51
July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010 The Johns Hopkins University. All rights reserved FastFacts Feature Presentation

July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

Embed Size (px)

Citation preview

Page 1: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

July 28, 2010

We are using audio during this session, so please dial in to our conference line…

Phone number: 877-468-2134 Participant code: 182500

© 2010 The Johns Hopkins University. All rights reserved.

FastFactsFeature Presentation

FastFactsFeature Presentation

Page 2: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

Today’s TopicToday’s Topic

► We’ll be taking a look at…

New Platform for ADP Background Checks

Page 3: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

► Tonya SchmerAccount Manager, ADP Screening and Selection Services

Today’s Presenter Today’s Presenter

Page 4: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

► Presentation▪ Tonya will provide instruction for requesting a

background check using the new ADP platform.

▪ During Tonya’s presentation, your phone will be muted.

► Q&A▪ After the presentation, we’ll hold a Q&A session.

▪ We’ll open up the phone lines, and you’ll be able to ask questions.

▪ Tonya will answer as many of your questions as time allows.

Session SegmentsSession Segments

Page 5: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

► If you would like to submit a question during the presentation or if you’re having technical difficulties, you can email us at: [email protected]

► You can also send us an instant message! ▪ GoogleTalk – [email protected]

▪ AOL Instant Messenger – HopkinsFastFacts

▪ MSN – [email protected]

Contact UsContact Us

Page 6: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

How To View Full Screen

Page 7: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

► Survey▪ At the end of this FastFacts session, we’ll ask you

to complete a short survey.

▪ Your honest comments will help us to enhance and improve future FastFacts sessions.

SurveySurvey

Page 8: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Presented by: Tonya Schmer

Demonstration of ADP Screening & Selection Services Online Ordering Environment, Select

Demonstration of ADP Screening & Selection Services Online Ordering Environment, Select

Page 9: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

9 ©2010. ADP, Inc.

Agenda for Training SessionAgenda for Training Session

► ADP Select Login Page► Ordering a Background Check► Retrieving a Background Check► Account Reports (management)► Account Settings► Resource Library► Product Overview► Solution Center Contact Info► Q&A / Wrap-up

Page 10: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

ADP Select Login PageADP Select Login Page

Page 11: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

Login Page www.adpselect.com•Free HRCI-Certified Training•Free FCRA White Paper•Compliance Alert Newsletter

Page 12: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 13: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

•Enter your User ID and Password•Click ‘GO!’

Page 14: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Command Center & Placing an OrderCommand Center & Placing an Order

Page 15: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Page 16: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Page 17: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Page 18: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Page 19: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 20: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 21: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 22: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 23: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 24: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 25: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Page 26: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Page 27: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 28: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Retrieving ResultsRetrieving Results

Page 29: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Page 30: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 31: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 32: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 33: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 34: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Account Reports (Management)Account Reports (Management)

Page 35: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Page 36: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Account SettingsAccount Settings

Page 37: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 38: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 39: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 40: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Resource LibraryResource Library

Page 41: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 42: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010
Page 43: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Product OverviewProduct Overview

Page 44: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

Background Checks ordered by JHUBackground Checks ordered by JHU

ProductProduct DescriptionDescriptionAverage Turnaround Average Turnaround

Time for JHUTime for JHUOrder Builder By using Candidate Data such as Name,

date of birth and SSN, Order Builder Service zeroes in on where you candidate has lived then immediately generates a customized order based on those locations. Order Builder has many filters to locate valid matches

Instant

Criminal History JHU orders County and State criminal history reports to cover last 7 years. We apply our Arrest Safe service to provide only conviction data to JHU. Report contents can include: specific court info, case #, date filed, charges and more.

1.00 business days

Credit Report Provides insight into applicant spending habits. Report content includes: most recent 7 years of data, high & low balances, loans, bankruptcies and summaries of payment patterns.

Instant

Driving Record Confirms license status. Reports content includesviolations, suspensions, DWI convictions, accidents and more.

0.63 business days

Page 45: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

Background Checks ordered by JHUBackground Checks ordered by JHU

ProductProduct DescriptionDescriptionAverage Turnaround Average Turnaround

Time for JHUTime for JHUReferences, including:• Employment• Education• Personal•Credential

We verify dates, degrees, titles, status of licenses and more. Each report is objectively scored and reviewed by our internal Quality Assurance Dept.

3.89 business days

Sex Offender Registry

This product reveals registered sexual offenders. Information reported (if available): Date registered as offender, Description of Offense and more.

1.27 business days

Government Sanctions

Our comprehensive list (which continues to grow) includes national and international sources, such as OFAC (Office of Foreign Assets Control), FBI’s most wanted, Denied Person’s List and more.

Instant

Page 46: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Solution Center Contact InfoSolution Center Contact Info

Page 47: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

Solution Center Contact InformationSolution Center Contact Information

Contact:

Title: Contact Info: Role of Contact:

Solution Center Team 100

Solution Center Reps

[email protected]

Day to day needs such as: Turnaround inquiries, Report Interpretations, Password re-sets, etc.

Angie Tishmack

Team 100 Supervisor

[email protected]

Angie will act as 1st level of escalation

Tonya Schmer

JHU Account Manager

[email protected]

Tonya will act as 2nd level of escalation, and work with JHU champions to strengthen partnership, provide solutions and continue to identify opportunities that make sense for JHU process.

Page 48: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

© 2010 ADP, Inc.

Q&A and Wrap UpQ&A and Wrap Up

Thank you!

Page 49: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

► We’re going to open the phone lines now!► There will be a slight pause, and then a recorded voice will

provide instructions on how to ask questions over this conference call line.

► We’ll be answering questions in the order that we receive them.

► We’ll also be answering the questions that were emailed to us during the presentation.

► If there’s a question that we can’t answer, we’ll do some research after this session, and then email the answer to all participants.

Q&A

Page 50: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

► Thank you for participating!► We would love to hear from you.▪ Are there certain topics that you would like us to

cover in future FastFacts sessions?

▪ Would you like to be a FastFacts presenter?

▪ Please email us at: [email protected]

Thank You!

Page 51: July 28, 2010 We are using audio during this session, so please dial in to our conference line… Phone number: 877-468-2134 Participant code: 182500 © 2010

► Before we close, please take the time to complete a short survey.

► Your feedback will help us as we plan future FastFacts sessions.

► Click this link to access the survey… http://connect.johnshopkins.edu/fastfactssurvey/

Thanks again!

Survey