformation & Communications Technology ICTseminar on Oct. 31 and Nov. 1.

His objective was to show that it is possible to deliver high-speed Internet in the FarNorth.

My Rogers phone never worked before up there, he said.

Other companies, including Telesat, used millions of dollars, years of waiting and stillthere was nothing, said Juchniewicz. It took me three credit cards and a few weeks

and we were up and running.

Chris Callahan, vice-president of operations and corporate development for ComanArctic, said Juch-Techs presentation followed a host of other telecommunicationscompanies who talked about how this was so difficult, that it would take years to do thisand that. Then Walt stood up and said anyone with a Rogers phone, turn it on.Everyone did it and you could hear a pin drop in the room.
http://www.juch-tech.com/http://www.juch-tech.com/http://www.juch-tech.com/http://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.juch-tech.com/


70/120

Callahan said communications between various government agencies and businesseslet alone residents is extremely challenging in the Far North due to the monopoly bytelecommunications giant Telesat and the remoteness and harshness of the geography.

One of the key problems with the Telesat monopoly is that the companys satellite can

occasionally be in a position in the atmosphere which interferes with the signal.

And, until now, it was the only one.

Callahan said in the fall of 2011, a blackout in telecommunications occurred for about aday when the satellite could not be reached. It closed down the international airport,business, homes.

It was like going back to the Stone Ages, he said.

He started trying to find companies interested in working with Coman to sell improved

services.

He finally came across Juchniewicz.

The timing was right. Juchniewicz had shied away from trying to compete in NorthAmerica because of the presence of so many global players already in the market. Hismodus operandi is to find smaller markets and be nimble in addressing the needs ofthose markets.

The youth up there in the Far North should have the same access to social media andeverything else on the Internet that my daughters do in Hamilton. Period, he said.

The company started with a pickup and a tool box said Juchniewicz and asderegulation began to open up the industry in the 1990s, he was able to find a way toprovide VSAT terminals on national chains such as Shoppers Drug Mart and CanadianTire.

He now has 35 people that help operate a highly secure facility around the clock at hiseast Mountain location.

The outside of the building hides the high-tech world within with its bank of HD TVmonitors and hum of computers that takes feeds from Rogers, Bell, African companies

into one large hub his.

Juch-Tech or Hamilton Teleport as the telecommunications division is called is akind of airport for high-speed data transmission, audio and video. The information ispumped in from businesses through fibre-optic cable to the teleport, and the signals arebounced off a satellite to anywhere in the world.

It can also be reversed, with the dishes receiving information.


71/120

The signals are, in effect, airlifted into these countries by using dishes at each end anda satellite in between.

This is one way in which Africa was the perfect place for Hamilton Teleport.

Callahan said its also a model that can work in the Far North. Coman Arctic is nowlooking for carriers to partner with them to offer cellphone and high-speed Internetservices, starting with four WiFi hotspots to convince customers that it is actuallypossible to have the service. His goal is to offer high-speed Internet by the spring.

In 1999, Juchniewicz found a high demand for telecommunications services in WestAfrica and soon was travelling there regularly to meet with clients and promoting hisremote data transmission services.

Our mission is to go where there is no telephone, no power. Places like Nunavut andAfrica, they need these services.

Soon he had gained a large market share of customers in Africa a region that bigglobal telecommunications companies are now chasing.

In November, Juchniewicz, sent a note to Canadian Industry Minister Christian Paradiscalling on him to stop funding competitors to establish a more competitive system.

Hes still waiting for a reply.

But hes not waiting to grow his business. Hed like to push services out to other parts ofthe Far North. Then hell stay focused in Canada, looking at markets in other remote

parts of the country.

Africa will likely remain his bread and butter for a while as there is much potential there.

While his business is based on fibre optics, satellite dishes and intricate electronics,ultimately, its people.

Its still people talking to people.

[email protected]

905-526-3992
mailto:[email protected]:[email protected]:[email protected]


72/120

P.O. Box 128, 1127 Mivvik Street, Iqaluit, Nunavut, X0A0H0 www.comanarctic.com

Phone: (867) 979 6300 Fax: (867) 979-6854

The Honorable Leona Aglukkaq

Minister of Health

Minister of the Canadian Northern Economic Development Agency

Minister for the Arctic Council

January 18, 2013

Dear Minister Aglukkaq;

I am writing to formally request a timely meeting to discuss the current needs for improved

telecommunications across Iqaluit and the Nunavut Territory.

As you are aware, only CDMA mobile phone technology is supported by current infrastructure

within Nunavut. This is a burden to Nunavummiut, as well as business people and tourists who

arrive in the territory only to discover their mobile technology is useless.

Back in October 2012 during the Nunavut Information & Communications Technology ICT

Seminar, Coman Arctic with Juch-Tech, SES, NovaSat, Atop and Xiplink and collectively provedthat 3G can work in Iqaluit during a live demonstration. Working with SES AMC-9 satellite, and

using best of breed technologies from NovelSat and XipLink, our combined teams delivered a

free public WiFi to the NICS conference, proving that Iqaluit has SES satellites that can serve

their community needs towards affordable Internet for Nunavut. Live TV streaming from Atop

formatted full screen HD and mobile was also accomplished. The first historical GSM call was

made from Iqaluit to the south.

Coman Communications Ltdand Coman Wireless Ltdare partnering up with a large

communications provider from Southern Canada. Coman Communications and Coman Wireless

has currently the IP backbone connection ready with over 50 Mbps of speed currently available.

Our service will not run on the same satellites that current service providers are using. Since we

are going to be linked to satellites that no one in the north is using, our service will be faster

and more efficient. This is applicable to not only cellular service but WiFi and TV/Video

Streaming.


73/120

P.O. Box 128, 1127 Mivvik Street, Iqaluit, Nunavut, X0A0H0 www.comanarctic.com

Phone: (867) 979 6300 Fax: (867) 979-6854

At your earliest possible convenience, I invite you to sit down and discuss with myself, along

with Chris Callahan the current and future communication needs of Nunavut and how we feel

that Coman Communications and Coman Wireless are in a unique position to take on this

challenge. Also, we would like you to personally observe our current communication

infrastructure and the 10-15 Mbps speed free WiFi at different locations in Iqaluit currently

being delivered. No other internet carrier can offer this.

I look forward to hearing back from you as soon as possible.

Sincerely,

Heather Coman, President

Coman Arctic Ltd

Cc Christopher Callahan, Vice President Operations and Corporate Development-Coman

Arctic Ltd


74/120


75/120


76/120


77/120


78/120


79/120


80/120


81/120


82/120


83/120


84/120


85/120


86/120


87/120


88/120


89/120


90/120

Iqaluits Coman Communications offers free wi-fi, plans

better internet in the futureWe know whats motivating usSAMANTHA DAWSON

Coman Arctic Ltd. is getting serious about the telecommunications industry. They hope to install more infrastructure aroundtheir property by the summer. (PHOTO BY SAMANTHA DAWSON)

Coman Communication, a subsidiary of Iqaluits Inuit-owned Coman Arctic Ltd., is offering free wirelessinternet to people around Iqaluit at the Northmart store, Nunavut Arctic College and other places.

The owners, president Heather Coman and vice-president operations and corporate development, ChrisCallahan, want to prove that internet services in Iqaluit can be faster than what is currently offered.

Thats why they want internet service providers, such as Northwestel, to buy bandwidth from them.

Their services are ready to go.

Theyve teamed up with Juch-Tech, a Hamilton-based global satellite broadcast service and teleportfacilities company to work on creating a new highway for information to Nunavut.

Everybodys going through Telesat. This is a new opportunity, these satellites are not currently servicingthe North, Coman said.

She wants her company to provide Iqaluit, and eventually all of Nunavut with efficient and affordableinternet to the territory without caps.

This is not videos this is not pre-rehearsed, we are going through a blizzard right now and its hard tobelieve, Coman Arctic vice-president Chris Callahan said.

The faster service is made possible through the use of over 40 SES AMC-9 satellites. The SES satellitesare competitive with Telesats.

Having another satellite operator is a first for Nunavut, Callahan, Comans husband, said.
http://www.juch-tech.com/http://www.juch-tech.com/http://www.juch-tech.com/http://www.juch-tech.com/


91/120

Telesat is the fourth largest carrier in the world and Coman Arctic is dealing with the second largestcarrier in the world and they have a lot more satellites than Telesat, he said.

Coman Arctic has been doing research on the project for the past four years.

Walt Juchniewicz, president and CEO of Juch-Tech, said it doesnt matter why nobody else is using a

second carrier.

It doesnt matter why. We cant explain why theyre not using this technology. Were just showing we aremore effective than they are, he said.

Juch-Tech held a demonstration of its internet service last October in Iqaluit.

Since then, Coman Arctic has used private money to make the project happen.

Why is it they keep going back to the trough for more money when we can make this work on our own,without having to tap into any infrastructure money from the federal government? he said.

The company had to do a lot of training, working with the staff in Hamilton, and getting equipment toNunavut, which is, as Juchniewicz put it, Telesat -centric.

Neither Coman Arctic nor Juch-Tech would comment on the cost of the project, or offer any financialdetails.

Were not worrying about cost right now, were worrying about being able to prove that it works,Callahan said, adding that it was a big investment for both companies.

The high cost of bandwidth is one of the big obstacles carriers face in the North.

Because of a lack of bandwidth, most ISPs in Nunavut are providing minimal services.

We want to be friends with everybody, whoever wants to buy bandwidth in [our] pipeline, Callahan said.

Coman wants to get into the cellular phone market as well, by offering 4G service.

And, if people are still fed up five years down the road, the company might look at becoming a DSLprovider to individual consumers.

Thats our plan right now, Callahan said.

But right now there arent any deals on the table.

Were in the process right now of talking to various stakeholders that are already in existence to addcapacity, Juchniewicz said.

Northwestels recent announcement of $233 million modernization plan of better telecommunications forthe North doesnt directly affect Nunavut.

Nunavut deserves the same services as far as infrastructure goes, Callahan said.We dont know whats motivating them, but we know whats motivating us, he added.


92/120

On a blizzard day youre at home, and you look at all the social problems we have in the North, if yougive 10 per cent more effectiveness or 20 per cent more effectiveness to an individual at home, as afamily to play games, to surf the internet, to watch movies, then were giving a better life to people inNunavut, Callahan said.

That means a person could be walking around with a tablet watching the National.

Coman and her husband call the idea an Inuit brainchild to help better Nunavuts communities.

Coman Arctic is also celebrating 50 years in business this year.

What he did [Comans father, the legendary businessman Fred Coman] he helped the community, hewas for the community, he was for supporting the community, she said.

In the long run, Coman Arctic plans on bringing in fibre optic services and the president of the now 50-year-old company said it is an exciting time.

Both Callahan and Coman felt the IT business is a viable plan for the company.

It only makes sense for Coman, the next generation, to evolve, Callahan said.

But convincing people that better high-speed internet services that will be accessible across the territorywill be a challenge.

It takes time for people to believe, Callahan said.

However, more bandwidth for Nunavut is something thats necessary.

Callahan referred to the telecommunications blackout that hit the Eastern Arctic in 2011.

For the first time in history, we have a redundancy now. Thats never been here before. Peoples liveswere at stake, he said.

Coman Arctic wants to work with governments to deploy high speed to other Nunavut communities.

Juchniewicz, whose company provides high speed internet to communities in Africa, said the Northshould embrace fibre optics.

Were trying to have a precursor until fibre gets here, he said.

But thats likely to take at least a few more years.

We would work in conjunction with fibre. If fibre comes in five years, we better work collectively withfibre, Callahan said.

Our experience in Africa is, even with the fibre optics, we still have satellite services. Fibre optics doesnot hit every community. The smaller the community, the less chance of the fibre optics getting to it,Juchniewicz said.

And if a fibre optic line is cut, then were back to the Stone Age again, Callahan said.
http://www.nunatsiaqonline.ca/archives/nunavut98415/nvt80403_14.htmlhttp://www.nunatsiaqonline.ca/archives/nunavut98415/nvt80403_14.htmlhttp://www.nunatsiaqonline.ca/stories/article/65674telesat_canada_screw_up_knocks_out_northern_telcoms/http://www.nunatsiaqonline.ca/stories/article/65674telesat_canada_screw_up_knocks_out_northern_telcoms/http://www.nunatsiaqonline.ca/archives/nunavut98415/nvt80403_14.html


93/120

Samantha Dawson, February 08, 2013 - 3:28 pm

Qiniq announces higher-speed internet across Nunavut

SSI responds to Northwestels broadband gambit

The Qiniq internet service in Nunavut, operated by the SSI Group, announced the addition of

two new higher-speed internet plans Feb. 7.

The two new packages, branded as Atii Plus and Atii Pro, are offered within all 25

communities in Nunavut and not just the three largest centers targeted by our competitors

new DSL plans, a Qiniq news release said.

The Atii Pro plan, which costs $369.95 a month for Nunavut residents, offers download speeds

that burst up to 2.5 Mbps, with a 30 GB usage cap.

The Atii Plus plan, which costs $129.95 a month, offers download speeds that burst up to 2

Mbps, with a 15 GB monthly cap.

Thats the plan Qiniq expects most customers will likely upgrade to.

William Ingarfield, manager of internet services for the company, said the more expensive Atii

Pro plan is tailored more to small businesses or hamlet offices than to individual customers.

But overall, the increase in bandwidth is a good thing, he said.

Its going to provide people with a little more usage and speed, its just a little bit more of

everything, really, he said.

The most important aspect of Qiniqs new services is that theyre offered to all Nunavut

residents, not just residents of Iqaluit, Cambridge Bay and Rankin Inlet, Ingarfield said.

The company said that in a satellite-served market where broadband for all is our top

priority, we can only hope that our competitors eventually take the same all-inclusive approach

and offer all their services in every community, instead of targeting only the largest and leaving

the smallest out in the cold.

Were definitely offering the same package all across the North here for everyone, Ingarfield

said.

Were just excited that were able to upgrade things here for everyone. We know everyone is

always looking for an increase in bandwidth and speed, he said.
http://www.qiniq.com/broadband-pricinghttp://www.qiniq.com/broadband-pricing


94/120

The new plans are upgrades from the Atiigiallak plan, which cost $80 a month, and offered

download speeds that burst up to 1.5 Mbps and upload speeds of up to 384 Kbps.

The new plans are comparable to Northwestels Nunavut Pro, which offers 2.5 Mbps with a

free data transfer of 20 GB, for 129.95 a month.

Northwestels Nunavut Ultra offers 5 Mbps with a data cap of 30 GB, for 179.95 a month.

In June, 2012, SSI announced the Qiniq network was installing significant upgrades across the

territory.

At that time, they introduced the Atiigiallak plan, with tripled usage caps and download speeds

up to four times faster.

In the past eight months, SSI has significantly improved the broadband service available to

Nunavut residents, Jeff Philipp, the CEO of the SSI Group.

Speeds and caps for the average consumer are five times what they were this time last year

with a minimal price increase, he said.


95/120

Nunavut News/North:

More wi-fi

for Nunavut

Published in their paperMonday February 11, 2013

Heather Coman,

president and chief executive officer of Coman Arctic Ltd., browses the web as a movie and tablet device play videos

streamed from the Internet at the companys offices in Iqaluit on Feb. 7. Coman Arctic has teamed up with

Hamilton-based Juch-Tech Inc. to provide wi-fi Internet at various locations in the territorial capital.

More wi-fi for Nunavut

Iqaluit has a few more free wi-fi Internet hot spots for residents wishing to stream videos or use

the Internet. Hamilton-based Juch-Tech Inc. is providing free wi-fi Internet at various locations

in the territorial capital in partnership with Iqaluit-based Coman Arctic Ltd.

The satellite communications industry company uses SESs AMC-9 satellite to provide the wi-fiin Iqaluit, explained Walt Juchniewicz, president and chief executive officer of Juch-Tech.

Northwestel and SSI Micro use Telesats Anik F2 satellite to provide most of their services totheir clients in the North. We are planning to go to the communities but we will get set up herefirst, make sure its running smoothly and then expand, said Coman Arctic president and CEO

Heather Coman. Its a definite need for our community, for the territory.

Jeanne Gagnon
http://www.comanarctic.com/2013/02/nunavut-newsnorth-more-wi-fi-for-nunavut/http://www.comanarctic.com/2013/02/nunavut-newsnorth-more-wi-fi-for-nunavut/http://www.comanarctic.com/2013/02/nunavut-newsnorth-more-wi-fi-for-nunavut/http://www.comanarctic.com/wp-content/uploads/HeatherNunavutNews.pnghttp://www.comanarctic.com/2013/02/nunavut-newsnorth-more-wi-fi-for-nunavut/


96/120

Email Date: February 14th

2013

From: Heather Coman

To: Mr. Blais & Ms. Duncan

From: Heather Coman [mailto:[email protected]]

Sent: February-14-13 4:27 PM

To:[email protected];[email protected]

Cc: Christopher Callahan; Walt Juchniewicz

Subject: Thank you

Good afternoon Mr. Blais and Ms. Duncan,

I personally just wanted to take a minute and thank you for taking the time to see us at ComanCommunications in Iqaluit.

We understand it must have been difficult to keep all your meetings in order when the blizzardhit. We are appreciative that both of you took the time so that we were able to show you our live

demonstration of what we are capable of achieving here in Iqaluit and possibly, for the rest

Nunavut.

During the meeting, we established that there is an alternative to what is currently in place by

using the second largest satellite company in the world (SES) along with our Hamilton TeleportIP backbone (Juch-Tech). This solution can support the bandwidth demands that Nunavut is

current lacking. We look forward to hearing back from you with a meeting request, as you

previously discussed.

Should you have any questions, do not hesitate to ask.

Warmest Regards,

Heather

Heather Coman, President

Coman Arctic Limited

P.O. Box 128, Iqaluit, NU X0A0H0

Tel:(867)979-6300Fax:(867)979-6854

Cell: (867)222-2047 [email protected]

www.comanarctic.com
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.comanarctic.com/http://www.comanarctic.com/http://www.comanarctic.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]


97/120

We offer a wide variety of friendly and reliable service, unique and ever changing as the North

itself.

These services include:

Commercial property leasing (office and retail space)

Property management and construction

Spray-on Fire Proofing application

BASF spray foam insulation service with a state of the art mobile spray rig

Logistic and airport services with insured airside accessibility

Long and short term storage facilities are available

Vehicle rentals available 12 passenger van to AWD crossover SUVs

Distributor ofheat-line freeze protection products


98/120

SES Proprietary and Confidential - 1 -

February 18, 2013

The Honourable Christian Paradis

House of CommonsConfederation Building Room 507Ottawa, Ontario K1A 0A6

Lisa Badenhorst Dilprit ShergillCo-Chair, NCIS WG Co-Chair, NCIS WGSenior Policy Advisor Public Safety CanadaEconomic Development 5101 50th Ave, Suite #320Suite 209212 Main St. PO Box 1312Whitehorse, Yukon Y1A 2A9 Yellowknife, NWT X1A 2N9

Dear Honourable Christian Paradis and Co-Chairs,

I am writing to you and the Co-Chairs of the NCIS, with a proposal for satellite deliveredcommunication service for the Northern Territories of Canada. I represent SES one ofthe largest satellite operators in the world with 52 satellites in service and over 25 yearsexperience providing communication links around the globe. We are seeking to bring thefull capabilities of SES to support your efforts to improve the communications tonorthern Canadian areas. Since attending the NCIS working group meeting at YukonCollege in Whitehorse, YT, SES has been considering how to best support the need toimprove the flow of information to northern Canada. This proposal is intended to supportthat initiative.

SES is the most financially stable satellite operator in the world. This stability providesyou with the assurance that we will remain a viable and dependable company that youwill be able to rely on for critical communication links even in the most remote areas.

SES is the sum of many parts including the former SES Americom Company, whichserved the Americas, SES Astra, which provided service to Europe, SES World Skies,which served trans-oceanic regions, and SES Sirius, which served the Nordic regions. Bycombining the experience and expertise of these companies SES is best able to meet theneeds of the northern Canadian region.

SES

Sincerely,

Blair Marshall


99/120


Who we are:

We are a world-leading satellite operator, providing reliable and secure satellitecommunications solutions to broadcast, telecom, corporate and government customersworldwide.

We own and operate a fleet of 52 geostationary satellites that are complemented by anetwork of teleports and offices located around the globe. This far-reaching infrastructureenables our customers to reach over 99% of the worlds population and places SES at the

heart of the global communications chain.

We reach more than 258 million1

DTH, Cable and IPTV homes worldwide almost 90 million DTH homes

more than 170 million Cable and IPTV homes

We transmit more than 5.2002

TV channels worldwide which includes over1.400 HDchannels.In total 44 DTH platforms are available on the SES fleet.We are headquartered in Luxembourg and operate worldwide through dedicated regionalteams. We are listed on Euronext Paris and on the Luxembourg Stock Exchange (SESG).

1Satellite Monitors YE 2011

2Channel count Q3 2012

* on a fully diluted basis, pro forma post issuance of shares for in-kind services provided by SES


100/120


SESGlobal Satellite Fleet:

Demonstration:

At present SES in partnership with Juch Tech Inc.s Hamilton Teleport Earth Stations isconducting a demonstration of broadband over satellite using the AMC-9 satellite andequipement provided and installed by Juch Tech in Iqaluit on Baffin Island, Nunuvat.The demonstration is providing the local population with much needed broadband toenable telephone service, the viewing of educational materials, and the enjoyment ofentertainment programming. This successful demonstration has met with a warmreception from the Iqaluit people and is evidence of the capabilities of SES.

ASTRA 2A, 2B, 2D, 1D, 1N,

95E

57E

31.5E28.2E

23.5E19.2E338E

322.5

319.5

72W

81W

83W85W87W

105

103101

125

131W

135W137W

139W

183E

5E

108.2E

340E

67W

129

SES 1

SES 3, AMC 1

AMC 15, AMC 18

AMC 21Ciel 2

AMC

AMC 10

AMC 7AMC 8

NSS 11, SES 7

NSS 6

NSS 12

ASTRA 1G

ASTRA 3A, 3B

ASTRA 1H, 1KR, 1L, 1M, 2C, AMC 2ASTRA 4ASES-5

NSS 7SES 4

NSS

NSS 806

AMC 6

AMC 5

AMC 9AMC 16SES 2

AMC 3, AMC

Fleet configuration is based on currentplanning and is subject to change

47W

NSS 703

2E

ASTRA 1C

51E

Sir ius 3

52 Satellites

55E

Astra 1F

77

Quetzsat 1

52.5E

Yahsat 1A

50.5E

NSS 5


101/120


Proposal to: NCIS

Based on the needs required by the NCIS report SES proposes the following solution.

Up to 20 C-band transponders on the SES North American fleet as designated by SES for

a 10 year term with a Canadian Government commitment for $120,000,000 up frontpayment

SES will contribute equipment or payment, at SESs sole discretion, for the upgrade ofground infrastructure in the Northern communities, up to $10,000,000

Disclaimer

This Proposal for satellite capacity services and/or ancillary services is an indicative toolonly, is intended to serve as a summary of the principal terms and parameters beingproposed relating to the potential provision of satellite capacity services and/or ancillaryservices, and does not constitute a legally binding commitment of SES. All agreementsfor service and subsequent service orders must be processed and approved by SES. Allproposed satellite capacity services and/or ancillary services are subject to availability ofthe satellite capacity service and/or ancillary service and commercial review andacceptance by SES at the time of countersignature by an authorized SES representative ofa service order that has been submitted and executed by the Customer. SES shall not belegally bound unless a definitive agreement for service and, where applicable, a service

order has been countersigned by SES.

cc. Mr. Jean-Pierre Blais, Chairman, Canadian Radio-Television and

Telecommunications Commission

Mr. Philip B. Lind, Executive Vice President, Regulatory Affairs, Rogers

Communications

The Honourable Leona Aglukkaq, P.C., M.P., Minister of Health

Helen McDonald, Assistant Deputy Minister, Spectrum, Information

Technologies and Telecommunications

Doug Cunningham, President & C.E.O., Arctic Fibre

David Sweet, M.P.The Honourable John Duncan, M.P. Vancouver Island North

The Honourable Darrell Dexter, Premier of Nova Scotia

The Honourable Robert Ghiz, Premier of Prince Edward Island

The Honourable David Alward, Premier of New Brunswick

The Honourable Kathy Dunderdale, Premier of Newfoundland and Labrador

The Honourable Greg Selinger, Premier of Manitoba

The Honourable Alison Redford, Premier of Alberta


102/120


The Honourable Christy Clark, Premier of British Columbia

The Honourable Bob McLeod, Premier of Northwest Territories

The Honourable Eva Aariak, Premier of Nunavut

The Honourable Dalton McGuinty, Premier of Ontario

The Honourable Jean Charest, Premier of Qubec

The Honourable Brad Wall, Premier of SaskatchewanThe Honourable Darrell Pasloski, Premier of Yukon

Ryan Leef, M.P. Yukon

Dennis Bevington, M.P. Western Arctic

Romeo Saganash, M.P. Abitibi-Baie-James-Nunavik-Eeyou

Peter Peneshue, M.P. Labrador

Dennis Glenn Patterson, Senator- Nunavut

Nick Sibbeston, Senator NWT

Elizabeth Duncan, CRTC Commissioner for Atlantic Region & Nunavut

Peter Menzies, CRTC Commissioner for Alberta and NWT

Stephen Simpson, CRTC Commissioner for BC and Yukon

Lieutenant-General Walter Semianiw Commander, Canada Command

The Honourable Peter Taptuna Minister of Economic Development &

Transportation, Government of Nunavut

Dan Goldberg, Telesat

The Honourable Eva Aariak Minister responsible for Executive and

Intergovernmental Affairs; Immigration; Aboriginal Affairs; and Education -

Government of Nunavut

The Honourable Peter Taptuna Minister responsible for Economic

Development & Transportation; Nunavut Business Credit Corporation; Nunavut

Development Corporation; Mines; Energy; Nunavut Housing Corporation -

Government of NunavutThe Honourable Lorne Kusugak Minister responsible for Community and

Government Services; Qulliq Energy Corporation; Workers Safety and

Compensation Commission; and House Leader Government of Nunavut

The Honourable Keith Peterson Minister responsible for Finance; Health and

Social Services; and Public Agency Council Government of Nunavut

The Honourable Daniel Shewchuk Minister responsible for Justice; Nunavut

Arctic College; Labour Standards Board; and Liquor Licensing Board

Government of Nunavut

The Honourable James Arreak Minister responsible for Culture and Heritage;

Environment; Languages; and Utility Rates Review Council Government ofNunavut

The Honourable Monica Ell Minister responsible for Status of Women; Human

Resources; and Homelessness Government of Nunavut

Raynell Andreychuk, Senator Saskatchewan

W. David Angus, Senator Qubec (Alma)

Salma Ataullahjan, Senator Ontario (Toronto)

George Baker, Senator Newfoundland and Labrador


103/120


Pierre-Hugues Boisvenu, Senator Qubec (La Salle)

David Braley, Senator Senator Ontario

Patrick Brazeau, Senator Quebec (Repentigny)

Bert Brown, Senator Alberta

JoAnne L. Buth, Senator Manitoba

Catherine S. Calbeck, Senator P.E.I.Larry W. Campbell, Senator B.C.

Claude Carignan, Senator Quebec (Mille Isles)

Andre Champagne, Senator Quebec (Grandville)

Maria Chaput, Senator - Manitoba

Ethel M. Cochrane, Senator - Newfoundland and Labrador

Gerald J. Comeau, Senator Nova Scotia

Anne C. Cools, Senator Ontario (Toronto Centre-York)

Jane Cordy, Senator Nova Scotia

James S. Cowan, Senator Nova Scotia

Jean-Guy Dagenais, Senator Qubec (Victoria)

Romo Dallaire, Senator Qubec (Gulf)

Dennis Dawson, Senator Qubec (Lauzon)

Joseph A. Day, Senator N.B. (Saint John-Kennebecasis)

Pierre De Ban, Senator Qubec (de la Valliere)

Jacques Demer, Senator Qubec

Consiglio Di Nino, Senator Ontario

Percy E. Downe, Senator PEI (Charlottetown)

Norman E. Doyle, Senator Newfoundland and Labrador

Michael Duffy, Senator P.E.I. (Cavendish)

Lillian Eva Dyck, Senator Saskatchewan

Nicole Eaton, Senator OntarioArt Eggleton, Senator Ontario

Joyce Fairbairn, Senator Alberta (Lethbridge)

Doug Finley, Senator Ontario (Ontario-South Coast)

Susanne Fortin-Duplessis, Senator Qubec (Reougemont)

Joan Fraser, Senator Qubec (De Lorimier)

Linda Frum, Senator Ontario

George Furey, Senator Newfoundland and Labrador

Irving Gerstein, Senator Ontario

Stephen Greene, Senator N.S. (Halifax The Citadel)

Mac Harb, Senator OntarioCline Hervieux-Payette, Senator Qubec (Bedford)

Leo Housakos, Senator Qubec (Wellington)

Elizabeth Hubley, Senator P.E.I.

Mobina S.B. Jaffer, Senator B.C.

Janis G. Johnson, Senator Manitoba

Serge Joyal, Senator Qubec

Colin Kenny, Senator Ontario (Rideau)


104/120


Nol A. Kinsella, Senator N.B. (Fredericton-York-Sunbury)

Daniel Lang, Senator Yukon

Marjory LeBreton, Senator Ontario

Rose-Marie Losier-Cool, Senator - N.B. (Tracadie)

Sandra M. Lovelace Nicholas, Senator N.B.

Michael L. MacDonald, Senator N.S. (Cape Breton)Frank W. Mahovlich, Senator Ontario (Toronto)

Ghislain Maltais, Senator Qubec (Shawinegan)

Fabian Manning, Senator Newfoundland and Labrador

Elizabeth Marshall, Senator Newfoundland and Labrador

Yonah Martin, Senator B.C.

Paul J. Massicotte, Senator Qubec (De Lanaudire)

Elaine McCoy, Senator Alberta

Terry M. Mercer, Senator N.S. (Northend Halifax)

Pana Merchant, Senator Saskatchewan

Don Meredith, Senator Ontario

Grant Mitchell, Senator Alberta

Percy Mockler, Senator N.B.

Wilfred P. Moore, Senator N.S. (Stanhope St.-South Shore)

Jim Munson, Senator Ontario (Ottawa-Rideau Canal)

Ruth Nancy, Senator Ontario (Cluny)

Richard Neufeld, Senator B.C.

Mark Walker, Northwestel

Pierre Claude Nolin, Senator Qubec (de Salaberry)

Kelvin Kenneth Oglivie, Senator N.S. (Annapolis Valley Hants)

Robert W. Peterson, Senator Saskatchewan

Donald Neil Plett, Senator Manitoba (Landmark)Rose-May Poirier, Senator N.B. (Saint-Louis-de-Kent)

Marie-P. Poulin(Charette), Senator Ontario (Northern Ontario)

Vivienne Poy, Senator Ontario (Toronto)

Nancy Greene Raine, Senator B.C. (Thompson-Okanagan-Kootenay)

Pierrette Ringuette, Senator - N.B.

Michel Rivard, Senator Qubec (The Laurentides)

Jean-Claude Rivest, Senator Qubec (Stadacona)

Fernand Robichaud, Senator N.B.

Bob Runciman, Senator Ontario (Thousand Islands and Rideau Lakes)

Hugh Segal, Senator Ontario (Kingston-Frontenac-Leeds)Judith Seidman, Senator Qubec (De la Durantaye)

Asha Seth, Senator Ontario

Nick G. Sibbeston, Senator N.W.T.

David P. Smith, Senator Ontario (Cobourg)

Larry Smith, Senator Qubec (Saurel)

Gerry St. Germain, Senator B.C. (Langley-Pemberton-Whistler)

Carolyn Stewart Olsen, Senator N.B.


105/120


Heather Coman, Coman Arctic

Terry Stratton, Senator Manitoba (Red River)

Claudette Tardif, Senator Alberta

David Tkachuk, Senator Saskatchewan

Betty E. Unger, Senator Alberta

Jose Verner, Senator Qubec (Montarville)John D. Wallce, Senator N.B. (Rothesay)

Pamela Wallin, Senator Saskatchewan

Charlie Watt, Senator Qubec (Inkerman)

Vernon White, Senator Ontario

Rod A. A. Zimmer, Senator Manitoba

Walt Juchniewicz, Juch-Tech Inc.

Grand Chief Gord Peters

Grand Chief Harvey Yesno

Grand Council Chief Patrick Madahbee

Ogichidaa Warren White

Grand Chief Stan Louttit

Chief William Montour

Grand Chief Mike Mitchell

Ontario Regional Chief Stan Beardy

Larry Sault

Jeff Philipp, SSI Micro

Jean Claude Piedboeuf, Director, Space Exploration Development

Gilles Leclearc, Director General, Space Exploration Canadian Space Agency


106/120


2013

From: Walt Juchniewicz

To: Mr. Blais & Ms. Duncan

From: Walt Juchniewicz [mailto:[email protected]]

Sent: February-20-13 7:41 AM

To: 'Heather Coman'; Blais, Jean-Pierre; Duncan, Elizabeth

Cc: 'Christopher Callahan'; Simpson, Stephen

Subject: RE: Thank you

Good morning, Chairman Blais and Commissioner Duncan

It was my great honour to meet you both in Iqaluit.

I am at your service. Through our Northern Partner Coman Communications, Juch-Tech isdedicated to improving the quality of life for the people of Nunavut by enhancing the middle and

last mile internet connectivity.

Warmest regards and thank you,

W.B. Walt Juchniewicz

President & CEO

JUCH-TECH INC.

+1-905- 575-3236 Desk

+1-905-575-4157 F ax.

+1-905-577-2431 N.A. Mobile

+1-905-962-3236 Euro GSM

+1-905-573-6556 NOC
mailto:[email protected]:[email protected]:[email protected]:[email protected]


107/120


2013

From: Xplornet Communications Inc.

To: Xplornet Customers

From: "Xplornet Communications Inc."

To: [email protected]

Date: Tue, 26 Feb 2013

Subject: An Important Message About Your Internet Service

Dear Valued Customer,

Since 2004, Xplornet has been providing Canadians with high-speed Internet access, wherever they live.

We've been steadily upgrading our network to better meet customer needs and provide the best rural

Internet experience in Canada.

As part of these upgrades, you we'll be making changes to your Internet service beginning April 1st,

2013. We are adjusting your service so that you can enjoy speeds of up to 3 Mbps, which will provide

you with a better browsing experience. Additionally, we are modifying our traffic management policy to

help deliver a better browsing experience, including when you're using increased bandwidth or during

peak usage periods. You can see these modifications in our updated policy on xplornet.com.

In order to support our continued network improvements and help meet increased demands, we will be

introducing a $3 increase to your monthly Internet service fee, effective with your first invoice on or

after April 1st, 2013. Your fees for other services, such as equipment rental, will not be changing. We

would like to thank you for being an Xplornet customer. We appreciate your business and we look

forward to continuing to serve you. If you have any questions about these changes, please contact our

Customer Care group [email protected] 1-866-841-6001.Sincerely yours,

Avis Sokol, Vice President, Marketing

Xplornet Communications Inc.
mailto:[email protected]:[email protected]:[email protected]:[email protected]


108/120

Evidence A Qiniq introduces higher-speed packages

Qiniq Internet packages (as of April 25th

, 2013)

Qiniq Internet packages before (in September 5th

, 2012 )


109/120

Evidence B NorthwesTel reduced package costs, increased speeds, or raised monthly caps

NorthwesTel Internet prices and packages (as of April 25th, 2013)

+50GB -$9

-$4+20GB

+640kbps x2 Upload

+$2+30GB

x2 Download

+$2+5GB


110/120

NorthwesTel Internet prices and packages (in September 7th, 2012)


111/120

GLOBALSATELLITE, BROADCASTSERVIC

TELEPORTFACILITIJUCHTECHi

50 Green Mountain Rd . W ., Ston eyCreek, O ntario , Cana da, L8J 2V5

Tel: +01 (905) 573-9449 Fax: +01(905) 5 73-0055 http://www.juch-tech.com

Ham ilton Teleport NO C: +01 (905) 573-6556

May 6, 2013

Mr. John Traversey

Secretary General

Canadian Radio-television and Telecommunications Commission

Ottawa, ON

K1A 0N2

By electronic filing

Re: Telecom Notice of Consultation CRTC 2012-669, Review of Northwestel Inc.s Regulatory

Framework, Modernization and Related Matters

Dear Mr. Traversey,

1. Juch-Tech Inc. submits the attached comments as its intervention in the CRTCsproceeding to review Northwestels regulatory framework.

2. Juch-Tech Inc. is a Canadian corporation that operates in the satellite communicationsindustry with international customers and business partners while maintaining itsindependence from all of the major satellite operators. Our main transmission facility in

Hamilton, Ontario, is the perfect location to gain access to markets in Africa, South and

Central America, Europe, Middle East and Northern Canada.

3. Juch-Tech has monitored the Northwestel Review of Regulatory Framework proceedingfrom the perspective of an alternative supplier of satellite communications services. We

did not submit an intervention on February 6, 2013, believing at the time that

participation was more appropriate for competitive suppliers of end user services and

Northwestels customers. As a supplier of satellite-based middle mile solutions Juch-

Tech could serve all of these organizations.

4.

From a review of Northwestels modernization plan, the interventions, interrogatoriesand responses on the public record, it is clear that the results of this proceeding will

have a major impact on the future environment for satellite communications in

Canadas North. Therefore, we are submitting this comment document for the May 9,

2013 deadline for public comments, request intervener status for the remainder of the

proceeding and also request to appear at the public hearing in Whitehorse.


112/120






5. Founded in 1986, Juch-Tech Inc. has been a leader in satellite communications in Africa,the Middle East, and the Americas for over 10 years. Our experience in harsh climates is

extensive from the deserts of northern Niger and rain forests of Ghana, Burkina Faso

and Nigeria, to the extreme cold and heavy winds of Greenland and northern Canada

we have successfully deployed satellite communication equipment and provided fast,

efficient and reliable Internet, voice and video services.

6. Late last year and earlier this year we completed demonstration projects in Iqaluit withlocal partners, our own ground station equipment and competitive satellite capacity.

With this background in satellite communications in competitive environments, Juch-

Tech Inc. can make an important contribution to the Commissions proceeding on

Northwestels regulatory framework. In particular we can help to explain how

competitive satellite communications can help to bring better telecommunications

services to the North.

7. As part of our intervention Juch-Tech is including Northern TelecommunicationsProject Public Records, a compendium of documents from our initiatives to b ring

competitive satellite communications options for the north to the attention of the

Canadian telecommunications market and policy community.

8. We look forward to contributing to this proceeding.


113/120






Telecom Notice of Consultation CRTC 2012-669

Review of Northwestel Inc.s Regulatory

Framework, Modernization and Related MattersJuch-Tech Inc. Intervention and Comments

May 6, 2013


114/120






Introduction

1. Juch-Tech Inc. is a Canadian corporation that operates in the satellitecommunications industry with international customers and business partners whilemaintaining its independence from all of the major satellite industry players. Our

main transmission facility in Hamilton, Ontario, is the perfect location to gain access

to markets in Africa, South and Central America, Europe, Middle East and Northern

Canada.

2. Juch-Tech has monitored the Northwestel Review of Regulatory Frameworkproceeding from the perspective of an alternative supplier of satellite

communications services. We did not submit an intervention on February 6, 2013,

believing at the time that participation was more appropriate for competitive

suppliers of end user services and Northwestels customers. As a supplier of

satellite-based middle mile solutions Juch-Tech could serve all of theseorganizations.

3. From a review of Northwestels modernization plan, the interventions,interrogatories and responses on the public record, it is clear that the results of this

proceeding will have a major impact on the future environment for satellite

communications in Canadas North.

4. Referring to a twelve hour service outage across the territory, The Government ofNunavut stated ,

Despite this, the Modernization Plan makes no reference to structure or

architectural issues that should be addressed in order to modernize the network

itself to avoid such catastrophic failures.

In particular, each of Nunavuts communities has a single satellite uplink and theTerritory is served by one satellite. Northwestel appears to home all of its

Nunavut traffic only to Whitehorse. Northwestel does not mention and does not

seem to have any plans to provide for dual satellite feeds (to protect from link

failures) or dual homing arrangements (i.e. to provide alternate routing in case

of node failure in Whitehorse).

(Government of Nunavut intervention paragraphs 89 & 90)

5. Juch-Tech agrees that this level network design is no longer acceptable. It can beprevented by introducing more competition into the delivery of satellite services and

state of the art network interconnection to provide modern standards of

redundancy.

Juch-Tech Satellite Communications Experience and Northern Canada Satellite

Demonstration Projects

6. Founded in 1986, Juch-Tech Inc. has been a leader in satellite communications inAfrica, the Middle East, and the Americas for over 10 years. Our experience in harsh

climates is extensive from the deserts of northern Niger and rain forests of Ghana,

Burkina Faso and Nigeria, to the extreme cold and heavy winds of Greenland and


115/120






northern Canada we have successfully deployed satellite communication

equipment and provided fast, efficient and reliable Internet, voice and video

services.7. Juch-Tech has shown in the past seven months of working in the Canadian north,

that more options and increasing competition will force incumbent service providers

to step-up their game. Juch-Tech demonstrated last October that a new option for

satellite Internet connectivity was feasible. At the NCIS presentation in Iqaluit, we

demonstrated high-speed Internet, IPTV, GSM and VoIP applications. Every service

was available simultaneously, without an issue. All this was done on a satellite that

had never been used before in northern Canada, but with the most efficient modem

technology in the market. It took less than two weeks to plan, order and ship

equipment to Iqaluit, set-up the system and demonstrate the service. Since that

time, and in conjunction with our local partner, Coman Arctic, Juch-Tech hascontinued to provide free Wi-Fi across Iqaluit and proven that, even in the midst of

snowstorms, the signal was strong and the service was reliable.

Open Skies but de facto Satellite Monopoly

8. It is important to note that Canadian telecommunications service providers have hadaccess to alternative satellite services since 1999. Nevertheless, there has not been

a dent in the de facto monopoly of the satellite market in northern Canada that

Telesat has managed to maintain since that time. At one time this could have been

attributed as a natural result of Northwestel and Telesat both having been owned by

BCE, but this has not been the case since 2005 when BCE sold Telesat.

Juch-Tech Supports Competition in the North

9. Juch-Tech supports the Commissions initiatives for more competition inNorthwestels serving area including competition in the delivery of satellite services.

While other parties are more qualified and have a more direct interest in responding

to most of the questions the Commission asked in Telecom Notice of Consultation

2012-669, Juch-Tech will limit its comments to a general statement of support for

measures that the Commission deems fit to establish a sustainable competitive

telecommunications environment.

10.Juch-Tech will respond directly to the question on the subsidy regime, particularlywith respect to the impact on the delivery of satellite services.

Subsidy Regime

d) whether the existing subsidy regime for telecommunications services continues

to be appropriate for Northwestels operating territory or whether any

modifications to either amount of subsidy or the subsidy regime itself in the

North are needed;


116/120






11.Juch-Tech Inc. believes that more can be done with satellite communications tomove closer to the objective of parity with services and pricing available in southern

Canada. This will require changes to the subsidy regime to make it compatible witha competitive environment.

Satellite Communications Will Continue to Play an Important Role

12.It is important to get this right because satellite will continue to serve parts ofnorthern Canada for a long time yet, even as fibre routes are expanded and

extended.

13.When Juch-Tech began providing satellite Internet service into Africa a decade ago,competition was scarce, prices were high and demand was boundless. At the time,

even in the most heavily populated cities in Africa, Internet access competition could

only be efficiently provided by satellite and there were a limited number of satelliteservice providers.

14.Over the last ten years the picture has changed dramatically. The increase indemand has spurred competition and terrestrial networks have been built or

upgraded. Incumbent telephony providers no longer control the market with high

prices and over-subscribed service plans. Fibre optics, Wi-Max, VDSL and 3G services

now abound in the cities. There has been an influx of satellite service providers and

many newly launched satellites serving Africa, such as Amos-5, NSS-12, and Yahsat.

Indeed, the market has become flooded with options, driving prices down and usage

levels up.

15.The cost of a dedicated Megabit has dropped from over $8,000 ten years ago to wellunder $4,000 today, making Internet access increasingly affordable and accessible.Although there is now a myriad of options to choose from, satellite still plays an

imperative role in delivering reliable and fast Internet, as a backup to terrestrial

systems and as a primary service provider in more remote and underserved areas.

16.The role of satellite communications may have shifted, but its importance has notbeen diminished. In Africa today, Juch-Tech has a plethora of customers ranging

from community colleges, universities, primary schools, hospitals, humanitarian

missions, large and small businesses, GSM operators, mining companies, media

organizations and more. One such customer is the Gembu Center for HIV/AIDS

Advocacy, Nigeria. This organization has educated thousands in remote communities

in Nigeria, while also caring for thousands of orphaned children whose parents werevictims of the epidemic. They have provided healthcare to those who had never

seen a doctor in their life. This organization's dependence on satellite Internet

connectivity for ongoing operations, training, medical testing, fundraising and

community morale cannot be undervalued. Moreover, because of the competitive

nature of todays Internet service cost, they can afford the service, hence allocating

more money to their patients, orphan children and expanding the reach of their

care.


117/120






17.The evolution of Internet services in Africa, ever increasing demand in spite of theshift to more remote areas, makes us believe in the longevity of satellite

communications. The influx of satellite service providers in Africa has changed thecommunications landscape, making Internet more affordable and accessible to the

average citizen in all communities. While fibre and other terrestrial systems continue

to expand, satellite operators also continue to launch new satellites, seeing a strong

demand for more bandwidth, and the need for faster and more affordable

communications.

18.It is, therefore, our experience that as competition enters into a market the end userexperience will immediately change for the better. Prices will drop to more

affordable levels and bandwidth usage will increase. We have seen this over the past

ten years in Africa and there is every reason to believe that that the same destiny

awaits northern Canada.

Impact of Impending Satellite Competition

19.Juch-Tech has shown in the past seven months of working in the Canadian north,that more options and increasing competition will force incumbent service providers

to step-up their game. Juch-Tech demonstrated last October that a new option for

satellite Internet connectivity was feasible. At the NCIS presentation in Iqaluit, we

demonstrated high-speed Internet, IPTV, GSM and VoIP applications. Every service

was available simultaneously, without an issue. All this was done on a satellite that

had never been used before in northern Canada, but with the most efficient modem

technology in the market. It took less than two weeks to plan, order and ship

equipment to Iqaluit, set-up the system and demonstrate the service. Since thattime, and in conjunction with our local partner, Coman Arctic, we have continued to

provide free Wi-Fi across Iqaluit and proven that, even in the midst of snowstorms,

the signal was strong and the service was reliable.

20.Since we began providing these services to the North, it has become evident thatother service providers have taken note and have begun to change their pricing.

Northwestel and Qinniq have dropped prices and increased monthly bandwidth cap

limits. This is a prime example of how competition can change a market, creating

grea

Documents

JTI - NCIS Submission 2013