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JUNE 28TH 2012 Celebrated in the UAE QATAR Kuwait and KSA
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
Qatar Networking Events and Foundation Course
MEFMA Travels to the IFMA conference and Global FM workshop for Associations worldwide - October 2011
ABRAFAC Global FM BIFM IFMA MEFMA FMA ARSEG SAFMA and many other associations worldwide gather to exchange ideas and discuss Global FMrsquos direction in a 2 day workshop IFMArsquos conference ran at the same time
Board meetings that have taken place throughout the year
Founding Members Lunch Jan 2012
Foundation in FM Training Course continues with great success and gets a re-branding and new
accredited courses are being developed
MEFMA visits Kharafi National offices and projects ndash Kuwait City
MEFMA in KSA
MEFMA participates in 3 international exhibitions for the Saudi market
bull Jeddah ndash Saudi Building and interiors Exhibition 22nd ndash 25th April 2012
bull Riyadh ndash Saudi Real Estate amp
Construction Development in Riyadh ndash April 29th ndash May 2nd 2012
bull Beirut ndash OMAINTEC ndash 7th ndash 11th
May 2012
MEFMA Awareness Conference ndash October 2012
MEFMA Stand at Riyadh Exhibition
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
Qatar Networking Events and Foundation Course
MEFMA Travels to the IFMA conference and Global FM workshop for Associations worldwide - October 2011
ABRAFAC Global FM BIFM IFMA MEFMA FMA ARSEG SAFMA and many other associations worldwide gather to exchange ideas and discuss Global FMrsquos direction in a 2 day workshop IFMArsquos conference ran at the same time
Board meetings that have taken place throughout the year
Founding Members Lunch Jan 2012
Foundation in FM Training Course continues with great success and gets a re-branding and new
accredited courses are being developed
MEFMA visits Kharafi National offices and projects ndash Kuwait City
MEFMA in KSA
MEFMA participates in 3 international exhibitions for the Saudi market
bull Jeddah ndash Saudi Building and interiors Exhibition 22nd ndash 25th April 2012
bull Riyadh ndash Saudi Real Estate amp
Construction Development in Riyadh ndash April 29th ndash May 2nd 2012
bull Beirut ndash OMAINTEC ndash 7th ndash 11th
May 2012
MEFMA Awareness Conference ndash October 2012
MEFMA Stand at Riyadh Exhibition
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
Qatar Networking Events and Foundation Course
MEFMA Travels to the IFMA conference and Global FM workshop for Associations worldwide - October 2011
ABRAFAC Global FM BIFM IFMA MEFMA FMA ARSEG SAFMA and many other associations worldwide gather to exchange ideas and discuss Global FMrsquos direction in a 2 day workshop IFMArsquos conference ran at the same time
Board meetings that have taken place throughout the year
Founding Members Lunch Jan 2012
Foundation in FM Training Course continues with great success and gets a re-branding and new
accredited courses are being developed
MEFMA visits Kharafi National offices and projects ndash Kuwait City
MEFMA in KSA
MEFMA participates in 3 international exhibitions for the Saudi market
bull Jeddah ndash Saudi Building and interiors Exhibition 22nd ndash 25th April 2012
bull Riyadh ndash Saudi Real Estate amp
Construction Development in Riyadh ndash April 29th ndash May 2nd 2012
bull Beirut ndash OMAINTEC ndash 7th ndash 11th
May 2012
MEFMA Awareness Conference ndash October 2012
MEFMA Stand at Riyadh Exhibition
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
MEFMA Travels to the IFMA conference and Global FM workshop for Associations worldwide - October 2011
ABRAFAC Global FM BIFM IFMA MEFMA FMA ARSEG SAFMA and many other associations worldwide gather to exchange ideas and discuss Global FMrsquos direction in a 2 day workshop IFMArsquos conference ran at the same time
Board meetings that have taken place throughout the year
Founding Members Lunch Jan 2012
Foundation in FM Training Course continues with great success and gets a re-branding and new
accredited courses are being developed
MEFMA visits Kharafi National offices and projects ndash Kuwait City
MEFMA in KSA
MEFMA participates in 3 international exhibitions for the Saudi market
bull Jeddah ndash Saudi Building and interiors Exhibition 22nd ndash 25th April 2012
bull Riyadh ndash Saudi Real Estate amp
Construction Development in Riyadh ndash April 29th ndash May 2nd 2012
bull Beirut ndash OMAINTEC ndash 7th ndash 11th
May 2012
MEFMA Awareness Conference ndash October 2012
MEFMA Stand at Riyadh Exhibition
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
Board meetings that have taken place throughout the year
Founding Members Lunch Jan 2012
Foundation in FM Training Course continues with great success and gets a re-branding and new
accredited courses are being developed
MEFMA visits Kharafi National offices and projects ndash Kuwait City
MEFMA in KSA
MEFMA participates in 3 international exhibitions for the Saudi market
bull Jeddah ndash Saudi Building and interiors Exhibition 22nd ndash 25th April 2012
bull Riyadh ndash Saudi Real Estate amp
Construction Development in Riyadh ndash April 29th ndash May 2nd 2012
bull Beirut ndash OMAINTEC ndash 7th ndash 11th
May 2012
MEFMA Awareness Conference ndash October 2012
MEFMA Stand at Riyadh Exhibition
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
Founding Members Lunch Jan 2012
Foundation in FM Training Course continues with great success and gets a re-branding and new
accredited courses are being developed
MEFMA visits Kharafi National offices and projects ndash Kuwait City
MEFMA in KSA
MEFMA participates in 3 international exhibitions for the Saudi market
bull Jeddah ndash Saudi Building and interiors Exhibition 22nd ndash 25th April 2012
bull Riyadh ndash Saudi Real Estate amp
Construction Development in Riyadh ndash April 29th ndash May 2nd 2012
bull Beirut ndash OMAINTEC ndash 7th ndash 11th
May 2012
MEFMA Awareness Conference ndash October 2012
MEFMA Stand at Riyadh Exhibition
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
Foundation in FM Training Course continues with great success and gets a re-branding and new
accredited courses are being developed
MEFMA visits Kharafi National offices and projects ndash Kuwait City
MEFMA in KSA
MEFMA participates in 3 international exhibitions for the Saudi market
bull Jeddah ndash Saudi Building and interiors Exhibition 22nd ndash 25th April 2012
bull Riyadh ndash Saudi Real Estate amp
Construction Development in Riyadh ndash April 29th ndash May 2nd 2012
bull Beirut ndash OMAINTEC ndash 7th ndash 11th
May 2012
MEFMA Awareness Conference ndash October 2012
MEFMA Stand at Riyadh Exhibition
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
MEFMA visits Kharafi National offices and projects ndash Kuwait City
MEFMA in KSA
MEFMA participates in 3 international exhibitions for the Saudi market
bull Jeddah ndash Saudi Building and interiors Exhibition 22nd ndash 25th April 2012
bull Riyadh ndash Saudi Real Estate amp
Construction Development in Riyadh ndash April 29th ndash May 2nd 2012
bull Beirut ndash OMAINTEC ndash 7th ndash 11th
May 2012
MEFMA Awareness Conference ndash October 2012
MEFMA Stand at Riyadh Exhibition
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
MEFMA in KSA
MEFMA participates in 3 international exhibitions for the Saudi market
bull Jeddah ndash Saudi Building and interiors Exhibition 22nd ndash 25th April 2012
bull Riyadh ndash Saudi Real Estate amp
Construction Development in Riyadh ndash April 29th ndash May 2nd 2012
bull Beirut ndash OMAINTEC ndash 7th ndash 11th
May 2012
MEFMA Awareness Conference ndash October 2012
MEFMA Stand at Riyadh Exhibition
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
MEFMA wins award for training
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
A look back over the last 12 months
Thu 23062011 World FM Day - All welcome Sun 2407 - Thu 28072011 MEFMA Foundation in FM Course Tue 06092011 MEFMA Networking Event Sun 2509 - Thu 29092011 MEFMA Foundation in FM Course Thu 29092011 Board Meeting Mon 17102011 MEFMA Networking Event - Abu Dhabi Tue 22112011 MEFMA Networking Event Sun 0412 - Thu 08122011 MEFMA Foundation in FM Course Wed 07122011 MEFMA Networking Event Mon 19122011 MEFMA Networking Event - Qatar Mon 09012012 Board Meeting
Tue 10012012 Founding Members Lunch followed by Board Meeting Sun 2201 - Thu 26012012 Foundation in FM Course - Qatar Sun 1103 - Mon 12032012 Foundation in FM Course - Qatar Tue 10042012 MEFMA Networking Event - Qatar Sun 2204 - Thu 26042012 Foundation in FM Course Mon 07052012 MEFMA Networking Event Sun and Mon 13th and 14th May MEFMA visits Kharafi National in Kuwait April 22nd ndash May 11th MEFMA participates in Exhibitions for the Saudi market Mon 18062012 Board Meeting Thu 28062012 World FM Day - All welcome
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
FOUNDING MEMBERS
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
CORPORATE MEMBERS
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
Outline
1) What is FM
2) FM Companies
3) Awareness to FM
4) WASEEF Statistics
5) What should be in FM Managerrsquos Agenda
6) How can FM add value to the companyrsquos core business
activities
7) How can assets be more cost efficient and sustainable
maximizing ROI
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
What is FM
1) Friends FM
2) FM managers CVrsquos
3) So What is FM
bull Engineering ( science ) bull Management bull Art
Integration of All
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
FM Companies
1) Main scope of work
A Consultancy Services
B Management Services
C Service Providers
Conflict of interest Issues
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
FM Companies
2) Differences of FM in Countries
A Standards
B Strategies
C Scopes
D Services
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
FM Companies
3) WHY Differences of FM in Countries
A Country Rules
B Owners Requirements
C Type Of Tenants
D Cultures
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
Awareness to FM
1) In QATAR ( Companies )
A Started with No services
B Then Only major services
C To Multiservice without centralized Management
D Finally Full FM services With WASEEF
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
Awareness to FM
2) In QATAR ( Tenants)
A Surprised And want more
B Understand FM services
C Looking for assets with FM services
D Understand the Value added to assets
E WASEEFrsquos contribution (Barwa Mega Projects)
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
WASEEF Statistics
Project Name Type of project
Residential units
Retail Units
Office Units
Approx Built-Up Area
(Sqm)
Approx Total Leasable Area
(sqm) Occupancy
Masaken Mesaimeer
Residential 992 3 - 155000 120042 9888
Masaken Al-Sailiya
Residential 992 3 - 155000 120042 9888
Barwa Village Mixed Used 458 918 193261 136190 9651
Barwa Al Sadd
Mixed Used 261 13 106 209908 100323 100 for
residential
Barwa City Residential 5968 10 967291 691100 Still Under
Construction
Barwa Commercial Avenue
Mixed Used
460
623
711
917000
545059
Still Under Construction
TOTAL 9131 1570 817 2597460 1712756
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
WASEEF Statistics
FM INBOUND OUTBOUND TOTAL
Apr-11 7662 13248 20910
May-11 8946 15424 24370
Jun-11 8397 14557 22954
2011 QR2 25005 43229 68234
FM INBOUND OUTBOUND TOTAL
Apr-12 5435 10880 16315
May-12 6494 11270 17764
Jun-12 5117 8925 14042
2012 QR2 17046 31075 48121
FM INBOUND OUTBOUND TOTAL
2011 QR2 25005 43229 68234
2012 QR2 17046 31075 48121
FM INBOUND
OUTBOUND TOTAL
2012 QR2 17046 31075 48121
2011 QR2 25005 43229 68234
0
20000
40000
60000
80000
100000
120000
140000
To
tal C
alls
SECOND QUARTER OF 2011 amp 2012
Call Center Statistics
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
What should be in FM Managerrsquos Agenda
1) Changing the perception of FM as
an Influence of core business activities
2) Achieving cost and energy efficiency throughout the
operation and maintenance of an asset
3) Improving and maintaining
A Building Safety and Security
B CustomersTenants Satisfaction
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
How can FM Add Value to the Companyrsquos Core Business Activities
1) By Improving the cost efficiency of the asset
in the Operation and Maintenance
2) By Improving workplace environment and productivity
3) Through the implementation of sustainable strategies that
can Improve
bull The energy efficiency of the asset and its value
bull The Image of the company in front of public opinion
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
How can assets be more cost efficient sustainable and maximizing ROI
1) Through the implementation of energy
efficientsustainable technologies in design operation
and maintenance
A In the upgrading of existing assets
B In the upgrading of new assets
2) Through a change in tenants behavior( Awareness )
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
With Thanks to our UAE Sponsors
With Thanks to our Qatar Sponsor
